SpinWave Robot Light Status & Errors | Support

June 7, 2024
Bissell

Status Notifications:

 Status Button Light Status Light Ring Sound
Power On Pulse Once > Blink > On Pulse Once    Activation Sound
Cleaning Blink > Fade In > On  Pulse Once > Fade In > 30 seconds > Fade Out

Activation Sound
Charging| Breathing| Pulse Once > Breathing for 30 seconds > Off| 1 Beep
Pairing Mode| Blink| Off| 1 Beep
Paired| On| Solid for 5 Seconds > Fade Out| 3 Beeps
Docking| Slow Pulsing White| Off| None
Low Battery| Blinking White | Off| 2 Beeps


Error Notifications:

*START/PAUSE button must be pressed to clear error then again to resume

cleaning

Button Light Status Sound Error Possible Cause Remedies
       
Flashing Red  1 Beep Robot Lifted/Clean Sensors Robot cannot
maneuver/Sensors are dirty 

Turn OFF > Pick up robot and set back on floor to resume cleaning > If error persists > Clean Cliff sensors on bottom of robot

Flashing Red > Solid Red| 1 Beep| Wheel Stuck| Wheel is Obstructed| Turn OFF > Clear debris from the wheels
Flashing White| 1 Beep| Water Pump Fail| | Contact Us
Flashing Red > Solid Red| 2 Beeps| Edge Brush Stuck| Edge brushes are restricted|

Turn OFF > Clear debris from edge brushes > See detailed instructions HERE

Flashing White| 2 Beeps| Bumper Stuck/Robot Trapped| Bumper cannot move freely| Turn OFF > Remove debris from Bumper > Compress Bumper several times to ensure it moves freely
Flashing Red & White Alternatively| 2 Beeps| Robot trapped on Carpet in Mop Mode| Robot cannot maneuver on carpet while in mop mode| Turn OFF > Remove Robot from carpet and set on bare floor to resume cleaning
Flashing Red  | 3 Beeps| Front Wheel Error| Debris accumulated under Front Caster Wheel|

Turn OFF > Remove Caster Wheel by pulling straight up > Both the Caster Wheel and Wheel Frame should be removed > Clear debris from wheel and underside of wheel frame

Flashing Red > Solid Red| 3 Beeps| Brush Roll Stuck| Obstruction in the brush area| Turn OFF > Clear debris from brush roll and brush chamber >  See detailed instructions HERE
Flashing White| 3 Beeps| Wet Pad Motor Fail| | Contact Us
Flashing Red & White Alternatively| 3 Beeps| Low Water| Not enough water in tank| Remove Water Tank > Fill with water and formula and resume cleaning > See detailed instructions HERE

If remedy does not resolve the issue, please Visit a BISSELL Authorized Service Center or Contact Us

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