HelloBaby HB6560 2.4GHz Digital Wireless Video Baby Monitor User Manual

June 1, 2024
HelloBaby

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HelloBaby HB6560 2.4GHz Digital Wireless Video Baby Monitor

HelloBaby-HB6560-2-4GHz-Digital-Wireless-Video-Baby-Monitor-
PRODUCT

Product Information

Specifications

  • Model: HB6560
  • Product Type: 2.4GHz Digital Wireless Video Baby Monitor
  • Manufacturer: Hello Baby
  • Warranty: One-year warranty against defects

Product Usage Instructions

Safety Instructions

  • Caution: Keep the device away from children to avoid strangulation hazards. Do not use extension cords with AC Adapters.
  • Only use the provided AC Adapters. Contact the service center for inspection and repair if the monitor is damaged or not operating properly.

Warranty Terms

  • We offer a one-year warranty from the original purchase date against defects in workmanship and materials.
  • Contact our after-sales service via email for warranty or support issues.

Installation Guidelines

  • Establish a radio link between the parent unit and the camera unit for operation.
  • Avoid large metal objects and solid structures that may block the radio signal.
  • Keep the monitor away from other 2.4GHz products to prevent interference.

Placement of the Baby Monitor

  • The camera can be placed on a desktop or mounted on the wall.
  • Avoid placing it on soft quilts, near heat sources, or close to electronic devices that may cause interference.

Getting Started

TURN ON THE BABY UNIT: Follow the user manual instructions to turn on the baby unit.

Frequently Asked Questions (FAQ)

Q: How do I register for warranty coverage?

A: Registration is not required for warranty coverage. Retain your original dated sales receipt for warranty service.

Q: What should I do if the units do not operate normally?

A: If the units do not operate normally, contact service@hellobaby.net.cn for inspection and repair to avoid any possible risks.

Thank you for purchasing the HB6560 Baby Monitor. With our baby monitor, you can see and hear your baby sleeping or playing in their room anytime.
Please retain your original dated sales receipt for your records. For warranty service of your product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage.

PLEASE MAKE SURE THE FOLLOWING INCLUDED IN YOUR PACKAGE

  • Parent unit x 1
  • User manual x 1
  • Camera unit x 1
  • Wall-mounting kit x 1
  • Power adapter x 2

SAFETY INSTRUCTIONS

  • Caution: Keep the device away from children.
  • Strangulation hazard: Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3ft (0.9m) away). Never use extension cords with AC Adapters. Only the AC Adapters are provided.
  • Choking hazard: This product contains small parts, please be careful when unpacking and assembling the product.
  • Read and keep to instructions: All the safety and operating instructions should be read before the video baby monitor is operated. This product cannot replace responsible adult supervision.
  • Water and moisture: The unit should not be exposed to rain, moisture, dripping, or splashing. No objects filled with liquid should be placed on top of, or beside the product, such as a glass or vase. This item should not be used near water.
  • Do not: Use the appliance if the cord or plug is damaged. If your baby monitor is not operating properly or has suffered any damage, contact the service@hellobaby.net.cn service center to request inspection and repair of the appliance to avoid any
  • possible risk. Do not: Attempt to repair or adjust any of the electrical or mechanical functions of the unit. Otherwise, the guarantee will be made void.
  • Ventilation: This baby monitor should not be used on a bed, sofa, rug, or similar surface that may block the ventilation openings, or be placed in an enclosed area such as a bookcase or drawer that may impede airflow.
  • Keep away from sources of heat: This unit should not be exposed to direct heat sources such as a candle, radiator, heat register, stove, or other appliance that emits heat. The unit should not be left in direct sunlight.
  • Power source: This unit should only be used with the AC power adapters included in this package (rated 5V DC 1A).

Damage requiring service: This unit should be serviced by qualified personnel only when:

  1. Objects have fallen or liquid has been spilled into the product.
  2. The units have been exposed to rain.
  3. The units do not appear to operate normally or exhibit a distinct change in performance.
  4. The units have been dropped or the enclosure damaged.

WARRANTY TERMS

We offer a one-year warranty from the original purchase date against defects in workmanship and materials. If you have warranty or support issues, please contact our after-sales service via email.

INSTALLATION GUIDELINES

  • To use your parent unit and camera unit together, you have to establish a radio link between them, and the range will be affected by environmental conditions.
  • Any large metal object, like a refrigerator, a mirror, a filling cabinet, metallic doors, or reinforced concrete between the baby and parent unit may block the radio signal.
  • The signal strength may also be reduced by other solid structures, like walls, or by radio or electrical equipment, such as TVs, computers, cordless or mobile phones, fluorescent lights, or dimmer switches.
  • Use of other 2.4GHz products, such as wireless networks (Wi-Fi routers), Bluetooth systems, or microwave ovens, may cause interference with this product, so keep the baby monitor away at least 5ft (1.5m) from such products, or turn them off if they cause interferences.

PLACEMENT OF THE BABY MONITOR

  • The camera can be placed on the desktop or mounted on the wall. Don’t place the baby monitor on soft quilts or blankets or in the corners of cupboards, shelves, etc;
  • Keep the baby monitor away from heat sources such as radiators, chimneys, cookers, and direct sunlight; Keep the baby unit away from TV sets, microwave ovens, and radios. If interference occurs, move the camera to elsewhere.
  • Place the camera within 6 feet (2 meters) of the area being monitored for optimum performance.

GETTING STARTED

TURN ON THE BABY UNIT:

  1. Insert the DC plug of the power adapter into the DC jack in the rear of the Baby Unit.
  2. Insert the other end of the power adapter into a suitable electrical outlet.

Note: To prevent any disturbance to children, we have implemented an advanced invisible night vision light.

TURN ON THE PARENT UNIT:

  1. Insert the DC plug of the power adapter into the DC jack on the side of the Parent Unit.
  2. Insert the other end of the power adapter into a suitable electrical outlet.
  3. Press and hold the power key for 3 seconds on the side of the parent unit.
  4. Once the parent unit is on, the power LED will light up and the image will display on the LCD.
    • Note: When the product is in use, the antenna needs to be pulled up, so that the signal is the best.

PAIRING THE CAMERA AND PARENT UNITS

  1. The baby unit is pre-registered to your parent unit, just watch your baby from the screen, enjoy it! If the two devices don’t pair, follow the procedure below:
  2. Make sure the parent unit has power and the baby unit is plugged in. (Please check in a dim environment to ensure that the camera is powered.)
  3. Enter “Camera” on the screen of the parent unit, and choose to add a camera.
  4. When the hourglass icon is displayed on the LCD screen, press the PAIR button on the back of the baby unit.

Note: The camera icon with ” “means it is well registered. If doesn’t work, contact service@hellobaby.net.cn.

INFRARED NIGHT VISION (AUTOMATIC)

  • The infrared night vision function allows the camera to pick up images in dark or low-light conditions. In this mode, only black and white images will be displayed on the monitor, the optimum image lies where the baby unit is 6ft (2m) away from the object.
  • The camera is in night vision mode, the icon will be displayed on the top of the screen.

PRODUCT OVERVIEW

BABY UNIT OVERVIEW:HelloBaby-HB6560-2-4GHz-Digital-Wireless-Video-Baby-
Monitor-FIG-3

PARENT UNIT OVERVIEWHelloBaby-HB6560-2-4GHz-Digital-Wireless-Video-Baby-
Monitor-FIG-4

ICONS OVERVIEW:HelloBaby-HB6560-2-4GHz-Digital-Wireless-Video-Baby-
Monitor-FIG-5

KEY OPERATION

TURN ON/OFF

  • Press and hold the power key for 3 seconds to turn on / off the parent’s unit.

UP ▲ KEY

  • Press once to tilt the camera up by one step. Press and hold to tilt continuously.

DOWN ▼ KEY

  • Press once to tilt the camera down by one step. Press and hold to tilt continuously.

LEFT ◀ KEY

  • Press once to pan the camera left by one step. Press and hold to pan continuously.

RIGHT ▶ KEY

  • Press once to pan the camera right by one step. Press and hold to pan continuously.

CAMERA VIEW/SCAN Split-Screen Function

  • The baby monitor is equipped with 2 cameras and SPLIT-SCREEN function, which allows the user to see both cameras side by side on the same screen.

Press the key to view/scan the camera:

  • Press 1 time: View camera 1, and icon – displays on the top of the screen.
  • Press 2 times: View camera 2, and icon –  displays on the top of the screen.
  • Press 3 times: Loop scan camera 1 and camera 2, and icon – & – displays on the top of the screen. Each camera’s video will display on the screen for around 10 seconds.
  • Press 4 times: Enter into SPLIT-SCREEN mode, and both the icon – and – display on the top of the screen. You can see both cameras side by side on the same screen.
  • Note: In the split-screen interface, the cursor defaults to Camera 1. The video sound that the display screen plays comes from Camera 1. If you want to listen to the sound from Camera 2, please move the cursor to Camera 2.
  • The video sound that the display screen plays will then come from Camera 2. (It cannot monitor the sound from two cameras simultaneously).

VOLUME/DISPLAY BRIGHTNESS

  • Press the scan key to volume/display brightness.
  • Press the ◀ / ▶ key to select the desired volume level from level 1~5.
  • Press ▲ / ▼ keys to select the desired brightness level from level 1~5.
  • (The default brightness level setting is level 3.)

DIGITAL ZOOM

  • Under full-screen mode, press and hold the key for around 2 seconds to operate zoom in/out.

TWO WAY TALK

  • Under full-screen mode, Press and hold the key to enter two-way talk mode. A microphone icon will be displayed in the corner of the LCD screen. Release the key to stop.
  • Note: When you are in the two-way talk mode, the parent unit speaker is muted.

PAIRING THE CAMERA AND PARENT UNITS

  • The baby unit is pre-registered to your parent unit. You do not need to register it again unless the baby unit loses its link with the parent unit. To re-register your baby unit, or register a new baby unit, follow the procedure below:

Note: The camera icon with “ means it is well registered. You should select and pair it with the camera icon without a sign.

ADD CAMERA

  • 1. Press the MENU key then the menu will pop up.
  • 2. Press the ◀ / ▶ / ▲ / ▼ key until the camera icon  is selected.
  • 3. Press the OK key to enter into sub-menu, then press ▲ / ▼ key to select your desired camera.
  • 4. Press the key to enter into sub-menu; Press ▲ / ▼ key to select then press the key.
  • 5. When the icon … displayed on the LCD screen, press the PAIR button on the back of the camera.
  • 6. Once paired, the Successful pairing icon shows on the LCD screen.
  • 7. If fails, repeat the above steps.

DELETE CAMERA

  • 1. Press the MENU key and the menu will pop up.
  • 2. Press the ◀ / ▶ / ▲ / ▼ key until the camera icon is selected.
  • 3. Press the OK key to enter into sub-menu, then press ▲ / ▼ key to select the camera you want to delete.
  • 4. Press the key to enter into the sub-menu; Press ▲ / ▼ key to select – then press the key.
  • 5. Press the key to select the icon to delete the camera.
  • 6. Press the OK key to confirm the option.

TEMPERATURE UNIT SETTING

  • 1. Press the MENU key then the menu will pop up.
  • 2. Press the ◀ / ▶ / ▲ / ▼ until the temperature icon is selected.
  • 3. Press the key to enter into sub-menu.
  • 4. Press the ◀ / ▶ key to select the ℉ or ℃ for setting temperature unit.
  • 5. Press the key to confirm.

Note: The detected temperature range is 0~50 ℃.

TEMPERATURE ALARM SETTING

  1. Press the ◀ / ▶ / ▲ / ▼ key to select turning on the alarm function; Press a key to confirm.
  2. Press the ◀ / ▶ / ▲ / ▼ key to select turning off the alarm function; Press the key to confirm.

SET TEMPERATURE HI/LO ALERT LIMITS

  1. Press ◀ / ▶ to select or for Hi/Lo limits settings.
  2. Press ▲ / ▼ keys to adjust the Hi limit when (red) is selected.
  3. Press ▲ / ▼ keys to adjust the Lo limit when (green) is selected.
  • Note: The high-temperature alarm default setting is 36 ℃, and the low-temperature alarm default setting is 8 ℃.
  • When the temperature goes above or below the settings, the temperature icon will display on the screen.
  • It will alert the user by beeps. Press any key on the parent unit to stop beeping and flashing.

LULLABY SETTING

You can soothe the baby to sleep by playing a gentle lullaby from the Camera unit.

  1. Press the MENU key and the menu will pop up.
  2. Press the ◀ / ▶ / ▲ / ▼ keys until the lullaby icon  is selected.
  3. Press the key to enter into sub-menu.
  4. Press the◀ / ▶ / ▲ / ▼key to select one of the 8 available lullabies, and you can pick a single playback, loop (all 8 lullabies) playback , or stop .
  5. Press the key to confirm.

Note: The lullaby default setting is OFF.

ALARM SETTING

  1. Press the MENU key and the menu will pop up.
  2. Press the ◀ / ▶ / ▲ / ▼ key until the alarm icon is selected.
  3. Press the key to enter into sub-menu, Press the ◀ / ▶ / ▲ / ▼ key to select the alarm time you need.
  4. Press the key to confirm.
  5. Press the key to exit.
  6. Note : The minimum unit is 0.5 hours. The maximum setting is 5 hours (7 levels).
  7. Note : Once the alarm is turned on, an alarm icon will display on the screen.
  8. Note : The alarm default setting is OFF.
  9. Note : When the alarm is ringing, press any key on the parent unit to turn the alarm off.
  10. Note : If you don’t turn off the alarm, the alarm will ring for 1 minute. After three minutes the alarm will ring again for 1 minute. The alarm will ring three times in total, after this the alarm goes off.

ENERGY SAVING

  • This mode allows you to control the sound activation of your baby unit. If there is no sound around the baby unit within 30 seconds, it will stop audio transmission and turn off the screen of the parent unit.
  • When the baby unit detects any sounds louder than the sensitivity level, it will start transmitting the signal to the parent unit again and turn on the screen of the parent unit. To change the ECO level, please follow the below instructions.
  1. Press the MENU key and the menu will pop up.
  2. Press the ◀ / ▶ / ▲ / ▼ key until the ECO icon is selected.
  3. Press the key to enter into the sub-menu, then press ▲ /▼ key to select the desired level.
  4. Press a key to confirm.
  5. Press a the key to exit.
  • Note: is a Low sensitivity level, the baby has to make a lot of sounds before the ECO function is activated.
  • Note:   is Middle sensitivity level.
    Note:   at is High sensitivity level, the baby doesn’t have to make a lot of sound before the ECO function is activated.

LANGUAGE SETTING

Language Settings are categorized by country. The country to be queried is searched by the abbreviation of the English name of the country.

  1. Press the MENU key and the menu will pop up.
  2. Press the ◀ / ▶ / ▲ / ▼ keys until the language icon is selected.
  3. Press the key to enter into the sub-menu, then press the ◀ / ▶ / ▲ / ▼ key to select the language you need.
  4. Press key to confirm.
  5. Press a the key to exit.

TECHNICAL DATA

Frequency 2412MHz~2469MHz
Power Adapter Parent Unit: Input: 100-240VAC 50/60Hz Output: 5V DC 1A

Camera Unit: Input: 100-240VAC 50/60Hz Output: 5V DC 1A

Operating Range| Up to 1000ft (300m) outdoor (line of sight) Up to 165ft (50m) indoor
Display| 6.0” IPS TFT LCD
Battery (Parent Unit)| Li-ion 3.7V 4000mAh (14.8Wh)
Battery Life| Up to 16 hours
Maximum Power| <19dBm ~
Operation Environment| Operation Temperature: +32F~+104F (0℃  40℃) Battery Charging Temperature: +50F~+104F (10℃~40℃)
Relative Humidity: 15%-85%

MAINTENANCE

  • Clean your baby monitor with a slightly damp or anti-static cloth.
  • Never use cleaning agents or solvents.

DISPOSAL GUIDE FOR BATTERY AND PRODUCT

  • Do not attempt to repair or adjust any of the electrical or mechanical functions of the unit.
  • Remember to dispose of the product in an environmentally responsible way.
  • For proper collection and processing of these products, take them to the collection points designated by local authorities. You can also contact the store where you purchased the product.
  • Improper or incorrect use of batteries may cause corrosion or battery leakage, which could cause personal injury or damage to property. Use only the types of batteries which are indicated in this manual.
  • CAUTION: Risk of Fire and Burns. Do Not Open, Crush, Heat Above 45 degrees C, or Incinerate. Follow the Manufacturer’s Instructions.
  • Disposal of a battery into a fire or a hot oven, or mechanically crushing or cutting of a battery, can result in an explosion.
  • Leaving a battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid or gas.
  • A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.
  • The battery shall not be exposed to excessive heat such as sunshine, fire, or the like.

FAQ

No Reception on the Monitor

The power adapters may not be properly connected. The camera and monitor may be OFF. The camera may be far away from the monitor. Camera and monitor may not be paired, please follow the PAIRING instructions Repower the baby unit(plug out the adapter, then plug it into the stock again Press the RESET key at the back of the parent unit, then enter the MENU and select Add Camera. Press the PAIR key at the back of the baby unit, waiting for the pairing successful.

Interference or Poor Reception

The monitor may be too far away from the camera. The camera or monitor may be too close to many metal objects. Other electronic devices may be interfering with the signal. The battery power may be too low.

Frozen Picture on Screen

Repower the baby unit(plug out the adapter, then plug it into the stock again Press the RESET key at the back of the parent unit, then turn it on again.

No LED Light on Baby Unit

Please check whether the two units have been paired, successful pairing means that the the baby unit is working properly in order not to disturb the baby's rest and play, the baby unit HelloBaby baby monitor does not have obvious LED lights, and the lights can only be seen in a dark environment

Parent Unit often Goes Black

Check if there is an ECO logo on the top of the screen. in this mode the parent unit will go black every 30 seconds which saves a lot of power. To keep the screen on all the time go to the menu and choose to turn off the ECO function. Check that the parent unit switches to night vision mode.

Audio Feedback(High Pitched Noise)

  • The camera and monitor may be placed too close.
  • The volume on the monitor may be set too high.
  • Check the volume of the lullabies and the two-way calls, contact: service@hellobaby.net.cn if there is no sound.

FCC Statement

FCC & ISDE Statement

This device complies with Part 15 of the FCC Rules and with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. this device may not cause harmful interference,
  2. this device must accept any interference received,

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian information on RF exposure and compliance.

Radiation Exposure Statement for camera

This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

SAR Statement for Monitor Specific Absorption Rate (SAR) information:

This Monitor meets the government’s requirements for exposure to radio waves. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regardless of age or health. ISED & FCC RF Exposure Information and Statement The SAR Limit of Canada(ISED & FCC) is 1.6 W/kg averaged over one gram of tissue. Device types: The monitor has also been tested against this SAR limit. This device was tested for typical body-worn operations with the back of the Monitor kept 0mm from the body. To maintain compliance with ISED RF exposure requirements, use accessories that maintain a 0mm separation distance between the user’s body and the back of the Monitor. The use of belt clips, holsters, and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with ISED RF exposure requirements and should be avoided.

EU Declaration of Conformity (DOC)

  • Hereby, Videotimes declares that the radio equipment type complies with RED
  • Directive 2014/53/EU.
  • The full text of the EU Declaration of Conformity is available on the website: www.hellobaby.net.cn
  • Model: HB6560
  • Responsible Party(US): Startline LLC
  • Add: 22 Hazelwood Drive, Jericho, NY 11753 Tel: 1-516-681-3729
  • Authorized UK Representative(UK): APEX CE SPECIALISTS LIMITED
  • Add: 89 Princess Street, M14HT, UK info@apex-ce.com
  • Shenzhen Videotimes Technology Co., Ltd
  • Room 2106, Building 11, Tianan Yungu Phase II, Gangtou Community, Bantian Street,
  • Longgang District, Shenzhen, Guangdong, China

WARNING

Documents / Resources

| HelloBaby HB6560 2.4GHz Digital Wireless Video Baby Monitor [pdf] User Manual
HB6560 2.4GHz Digital Wireless Video Baby Monitor, HB6560, 2.4GHz Digital Wireless Video Baby Monitor, Digital Wireless Video Baby Monitor, Wireless Video Baby Monitor, Video Baby Monitor, Baby Monitor, Monitor
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