HelloBaby Monitor Manual: Safety Instructions & Tips for HB65 Model

: June 7, 2024
: HelloBaby

The HelloBaby Wireless Digital Video Baby Monitor is an essential device for parents who want to keep a close eye on their little ones. The HB65 model is designed to provide a clear view of your baby while they sleep or play in another room. The monitor comes with a parent unit, camera unit, power adapters, user manual, and wall-mounting kit. Before using the product, it is recommended to fully charge the battery in the parent unit. The safety instructions must be read and followed carefully to ensure the safe use of the product. The monitor should be kept away from children, and the cord should be kept out of their reach. The product should not be exposed to water or moisture, and it should not be used near heat sources or in enclosed areas. The warranty terms offer one-year coverage against defects in workmanship and materials. The installation guidelines should be followed to establish a radio link between the parent unit and camera unit. The menu operation allows for pairing, deleting, and adjusting settings such as volume, temperature, lullaby, alarm, and display brightness. Overall, the HelloBaby Wireless Digital Video Baby Monitor provides peace of mind for parents who want to keep a watchful eye on their little ones.

HelloBaby Wireless Digital Video Baby Monitor

Model: HB65

www.hellobaby.net.cn
service@hellobaby.net.cn

Thank you for purchasing the HelloBaby baby monitor. HelloBaby is the best device for monitoring your baby at all times. you can see and hear your baby sleeping in another room or you can monitor your older children in their playroom. If you have any questions or concerns, please feel free to email us at service@hellobaby.net.cn
Please retain your original purchase receipt for record purposes. For the warranty service of your HelloBaby product, you will need to provide a copy of your original purchase receipt to confirm the warranty status. Registration is not required for warranty coverage. Before you use the product, we recommend you fully charge the battery in the parent unit, so that it continues to work even when you disconnect it from the power supply and take it to another location. Please read the safety instructions.

Please make sure you have the following in your package

Parent unit x 1
Camera unit x 1
Power Adapter x 2
User manual x 1
Wall-mounting kit x 1

SAFETY INSTRUCTIONS

CAUTION: Keep the device away from children.
Strangulation Hazard: Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3ft (1m) away). Never use extension cords with AC Adapters. Only use the AC Adapters provided. Choking Hazard: This product contains small parts, so exercise care when unpacking and assembling the product.
Read and keep to instructions: All the safety and operating instructions should be read before the video baby monitor is operated. This product cannot replace responsible adult supervision.
Water and moisture: This product is designed for indoor use only. The unit should not be exposed to rain, moisture, dripping, or splashing. No objects filled with liquid should be placed on top of, or beside the product, such as a glass or vase. This item should not be used near water.
DO NOT: Use the appliance if the cord or plug is damaged. If your baby monitor is not operating properly or has suffered any damage, contact the “HelloBaby” service center to request inspection and repair of the appliance in order to avoid any possible risk.
DO NOT: Attempt to repair or adjust any of the electrical or mechanical functions of the unit, if you do, the guarantee will be made void.
Ventilation: This baby monitor should not be used on a bed, sofa, rug, or similar surface that may block the ventilation openings, or be placed in an enclosed area such as a bookcase or drawer that may impede airflow.
Keep away from sources of heat: This unit should not be exposed to direct heat sources such as a candle, radiator, heat register, stove or other appliance that emits heat. The unit should not be left in direct sunlight.
Power source: This unit should only be used with the AC power adapters included in this package (rated 6V 600mA/ rated 5V 1000mA).
Damage requiring service: This unit should be serviced by qualified personnel only when:

Objects have fallen or liquid has been spilled into the product;
The units have been exposed to rain;
The units do not appear to operate normally or exhibits a distinct change in performance;
The units have been dropped or the enclosure damaged;

WARRANTY TERMS

We offer a one-year warranty from the original purchase date against defects in workmanship and materials. If you have warranty or support issues, please contact our after-sales service via email.

INSTALLATION GUIDELINES

To use your parent unit and camera unit together, you must be able to establish a radio link between them, and the range will be affected by environmental conditions.
Any large metal object, like a refrigerator, a mirror, a filing cabinet, metallic doors, or reinforced concrete between the baby and parent unit may block the radio signal.
The signal strength may also be reduced by other solid structures, like walls, or by radio or electrical equipment, such as TV, computers, cordless or mobile phones, fluorescent lights, or dimmer switches.
Use of other 2.4GHz products, such as wireless networks (Wi-Fi routers), Bluetooth systems, or microwave ovens, may cause interference with this product, so keep the baby monitor away at least 5ft (1.5m) from these types of products, or turn them off if they appear to be causing interference.

PLACEMENT OF THE CAMERA UNIT
The camera can be placed at wall mount and desktop modes. Place the baby monitor away from heat sources such as radiators, chimneys, cookers, and direct sunlight; place the baby unit away from TV sets, microwave ovens, and ensure optimal reception.

Getting Started

TURN ON THE CAMERA UNIT:

*Only use the A/C adapter included in this package (5V, 1A);

Insert the plug of the Camera Unit power adaptor into the DC socket in the back of the
Camera unit.
Insert the other end of the power adaptor into a suitable electrical outlet.
Once the adapter is connected, the power LED will light up.

TURN ON THE PARENT UNIT:

Only use the A/C adapter included in this package (6V, 600mA);
The parent unit is supplied with a built-in rechargeable Li-ion battery (3.7V 950mAh).
Charge the battery in the Parent Unit at least 12 hours before using it for the first time or when the Parent Unit indicates that the battery is low.
1. Insert the round plug of the Parent Unit’s power adaptor (Output 6V 600mA) into the DC socket of the Parent Unit.
2. Insert the other end of the power adaptor into a suitable electrical outlet.
3. Press and hold the power key on the top of the parent unit. The battery status indicator will light up indicates that the Parent Unit is connected to the electrical outlet.

INFRARED NIGHT VISION (AUTOMATIC)

The infrared night vision function allows the camera to pick up images in dark or low light conditions. In this mode, only black and white images will be displayed on the monitor, the optimum image is 6ft (2m) distance between baby unit and object. When the camera is in night vision mode, the icon will be displayed on the top of the screen.

PRODUCT OVERVIEW

ICONS OVERVIEW

PARENT UNIT OVERVIEW:

BABY UNIT OVERVIEW:

Key OPERATION

POWER SAVE/SCREEN OFF
Short press the power key to turn on / off the screen.
UP ▲ KEY
Press once to tilt the camera up by one step. Press and hold to tilt continuously.
DOWN ▼ KEY
Press once to tilt the camera down by one step. Press and hold to tilt continuously.
LEFT ◀ KEY
Press once to pan the camera left by one step. Press and hold to pan continuously.
RIGHT ▶ KEY
Press once to pan the camera right by one step. Press and hold to pan continuously.
CAMERA VIEW/SCAN
Press the scan key to view/scan the camera; during scan mode, the scan icon will be displayed on the top of the screen. and each camera is video will stay on the LCD around 10 seconds then change to next camera;
DIGITAL ZOOM
Press and hold the key around 2 seconds to operate zoom in/ out;
Two Way Talk
Press and hold key to enter two-way talk mode. A microphone icon will be displayed on the top of the LCD screen. Release the key to stop.
Note: When you are in the two-way talk mode, the parent unit speaker is muted.

PAIRING THE CAMERA AND PARENT UNITS

The baby unit is pre-registered to your parent unit. You do not need to register it again unless the baby unit loses its link with the parent unit. To re-register your baby unit, or register a new baby unit, follow the procedure below:

Note: The camera icon with “” means it is well registered. You should select and pair with the camera icon without the “” sign.

ADD CAMERA

Press the MENU key then the menu will pop up;
Press the ◀ key or ▶ key until the camera icon is highlighted, then press ▲ the key or ▼ key to select your desired camera;
Press OK key to enter into sub-menu;
Press ▲ the key or ▼ key to select ADD CAM then press an OK key;
While the appears on the LCD screen, unplug the camera power plug first, then press and hold the PAIR button at the camera unit and re-plug the power plug at the same time until the camera’s power indicator flashes.
Once paired, “ appears” on the LCD screen.
If fails, repeat the above steps.

DELETE CAMERA
1. Press the MENU key and the menu will pop up;
2. Press the ◀ key or ▶ key until the camera icon is highlighted, then press ▲ key or ▼ key to select your desired camera;
3. Press an OK key, to enter into sub-menu;
4. Press ▲ the key or ▼ key to select DEL CAM then press an OK key;
5. Press ▼ the key to select key to delete the camera;
6. Press the OK key to confirm the option.

VOLUME

Press the button and the menu bar will pop up.
Press the ◀ button or▶ button until is highlighted.
Press the ▲ button or ▼ button to select the desired volume level from level 1 ~ 5.
(The default volume level setting is level 2 and level 0 is OFF.)

TEMPERATURE UNIT SETTING

1. Press the MENU/OK key and the menu will pop up;
2. Press the ◀ key or ▶ key until the temperature icon is highlighted;
3. Press ▲ the key or ▼ key to select between ℉ or ℃ ;
4. Press OK key to confirm;
5. Press the key to Exit.
Note: The detection range is 0~50 ℃.

TEMPERATURE ALARM SETTING

Press▲ / ▼key to select then for alert setting.
Press ▲ / ▼ to select then followed by for confirming alarm on or then followed by for switching off alarm function.

SET TEMPERATURE HI/LO ALERT LIMITS

When is highlighted at the Alarm setting then press to enter Hi/Lo limits settings?
Press ▲ / ▼keys to adjust the Hi limit then press to confirm.
Then the cursor will jump to the Lo limit setting.
Press▲ /▼keys to adjust the Lo limit then press to confirm.
To skip the setting edit, press the key to exit to the last menu level.

Note: The High-temperature alarm range is 20-40 ℃ , and the Low- temperature alarm
range is 0-19 ℃. The high-temperature alarm default setting is 36 ℃ , and the low-temperature alarm default setting is 8 ℃. When the temperature goes above or below the settings, the temperature icon turns red. It will flash to alert users by audio beeps. Press any key on the parent unit to stop beeping and flashing.

LULLABY SETTING

You can soothe the baby to sleep by playing a gentle lullaby from the Camera unit.

Press the MENU key and the menu will pop up;
Press the ◀ key or ▶key until the lullaby icon is highlighted;
Press ▲ the key or ▼ key to select one of the 8 available lullabies, you can pick single
playback, loop (all 8 lullabies) playback or stop ;
Press the OK key to confirm.
Note: The lullaby default setting is OFF.

ALARM SETTING

You can use the Parent Unit to set an alarm as a reminder for you to take care of your baby.
If an alarm time is selected, the Parent Unit will beep at the end of the selected hour period from 30min to 6hrs with a 30min step interval. The alarm will sound for about 1 minute when the time is reached or stopped by pressing any button.

Press the MENU key and the menu will pop up.
Press the◀ / ▶ keys to select is highlighted.
Press the▲ / ▼ keys to select the expected timers.
Press the OK key to confirm.

Note: The alarm default setting is OFF. When the alarm is ringing, press any key on the parent unit to stop.

DISPLAY BRIGHTNESS

1. Press the button and the menu bar will pop up.
2. Press the ◀ or ▶ keys until is highlighted.
3. Press the ▲ or ▼ keys to select the desired brightness level from level 1 ~ 5.
(The default brightness level setting is level 3.)

VIDEO OFF TIMER SETTING

Press the button and the menu bar will pop up.
Press the ◀ or ▶ keys until is highlighted.
Press the ▲ or ▼ keys to select for the parent unit video to turn off after 5min, 15min, or 30min if no buttons have been pressed.
The audio will remain on, and you can press any button to turn the video screen back on.

Note: If there are multiple cameras in scan mode, the audio will switch about every 10 seconds.

TECHNICAL DATA

Frequency	2402MHz~2478MHz
Power Adaptor	Parent Unit: Input: 100-240VAC 50/60Hz

Output: 6VDC 600mA
Camera Unit: Input: 100-240VAC 50/60Hz
Output: 5V 1A)
Operating Range| Up to 1000ft (300m) outdoor line of sight
Up to 165ft (50m) indoor
Display| 3.2” Diagonal TFT LCD
Battery (Parent Unit)| Li-ion 3.7V 950mAh (3.515Wh)
Battery Life| Up to 8 hours
Operation environment| Temperature : +32F- +104F( 0℃ -40℃ )
RelativeHumidity:15%-85%

Product Name

|

HelloBaby Wireless Digital Video Baby Monitor

---|---

Model

|

HB65

Manufacturer

|

HelloBaby

Website

|

www.hellobaby.net.cn

Email

|

service@hellobaby.net.cn

Package Contents

|

Parent unit x 1, Camera unit x 1, Power Adapter x 2, User manual x 1, Wall- mounting kit x 1

Battery

|

Rechargeable Li-ion battery (3.7V 950mAh)

Power Adapters

|

Rated 6V 600mA/ rated 5V 1000mA

Range

|

Dependent on environmental conditions

Warranty

|

One-year coverage against defects in workmanship and materials

Features

|

Video and audio monitoring, infrared night vision, digital zoom, two-way talk, temperature display, lullaby, alarm, display brightness adjustment

Safety Instructions

|

Keep away from children, keep cord out of reach, do not expose to water or moisture, do not use near heat sources or in enclosed areas

TROUBLE SHOOTING

No reception on the
monitor| * The power adapters may not be properly connected;

Confirm that the camera and monitor are ON;
Camera may be far away from the monitor;
Camera and monitor may not be properly paired; follow PAIRING instructions;
---|---
Interference or poor reception| * Move the monitor close to the camera;
The camera or monitor may be placed too close to many metal objects;
Other electronic devices may be interfering with the signal;
The battery power may be too low;
Audio feedback (high pitched noise)| * The camera and monitor may be too close together;
The volume on the monitor may be set too high;
Frozen Picture on Screen| * Repower the baby unit (plug out the adapter, then plug it into the socket again);
Press the RESET key at the back of the parent unit ( behind the support stand )

MAINTENANCE

Clean your baby monitor with a slightly damp or anti-static cloth.
Never use cleaning agents or solvents.

DISPOSAL GUIDE FOR BATTERY AND PRODUCT

At the end of the product’s life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the Product, User’s Guide and/or box indicates this. Some of the product materials can be reused if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the collection points in your area. Dispose of the battery pack in an environmentally-friendly manner according to your local regulations.

Warning:

Improper or incorrect use of batteries may cause corrosion or battery leakage, which could cause personal injury or damage to property. Use only the types of batteries that are indicated in this manual.

Risk Group 1

WARNING IR emitted from this product. Do not stare at the operating lamp
Product tested against En62471

FCC and IC regulations
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution:
Changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.
FCC Statement:
“This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.”

EU Declaration of Conformity (DoC)
Hereby, HelloBaby Technology (HK) Limited declares that the radio equipment type (Digital Video Baby Monitor HB65) is in compliance with RED Directive 2014/53/EU. The full text of the EU declaration of conformity is available on the website: www.hellobaby.net.cn

www.hellobaby.net.cn

Ver: 1.3
Part No: 20040203C
Made in China

FAQ’S

Why can’t I hear sound when I connect the camera to my phone?

Please make sure you have downloaded the HelloBaby app on your phone. If you have not, please download it from the Apple Store or Google Play and then follow the installation instructions.

Why can’t I see anything on my phone after connecting the camera to my phone?

Please make sure you have downloaded the HelloBaby app on your phone. If you have not, please download it from the Apple Store or Google Play and then follow the installation instructions.

Why can’t I connect to my camera?

Please check if your camera is connected to your Wi-Fi network. If not, please go to your Wi-Fi settings and connect your camera to your home Wi-Fi network.

Why can’t I connect to my baby monitor?

Please check if there is any problem with the internet connection of your mobile device. If there is no problem with internet connection, please check if there is any problem with the internet connection of your baby monitor. If there is no problem with internet connection, please check if there is any problem with the power supply of both devices (camera and mobile device). If everything works well, please restart both devices and try again. If it still doesn’t work well, please contact us at service@hellobaby.net.cn. We will help you solve this problem as soon as possible.

How do I turn off my baby monitor?

You can turn off your baby monitor by pressing down the power button for 3 seconds until it turns off completely. You can also turn off all functions in one click by pressing down the power button for 3 seconds until all lights turn off completely (except for red light). In addition, you can also turn off all functions by pressing down the power button for 3 seconds until all lights flash twice (except for red light). In addition, you can also turn off all functions by pressing down the power button for 3 seconds until all lights flash twice (except for red light). In addition, you can also turn off all functions by pressing down the power button for 3 seconds until all lights flash twice (except for red light). In addition, you can also turn off all functions by pressing down the power button for 3 seconds until all lights flash twice (except for red light). In addition, you can also turn off all functions by pressing down the power button for 3 seconds until all lights flash twice (except for red light). In addition, you can also turn off all functions by pressing down the power button for 3 seconds until all lights flash twice (except for red light). In addition

How do I connect my HelloBaby monitor to my camera?

You should select and pair with the camera icon without the “*” sign. appears on the LCD screen, unplug the camera power plug first, then press and hold the PAIR button at the camera unit and re-plug the power plug at the same time until the camera’s power indicator flashes. appears” on the LCD screen

How do I reset my HelloBaby monitor?

Make sure the baby unit camera and the display parent unit are powered on.
Press the reset button on the back of the display parent unit with a paperclip for 5 seconds.
Wait for the display parent unit to restart.
Pair your baby unit cameras with the display parent unit.

Can Hello Baby monitors be hacked?

It is possible to hack baby monitors, but it is unlikely that they would hack a HelloBaby baby monitor. The HelloBaby baby monitor does not rely on a WiFi connection which means it cannot be compromised by any of the usual tricks that a hacker might use to gain access to networked devices.

Is a Wi-Fi baby monitor safe?

Internet-connected baby monitors are indeed potentially vulnerable to hackers anywhere on earth, and you wouldn’t want to invite them in your child’s bedroom. There are two different ways that WiFi baby monitor can be used: on your private network or on the Internet.

Can you connect baby monitor to iPhone?

For example, apps like Nancy Baby Monitor and Baby Monitor 3G are compatible with the latest models of both Apple and Android, which will simplify the process if your partner uses a different brand, or you have other old devices.

How do I use an Airpods as a baby monitor?

Simply place your iPhone or iPad near the baby’s crib and point the bottom end in the baby’s direction. Now, wear a single AirPod and you’ll be able to listen in on your precious little one from any room in the house

Do baby monitors wake you up?

There are several reasons to keep your monitor on all night, including alleviating nighttime anxiety, waking you from a heavy sleep, and even additional home security. However, leaving the monitor on all night may disrupt not just your sleep but your baby’s sleep too.

What is the purpose of the HelloBaby Monitor?

The HelloBaby Monitor is designed to allow parents to see and hear their baby sleeping or playing in their room at any time.

What should I do if my baby monitor is not operating properly or has suffered any damage?

If your baby monitor is not operating properly or has suffered any damage, contact “HelloBaby” service center to request inspection and repair of the appliance in order to avoid any possible risk.

Can I use an extension cord with the AC adapter?

No, only use the AC adapters provided. Never use extension cords with AC Adapters.

Can I place the baby monitor outside?

No, this product is designed for indoor use only. The unit should not be exposed to rain, moisture, dripping or splashing. No objects filled with liquid should be placed on top of, or beside the product, such as a glass or vase. This item should not be used near water.

What is the warranty period for the HelloBaby Monitor?

The HelloBaby Monitor comes with a one-year warranty from the original purchase date against defects in workmanship and materials.

Can I clean the baby monitor with cleaning agents or solvents?

No, clean your baby monitor with a slightly damp or anti-static cloth. Never use cleaning agents or solvents.

What should I do if I need warranty service?

If you have warranty or support issues, please contact our after-sales service via email.

Can I place the camera unit on a bed or sofa?

No, this baby monitor should not be used on a bed, sofa, rug or similar surface that may block the ventilation openings, or be placed in an enclosed area such as a bookcase or drawer that may impede air flow.

Can I use the baby monitor near a microwave oven or Wi-Fi router?

Use of other 2.4GHz product, such as wireless networks (Wi-Fi routers), Bluetooth systems, or microwave ovens, may cause interference with this product, so keep the baby monitor away at least 5ft (1.5m) from such products, or turn them off if they cause interferences.

How do I turn on the parent unit?

Insert the DC plug of the power adapter into the DC jack in the side of the parent Unit. Insert the other end of the power adapter into a suitable electrical outlet. Press and hold the power key 3 seconds on the top of the parent unit. Once parent unit is on, the power LED will light up and the image will display on the LCD.

How do I use the infrared night vision function?

The infrared night vision function allows the camera to pick up images in dark or low light conditions. In this mode, only black and white images will be displayed on the monitor, the optimum image lie in where baby unit is 6ft (2m) away from object. The camera is in night vision mode, the icon will be displayed on the top of screen.