If Find My iPhone or Find My iPad isn’t enabled on your missing device

If your missing device doesn’t appear in the Find My app or at iCloud.com/find, you didn’t turn on Find My. There’s no other Apple service that can find, track, or flag your device for you. But there are steps that you can take to help protect your data.

Change your Apple ID password

If you use more than one Apple ID, you should change the password for each Apple ID that you have.

Change your Apple ID password.

Change your password for other accounts

Change the passwords for other internet accounts on your device, like email accounts, Facebook, and Twitter.

Report your missing device to local law enforcement

Law enforcement might request the serial number of your device.

Find the serial number.

Contact your wireless carrier

If the missing device is an iPhone or an iPad with cellular, report your missing device to your wireless carrier. Ask the carrier to disable your account to prevent calls, texts, and data use. And if your device is covered under your wireless carrier plan, file a claim.

Remove your missing device from your list of trusted devices

Go to appleid.apple.com to remove the missing device from your list of trusted devices.

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Published Date: February 25, 2021

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