SpinWave Robot – General Information/FAQ’s | Support
- June 7, 2024
- Bissell
Table of Contents
What types of floors should the Robot be used on?
- The SpinWave Robot can be used on low pile carpets/area rugs and hard floors
- It has Auto Floor Type Recognition – Self adjusts to different floor types
- It is not intended for use on:
- High pile carpet
What Network Speed can be used?
- Only 2.4 GHz Wi-Fi Networks are supported
- A 2.4 GHz Wi-Fi Network has a strong penetration and environmental adaptability
- 5 GHz Networks are NOT supported
- 5 GHz Networks range is shorter and the signals can be easily blocked or weakened by obstacles, like walls
How often should I empty my Dirt Bin?
- To keep your robot running in peak efficiency it is best to empty the Dirt Bin after each scheduled clean and clean the Filters regularly
- If you experience reduced cleaning performance it is an indication that the Dirt Bin should be emptied and the Filters cleaned
Can I leave my Robot On all the time?
- Yes, the Robot can be On and resting on the Dock between cleans
- The Robot must be paired and On if you have a cleaning scheduled > For details see How to Schedule a Cleaning
What Languages are available on the BISSELL App?
- All languages are supported on the BISSELL App for the CleanView Connect
- Go to Account > App Preferences to select
What is the average run time per Cleaning Mode?
- Low = 105 minutes
- Mid = 90 minutes
- Max = 75 minutes
- The robot may return to the dock if it thinks it’s cleaned the entire accessible area, sometimes before the entire battery is consumed
- For more information about navigation > Go to SpinWave Navigation
Note: When using the Robot manually the default mode is Mid, change the Cleaning Mode in the BISSELL Connect App
What are the Cleaning Modes?
- Manual Cleaning (Auto Cleaning Mode)
- Turn Robot On
- Press the Start/Pause Button to start your Robot
- When your Robot is done cleaning press the Start/Pause Button twice to send it to the dock
- Spot Cleaning
- Place the Robot where you’d like it to clean
- Choose Spot Mode in the App, or hit the Start/Pause button 3 times
- When cleaning is complete, the Robot will stop and the Start/Pause Button will turn white
- Press the Home button in the App Or press the Start/Pause Button on the Robot twice to send to the Dock
- Automatic Cleaning (Only accessible via the App)
- Schedule a Cleaning in the App > See list of detailed steps HERE
What are the dimensions and weight of the Robot?
- Weight = 6.59 lbs
- Dimensions:
- Height = 3.3 inches
- Diameter = 12.8 inches
- Length = 13.2 inches
What is the cleaning area on a clean water tank?
- One clean water tank can clean up to 55 square meters
Does the Robot recognize pet messes and avoid them?
- No, the Robot does not differentiate between organic and inorganic substances
- It will attempt to clean any mess or object in it’s path
Will the Robot need to be physically picked up and taken to the docking station?
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If the Robot is unable to reach the docking station before the battery runs out, you’ll need to take it back to the docking station
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If your robot is in the docking zone when the battery is low, it will return itself to the dock to charge
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