Bissell 2551 Series CrossWave Cordless User Guide

Bissell 2551 Series CrossWave Cordless

IMPORTANT SAFETY INSTRUCTIONS

WARNING: READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING YOUR CROSSWAVE® CORDLESS.
Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following:

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

• Use indoors only.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Do not use for any purpose other than described in this user guide. Use only manufacturer’s recommended attachments.
• Do not charge with damaged cord or plug.
• Do not unplug by pulling on cord. To unplug, grasp the charger, not the cord.
• Do not handle 3-in-1 Docking Station, charging plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts of the appliance and its accessories.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
• Do not use appliance in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
• Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
• Always install float before any wet pick-up operation.
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Use only BISSELL® cleaning products intended for use with this appliance to prevent internal component damage. See the Cleaning Formulas section of this guide.
• Keep appliance on a level surface.
• Do not carry the appliance while in use.
• Do not immerse. Use only on surfaces moistened by the cleaning process.
• Plastic film can be dangerous. To avoid danger of suffocation, keep away from babies and children.
• Always connect to a proper electrical socket.
• Keep cord away from heated surfaces.
• Do not use without filters in place.
• Turn OFF all controls before plugging or unplugging appliance.
• Do not charge the unit outdoors.
• Do not incinerate the appliance even if it is severely damaged. The batteries can explode in a fire.
• Use only with charger SIL, Model SSC-420085US.
• Recharge appliance only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of injury and fire when used with another battery pack.
• When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
• Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
• Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C / 265°F may cause explosion.
• Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range 4-40°C / 40-104°F. Charging improperly or at temperatures outside this range may damage the battery and increase the risk of fire.
• Prevent unintentional starting. Ensure the switch is in the OFF-position before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
• Do not turn ON your appliance until you are familiar with all instructions and operating procedures.
• Risk of injury from moving parts. Brush may start unexpectedly. Turn OFF before cleaning or servicing.
• If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.

WARNING: Do not turn ON your appliance on until you are familiar with all instructions and operating procedures.

WARNING: Risk of injury from moving parts. Brush may start unexpectedly. Turn OFF before cleaning or servicing.

SAVE THESE INSTRUCTIONS
This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.

What’s In The Box?

NOTE: Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.

Certain trademarks used under license from The Procter & Gamble Company or its affiliates.

Product View

1. Upper Handle
2. SmartClean® Fingertip Controls
3. Clean Out Cycle Button and Battery Life Indicator
4. Strainer
5. Float Stack
6. Easy Remove Brush Roll Window
7. Integrated Carry Handle
8. Dirty Water Tank
9. Foot
10. Solution Spray Trigger
11. Clean Water Tank
12. Rinse Cup
13. 3-in-1 Docking Station
14. Charging Adapter Plug
    

Cleaning Formulas

WARNING: To reduce the risk of fi re and electric shock due to internal component damage, use only BISSELL® cleaning fluids intended for use with the hard floor device.

Keep plenty of CrossWave formulas on hand so you can clean your hard floors and area rugs whenever it fits your schedule.
Always use CrossWave formulas in your machine. Other solutions may harm the machine and void the warranty

CRO S S W A VE ® FORMULAS

| | |

Multi-Surface Formula

| Wood Floor Formula|

Area Rug Formula

| Multi-Surface Pet with Febreze® Formula
Great for cleaning ALL sealed floors and area rugs| Restore your sealed wood floors’ natural shine| Removes stuck-on and embedded dirt from area rugs|

Removes pet odors to clean and refresh

ATTENTION: This machine is designed to be used on sealed hard floors and area rugs.

Assembly

WARNING: Do not plug in your CrossWave® Cordless until you are familiar with all instructions and operating procedures.

1. Insert Handle into Body of unit until you hear a “click”.
   

2. Then, on the back of the machine, align Clean Water Tank with the grooves and slide tank into place until you hear a “click”.
   

3. Wrap the Charging Adapter Cord around the tabs on the bottom of the 3-in-1 Docking Station.
   

4. Slide the overhang in the middle of the Brush Roll Drying Tray with Rinse Funnel down into the opening on the Storage Tray that is indicated with arrows. Then, place the Rinse Cup into the Rinse Funnel.
   NOTE: The 3-in-1 Docking Station functions as a Rinse and Clean Out Tray, Charging Station and Storage Tray for the machine and Brush Roll.
   

Operation

Charging the Battery

1. Lift and place your CrossWave® Cordless onto the 3-in-1 Docking Station to charge.
   

2. Plug the adapter into a suitable wall outlet. The Battery Life Indicator Lights will illuminate when charging. If LED lights do not turn on, realign the unit on the 3-in-1 Docking Station.
   

3. For maximum run time, charge unit for 4 hours prior to use. Refer to chart below to understand the charging status.
   

NOTE: Make sure unit is fully charged before first use. To check the battery status, remove the unit from the charging base and turn the unit ON by pressing either the Area Rug or Hard Floor Button. Battery is fully charged when all three white status lights are illuminated.

Battery LED Display

WARNING: Overcharging may cause battery damage, fi re or explosion.

Your BISSELL® CrossWave® Cordless has a Battery LED light display that will turn on when the unit is ON or charging to show the battery life status. The LED lights are white, but one will be blinking red when the battery is at less than 10%.

TIP: Be sure to charge unit when there is less than 10% power left, one LED flashing red.

NOTE: Keep the temperature range between 4-40°C / 40-104 °F when charging the battery, storing unit or during use.

Filling the Clean Water Tank

1. Lift the Clean Water Tank straight up to remove from the machine.
   

2. Unscrew the cap from the Clean Water Tank.
   The Clean Water Tank has two measuring volumes depending on the amount of space you would like to clean.
   

3. The Clean Water Tank has a Large Area volume and a Small Area volume. Pick one of the measuring volumes that best suits the space that you would like to clean.
   The Large Area fill lines are for areas up to 700 sq ft.
   The Small Area fill lines are for areas under 350 sq ft.
   Use warm (140°F/60°C max) tap water and add the appropriate BISSELL formula.
   

4. Screw the cap back onto the Clean Water Tank.
   On the back of the machine, align Clean Water Tank with the grooves and slide tank into place until you hear a “click”.
   

Cleaning Your Floors

ATTENTION: Do not overwet carpet. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.

1. Select cleaning mode:
   To start cleaning your hard floors, turn the machine ON by pressing the HARD FLOOR Button or RUG Button. Once the setting is selected, the dry vacuum will turn ON. To turn OFF, press the HARD FLOOR Button or RUG Button a second time.
   Area Rug Mode dispenses twice as much solution as Hard Floor Mode. Before cleaning area rugs, check the manufacturer’s tag and test an inconspicuous spot on the rug for colorfastness. Do not use on silk or delicate rugs.
   

2. Recline the Body of the machine backward to start the Brush Roll spinning. To stop the Brush Roll spinning, you will need to stand the machine upright.
   

3. Before each use, hold the Solution Spray Trigger for 10 seconds to prime the system with cleaning solution. LED lights illuminate when holding the trigger.
   NOTE: When solution is flowing, you will see bubbles forming at the edges of the Brush Roll Window.
   

4. To clean, hold the Solution Spray Trigger to apply solution on both forward and backward passes.
   

5. To dry floors faster, release the trigger and clean a second pass without dispensing solution.
   

TIP: When cleaning excessively dirty or muddy hard floors, or if your Brush Roll looks dirty, use the 3-in-1 Docking Station to rinse your Brush Roll before cleaning your area rugs.

TIP: For overly challenging and stuck-on messes on your hard floors, activate the RUG mode and hold your CrossWave® Cordless over the mess. Using short passes while holding the trigger allows the multi-surface brush to go to work.

Maintenance & Care

Using the 3-in-1 Docking Station

WARNING: To reduce the risk of fi re, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

NOTE: The unit will begin to charge once it is docked, assuming the 3-in-1 Docking Station is plugged in. Charging will pause when running the Clean Out Cycle. Once the Clean Out Cycle is complete, charging will resume.

1. Place unit on 3-in-1 Docking Station.

2. Fill Rinse Cup with water
   

3. Pour water into the Rinse Funnel on the 3-in-1 Docking Station to the MAX fill line.
   

4. Hold down Clean Out Button on top of the Carry Handle. The cycle only runs when the button is held down.
   

5. Hold down Clean Out Button for about 10 to 15 seconds to allow unit to flush out and pick up all the water. Repeat as needed.
   

6. Grasp Brush Roll Window at the front of the window face and pull upward to remove.
   
   NOTE: The 3-in-1 Docking Station needs to be plugged into an outlet in order to run the Clean Out Cycle. If the Clean Out Button is held down over a minute, the unit will stop cleaning automatically.

7. Pull Brush Roll out by grabbing the Brush Roll tab and pulling upward.
   

8. Place the Brush Roll upright in the Brush Roll Drying Tray to dry.
   

9. Remove the unit from the 3-in-1 Docking Station and wipe out the tray. Do NOT rinse under faucet directly to avoid water going into the charging plug for safety issues.
   

10. Replace Brush Roll by inserting the Brush Roll end into the right side of the foot. Then lock the pull tab into place by pressing downward.
    

11. Replace the Brush Roll Window by first lining up the window tabs with the edges of the foot. Then press the window back into place until you hear a “click”.
    

Machine Storage
Put the unit away in a closet or basement until the next use. Store cleaner in a protected, dry area.

NOTE: Any solution remaining in the Clean Water Tank should be emptied prior to machine storage.

NOTICE: To reduce the risk of a leaking condition, do not store unit where freezing may occur. Damage to internal components may result.

Emptying the Dirty Water Tank

1. To release Dirty Water Tank, press down on recessed button on the top of the tank.
   

2. Grab the front handle while pressing down on button and pull Dirty Water Tank away from the unit.
   

3. Grasp top of Dirty Water Tank in recessed areas on each side of the filter and pull upward to remove the top of the tank.
   
   Did You Know?
   The float is what prevents your Dirty Water Tank from overflowing. When your Dirty Water Tank is full, the float will shut off your suction motor creating a high pitched sound indicating it is time to empty your Dirty Water Tank.

4. Remove strainer from Dirty Water Tank, then throw debris in trash.
   

5. Pour dirty water out into sink. Rinse the inside of the Dirty Water Tank.
   

6. Remove the filter from the top of the Dirty Water Tank by pulling it up.
   

7. Hand wash the filter and screen with warm water and mild detergent.
   

8. Rinse the float located at the bottom of the top of the Dirty Water Tank.
   

9. If the inside area where the Dirty Water Tank sits is dirty, wipe it clean with a rag or towel.
   

10. Leave parts out to dry before reassembling.
    

11. Place filter assembly back into the top of the Dirty Water Tank.
    

12. Place strainer back into Dirty Water Tank.
    

13. Once parts are dry, reassemble and replace the top of Dirty Water Tank.
    

14. Angle the Dirty Water Tank back into body of machine inserting bottom first. Then tilt the top of the tank toward the machine and push into place until you hear a “click”.
    

Cleaning the Brush Roll and Chamber

1. Grasp Brush 2 Roll Window on the front of its face and pull upward to remove.
   

2. Pull Brush Roll out by grabbing the Brush Roll tab and pulling upward.
   

3. With warm water, rinse your Brush Roll Window and Brush Roll.
   

4. If your Brush Roll chamber is dirty, clean with a rag or towel.
   

5. Let your Brush Roll and Brush Roll Window chamber dry before reassembling.
   
   TIP: Running your machine with a wet Brush Roll will help the Brush Roll dry faster. The trigger should not be pressed.
   NOTE: The Brush Roll is not dishwasher or automatic washing machine safe. Please follow cleaning instructions above.

6. Replace Brush Roll by inserting the Brush Roll end into the right side of the Foot. Then lock the pull tab into place by pressing downward.
   

7. Replace the Brush Roll Window by first lining up both window tabs with the edges of the foot. Then press the window back into place until you hear a “click”.
   

Disposing of the Batteries

WARNING: This product contains lithium-ion rechargeable batteries. According to Federal and State regulations, removal and proper disposal of lithium-ion batteries is required. For removal of the batteries in your Crosswave® Cordless, see instructions on this page.

NOTICE: Disconnecting the battery will destroy the appliance and void the warranty.

Before proceeding, ensure that:

• The unit is disconnected from the 3-in-1 Docking Station
• The Clean and Dirty Water Tanks are empty or removed from the unit.
• You have a Phillips-head screwdriver, electrical tape and rubber-handled wire cutters.
  All required for disassembly.

1. With a Phillips-head screwdriver, remove the 6 screws on the back of the unit. Then, lift off the back cover.
   

2. Cut the yellow positive (+) battery wire with rubber-handled wire cutters and wrap the end of the yellow cut wire with electrical tape. Then, cut the black wire and wrap the black cut wire with electrical tape. DO NOT CUT THE TWO WIRES AT THE SAME TIME. Then disconnect the battery wire connector and wrap the connector with electrical tape.
   

3. Using a Phillips-head screwdriver, remove the 4 screws on the sides of the battery pack. Then, remove the battery pack from the unit.
   

NOTE: Keep Battery Pack together – DO NOT separate individual batteries. For specific disposal instructions of batteries, please contact the RBRC (Rechargeable Battery Recycling Corporation) at 1-800-822-8837 or visit www.Call2Recycle.org.

Troubleshooting

Reduced spray OR no spray

| Clean Water Tank may be empty.| Refill tank.
Clean Water Tank may not be seated completely.| Turn power OFF / Remove and reseat tank.
System isn’t completely primed.| Hold trigger for 10 to 15 seconds.
Brush Roll Window is not latched in place.| Turn power OFF / Re-install Brush Roll Window.
Not holding trigger to spray solution.| Hold Spray Solution Trigger continuously while using the machine.
Spray tips on foot clogged.| Use a paper clip to clean the spray tips located underneath the Brush Roll Window.

Loss of suction power

| Tanks may not be seated properly.| Turn power OFF / Remove both tanks and reseat them so they fit properly.
Dirty Water Tank has picked up maximum amount of dirty water and has reached full line.| Empty tank and make sure to make slow cleaning passes back and forth while cleaning.
Brush Roll Window is not latched in place.| Turn power OFF / Re-install Brush Roll Window.
Debris channel in foot is clogged.| Clean the channel with a paper towel.
Filter clogged by debris.| Remove debris clogging the filter screen and clean the filter.
Brush Roll is not turning

and/or

3 solid red LED lights

| Brush Roll is not installed properly.| Turn power OFF / Ensure machine is OFF and follow instructions on page 14 for replacing Brush Roll.
Machine is standing upright.| Recline machine to turn the Brush Roll on.
Obstruction has caused Brush Roll to stop rotating.| Turn power OFF / Remove Brush Roll Window and Brush Roll to clean hair and string off of brush ends.

Machine won’t turn ON

| Obstruction has caused Brush Roll to stop and shut down machine indicated by 3 solid red LED lights.| Remove the Brush Roll Window and Brush Roll to clean hair and string off of brush ends. Re-install components and power ON.
Handle not inserted properly into Body of machine.| Remove the Handle and re- insert into the body of the machine making sure to push down until you hear a “click”.
Battery is dead.| Place unit on 3-in-1 Docking Station and let charge for 4 hours.
Machine is leaking| Cap of Clean Water Tank is not closed properly.| Remove the Clean Water Tank and re-apply the cap.
Machine is streaking| Too much water applied.| Go over area without spraying down water.
1 solid LED light| Charger component failure.| Contact Consumer Care.
2 or 3 LED red lights flashing| Internal error.| Turn machine OFF and let cool for ten minutes, then turn machine ON. If issue does not resolve, contact Consumer Care.

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail or telephone as described below.

It may be necessary to obtain some of your personal information, such as a mailing address, to fulfill terms of this warranty. Any personal data will be handled pursuant to BISSELL’s Privacy Policy, which can be found online at www.BISSELL.com/privacy-policy.

Limited Two-Year Warranty
Subject to the *Exceptions and Exclusions from the Terms of the Limited Warranty, upon receipt of the product BISSELL will repair or replace (with new, refurbished, lightly used, or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years, any defective or malfunctioning part.

See information below on “If your BISSELL product should require service”.

This warranty applies to product used for personal, and not commercial or rental, service. This warranty does not apply to fans or routine maintenance components such as filters, belts or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the user guide is not covered. This warranty will only be valid if the product is used in the same country in which it was sold.

BISSELL is not liable for incidental or consequential damages of any nature associated with the use of this product. BISSELL’s liability will not exceed the purchase price of the product.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*Exceptions and Exclusions from the Terms of the Limited Warranty
This warranty is exclusive and in lieu of any other warranties, either oral or written. Any implied warranties, which may arise by operation of law, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the two year duration from the date of purchase as described above.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.

If your BISSELL® product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website:
www.BISSELL.com/service-centers
E-mail:
www.BISSELL.com/email-us
Call:
BISSELL Consumer Care 1-800-237-7691

Bissell 2551 Series CrossWave Cordless User Guide – Download [optimized]
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