Bissell 32Y7/ 22C1/ 21K3/ 71V9 Series Cleanview Helix User’s Guide

June 8, 2024
Bissell

Bissell 32Y7/ 22C1/ 21K3/ 71V9 Series Cleanview Helix User’s Guide

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR STEAM MOP.
When using an electrical appliance, basic precautions should be observed, including the following: Always connect to a polarized outlet (left slot is wider than right). Unplug from outlet when not in use and before conducting maintenance.

WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

  • This appliance can be used by children 8 years old and above, and persons with reduced physical, sensory and mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.

  • Children should be supervised to ensure that they do not play with the appliance.

  • If the cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

  • Use extra care when cleaning on stairs.

  • Do not use with damaged cord or plug.

  • Do not use outdoors.

  • Always turn off this appliance before connecting or disconnecting the nozzle.

  • Do not direct steam at people, animals, or at electrical outlets.

  • Do not expose to rain.

  • Store indoors.

  • Unplug from outlet when not in use and before conducting maintenance or troubleshooting.

  • Do not leave steam cleaner unattended.

  • Do not expose hair, loose clothing, fingers or body parts to openings or moving parts.

  • Do not service steam cleaner when it is plugged in.

  • Do not handle steam cleaner with wet hands.

  • Do not use steam cleaner if it has been dropped, damaged, left outdoors or dropped into water, return it to a service center.

  • Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, or expose cord
    to heated surfaces.

  • Do not unplug by pulling on cord.

  • Do not use appliance in an enclosed space filled with vapor given off by oil-base paint, paint thinner, some moth proofing  substances, flammable dust, or other explosive or toxic vapors.

  • Do not allow to be used as a toy.

  • Do not use on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate, steam-sensitive materials.

  • Do not immerse in water or liquid.

  • Not for space heating purposes.

  • Do not use for any purpose other than described in this User’s Guide.

  • Use only manufacturer’s recommended attachments – use of attachments not provided or sold by BISSELL may cause fire,
    electric shock or injury.

  • Never put descaling, aromatic, alcoholic, detergent or vinegar products into the steam cleaner, as this may damage it or make it
    unsafe for use.

  • Unplug by grasping the plug, not the cord.

  • Close attention is necessary when used by or near children.

SAVE THESE INSTRUCTIONS FOR FUTURE USE

This model is for household use only. Commercial use of this unit voids the manufacturer’s warrant

THIS APPLIANCE HAS A POLARIZED PLUG

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician to install a proper outlet. Do not change the plug in any way

Thanks

Thanks for buying a BISSELL PowerFresh® Deluxe Steam Mop
We love to clean and we’re excited to share one of our innovative products with you. We want to make sure your steam mop works as well in two years as it does today, so this guide has tips on how to use, maintain , and if there is a problem, troubleshoot . Your steam mop needs a little assembly before you can put it to work, so flip to page 5 and let ’s get started

What’s In The Box?

diagramBox items

NOTE: Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.

Getting to Know Your PowerFresh® Deluxe

Getting to know

  1. Strain Reliever Handle™
  2. Easy Fill Water Tank
  3. Smart Set™ Steam Control
  4. SpotBoost Brush™
  5. Scent Disc Tray
  6. Edge-Cleaning Mop Head
  7. In-Use Cord Clip
  8. Pedal to release SpotBoost Brush™
  9. Quick Release™ Cord Wrap
  10. Lower Cord Wrap
  11. Attachable Water Cup
  12. Spring Breeze Scent Discs

Assembly

Your BISSELL PowerFresh® Deluxe Steam Mop assembles quickly and easily. It is packaged with the following items:

  • Handle with one screw
  • SpotBoost Brush™
  • Machine Foot
  • 2 Microfiber Washable Mop Pads
  • 2 Spring Breeze Scent Discs
  • Water Cup

WARNING: Do not plug in your PowerFresh® Deluxe Steam Mop until you are familiar with all instructions and operating procedures.

  1. Attach lower body to mop head by snapping it into place.

  2. Then, insert handle into body of unit and screw until tightened.

  3. Wrap the cord around the quick release cord wrap and the lower cord wrap.

_ NOTE: To easily unwrap the cord for use, just turn the quick release cord wrap downward _to remove the cord from the cord wrap.

Operations: Fill Your Water Tank

  1. The clean water tank is located on the top of the body of the machine.

  2. Lift the water tank cap straight up to open.

  3. Use water cup provided and fill with distilled or demineralized water, recommended in place of tap water. Close the water tank cap after filling.

A few notes about filling the Water Tank:
• The Water Tank’s capacity is 560 mL (19 oz).
DO NOT USE CHEMICALS IN THE WATER TANK OF YOUR POWERFRESH® DELUXE STEAM MOP.

Operations: SmartSet™ Steam Control

  1. Plug machine into a properly grounded outlet.

  2. The READY light will begin blinking. The blinking light indicates the machine is warming up.

  3. When the blinking light changes to a solid light, push STEAM ON/OFF button before selecting the steam level desired.

  4. Push the HIGH STEAM button once to turn ON. Click again to turn HIGH STEAM OFF.
    _ NOTE: Use HIGH STEAM when cleaning durable floors or sticky messes.

_

  1. Push the LOW STEAM button once to turn ON. Click again to turn LOW STEAM OFF.
    _ NOTE: Use LOW STEAM for delicate floors or for light, everyday cleaning

_

NOTE: You must select the STEAM ON/OFF BUTTON and wait until the light is a solid color before selecting your steam level. Upon the first use of your steam mop or first use after refilling the water tank, the pump may make a knocking” sound.This is normal and will diminish after a few seconds.

Operations: Attach Microfiber Mop Pads

  1. Your PowerFresh® Deluxe Steam Mop may have come with two different pads The White Pad is best for everyday use on delicate flooring like sealed hardwoods and laminate. The Scrubby Pad is best to use for scrubbing heavily soiled floors and cleaning tougher messes.

  2. To attach mop pad, wrap mop pad around the bottom of the foot, making sure the gray stitching is located on the front of the foot and the Quick Grip Release™ Tab is located on the back.

Operations: Using SpotBoost Brush™

  1. Step down on the pedal located on the back of the machine and lift up to expose the SpotBoost Brush™ located on the bottom of the unit.

  2. Using the SpotBoost Brush™, move back and forth to easily clean grout, crevices and sticky messes.

WARNING: Do not step on the back pedal to recline the unit. When removing the SpotBoost Brush™, make sure to lift away from your body as the bottom of the brush will release steam.

Operations: Using Scent Discs Tray

  1. To insert scent discs, pull the tray located on top of mop head out to open.

  2. Use whole disc for a refreshing scent or cut disc in half for a lighter scent.

  3. Place scent disc into tray and push tray in to close.

Operations: Cleaning Your Hard Floors

NOTE: Before you clean, thoroughly sweep or vacuum floor prior to cleaning with the Powerfresh® Deluxe Steam Mop.
YOUR STEAM MOP IS DESIGNED TO CLEAN HARD FLOORING SUCH AS CERAMIC TILE, VINYL, LAMINATE, MARBLE, STONE AND SEALED HARDWOOD FLOORS. USE OF YOUR STEAM MOP ON WAXED OR SOME UNWAXED FLOORS MAY RESULT IN A DIMINISHED GLOSSINESS. THE STEAM MOP IS NOT FOR USE ON UNSEALED FLOORS. FOR BEST RESULTS, TEST IN AN INCONSPICUOUS AREA AND CHECK THE CARE INSTRUCTIONS FROM YOUR FLOORING MANUFACTURER

  1. Plug the machine into a properly grounded outlet.

  2. Once the blinking light turns solid, select STEAM ON/OFF button. Ensure the light is solid and select the appropriate steam level.

  3. Step on the back of the foot to recline the body of the machine to begin cleaning.

  4. For overly challenging and stuck-on messes, step on the release pedal located on the back of the machine and lift up to use the SpotBoost Brush™ .

NOTE: When removing the SpotBoost Brush™, make sure to lift it away from your body as the bottom of the brush will release steam.

  1. To be sure to sanitize an area of your floor, use the microfiber cloth pads and slowly and evenly stroke your steam mop back and forth at least three times over the area using continuous steam. For best results, remove the pad and wash after use.

  2. When done cleaning, turn off the machine by pressing the STEAM ON/OFF button and unplugging the unit.

Maintenance: Cleaning Your Steam Mop

WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

  1. Turn off and unplug the machine from the grounded outlet.

  2. Carefully remove mop pad using the Quick Grip Release Tab from the mop head.

NOTE: Mop pad and lower assembly may be hot.

  1. Mop pads can be machine washed in warm water. Use only liquid detergents. Do not use fabric softeners or bleach. For best results, air dry.

  2. Remove the scent disc from the scent disc tray or replace as needed.

  3. Wrap cord around Quick Release Cord Wrap on the back of the steam mop and wipe all surfaces of the machine with a soft cloth.

  4. Store upright in a protected, dry area.

Troubleshooting

Problem

|

Possible causes

|

Remedies

---|---|---

Reduced steam OR no steam

| Water tank empty| Refill tank
Steam level not selected| Select steam level by pushing steam level button
Scented disc tray not installed properly| Push the scented disc tray all the way into the unit until it’s flush
ON/OFF button not pressed| Select by pushing the STEAM ON/ OFF button once and Ready Light illuminates

Streaking

| Dirty mop pad| Remove and wash pad per instructions before further use
Use on waxed or oiled floor I| If you have used floor polishes or wax on your floors, steam products may decrease glossiness. Refer to the wax or polish manufacturer. If you don’t wax or polish your floors, check the floor care instructions from your flooring manufacturer.

Leaking

| Mop pad is too wet| Remove and replace with dry mop pad

Knocking Noise

| First use or water tank is empty| Fill water tank and knocking will diminsh after a few seconds

Joint and foot will not lock

| Joint and foot were not locked on a 90 degree angle| Lock the joint and foot at a 90 degree angle. Lock the joint first, then assemble the body back.

WARNING: To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Warranty

If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL
Consumer Care by E-mail or telephoneas described below:
Limited Two-Year Warranty
Subject to the EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part. See information below on “If your BISSELL product should require service”. This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service: Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website: www.BISSELL.com
E-mail:www.BISSELL.ca/support/contact-us/email- us
Call: BISSELL Consumer Care 1-800-263-2535
Monday – Friday 8am – 10pm ET
Saturday              9am – 8pm ET
Sunday                10am – 7pm ET

Please do not return this product to the store. Other maintenance or service not included in the manual should be performed by an authorized service representative. For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-263-2535.

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NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty for details.

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