Bissell 1899 Series ProHeat Deep Cleaner User Guide

PROHEAT® Deep Cleaner
USER GUIDE 1899 SERIES

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IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR DEEP CLEANER.
When using an electrical appliance, basic precautions should be observed, including the following:

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

• Connect to a properly grounded outlet only. See grounding instructions. Do not modify the 3-prong grounded plug.

• Do not leave appliance when it is plugged in. Unplug from outlet when not in use and before servicing.

• Use indoors only.

• Do not allow to be used as a toy.
  Close attention is necessary when used by or near children.

• Do not use for any purpose other than described in this User’s Guide. Use only manufacturer’s recommended attachments.

• Do not use with damaged cord or plug. If appliance is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.

• Do not operate the appliance unless the belt door is securely assembled in the location provided.

• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or appliance with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.

• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

• Turn off all controls before plugging or unplugging appliance.

• Use extra care when cleaning on stairs.

• Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.

• Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.

• Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Use only BISSELL cleaning products intended for use with this appliance to prevent internal component damage. See the Cleaning Formula section of this guide.

• Do not immerse. Use only on surfaces moistened by the cleaning process.

• Keep appliance on a level surface. » Do not carry the appliance while in use.

• Always install float before any wet pick-up operation.

• Unplug before connecting TurboBrush® Tool.

SAVE THESE INSTRUCTIONS FOR FUTURE USE

This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.

Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the illustration. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock.
The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Thanks for buying a BISSELL carpet cleaner!
We love to clean and we’re excited to share one of our innovative products with you. This guide has important instructions on how your new carpet cleaner works, including using (pages 8-11), maintaining (page 12-13), and if there is a problem, troubleshooting (page 14).
In just a few simple assembly steps, you’ll be ready to deep clean. Flip to page 6 and let’s get started!

What’s In The Box?

1. Upper Handle

2. Base

3. 3” Tough Stain Tool

4. Upper Hose Wrap

5. Lower Hose Wrap

6. Long Screws (2)
   (taped to Upper Handle)

7. Short Screws (2) (taped to Upper Handle)

8. Trial-Size BISSELL Formula

NOTE: Not all accessories come with every model. Be sure to check the carton for additional tools.

Getting to Know Your Deep Cleaner

1. Tough Stain Tool
2. ReadyTools™ Dial
3. Belt Access Door
4. 6 Rows DirtLifter™ PowerBrush (under nozzle)
5. Floor Nozzle
6. Spray Trigger
7. Cord Clip
8. Upper Handle
9. Quick Release™ Hose Wrap
10. Ready-to-Use Hose
11. Extra Long Power Cord
12. Lower Hose Wrap
13. 2-in-1 Tank
14. Recline Pedal
15. Power Switch

Cleaning Formulas

WARNING
WARNING: To reduce the risk of fi re and electric shock when cleaning a hard fl oor, the BISSELL bare fl oor tool (2035641) must be used and is only to be used with BISSELL Hard Floor Solutions formula intended for use with this appliance. To reduce the risk of electric shock due to internal component damage, use only BISSELL cleaning formulas intended for use with the deep cleaner.

Keep plenty of genuine BISSELL 2X* formula on hand so you can clean and protect whenever it fits your schedule.
Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and may void the warranty.

ONLY BISSELL Protects from future stains with Scotchgard™ Protector.
Scotchgard™ is a trademark of 3M®. *2.5 fl. oz. of 2X concentrated formula is equivalent to 5.0 fl. oz. of non-concentrated formula.

Assembly

WARNING
Do not plug in your deep cleaner until you are familiar with all instructions and operating procedures.

Your deep cleaner comes in four easy-to-assemble components and an accessory bag.

– Upper Handle
– Base
– Upper Hose Wrap
– Lower Hose Wrap

The only tool you will need to assemble your deep cleaner is a Phillips screwdriver.

Slide handle assembly onto lower body and secure with two long screws.

Attach upper hose rack to back of upper handle by pushing into open slots and sliding down until it snaps into place.

Attach lower hose rack by sliding it in place on the lower body assembly and securing it with 2 short screws.
Attach Tough Stain tool to end of hose.

Wrap fl ex hose around hose rack and secure it into notched out holder as shown.

Special Features

1. 2-in-1 Tank ™
Our 2-in-1 Tank™ system is designed with a heavy duty bladder inside for clean water. As you clean, the clean water in the bladder will empty and mix with the cleaning formula. Dirty water will be pulled out of your carpets and collect around the outside of the bladder so that clean and dirty water are always kept separate. This allows you to maximize tank space, yet only carry one tank to and from the sink for fi lling and emptying.
2. Measuring Cup
Your deep cleaner is equipped with a measuring cup for adding the proper amount of formula to the 2-in-1 tank. For convenience, the measuring cup is built into the lid.

3. Removable Nozzle
Cleaning your machine after you’re done has never been easier! This nozzle pops off for rinsing in the sink.
Before You Clean

Maximize Results with your ProHeat Deep Cleaner…

• Plan activities to give your carpet time to dry.
• Move furniture to another area if cleaning an entire room (optional).
• Thoroughly vacuum area with a dry vacuum cleaner before deep cleaning.
• Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.
• Pretreat
  Pretreating your carpet is recommended to improve cleaning eff ectiveness for heavily soiled carpet in high traffi c areas such as entryways and hallways.
  a. Spray the BISSELL Stain PreTreat formula onto heavy traffi c areas, soiled areas, or stains.
  b. Allow to penetrate for at least 3 minutes.
  c. Use the ProHeat machine on the high traffi c setting.

Before You Clean: Prepare Your Machine

Fill the 2-in-1 Tank with Water

1. Press the recline pedal to access the 2-in-1 tank. Remove the tank from the base of the machine by lifting the tank carry handle.

2. Carry the tank like a bucket to the sink. Rotate the carry han- dle forward to unlatch the lid. Remove the lid and turn it over to locate the measuring cup.
   

3. Fill with BISSELL 2X formula to the indicated fill line on the built in measuring cup and pour it into the bladder.

4. Fill the bladder with clean hot tap water (140F/60C MAX). *Do not boil or microwave the water as it can destroy the bladder. **If you are using BISSELL Boost formulas, measure out the formula by the bottle’s instructions and add it to the bladder at this time.

5. Return the tank lid by matching it to the tank edges. The tank handle must be in the forward position in order to set the lid in place. Rotate the handle to secure the latch.
   Note: Remember to secure the lid before picking up the tank.

6. Seat the tank firmly back into the machine base. Rotate the tank handle back into latched position.

NOTE: Heatwave Technology™ helps maintain the temperature of the water in your 2-in-1 tank while you’re cleaning.

Operations: Carpet Cleaning

TIP: Thorough vacuuming before deep cleaning will prevent early clogging in the nozzle and lint trap.

Plug the power cord into a properly grounded outlet.

Set the ReadyTools Dial to “FLOOR CLEANING”.

Turn the power on by pressing the red Power Switch on the back of the machine with your foot.

Recline the machine by pressing the gray release switch with your foot.
NOTE : Do not overwet the carpet. Also take care not to run over loose objects, edges of area rugs, or the power cord.
NOTE : Stalling the brush by running over loose objects, edges of area rugs, or the power cord may cause the belts to snap and break.

While pressing the trigger, make one slow pass forward and back to put water and formula down.
Release the trigger and make one slow pass forward and back over the same area to pick up the water and formula that was just put down.
Repeat until the liquid coming up appears clean.
Continue passes without pressing the trigger until you can’t see any more water being suctioned up.

ATTENTION: To prevent damage to Berber carpets, avoid repeated strokes in the same area.

NOTE : You may notice hair and debris deposits on the carpet or in the tank that were loosened by the cleaning action (especially with newer carpets that may have never been deep cleaned before). This debris should be picked up and thrown away.

Operations: Upholstery & Spot Cleaning

IMPORTANT: Check upholstery tags for any special care instructions. If possible, check for colored stuffing as it is possible the color could bleed through. Check for colorfastness in a hidden area – like the back or underside of the furniture.

Vacuum thoroughly to pick up dirt and debris.
Use a vacuum with a hose and tool for fabric folds and stair crevices.

Fill the tank according to page 8 to prepare your machine.

Set the Ready Tools Dial to the Tools setting. This will allow the machine to divert the spray and suction to the hose.

Attach the cleaning tool to the end of the hose.

Plug the power cord into a grounded outlet and press the Power Switch Pedal to turn the machine ON.

Be cautious: the brush roll on the foot of the machine will spin while using the hose. Ensure the machine is not reclined or tilted while using the hose.

Press the trigger on the hose to spray solution on to the area you are cleaning. Slowly move the tool back and forth over the soiled surface. Release the trigger to suction up the soiled area. Work in small sections. Optional: Spray and suction with only warm water to rinse the cleaned area.

NOTE: It is recommended that you suction warm water from the tap to rinse out the hose. Before wrapping the hose back on the machine, extend the hose to ensure water is out of the hose. Allow the hose and tool time to dry before storing.

WARNING
WARNING: To reduce the risk of injury, be extra careful when cleaning stairs. Make sure the machine is secure and level.

Operations: Empty the 2-in-1 Tank

1. Press the Power Switch Pedal with your foot to turn the machine OFF.
2. Remove the 2-in-1 Tank by lifting up with the tank’s Carry Handle.
3. Carry the tank like a bucket to where you’ll dispose of the collection water.
4. Rotate the carry handle to unlatch the lid and empty the tank.

After each use, remove the tank lid and rinse the lint screen.

NOTE: You may notice hair and debris deposits on the carpet or in the tank that were loosened by the cleaning action (especially with newer carpets that may have never been deep cleaned before). This debris should be picked up and thrown away.

Once your cleaning is complete, make sure the water tank is emptied and rinsed out. Put the unit away in a closet or basement for the next use.
NOTE: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty.

WARNING
To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

Maintenance: Clean the Removable Nozzle

Turn the machine OFF and unplug. Grasp the handle at the top of the nozzle and pull forward. The nozzle will come off to rinse with water in the sink. The Nozzle Clean Out Tool may be handy at this time as well.

Return the nozzle by slightly raising the foot of the machine and lining up hooks of the nozzle. Attach and “click” into place.

Maintenance: Machine Care

A few simple steps can assure your machine is well maintained after your cleaning is complete.

Turn power OFF and unplug the machine. Always wrap the power cord and make sure the hose is securely wrapped.

The final empty of the 2-in-1 tank should always get an extra rinse-out. Rinse under and around the bladder as well as the lint screen.

Maintenance: Belt Replacement

Brush Belt
With machine unplugged insert a Flat Head Screwdriver to remove the belt access door.(There is a slot at the end of the door.) Pull the Belt Access Door up and out.

Turn the machine to lay on its side so the belt access area is facing upward. Use a Philips screwdriver to remove the screws on the arms that hold the brush in place. If the Brush Belt is broken, gently remove the belt. To re-install a new belt, first place the belt around the pulley and then stretch it to wrap around the brush gear.

Pump Belt
Pictured here is the Pump Belt. If broken, gently remove the belt. To re- install a new Pump Belt, loop one end of the new belt around the red pump pulley and then stretch it to the silver motor shaft.

To return the Belt Access Door, line it up with the slots in the machine. The door will slide into place and snap shut.

Troubleshooting

WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

the front of the machine.
Wall outlet may not have power.| Try another working outlet.
Reduced spray or no spray| Bladder may be empty.| Refill bladder with hot tap water.
2-in-1 Tank may not be seated properly.| Turn power OFF (O); remove & reseat tank.
Pump may have lost prime.| Turn power OFF and hold the spray trigger for 30 seconds. Turn machine back on and check for spray.
DirtLifter®

PowerBrush does not turn

| The brush belt or pump belt is OFF or broken.| Refer to instructions on page 13 for Belt Replacement. Please visit bissell.com or call BISSELL Consumer Services at 1-800­263-2535 Instructions will accompany the replacement belt.
Machine does not have suction| ReadyTools dial may be on the wrong setting for the cleaning job.| Set ReadyTools dial to the proper setting. If you are using the hose, the dial setting should be “Tools”. If you are using the machine as an upright, the dial should be set at “Floor Cleaning”.
Nozzle window may not be properly attached.| Press down firmly on the black oval gasket at the top window to make sure the two tabs on the back of the nozzle window are snapped into the mating slots in the main housing.
2-in-1 tank lid is not properly installed.| Re-install lid; refer to page 8.
2-in-1 tank is not properly seated.| 2-in-1 tank must be firmly seated to function; remove and reseat 2-in-1 tank.
Poor tool position. (Hand held attachments only).| Adjust angle; apply more downward pressure.
2-in-1 Tank has picked up maximum dirty water.| Empty 2-in-1 tank, refer to page 11.
ReadyTools dial becomes difficult to turn.| Diverter assembly should be cleaned.| Remove the nozzle (page 12) and remove the diverter assembly; hold it under running water making sure water flows through and around the dial. Turn the dial about 10 times clockwise and 10 times counterclockwise. This should free up debris. Wipe the diverter and nozzle dry and return it to the machine.

Warranty

If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail or telephone.

Limited Two-Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two year any defective or malfunctioning part.
See information below on “If your BISSELL product should require service”.
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY  NATURE ASSOCIATED WITH THE USE OF  THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE  PRODUCT.
*EXCEPTIONS AND EXCLUSIONS FROM  THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU  OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES  WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE  TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website: www.BISSELL.ca/service-centers
E-mail: www.BISSELL.ca/support/contact-us

Call: BISSELL Consumer Care
1-800-263-2535
Monday – Friday 8am – 10pm ET
Saturday 9am – 8pm ET
Sunday 10am – 7pm ET

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-263-2535.

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Visit us online at: BISSELL.ca
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: Please record your Purchase Date:
NOTE: Please keep your original sales receipt.
It provides proof of purchase date in the event of a warranty claim. See Warranty on page 19 for details.
Parts & Supplies
For Parts and Supplies, go to BISSELL.ca and enter your model number in the search fi eld.

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©2016 BISSELL Homecare, Inc
BISSELL Canada Corporation
Mississauga, Ontario L5N 0B3
All rights reserved. Printed in China
Part Number 160-8894 Rev 02/16 Rev.B
Visit our website at: www.BISSELL.ca
Scotchgard is a trademark of 3M

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