Bissell 2087 Series PET Hair Eraser Lift-Off Quick Start/ User Guide

Quick Start Guide
REFER TO PAGE 5 FOR COMPLETE USER GUIDE INSTRUCTIONS, PRODUCT VIEW, AND IMPORTANT SAFETY NOTICES.

Assembly

1. Slide handle into vacuum base. Attach with the screw that is taped to the handle.
   

2. Attach the hose by lining the tabs on the cuff with the notches on the back of the vacuum. Twist clockwise to lock the hose into place.
   

3. Push handle end into the base of vacuum on the opposite side.
   

INSTALL OPTIONAL FEBREZE® FILTER

4. Press Tank Release Button and pull container away from the vacuum.
   
   Remove post-motor filter cover by pulling up on the tab.
   
   Unlock the post-motor filter by twisting the tab counter-clockwise.
   
   Remove the post-motor filter and replace it with the Febreze® filter.
   

IMPORTANT REMINDER

Your vacuum features an adjustable Floor Type Setting that provides easy multi-surface cleaning. See down below for further instructions.

Built by Pet Owners

Cyclonic Pet Hair Spooling System™
BISSELL is the only vacuum brand with a Cyclonic Pet-Hair Spooling System™ for a Hands-Free Empty.

A patented hair management system that spools and traps hair to keep it out of your filters and off your hands. Just press the release button and watch the ball of pet hair drop right out.
You no longer have to reach up and pull the ‘yuck’ out.

Tangle Free Brush Roll
Pick up pet hair without having to cut it off your brush roll.
 

The Tangle-Free Brush Roll’s unique design helps reduce hair wrapping and catching on the bristles and uses the carpet to pull the hair off the brush roll.

For Pet Owners

Specialized Pet Tools
Customize your cleaning with interchangeable tools stored right on board.

Soft dusting bristles for delicate surfaces and rubber fingers that can be engaged to remove embedded pet hair on stairs and furniture

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.
Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following:

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY

• Do not leave the vacuum cleaner when it is plugged in. Unplug from outlet when not in use and before servicing.

• Do not use it outdoors or on wet surfaces.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Do not use for any purpose other than described in this User’s Guide. Use only the manufacturer’s recommended attachments.

• Do not use with damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.

• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep the cord away from heated surfaces.

• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or vacuum cleaner with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce airflow.

• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
  Turn off all controls before plugging or unplugging the vacuum cleaner.

• Use extra care when cleaning on stairs.

• Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use them in areas where they may be present.

• Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.

• Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use without filters in place.

• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

• Use only on dry, indoor surfaces.

• Keep appliance on a level surface.

• Do not carry the vacuum cleaner while it is running.

• Unplug before connecting or disconnecting the TurboBrush® Tool.

LED LIGHTED CREVICE TOOL WARNING

• Caution: Risk of fire and burns. Do not recharge, disassemble, heat above 60°c (140°F), or incinerate.
  Keep batteries out of reach of children and in the original package until ready to use. Dispose of used batteries promptly.

• Never put batteries in your mouth. If swallowed, contact your physician or local poison control.

• Replace Battery With CR1632 Only. USE OF ANOTHER BATTERY MAY PRESENT A RISK OF FIRE OR EXPLOSION. CR1632 cells may be purchased anywhere batteries are sold. **
  READ OPERATOR’S MANUAL**

SAVE THESE INSTRUCTIONS
This model is for household use only.
WARNING
›› Plastic film can be dangerous. To avoid the danger of suffocation, keep away from children.
›› Do not plug in your vacuum cleaner UNTIL you are familiar with all instructions and operating procedures.
›› To reduce the risk of electrical shock, turn the power switch off and disconnect the polarized plug from the electrical outlet BEFORE performing maintenance or troubleshooting checks.
Thanks for buying a BISSELL vacuum!
We love to clean and we’re excited to share one of our new innovative products with you. We want to make sure your vacuum works as well in five years as it does today, so this guide has tips on using (page 7-11), maintaining (pages 12-15), and if there is a problem, troubleshooting (page 16).

What’s in the Box?

NOTE: Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap

Product View

NOTE: Pet TurboEraser® Tool does not store on the unit.

THIS APPLIANCE HAS A POLARIZED PLUG
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plugin anyway.

Operations

WARNING: Do not plug in your vacuum until you are familiar with all instructions and operating procedures.

1. Turn the vacuum on by pressing the Power Switch on (I – ON and O – OFF). Press the Brush Roll switch to run the PowerBrush for the carpet cleaning (brush roll is on when the light on the switch is illuminated). See page 15 to maintain the brush roll.
   

2. Step gently on base and pull back on handle to recline.
   

NOTE: The brush roll will automatically shut off when the vacuum is locked in an upright position. Recline to reactivate.

NOTE: In the unlikely event that hair wrapped around your brush roll, run vacuum back and forth on the clean carpet several times to help release any wrapped hair.

NOTE: Turn off the brush roll when vacuuming hard or delicate surfaces that may be caught by the rotating brush. This could include hardwood, tiled floors, small area rugs, or frieze carpets that have long delicate fibers or threads.

Adjusting the Floor Type Setting

1. Locate the Floor Type Setting on the side of the vacuum.
   

2. Turn the knob to the LEFT for high pile carpet and to the RIGHT for bare floors.
   

Above Floor Cleaning

1. Clean stairs or furniture easily with the removable canister. Push the Lift-Off button to remove and attach the desired tool.
   

2. For the most reach, extend the telescoping extension wand by twisting to the right to unlock it. Then slide the telescoping extension wand to your desired length.
   

3. If desired, the telescoping extension wand can be removed from the hose. To do so, grab the telescoping wand handle and pull up while holding the end of the hose.
   

4. Attach the desired tool. Use the Pet TurboEraser® tool for the best results on your stairs. Or use the 2-in-1 Pet Brush which has white soft bristles for more sensitive/gentle surfaces and rubber nubs for embedded pet hair.
   

5. When finished, replace the canister back on the vacuum by aligning the front with the base of the vacuum, then lean the canister back and lock it into place.
   NOTE: When wrapping the cord, be sure that it is placed securely around the cord wraps. If it falls behind the lift-off canister, it can impede reattachment.
   

LED Lighted Crevice Tool

1. Pull tabs out of the battery door area before use to activate. Connect to the wand or hose and the LED Light will automatically come on.
   

2. To replace the LED battery, unscrew the small screw with a Phillips head screwdriver. Pull the cover off to reveal two batteries (CR1632 3V). Slide and pull out each battery and replace it with new. Be sure the “+” sign on the battery is facing out. Dispose of used battery promptly. Keep away from children. Do not disassemble and do not dispose of in fire.
   

NOTE: When the small tab on the connection point of the Crevice tool comes into contact with the handle, wand, or hose; that triggers the LED light to come on.

Vacuum Motor Protection

An internal thermal protector has been designed into your vacuum to protect it from overheating. When the thermal protector activates, the main vacuum motor will stop operating. The front lights will remain on, even though the motor turns off. If this happens, proceed as follows.

1. Turn vacuum OFF and unplug from the electrical outlet.
2. Check for the source of the overheating problem (full dirt cup, dirty filters or, a clog) and fix by following the maintenance instructions.
3. When the motor cools for approximately 30 minutes, the thermal protector automatically resets and cleaning may continue. If the vacuum will not turn on or the thermal protector continues to activate, your vacuum may need servicing. Contact BISSELL Consumer Care.
   

NOTE: The thermal protector controls the main vacuum motor only, not the
brush motor. If the thermal protector activates, the brush and lights will continue to operate normally; however, there will be no suction.

Remove/Empty Dirt Container

WARNING: To reduce the risk of electrical shock, turn the power switch OFF and disconnect the polarized plug from the electrical outlet before performing maintenance or troubleshooting checks.

1. The dirt container is full. Time to empty!
   

2. Press the Release Button and grab the handle to pull the dirt container away from the vacuum.
   

3. Hold the dirt container over a trash bin and press the Empty Button. Once emptied, snap the bottom back into place.
   

4. Return the dirt container to the vacuum, securing the bottom in place first and then pushing back until you hear a “click”.
   

WARNING: Do not operate vacuum with damp or wet filters. Allow components to dry before reassembling the dirt container.

WARNING: Before using your vacuum, make sure that the dirt container is in the locked position and that all filters, both pre and post-filters are in place. DO NOT operate your vacuum without these filters.

Clean/Replace Pre-Motor Filters

WARNING: To reduce the risk of electrical shock, turn the power switch OFF and disconnect the polarized plug from the electrical outlet before performing maintenance or troubleshooting checks.

WARNING: Do not operate vacuum with damp or wet filters. Allow components to dry before reassembling the dirt container.

1. Press the dirt container Release Button and pull away from the vacuum.
   

2. Twist tank cover to the unlock position then pulls up on the handle.
   

3. Pull down on the pre-motor filter to remove.
   

4. There are three pieces to the pre-motor filter. All are washable. Be sure to dry all filter layers separately and that they are fully dry before reassembling and returning to the vacuum.
   

NOTE: Replace this filter every 3 to 6 months. Visit BISSELL.com for Style 2087 filter replacements.

Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter your model number in the search field.

Clean/Replace Post-Motor Filter

WARNING: To reduce the risk of electrical shock, turn the power switch OFF and disconnect the polarized plug from the electrical outlet before performing maintenance or troubleshooting checks.

WARNING: Do not operate vacuum with damp or wet filters. Allow components to dry before reassembling the dirt container.

1. Press the dirt container Release Button and pull the container away from the vacuum.
   

2. Remove post-motor filter cover by pulling up on the tab.
   

3. Unlock the post-motor filter by twisting the tab counter-clockwise.
   

4. Remove the post-motor filter. When reassembling, be sure to lock the filter back into place. The pleated filter may NOT be washed. If dust/debris accumulates, gently tap the filter on the inside of a trash bin.
   

NOTE: Replace this filter every 3 to 6 months. Visit BISSELL.com for Style 2087 filter replacements.

Clean Inner Cyclone Separator

1. Twist tank cover to the unlock position then pull up on the handle to access bulk separator
   

2. Pull up to remove the bulk separator from the dirt container.
   

3. Tap separator against the inside of trash bin and rinse under warm water, if necessary. Be sure to let it completely dry before placing back in dirt container. When replacing, be sure that the separator aligns with the upper tank to ensure fit.
   

Maintain Pet TurboEraser® Tool

1. Twist gray collar counter-clockwise, until slot appears, and then separate faceplate.
   

2. Remove brush roll, belt, and paddle wheel. Inspect for damages and replace if necessary.
   

3. To reassemble, align two clips on each end of the paddlewheel with a belt on and pop back into place. Place brush roll with belt back in. The faceplate will not close properly if all parts are not aligned correctly.
   

4. To put the faceplate back on, align the tabs in the top of the cover and place it down to “click” into place.
   

Replace Brush and Belt

1. Unplug and turn the vacuum over. Unscrew 10 Phillips head screws to remove the bottom cover.
   

2. Pull roller straight out and slide belt off motor gear. Replace roller and/or belt.
   

3. 1) Inspect brush roll by placing it on its end and spin. The brush roll should spin freely, multiple times by one flick. If it doesn’t, replace brush roll.
   2) Inspect belt, replace if it appears damaged
   

4. 1) Place belt back on the brush roll.
   2) Pinch belt around brush roll & hook back around the motor gear.
   
   3) Rotate brush roll into place and line up end caps.
   4) Re-attach bottom cover with 10 screws
   

NOTE: If an object becomes lodged in the foot and the brush shuts off, turn the vacuum off and unplug from the electrical outlet. Remove obstruction and brush will automatically reset when vacuum is plugged and turned back on.
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter your model number in the search field.

Troubleshooting

WARNING: To reduce the risk of electric shock, turn the power switch off and disconnect plug from the electrical outlet before performing maintenance or troubleshooting checks.

Brush roll switch is on
Vacuum is locked in upright position.| Recline vacuum and switch on the Brush roll.
Vacuuming on Premium Soft Carpet.| Turn the Floor Type Setting towards high carpet.
Brush roll has lodged debris or other entanglements, keeping the brush from rotating.| Unplug to reset brush motor, checking for and removing debris before turning ON.
Brush roll doesn’t rotate| Pod is not securely seated.| Remove pod and replace, making sure that it “clicks” into place
Filters are dirty.| Remove and rinse pre-motor filters. Allow enough time for them to dry properly before reinserting. Remove and dust off post-motor filter.
There is a clog in the vacuum.| Remove debris and any other entanglements that may be restricting the brush roll’s rotation.
Dirt Container is not seated correctly.| Press the Tank Release to release the Dirt Container and reseat properly.
There is a crack or hole in the Main Hose.| If there is a crack or hole, order a new Main Hose from the BISSELL website.
Main Hose is not connected.| Locate the Main Hose and reconnect by pushing the hose connection.
There is a clog in the hose| Check inside of hose for clogs by disconnecting from vacuum.
Hair wrapped around brush roll.| Run vacuum back and forth on clean carpet several times to release wrapped hair.
Dirt is escaping from the vacuum| Dirt Container is full.| Empty the Dirt Container.
Filters are missing or dirty| Check to see if all of the Pre-Motor and Post- Motor filters are in place and clean.
Hose won’t pick up dirt| Vacuum is in the wrong Floor Type Setting.| Turn the knob towards the bare floor setting.
Vacuum is hard to push or pull| Vacuum is in the wrong Floor Type Setting.| Turn the knob towards the high carpet setting.

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail, telephone, or regular mail as described below.

Limited Five-Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for five years any defective or malfunctioning part.

See information below on “If your BISSELL product should require service”.

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE FIVE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you.

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website: www.BISSELL.com
E-mail: www.BISSELL.com/email-us

Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am – 10pm ET
Saturday 9am – 8pm ET
Sunday 10am – 7pm ET

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691.
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NOTE : Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See the Warranty page for details.
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter your model number in the search field.
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©2018 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 161-2289 01/18
Visit our website at: www.BISSELL.com

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