My Pet Stain Eraser™ Cordless Portable Carpet Cleaner is Leaking | Support
- June 7, 2024
- Bissell
Table of Contents
If you are experiencing leaking, follow these steps to resolve:
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Where is the machine leaking from?
- Clean Water Tank > Go to Clean Water Tank
- Dirty Water Tank or Vents > Remove dirty water tank
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Empty tank by opening drain plug over sink
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Drain plug must be pushed securely into place
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When dirty tank is removed, a small amount of liquid may drip from machine, this is normal
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Check the black gasket (above the white label) for debris or damage
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- If gasket is warped or damaged, Contact Us
- If gasket is intact, return dirty tank to machine
- If gasket is warped or damaged, Contact Us
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Leaking from the side vents can happen if:
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- Dirty tank is full and dirty water has re-entered the internal part of the machine
- The machine is used upside-down or sideways
- Dirty tank is full and dirty water has re-entered the internal part of the machine
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Has this resolved the issue?
- Yes > Great! Glad we could get you back to cleaning!
- No > Is your machine leaking from the Clean Water Tank?
- Yes > Go to Leaking from Clean Water Tank
- No > Contact Us
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