DOGTRA Intuitive Compact Trainer For Professionals User Manual
- June 7, 2024
- Dogtra
Table of Contents
DOGTRA Intuitive Compact Trainer For Professionals User Manual
IMPORTANT SAFETY AND PRODUCT INFORMATION
WARNING
Please read all safety and product information below before using your
Dogtra product. Failure to follow these safety instructions could result in
injury to you, your dog, and others, or it could result in damage to your
Dogtra product or other property.
PRODUCT SAFETY
Training Methods
Dogtra products may be used with a variety of training methods. However, each
dog may have a different reaction to training methods and to Dogtra products.
Closely observe your dog when determining the right training method to use
with your Dogtra product.
Aggressive Dogs
Do not use Dogtra products with aggressive dogs as such dogs may react
adversely and cause injury to people or other dogs. Seek the assistance of a
dog-training specialist or veterinarian when dealing with aggressive dogs.
Children’s
Dogtra products are not toys. Adult supervision and close attention are
necessary when Dogtra products are used by or near children.
PRODUCT DAMAGE
Electrical Product
Your Dogtra product contains electrical components and batteries. Do not use
or keep your product near heat or flammable sources. Such use or storage may
damage your product and/or cause fire, explosion, injury, or property damage.
Medical Device Interference
Dogtra products contain electrical and magnetic components that emit low-level
electromagnetic waves and radio frequencies. These electromagnetic waves or
radio frequencies may interfere with pacemakers, defibrillators, or other
medical devices. Consult your physician or medical device maker before using
your medical device with a Dogtra product. If you think that your Dogtra
product is interfering with your pacemaker, defibrillator, or another medical
device, stop using the Dogtra product.
Inadvertent Activation
The digital microprocessor offers thousands of unique codes to eliminate
frequency match-up with other Dogtra e-collars. The Constant button will
automatically shut down after being held down for 12 seconds or more as a
safety feature.
UNAUTHORIZED USE
Your Dogtra product should be used only in a humane manner to train and educate your dog. Dogtra products are not intended for use in any other manner nor are they intended for use with other animals or with humans.
BATTERY
Your Dogtra product contains batteries. Take care when removing and installing batteries as your fingers may get caught. Dispose of batteries as provided by your local regulations. Do not disassemble, crush, heat, or otherwise alter the battery as it may cause fire, injury, or property damage.
AT A GLANCE
Auto Charger
The auto charger for the JUST RIGHT has an input of 12-volts to 24-volts and
has an output of 5-volts 1000mAh.
European Charger
Dogtra’s European chargers are designed for use with a 220 volt AC electrical
outlet.
To purchase accessories, please visit www.dogtra.com or call customer service at 888-811-9111.
MAIN FEATURES
- 1/2-mile range
- IPX9K waterproof certified
- Medium output
- Audible tone
- 8-level Selector Dial
- Constant stimulation
- Combination Boost Control buttons
- High-Performance Pager (HPP) vibration feature
- Ultra-compact receiver
- 2-hour rapid charge lithium polymer batteries
- Enhanced contact points
- For dogs as small as 10 pounds
OVERVIEW
DOGTRA JUST RIGHT Transmitter
DOGTRA JUST RIGHT Receiver
UNDERSTANDING YOUR TRAINING SYSTEM
1. Turning the JUST RIGHT On/Off
To turn on the receiver, place the red dot on the back of the transmitter to the red dot on the receiver. Hold the two red dots together for a moment until the LED light on the receiver comes on.
To turn off the receiver, repeat the same procedure holding the two red dots together momentarily. The LED light will turn red for a brief moment indicating that the receiver has now shut off.
The transmitter does not have an on/off button and will only activate when the buttons are pressed.
2. Transmitter Button Function
1st Dog/2nd Dog Toggle Switch
The JUST RIGHT is expandable to two dogs. On the front of the transmitter,
place the toggle switch on D1 for the first dog position and D2 for the second
dog position.
Constant Stimulation
Pressing the Constant stimulation buttons will give continuous stimulation for
as long as the button is pressed, for up to 12 seconds. If the buttons are not
released after 12 seconds, the stimulation will automatically turn off as a
safety feature. The collar will be ready to be reactivated once the button has
been released. There are three types of Constant stimulation:
– Low stimulation button: press the bottom button on the left-hand side
for low power Constant stimulation.
– Medium stimulation button: press the top button on the left-hand side
for the medium power Constant stimulation.
– High stimulation button: press both buttons on the left-hand side
simultaneously for the high power Constant stimulation.
Pager Button
The Pager button is the stop button on the face of the transmitter. Pressing
the Pager button will give a vibration for as long as the button is held down,
up to 12 seconds.
Tone Button
The Tone button is the lower button on the face of the transmitter. Pressing
the Tone button will give an audible tone for as long as the button is held
down, up to 12 seconds.
3. Receiver Fitting
Proper Fit
The receiver should be fitted so that the medical-grade stainless steel
contact points press firmly against the dog’s skin. You should be able to fit
two fingers underneath the collar strap. The best location is on either side
of the dog’s windpipe.
Improper Fit
A loose fit can allow the receiver to move around on the dog’s neck. When this
happens, the contact points may rub against the skin and cause irritation. If
the receiver is too loose, the contact will not be consistent and cause the
corrections to be inconsistent. Dogtra uses medical-grade stainless steel
contact points and anti-microbial plastic to protect the dog’s skin.
Attention!
Leaving the receiver in the same location on the dog’s neck for an extended
period of time can cause skin irritation due to the sensitivity from the
contact points. If the dog is to wear the receiver for long periods,
occasionally reposition the receiver every few hours so that the contact
points are moved to a different location on the dog’s neck and remove the
receiver after 8 hours of usage. Make sure you check for skin irritation each
time you use the unit.
4. Finding the Right Stimulation
The JUST RIGHT comes with the Selector Dial on the transmitter. There are 8
levels of stimulation intensity, with level 1 being the lowest level and level
8 being the highest. The level of stimulation best suited for your dog depends
on your dog’s temperament and threshold for stimulation. Always start at the
lowest level and work your way up. The appropriate level can be found when the
dog responds to the stimulation with a mild reaction, such as a tensing of the
neck muscles. The stimulation level may vary depending on the training
situation. When highly distracted, dogs may require a higher level of
stimulation.
NOTE: The stimulation intensity can be adjusted even while the
stimulation is in use.
5. Maximizing the Distance
The JUST RIGHT has a 1/2-mile range. Depending on the way you use your
transmitter, the range may vary.
To get the greatest range, hold the transmitter away from your body and avoid
touching the antenna. Keep your unit properly charged for maximum signal
strength.
6. LED Indicator
The LED indicator flashes every 4 seconds when the receiver is on and ready for use. The LED indicator will blink on both the transmitter and the receiver when the transmitter buttons are pressed.
The LED indicator color indicates the battery life level.
Green = Full charge
Amber = Medium charge
Red = Needs charge
If the unit is used while the LED indicator is red, it may shut down
automatically.
Receiver Indicator Light
When a button on the transmitter is pressed, the receiver indicator light will
glow steadily (either green, amber, or red based on the remaining battery
life), as long as you hold the button down, for up to 12 seconds.
7. Charging the Battery
The JUST RIGHT uses lithium polymer batteries. Recharge the unit if the
indicator light is red or does not come on.
NOTE 1: Only use Dogtra-approved batteries, chargers, and accessories for
your Dogtra collars. This will prevent any damage that can be incurred from
attempting to use a different charger.
NOTE 2: The unit has a partial charge when it leaves the Dogtra facility. Upon receipt of the collar, be sure to give it a full 2-hour initial charge before the first use.
NOTE 3: When a charger is not in use, disconnect it from the power source. Fully charge the batteries if the unit is to be stored without use for a period of 3 months or more.
Follow the steps below to charge your system:
- Open the rubber plugs on the battery charging receptacles and plug in the charging cable.
- Plug the charger into a 120-volt wall outlet or, if using the auto charger, plug into a cigarette lighter only for lithium polymer batteries (use a 220-volt European charger for Europe). All indicator lights should glow red when properly plugged in and the unit will automatically shut off during the charging process. You will need to turn the unit on again before use once the unit is fully charged and unplugged from the battery cable.
- The lithium-polymer battery is fully charged within 2 hours. The lights will stay red during the charging process and turn green once the unit is fully charged.
- After charging, cover the battery charging receptacles with rubber plugs.
8. Using the Test Light
- Turn on the receiver by placing the red dot on the back of the transmitter to the red dot on the receiver.
- Place the test light, included in the package contents, on the contact points as shown in the diagram.
- Watch the test light as you press the Nick button on the transmitter. It should light up for just a moment. The higher the intensity level, the brighter the test light will be.
- Watch the test light as you press the Constant button on the transmitter. It should light up as long as the button is pressed. However, as a safety feature, the receiver will automatically stop the stimulation if the Constant button is pressed for 12 seconds or longer.
- Turn the Selector Dial on the transmitter clockwise and then counterclockwise. The test light should glow brighter with higher levels of stimulation and dimmer with lower levels.
NOTE: The test light may not be visible if the intensity level is too low.
GENERAL TRAINING TIPS
Your dog must know some basic obedience commands before beginning training with the JUST RIGHT. A dog learns by first being shown a command, followed by lots of repetition over an extended period. As the dog becomes proficient at these commands, the trainer can introduce distractions and different locations to strengthen them.
Obedience Training on the Leash
Your dog must fully understand the obedience commands (sit, stay, here, heel,
and kennel) before using the e-collar for reinforcement of these commands. A
leash attached to a standard collar is used to “teach” the dog the basic
obedience commands (here, heel, sit, and stay). A tug on the leash/collar is
used to reinforce the command. When the dog complies with the command, use
positive reinforcement/praise. Once the dog understands these commands, the
e-collar can be used to reinforce them.
Beginning E-Collar Training
When you feel your dog understands the obedience commands on the leash we can
now start with the e-collar training. With the dog on the leash and wearing
the e-collar, continue with your obedience drills. Apply light stimulation
when a command is given; the stimulation can be removed as the dog complies.
Through repetition, the dog learns to perform the command.
The final step is the avoidance phase in which the dog learns that he can avoid the stimulation altogether by performing your commands. When these training procedures are complete, the e-collar is used as a reminder when the dog does not comply with your commands at home or in the field. Keep your initial training sessions short and positive as dogs have a short attention span.
How Much Stimulation to Use
Always start with low levels of stimulation and work your way up depending on
the disposition of your dog and the given situation. By using the correct
amount of stimulation to get your point across, you will have a more
controllable environment and a dog that is under less stress. Animals (and
humans) perform better in a less stressful environment. For more training
information, please visit our website at
www.dogtra.com.
MAINTENANCE
Basic maintenance
Make sure the rubber-charging cap is securely in place when the collar is in
use. After each training session, carefully inspect the unit for any missing
parts or damage to the casing. The damaged or broken casing may affect the
waterproof guarantee on the unit. After confirming that there is no damage to
the casing, rinse the receiver and clean out any dirt or debris.
Storage maintenance
The JUST RIGHT should be fully charged before storing for extended periods.
While in storage, the unit should be given a full charge once a month and
before the first use. Store the units at room temperature. Do not keep the
units exposed to extreme climates.
Troubleshooting
If the unit is malfunctioning, please refer to the “Troubleshooting Guide”
before sending it to Dogtra for service. If you have any questions or
concerns, you may email them to info@dogtra.com, or
call customer service at 888-811-9111.
TROUBLESHOOTING GUIDE
-
My dog is not reacting to the system.
– Make sure the receiver and transmitter are on.
– Make sure the collar strap is tight enough so both contact points are touching the dog’s skin.
– The contact points may be too short for the dog. To place an order for longer contact points, contact Dogtra or a Dogtra dealer. If you are already using the longest contact points available, you may need to trim down the hair on the dog’s neck so both contact points are touching the dog’s skin.
– The intensity level may be too low for your dog. Keep increasing the stimulation until the dog responds, usually with neck movement, head shaking, looking over its shoulder, etc. (response may be very subtle). -
The LED indicator light comes on, but I do not feel any stimulation.
– Testing the system at various levels using the test light is the best way to test your system. Your tolerance may be higher than the level you are testing yourself.
– The battery may be low, so check the LED light for battery life. -
The transmitter has no range or the stimulation is weaker when my dog is farther away.
– The antenna(s) may be damaged. To order parts, please contact customer service at 888-811-9111 or go to www.dogtra.com.
– The range indicated on the unit’s box is for flat terrain. Heavy brush, trees, hills, or moisture will affect the range of your unit. For best range, hold the transmitter vertically above your head, and/or try moving to higher ground.
– Any electrical conductors will affect the range, such as cars, chain-link dog runs, metal structures, and radio towers. For best results, operate away from these items. -
My units are not holding a charge.
– The batteries might not be charged properly, or the charger, splitter, and the charging port may not be functioning properly. You can send in your charging units to have us inspect them.
– The charging pin may be damaged. Inside the charging port, there is a metal pin that should be standing straight up and stiff. If the pin is wobbling, broken, or missing, you will need to send the unit to the Repair Department. The charging port must be clean prior to charging; clean the dirt out with a cotton swab and some rubbing alcohol.
– If the dog is in saltwater, be sure to rinse the receiver and charging port with clean water. If the above does not resolve your issues, contact Dogtra customer service at info@dogtra.com or 888-811-9111.
DOGTRA PRODUCT WARRANTY
LIMITED WARRANTY
For Dogtra Products Purchased from Dogtra Authorized Dealers
One-Year Warranty
Except as otherwise provided below, Dogtra warrants to the original retail
purchaser (“You”) that its Dogtra products shall be free of defects in
materials and workmanship for a period of one (1) year from the date of
purchase (“Warranty”). The Warranty covers the cost of repair (parts and
labor) or replacement (if repair is not feasible) of a defective Dogtra
product during a said one-year period. For such repaired or replaced products,
the remaining portion of the original warranty period, or ninety (90) days,
whichever is longer, shall apply. Dogtra, at its sole discretion, shall
determine whether to repair or replace a product covered by the Warranty.
Warranty Conditions
The Warranty is not transferrable and applies to your Dogtra product only if:
(1) You are the original retail purchaser of the product,
(2) You bought the product from a Dogtra authorized dealer, and
(3) You present a receipt or other proof of purchase showing valid purchase
date, the name and address of the authorized dealer, and the purchased product
identified by model and/or serial number.
Warranty Exclusions
The warranty does not cover damage, loss, or deterioration to your Dogtra
product caused: by misuse, neglect, abuse, or another improper handling of the
product; by failure to follow use or care instructions; by use of the product
for other than its intended purpose; by accident or natural forces such as
fire or flooding; or by normal wear and tear such as scratches to the product
surface.
The Warranty also does not cover Dogtra products that: are purchased from non- authorized dealers; are purchased outside of the United States or Canada; have been damaged during shipment (even if Dogtra paid or arranged for shipping); have been modified or tampered with in any manner; are opened or repaired by anyone other than Dogtra or have serial numbers that have been altered or defaced.
Sole Warranty
This Warranty is the only warranty offered by Dogtra for its Dogtra products.
Other than said Warranty, Dogtra makes no other representations or warranties
whatsoever regarding its products, whether oral or in any product manual, on
any packaging, on any website, or in any other written material. No dealer of
Dogtra products, nor any employee or agent of Dogtra, is authorized to make
any additions, changes, or extensions to the Warranty. Dogtra, at its sole
discretion and at any time, reserves the right to modify the Warranty.
DISCLAIMER OF OTHER WARRANTIES
THE FOREGOING WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED. DOGTRA DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Limitation of Remedies
Dogtra’s liability is limited to the cost of repair or replacement of the
Dogtra product under Warranty. Any claim or action to enforce the Warranty
must be commenced within thirty (30) days of the Warranty’s expiration for
your product. Dogtra will not be liable for any indirect, incidental, special,
consequential, or similar damages based on breach of warranty, breach of
contract, negligence, strict tort, or any other legal theory relating to
Dogtra and its products. Damages that Dogtra will not be responsible for
include, but are not limited to: loss of income or profits; loss of revenue or
savings; loss of use of the product or associated products; cost of any
substitute products or services; inconvenience, downtime, or any other time;
loss of goodwill; claims of third parties including customers; and damage to
property.
Legal Rights May Vary By State or Jurisdiction
The Warranty gives You specific legal rights, and You may also have other
rights which vary by state or jurisdiction. Some states or jurisdictions do
not allow certain limitations of implied warranties or of incidental or
consequential damages or other remedies, so certain of the foregoing
limitations may not apply to You. If any portion of the Warranty is held by a
court to be invalid or unenforceable, the remaining portions of the Warranty
shall remain in full force and effect and shall in no way be affected or
invalidated, and the invalid or unenforceable portion shall be modified so as
to most nearly achieve the intent of the Warranty.
Product Registration
Dogtra recommends that customers register their products as soon as possible
after purchase. Product registration will facilitate any future warranty
service. You may also receive useful information and updates about your
existing and future Dogtra products. To register your product, visit
www.dogtra.com/product-registration. If your product is not registered with Dogtra, You will be
required to provide a receipt or other proof of purchase (as provided above)
to qualify for warranty service.
How to Obtain Warranty Service
Should your Dogtra product require warranty service, please contact Customer
Service by phone or email for a warranty evaluation (see below for contact
information). Upon approval of your warranty work, Dogtra will repair or
replace (at Dogtra’s election) your product without charge for labor or parts.
You are responsible for shipping, including the cost, of your product to
Dogtra for warranty service. Dogtra will handle shipping, including the cost,
of the repaired or replaced product back to customers in the USA. Dogtra will
not be responsible for shipping, including cost and/or applicable taxes or
fees, for products sent to Canada. Such costs, taxes, or fees will be borne by
the customer.
To register your product, visit www.dogtra.com/product- registration.
Dogtra Customer Service
12322 Monarch Street, Garden Grove, CA 92841
888-811-9111
repair@dogtra.com
Mon Fri, 8:00 AM to 4:30 PM (PST)
© 2021 Dogtra. All rights reserved.
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