Bissell 1560, 1564, 1565 Series ProHeat 2X Lift-Off Deep Cleaner User Guide

PROHEAT 2X® LIFT-OFF®  Deep Cleaner
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USER GUIDE 1560, 1564, 1565 SERIES

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR DEEP CLEANER.
When using an electrical appliance, basic precautions should be observed, including the following:

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

» Connect to a properly grounded outlet only. See grounding instructions. Do not modify the 3-prong grounded plug.
» Do not leave the appliance when it is plugged in. Unplug from outlet when not in use and before servicing.
» Do not expose to rain, store indoors.
» Do not allow to be used as a toy. Close attention is necessary when used by or near children.
» Do not use for any purpose other than described in this User’s Guide. Use only the manufacturer’s recommended attachments.
» Do not use with damaged cord or plug. If the appliance is not working as it should or has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
» Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
» Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
» Do not handle plug or appliance with wet hands.
» Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce airflow.
» Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
» Turn off all controls before plugging or unplugging the appliance.
» Use extra care when cleaning on stairs.
» Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
» Do not use the appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
» Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
» Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
» Use only BISSELL cleaning products intended for use with this appliance to prevent internal component damage. See the Cleaning Formula section of this guide.
» Unplug before connecting TurboBrush Tool.
» Do not immerse. Use only on surfaces moistened by the cleaning process.
» Keep appliance on a level surface.
» Do not carry the appliance while in use.

SAVE THESE INSTRUCTIONS

This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.

WARNING Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a  qualified electrician. This appliance is designed for use on a nominal 120-volt circuit and has a grounding attachment plug that looks like the plugin illustration. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must
only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Package Contents

Thanks for buying a BISSELL deep cleaner

We’re glad you purchased a BISSELL deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.

Your BISSELL deep cleaner is well made, and we back it with a limited three- year warranty. We also stand behind it with a knowledgeable, dedicated Consumer  Care department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high-quality homecare products like your BISSELL deep cleaner.
Thanks again, from all of us at BISSELL.

Mark J. Bissell
Chairman & CEO

Product View

Assembly

WARNING Do not plug in your deep cleaner until you are familiar with all instructions and operating procedures.
Your deep cleaner comes in two easy-to-assemble components:
• Upper handle
• Portable spot cleaner/Base
The only tool you will need to assemble your cleaner is a Phillips screwdriver.

Slide handle into the base

On the back, insert 4 screws in a slightly upward angle

Wrap cord. The unit may come with a cord already wrapped.

Wrap hose and lock in place by rotating latch

Store attachment(s) – Since attachments vary by model, see carton to see which attachments are included

Cleaning Formulas

WARNING To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner.

Keep plenty of genuine BISSELL 2X*  formula on hand so you can clean and protect whenever it fits your schedule.

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Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and will void the warranty.

BOOST

CARPET CLEANING FORMULA ENHANCER

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PRETREAT

PRE TREAT SPOTS AND STAINS TO IMPROVE

CARPET CLEANING PERFORMANCE

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Oxy Boost

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Renew Boost

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Prevent Boost

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Pet Oxy Boost

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Stain PreTreat

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Pet Stain PreTreat

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Pet PreTreat + Sanitize

Removes old,  set-in stains  permanently

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Revives  carpets  to look  their best

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Repels stains  from soaking

into carpet fibers

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Removes  pet stains

and odors permanently

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 Pretreat to  penetrate

and loosen  tough stains

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Pretreat to  help remove

tough pet stains  and odors

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Penetrates to  sanitize and loosen tough stains

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PROFESSIONAL

FORMULA

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2X* CLEANING FORMULA

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DeepClea Antibacte

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n + rial

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Professional   Deep Cleaning

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Pet Stain & Odor

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DeepClean  & Protect

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Allergen Cleansing

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DeepClean  + Refresh

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Deep Clean + Oxy

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2-in-1  formula

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Out cleans  all other formulas

Includes

Scotchgard™ Protector

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Removes tough pet stains

and contains

patented odor removal tech-

no logy Includes

Scotchgard™ Protector

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Deep cleans  carpets

and protects from future stains with

Scotchgard™ Protector

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Help remove  pet & pollen  allergens

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Powerful  cleaning  with a

refreshing scent

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Removes  deep down dirt, pet

stains, &  pet odor

ONLY BISSELL Protects from future stains with Scotchgard™ Protector.
Scotchgard™ is a trademark of 3M®.
*2.5 fl. oz. of 2X concentrated formula is equivalent to 5.0 fl. oz. of non-concentrated formula.

Tips Before Carpet Cleaning

• If cleaning an entire room, consider moving your furniture to another area.
• Use a dry vacuum cleaner over the area before using your deep cleaner.
• Pre-treat stains with BISSELL PreTreat to improve performance on coffee stains and ground-in dirt.

A note about the BISSELL formula

• One of the effective stain removing ingredients in Boost Oxy is Hydrogen Peroxide. Certain people may be affected by the product when it comes into contact with their skin; it may turn the skin white and/or cause tingling. Washing your hands after use and applying hand lotion will remove any possible white discoloration.

Fill Formula & Water Tank: EasyFill

• When the portable machine is seated correctly, the heated cleaning light will illuminate when you turn the machine on.  
• If the heat indicator light does not illuminate, release the pod and re-secure by pushing firmly until both sides snap into place.

NOTE : Fill with hot (140°F/60°C MAX) tap water and add the appropriate BISSELL solution. DO NOT HEAT WATER OR TANK IN MICROWAVE, OR USE BOILING WATER.
NOTE : For Easy-Fill Anti-Bacterial cleaning benefits, do not add additional cleaning formulas.
NOTICE : Do not over wet carpet. Take care not to run over loose objects or edges of area rugs. Stalling brush may result in premature belt failure.
NOTICE : BISSELL Deep Clean + Antibacterial formula is only for BISSELL machines with EasyFill SystemTM.

Fill Formula & Water Tank: 2X Formula

• Move furniture to another area if cleaning an entire room.
• Use a dry vacuum cleaner over the area before using your deep cleaner.
• Pre-treat spots and stains in heavy traffic areas.

Pour in more power with BISSELL Boost
• Fill the tank with water and 2X formula (Step 3 above)
• Add 2 ounces of any BISSELL Boost per 1 gallon of water.
• The ProHeat 2X® Lift-Off® Deep Cleaner has a .75 gallon formula + water tank.

NOTE: Fill with hot (140°F/60°C MAX) tap water and add the appropriate BISSELL solution. DO NOT HEAT WATER OR TANK IN MICROWAVE, OR USE BOILING WATER. Do not substitute the BISSELL 2X Formula cleaning solution with other household cleaning products.

Clean Carpet: Upright Mode

NOTE : The ProHeat 2X® Lift-Off® Deep Cleaner may be equipped with a circuit breaker that automatically shuts off the brush if a large or loose object catches in the brush roll. If that occurs, unplug your machine, remove the foreign object, and plug the unit back in to reset the circuit breaker.

NOTICE : Some Berber carpets have a tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition.

Clean Carpet: Portable Mode

TIP: Pod Placement

• When cleaning stairs, avoid tripping by placing the Pod on the same step on which you are standing or seated.
• Work your way down the stairs, moving the Pod when required.
• Always be aware of where the unit is plugged into the outlet and avoid entanglement.

Maintenance Empty Dirty Water Tank

WARNING To reduce the risk of fire, electric shock, or injury, turn the power OFF and disconnect the plug from the electrical outlet before performing maintenance or troubleshooting.

NOTE : CLEAN THE MACHINE BEFORE STORING. Fill the Formula & Water Tank with hot tap water and turn on the unit. Refer to section Maintenance: Cleaning Machine After Use (page 12) for details. Store machine in a protected dry area.

NOTICE : To reduce the risk of a leaking condition, do not store a unit where freezing may occur.  Damage to internal components may result.

Cleaning Machine After Use

WARNING To reduce the risk of electric shock, turn the power switch off and disconnect the plug from the electrical outlet before performing maintenance or troubleshooting checks.

Maintenance: Replacing Small Belt

Maintenance: Replacing Large Belts and Rollers

Troubleshooting

WARNING To reduce the risk of electric shock, turn the power switch off and disconnect the plug from the electrical outlet before performing maintenance or troubleshooting checks.

Problem

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Possible causes

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Remedies

Heater  indicator  light does not illuminate

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The power is not turned ON

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The power must be ON to activate the heater indicator light

The portable spot cleaner is not attached completely

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Make sure the portable spot cleaner is attached. Push down firmly to check (see “Tip: Attaching the Pod” on page 7 OR step 3 of page 9 for detailed instructions)

Reduced spray OR  no spray

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Formula & water tank may be empty

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Refill tank

Formula & water tank may not be seated completely

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Turn power OFF. Remove and  reseat tank

Pump may have lost prime in  portable spot cleaning mode

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Hold end of hose below water level  in tank to prime

The portable spot cleaner is not attached completely

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Make sure the portable spot cleaner is attached. Push down firmly to check (see “Tip: Attaching the Pod” on page 7 OR step 3 of page 9 for detailed instructions)

DirtLifter® PowerBrush does not turn

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The portable spot cleaner is not attached completely

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Make sure the portable spot cleaner is attached. Push down firmly to check (see “Tip: Attaching the Pod” on page 7 OR step 3 of page 9 for detailed instructions)

The unit is in the upright position

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Brushes only rotate when unit is reclined using the recline pedal

Circuit breaker on machine

(if equipped) may have tripped

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Turn the machine OFF and unplug from outlet. Check to see if foreign object is caught in brush roll. Remove object. Plug machine in to reset circuit breaker

The belt is off or broken

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Turn power OFF and unplug unit from outlet. Follow instructions on page 13

Loss of  suction  power

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Tanks may not be seated properly

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Pick up both tanks and reseat them so it they fit snugly on the unit

Nozzles may not be assembled properly

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Unplug the unit. Check to make sure the “lip” of the nozzle cover is  securely hooked into the groove on the top of nozzle (see page 12)

The portable spot cleaner is not attached completely

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Make sure the portable spot cleaner is attached. Push down firmly to check (see “Tip: Attaching the Pod” on page 7 OR step 3 of page 9 for detailed instructions)

Dirty tank has picked up  maximum amount of dirty water and has reached full line

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Empty dirty tank

Formula & water tank is empty

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Check fluid levels in formula & water tank

Suction Gate is open

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Check to make sure the suction gate is closed. Follow “Step 3” on page 11.

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail, telephone, or regular mail as described below.

Limited Three-Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for three years any defective or malfunctioning part.
See information below on “If your BISSELL product should require service”.
This warranty applies to products used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF  ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW,  INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE THREE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you.
NOTE : Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:

Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website:

www.BISSELL.com/service-centers

E-mail:

www.BISSELL.com/email-us

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Call:

BISSELL Consumer Care

1-800-237-7691

Monday – Friday 8am – 10pm ET

Saturday 9am – 8pm ET

Sunday 10am – 7pm ET

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Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691.
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Visit us online at: BISSELL.com
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Please record your
Model Number:
Please record your
Purchase Date:
NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty on page 15 for details.
Parts & Supplies
For Parts and Supplies, go to BISSELL.com and enter your model number in the search field.
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©2016 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 161-0549 10/16
Visit our website at www.BISSELL.com
Scotchgard is a trademark of 3M

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