Bose USB Link Bluetooth Module User Manual
- June 8, 2024
- Bose
Table of Contents
USB LINK
Please read and keep all safety and use instructions.
Important Safety Instructions
- Read these instructions.
- Keep these instructions.
- Heed all warnings.
- Follow all instructions.
- Do not use this apparatus near water.
- Clean only with a dry cloth.
- Only use attachments/accessories specified by the manufacturer.
- Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
WARNINGS/CAUTIONS
Contains small parts which may be a choking hazard. Not suitable for children under age 3.
Follow all instructions provided with your headphones.
Do not use your headphones at a high volume for any extended period. To avoid
hearing damage, use your
headphones at a comfortable, moderate volume level. Turn the volume down on
your device before placing the
headphones in/on your ears, then turn the volume up gradually until you reach
a comfortable listening level.
Do not make unauthorized alterations to this product.
To reduce the risk of fire or electrical shock, do not expose this product to
rain, liquids or moisture.
Do not expose this product to dripping or splashing, and do not place objects
filled with liquids, such as vases, on or
near the product.
Information About Products That Generate Electrical Noise
(FCC Compliance Notice for US):
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Bose Corporation could void
the user’s authority to operate
this equipment.
This device complies with part 15 of the FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation
is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation.
This device complies with FCC and Industry Canada radiation exposure limits
set forth for general population.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
CAN ICES-3(B)/NMB-3(B)
Bose Corporation hereby declares that this product is in compliance with the
essential requirements and
other relevant provisions of Directive 2014/53/EU and all other applicable EU
directive requirements.
The complete declaration of conformity can be found at:
www.Bose.com/compliance
For Europe:
Frequency band of operation 2400 to 2483.5 MHz:
Bluetooth: Maximum transmit power less than 20 dBm EIRP.
This symbol means the product must not be discarded as
household waste, and should be delivered to an
appropriate collection facility for recycling. Proper disposal and recycling
helps protect natural resources,
human health and the environment. For more information on disposal and
recycling of this product, contact
your local municipality, disposal service, or the shop where you bought this
product.
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices”
without permission granted by
the NCC, any company, enterprise, or user is not allowed to change frequency,
enhance transmitting power or alter
original characteristic as well as performance to an approved low power radio-
frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security
and interfere legal communications; If
found, the user shall cease operating immediately until no interference is
achieved. The said legal communications
means radio communications operated in compliance with the Telecommunications
Act.
The low power radio-frequency devices must be susceptible with the
interference from legal communications or ISM
radio wave radiated devices.
China Restriction of Hazardous Substances Table
Taiwan Restriction of Hazardous Substances Table
Date of Manufacture: The eighth digit in the serial number indicates the
year of manufacture; “0” is 2010 or 2020.
China Importer: Bose Electronics (Shanghai) Company Limited, Part C,
Plant 9, No. 353 North Riying
Road, China
(Shanghai) Pilot Free Trade Zone
EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The
Netherlands
Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas
405-204, Lomas de Chapultepec, 11000
México, D.F. For service or importer information, call +5255 (5202) 3545.
Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng
East Road, Taipei City 104, Taiwan
Phone Number: +886-2-2514 7676
Model: 434489
App Store is a service mark of Apple Inc.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such
marks by Bose Corporation is under license.
Google Play is a trademark of Google LLC. All other trademarks are the
property of their respective owners.
Bose and Bose Music are trademarks of Bose Corporation.
All other trademarks are the property of their respective owners.
The Bose Privacy Policy is available on the Bose website.
Bose Corporation Headquarters:
1-877-230-5639
©2020 Bose Corporation. No part of this work may be reproduced, modified,
distributed or otherwise used without
prior written permission.
CONTENTS
Confirm that the following parts are included:
NOTE: If any part of the product is damaged, do not use it. Contact
your authorized
Bose dealer
or Bose customer service.
Visit: worldwide.Bose.com/Support/HP700UC
SET UP THE BOSE USB LINK
-
Insert the Bose USB Link into a USB port on your computer. The status indicator on
the USB Link will blink.
NOTE: If your computer has a USB-C port instead of a USB-A port, you can use a
standard USB-A-to-C adapter or USB hub to make this connection.
-
Enable your Bose headphones to connect to a new Bluetooth device. Wait a
moment
for your headphones to connect to the USB Link. The light on the USB
Link will blink rapidly and then remain solid when connected to the headphones
-
To finish setup and access other features, download the Bose Music app or Bose
Connect app.
You can use Bose headphones with Bluetooth connectivity with the Bose USB
Link.
The USB Link can be actively connected to one set of headphones at a time.
NOTE: Depending on the capability of your headphones, your headphones may be
able to connect to multiple Bluetooth devices at the same time. This is called
multipoint connectivity. This would enable you to connect your headphones to
the Bose USB Link and a mobile device at the same time.
NOTE: If your headphones have a Voice Assistant feature, it is not available
while the
headphones are connected to the USB Link.
CONNECTION STATUS
The status indicator on the Bose USB Link shows its current status.
LIGHT ACTIVITY SYSTEM STATE
Slowly pulses blue The USB Link is ready to connect to a set of
headphones.
Rapidly blinks blue The USB Link is connecting to a set of headphones.
Solid blue The USB Link is connected to a set of
headphones.
Solid purple The USB Link is connected to Bose Noise
Cancelling
Headphones 700 (or 700 UC), and the computer is logged
into a Microsoft Teams account.
Blinks purple The USB Link is connected to Bose Noise
Cancelling
Headphones 700 (or 700 UC), and the computer is logged
into a Microsoft Teams account, which is receiving a
notification.
Solid red The USB Link is connected to Bose Noise
Cancelling
Headphones 700 (or 700 UC) whose microphone is muted.
CONNECT THE BOSE USB LINK TO A COMPUTER
Insert the Bose USB Link into a USB port on your computer. The status
indicator on
the USB Link will blink.
NOTE: If your computer has a USB-C port instead of a USB-A port, you can
use a
standard USB-A-to-C adapter or USB hub to make this connection.
CONNECT A SET OF HEADPHONES
-
Press and hold the button on the Bose USB Link for approximately 3 seconds,
and then release it. The light on the USB Link will slowly pulse blue to indicate it is
ready to connect to another Bluetooth device. -
Enable your Bose headphones to connect to a new Bluetooth device. Wait a
moment
for your headphones to connect to the USB Link. The light on the USB
Link will blink rapidly and then remain solid when connected to the headphones.
NOTE: To learn how to connect your Bose headphones to a Bluetooth device
(the
Bose USB Link), visit worldwide.Bose.com/support and find the product page
for your headphones.
NOTE: If the Bose USB Link does not connect to a set of Bose Bluetooth
headphones
after approximately 5 minutes, the status indicator will stop blinking. If you
want to connect another set of Bose Bluetooth headphones, repeat the
actions
above.
RECONNECT A SET OF HEADPHONES
You can store up to eight devices (headphones) in the device list of the Bose
USB Link.
If the USB Link has already been used with other headphones, remove the USB
Link
from the USB port on your computer, and then reinsert it. The USB Link will
try to
reconnect to previously connected sets of headphones. The status indicator
will blink
blue rapidly while connecting.
CLEAR THE DEVICE LIST
To clear the Bluetooth device list stored on the Bose USB Link, press and hold
the
button on the USB Link for 7–10 seconds. When the device list is cleared, the
status
indicator will pulse blue slowly to indicate it is ready to connect to another
Bluetooth
device.
-
CLEAN THE BOSE USB LINK
The Bose USB Link may require periodic cleaning.
Wipe the outside surfaces with a soft, dry cloth. -
Do NOT allow moisture to get inside the USB Link.
LIMITED WARRANTY
The headphones and Bose USB Link are covered by a limited warranty. Visit our
website
at global.Bose.com/warranty for details of the limited warranty.
To register your product, visit global.Bose.com/register for instructions.
Failure to
register
will not affect your limited warranty
rights.
SERIAL NUMBER LOCATIONS
The serial and model numbers are located on the product carton.
The serial number can also be accessed using the Bose USB Link firmware
updater.
TRY THESE SOLUTIONS FIRST
If you experience problems with the Bose USB Link try these solutions first:
-
Check the status indicator (see page 9).
-
Make sure your Bose headphones support Bluetooth connections.
-
Make sure the USB Link is securely connected to your computer (see page 10).
-
Download the Bose Music app or Bose Connect app and run available software
updates. (Each app supports different models of Bose headphones.) -
Move your headphones closer to the USB Link and away from any interference
or
obstructions. -
Increase the volume on the headphones, mobile device, music, or meeting app.
-
Make sure the meeting app and operating system on your computer is up to date.
-
Restart your computer, or sign out of the meeting app and sign back in.
-
Remove the USB Link from the USB port on your computer, and then reinsert it.
-
Check for available USB Link firmware updates (see page 14).
OTHER SOLUTIONS
If you could not resolve your issue, see the table below to identify symptoms
and
solutions
to common problems. If you are unable to resolve your issue, contact
Bose customer service.
Visit: worldwide.Bose.com/contact
PROBLEM WHAT TO DO
The sound is too quiet or not audible
at all.
The volume may be too low. Raise the volume in any
of the following places:
- on your Bose Bluetooth headphones
- in your meeting software or computer
If you still hear no sound, make sure Bose USB Link selected as the speaker in your meeting software.
Nothing happens when I press the
button on the Bose USB Link.
If you are trying to connect another set of
headphones
to the USB Link, press and hold the
button
for at least 3 seconds before releasing it
(see page 10).
Make sure you are not in a meeting when you press
the button. Otherwise, USB Link will not respond so
as not to interrupt the meeting.
PROBLEM WHAT TO DO
Bose USB Link is not listed as a
speaker in my meeting app.
Wait approximately 30 seconds for your computer to
register the USB Link as a microphone, speaker, and
camera device.
If this still does not work, try the following solutions:
-
Try connecting the USB Link to a different USB
port on your computer. -
Make sure the USB Link is connected securely to
the USB port.
Adjusting the volume on my computer
has no effect on the volume of
the Bose USB Link.
Your computer may not have the USB Link selected
as the default audio playback device (even if your
meeting app is working properly with the USB Link).
-
Windows: Click the speaker icon in the system tray
(in the taskbar) and select Bose USB Link as the
playback device. -
macOS: Click the Apple icon in the upper-left
corner
of the screen, and select System
Preferences,
click Sound, and then click Output.
Select Bose USB Link in the list of devices.
The status light on the Bose USB
Link is solid blue, purple, or red, but
my headphones are not connected.
Clear the device list on the USB Link (see page
10), and then try to connect your headphones
again (see page 10).
RESTORE THE FACTORY DEFAULT SETTINGS
If the Bose USB Link is unresponsive or not functioning as expected, you can
restore
its factory default settings. Restoring the factory default settings will
clear the USB
Link device list.
Press and hold the button on the USB Link for 7–10 seconds.
UPDATE THE FIRMWARE
You may occasionally need to update the firmware installed on the Bose USB
Link.
If you experience any issues related to Bluetooth connectivity, integration
with your
meeting app, or audio quality, update the firmware to see if that fixes the
issue.
To download, install, and use the Bose USB Link Updater app on your computer:
-
On your computer, visit pro.Bose.com/USBLink.
-
Download the ZIP file for the Bose USB Link Updater app.
-
Open the ZIP file, and then double-click the installer.
-
Follow the on-screen steps to complete the installation.
-
Insert the USB Link into a USB port on your computer. The light on the USB Link
will blink. -
Open the Bose USB Link Updater app on your computer and follow the app
instructions.
Also, make sure your Bose headphones have the most current software installed
on them. To do this, download and open the Bose Music app or Bose Connect app.
(Each app supports different models of Bose headphones. Check the list of
supported
models for each app in its description on the App StoreSM or on the Google
Play™
store.)
We also recommend making sure the meeting software and operating system on
your
computer is up to date.
©2020 Bose Corporation
100 The Mountain Road, Framingham, MA 01701-9168 USA AM866323 Rev. 00
Read More About This Manual & Download PDF:
Bose USB Link Bluetooth Module User Manual – Optimized
PDF
Bose USB Link Bluetooth Module User Manual – Original
PDF
References
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