EVOO Product Instruction Manual
- June 7, 2024
- evoo
Table of Contents
Limited Warranty
IMPORTANT PRODUCT INFORMATION
This Product information pamphlet contains important information about your
EVOO Product (or “Products”) and how to use it as well as the One-year Limited
Warranty provided by EVOO, included with your purchase.
Failure to follow these safety instructions could result in fire, electric
shock, damage to your Product or property, or serious injury to you or others.
- Do not disassemble, open, crush, incinerate, paint, shred, or insert foreign objects into your Product.
- Do not use your Product in wet or damp locations.
- Avoid spilling any liquid or food on your Product.
- Before cleaning your Product, make sure it is in the “OFF” position and disconnect all cables from your Product and electrical outlets.
- Do not attempt to dry your Product with an external heat source such as a microwave or hairdryer.
Charging your Product
When charging your Product, please adhere to the following guidelines and
suggestions for proper use:
- Allow adequate space and ventilation around the Product while charging.
- Do not connect the power cord when your hands are wet or near any liquid.
- Do not connect the power cord to the Product if it has been damaged in any way.
FCC COMPLIANCE
This device complies with part 15 of the FCC Rules. Operation of this device
is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) This device must accept any interference
received, including interference that may cause undesired operation.
This device meets the FCC Radio Frequency Emission Guidelines and is certified
by the FCC. This device has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the Federal Communication
Commission (FCC) Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
device generates and uses and can radiate radio frequency energy and if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this device does cause harmful interference to radio or television reception
which can be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the device and receiver.
-Connect the equipment to an outlet on a circuit different from the one the receiver is connected to or
-Consult an experienced radio/ TV technician for help.
The SAR limit of the USA (FCC) is 1.6 W/kg average over one gram of tissue.
This product has been tested and complies with this exposure limit. Please
refer to the physical device for the applicable FCC ID.
This transmitter must not be co-located or operated in conjunction with any
other antenna or transmitter. Operations in the 5.15-5-25GHz band are
restricted to indoor usage only.
To prevent possible hearing damage, do not listen to audio at high volume
levels for a long period.
Maximum earphone output voltage <150mV.
Disposal and Recycling Information
Correct Disposal of this Product.
This icon indicates that this Product should not be disposed of with other
household waste throughout the USA. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To
properly dispose of your used device, please use one of the recycling
locations in your city, or contact the retailer
where the Product was purchased, they can inform you of a proper way to
dispose of it.
One (1) Year Limited Warranty
EVOO stands behind its Products and proudly offers the following “Limited
Warranty” policy:
This EVOO was purchased and delivered new in the original packaging to the
original purchaser is warranted for personal use by EVOO against manufacturing
defects in materials and workmanship for a limited warranty period of Ninety
(90) Days for labor and One (1) Year for Hardware from the original date of
purchase. However, the warranty on this Product is limited to
Ninety (90) day hardware and labor limited warranty when purchased or used for
commercial purposes. EVOO is not responsible for software defects. In the
event, you encounter a problem with the software on your Product, please refer
to your Owner’s Manual for software provider contact information. This Limited
Warranty does not apply to store display Products, Products sold as a “marked
down” special, in “as is” condition, “closeouts”, “liquidation sales”,
clearance sales”, or “open box”, Products missing accessories with no fault
found or damaged at the time of delivery to EVOO authorized service center
listed below. Proof of purchase in the form of a Bill of Sale, Receipt, or
Receipted Invoice is your evidence that the Product is within the Limited
Warranty period. The Bill of Sale, Receipt or Receipted invoice must be
presented to the Company as a condition to obtaining the Limited Warranty
service.
This Limited Warranty begins on the original date of purchase and is valid
only on Products purchased through EVOO authorized dealers and used in the
United States, Canada, and Puerto Rico by the original purchaser. To receive
Limited Warranty service, the purchaser must contact the Company for problem
determination, troubleshooting, and service procedures. Warranty service may
only be performed by the Company’s authorized service center. The original
dated bill of Sale, Receipt, or Receipted invoice must be presented upon
request as proof of purchase.
The EVOO Service Center listed below will repair your Product or if repairs
cannot be made, EVOO will replace your Product with the same or similar
product at no charge to you. If the Product is defective as specified in this
Limited Warranty during the Limited Warranty period, then the Company may use
new, refurbished, or remanufactured hardware or Products to repair or replace
the Product with a similar Product at its sole discretion. Once EVOO
determines to replace a Product with the same or similar Product, all Products
delivered to EVOO for warranty service or replacement then become the sole and
exclusive property of EVOO. Replacement hardware and Products assume the
remaining original Limited Warranty policy, or Ninety (90) days, whichever is
longer.
Product freight must be prepaid by the original purchaser and shipped in
either its original packaging or packaging affording an equal degree of
protection. EVOO shall not be responsible for or obligated to replace Products
or goods damaged in transport when received by EVOO. If the Product is
received damaged by the EVOO service center, it is the responsibility of the
consumer to file a claim against the shipping carrier. EVOO service center
will only store the damaged Product for thirty (30) days and reserves the
right, in its sole discretion to dispose of the damaged Product or ship it
back to the consumer at the consumer’s expense after thirty (30) days.
This Limited Warranty covers manufacturing defects in materials and
workmanship encountered in normal, and except to the extent otherwise
expressly provided for in this statement, noncommercial use of this Product,
and shall not apply to the following: Damage occurring in shipment; delivery
and installation; applications and uses for which this product was not
intended; altered Product or serial numbers; cosmetic damage or exterior
finish; accidents, abuse, neglect, fire, water, lightning or other acts of
nature; use of Products, equipment, systems, utilities, services, hardware,
supplies, accessories, applications, installations, repairs, external wiring
or connectors not supplied or authorized by EVOO which damage this Product or
result in service problems; incorrect electrical line voltage, fluctuations,
and surges; customer adjustments and failure to follow operating instructions,
cleaning, maintenance, and environmental instructions that are covered and
prescribed in the instruction book; reception problems and distortion related
to noise, echo, interference or other signal transmission and delivery
problems; burned-in images. EVOO does not warrant the uninterrupted or error-
free operation of the Product.
THERE ARE NO EXPRESS OR IMPLIED WARRANTIES OTHER THAN THOSE LISTED AND
DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS LIMITED
WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN
BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE
BINDING ON EVOO. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY
IS THE EXCLUSIVE
REMEDY OF THE PURCHASER. EVOO SHALL NOT BE LIABLE FOR ANY INCIDENTAL, OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT; EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
THE PRODUCT IS LIMITED FOR THE DURATION OF THIS LIMITED WARRANTY. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS
PRODUCT, IS NONTRANSFERABLE, AND STATES OUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts or
the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from
state to state. Any provision contained herein which is found contrary to
state or local laws shall be deemed null and void and all remaining provisions
shall continue in full force and effect.
ALL DISPUTES ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE SALE,
CONDITION, OR PERFORMANCE OF
THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING
ARBITRATION, AND NOT BY A COURT OR JURY.
Any such dispute shall not be combined or consolidated with a dispute
involving any other person or entity’s Product or claim, and specifically,
without limitation of the foregoing, shall not under any circumstances proceed
as part of a class action. The arbitration shall be conducted before a single
arbitrator, whose award may not exceed, in form or amount, the relief allowed
by the applicable law. The arbitration shall be conducted by the American
Arbitration Association (AAA) pursuant Arbitration Act governs this provision.
The arbitrator shall decide all issues of interpretation and application of
this arbitration provision and the Limited Warranty.
For any arbitration in which your total damage claims, exclusive of attorney
fees and expert witness fees, are $5,000.00 or less (“Small Claim”), the
arbitrator may, if you prevail, award your reasonable attorney fees, expert
witness fees, and costs as part of any award, but may not grant EVOO, its
attorney fees, expert witness fees or costs unless it is determined that the
claim was brought in bad faith. In a Small Claim case, you shall be required
to pay no more than half of the total administrative, facility, and arbitrator
fees, or $50.00 of such fees, whichever is less, and EVOO shall pay the
remainder of such fees. Administrative, facility, and arbitrator fees for
arbitrations in which your total damage claims, exclusive of attorney fees and
expert witness fees, exceed $5,000.00 (“Large Claim”) shall be determined
according to AAA Rules. In a Large Claim case, the arbitrator may grant to the
prevailing party, or apportion among the parties, reasonable attorney fees,
expert witness fees, and costs. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction.
This arbitration provision also applies to claims by you, the purchaser of the
Product, and all those in private with you, including your family members,
beneficiaries, and assigns, against EVOO’s parent(s), subsidiaries and
affiliates, any person or entity that licensed, supplied, sold, or distributed
the Product, and each of their officers, employees, representatives, licensors
/licensees, agents, beneficiaries, predecessors in interest, successors,
and/or assigns. You may opt out of this dispute resolution procedure by
providing notice to EVOO no later than thirty (30) calendar days from the date
of the IRS consumer purchaser’s purchase of the Product. To opt-out, you must
send notice by e-mail to EVOO at
CustomerService@evooproducts.com
with the subject line: “Arbitration Opt Out.” You must include in the opt-out
email (a) your name and address; (b) the date on which the Product was
purchased; (c) the Product model name or model number; and (d) the IMEI or
MEID or Serial Number if applicable, if you have it. Alternatively, you may
opt-out by calling 1-888-999-1675 no
later than 30 calendar days from the date of the first consumer purchaser’s
purchase of the Product and providing the same information. These are the only
two forms of notice that will be effective in opt-out of this dispute
resolution procedure. Opting out of this dispute resolution procedure will not
affect the coverage of the Limited Warranty in any way, and you will continue
to enjoy the benefits of the Limited Warranty.
To obtain Warranty service, please contact
EVOO at:
CustomerService@evooproducts.com
1-888-999-1682