DeeZee Warranty Information
- June 7, 2024
- DeeZee
Table of Contents
WARRANTY AGREEMENT
Dee Zee, Inc. guarantees the original purchaser a limited lifetime warranty against the manufacturer defects in materials, workmanship, and design under normal use excluding damage resulting from road hazards such as gravel or other debris, product misuse, improper installation, impairments from accidents, product modifications, spills, vandalism, or product neglect.
Wear items such as shocks, latches, keys, hinges, mud flaps, step pads, end caps, seals, etc. have a one-year warranty. Replacements of these items are non-returnable non-refundable items. This warranty applies only to new products and is limited to the repair or replacement of genuine Dee Zee products. Warranty does not include electrical components, light bulb replacement, and cost of removal, installation, labor, transportation costs, and loss of use, inconvenience, or consequential damages.
A modification of any kind to Dee Zee product voids all warranties. The original purchaser may be required (at Dee Zee’s sole discretion) to return the defective merchandise, provide a photograph, or provide the original purchase receipt to the original place of purchase or Dee Zee, Inc.
MATERIALS & WORKMANSHIP WARRANTY TERMS
Limited-Lifetime Warranty:
- STAINLESS STEEL: Side Steps, Grill Guards, Bull Bars/Sports Bars, Bed Caps, Storage Boxes, and Side Moldings.
- ALUMINUM: Side Steps, Storage Boxes, Running Boards, Transfer Tanks, Bed Protections, and Cab Racks.
- PLASTIC: Storage Boxes and Bed Caps.
Three-Year Warranty:
- COATED STEEL: Side Steps, Running Boards, Storage Boxes, Job Site Boxes, and Transfer Tanks.
- OTHER PRODUCTS: Tailgate Assists, Floor Mats, Bulbs, Plastic Running Boards
TRANSFER TANK PUMPS & ACCESSORIES
All GPI products including transfer tank pumps and related items are covered
by the GPI warranty. To submit a warranty claim, please contact GPI directly
at 800-835-0113. Dee Zee, Inc.
warranty terms do not apply to GPI products. You may also visit www.GPI.net
FINISH PROTECTION & FINISH WARRANTY TERMS
Dee Zee products have a high-quality finish that must be cared for like any
other exposed finish on the vehicle. Protect the finish with a non-abrasive
automotive wax, (e.g. Pure Carnauba) on a regular basis. The use of any soap,
polish, or wax that contains an abrasive is detrimental, as the compounds
scratch the finish and open it to corrosion. The finish of all Dee Zee
products is covered for 1 year from the date of purchase. Claims submitted
after one year from the date of purchase are subject to review and are covered
at the sole discretion of Dee Zee, Inc.
DISCLAIMER
Buyer assumes all risk and liability for the installation and use of Dee Zee
products. Dee Zee products are sold as appearance accessories and should not
be relied upon as protection for the vehicle or its occupants in the event of
a collision or rollover. Vehicles equipped with a supplemental restraints
system (airbags) deployed by impact should not be modified in any way. Always
consult the vehicle manufacturer if you have any questions regarding
supplemental restraint systems. Dee Zee, Inc. assumes no liability for injury,
loss, incidental or consequential damages in the event of an accident.
WARRANTY SUBMISSION PROCEDURE
In order to ensure a prompt and efficient review of your claims, please review
the following procedure before submitting your claim:
- You must register your product at www.deezee.com.
- Please read the above terms and conditions to ensure that your product is eligible for warranty coverage.
- Contact us at 800-779-2102 (You may be directed back to the original place of purchase).
- Be sure to have your original receipt, and be prepared to describe the issue. Photographs may be required.
DeeZee Warranty Information – Download [optimized]
DeeZee Warranty Information – Download
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>