LOL SURPRISE House of Surprises User Manual

LOL SURPRISE House of Surprises

Illustrations are for reference only. Styles may vary from actual contents.
Please remove all packaging including tags, ties & tacking stitches before giving this product to a child.

CONTENTS

Before assembling, ensure you have all pieces.

• Some contents may be packed inside other contents.
• Extra screws may be included.

ADULT ASSEMBLY REQUIRED

FURNITURE & ACCESSORIES

PHONE MOUNT

• Adult supervision is required when mounting the phone to the house.
• Do not lift or move the house when the phone is mounted.
• Phone not included.

ROTATING ROOMS!

BATTERY REPLACEMENT INFORMATION

SAFE BATTERY USAGE

•  Use alkaline batteries for best performance and longer life.
•  Use only the battery type recommended for the unit.
• Batteries should be replaced only by an adult.
•  Insert batteries with the correct polarity ( + and – ).
• Do not mix old and new batteries.
•  Do not mix alkaline, standard (carbon-zinc), or rechargeable batteries.
•  Do not short-circuit batteries.
• When not used for an extended time, remove batteries to prevent possible leakage and damage to the unit.
•  Do not mix rechargeable and non-rechargeable batteries.
•  Rechargeable batteries are to be removed from the toy before charging.
•  Rechargeable batteries are to be recharged only under adult supervision.
•  Do not recharge non-rechargeable batteries.
•  Exhausted batteries are to be removed from the toy.
•  Do not dispose of batteries infire as they may leak or explode.

IMPORTANT NOTES ABOUT BUTTON BATTERIES

WARNING

• KEEP BATTERIES OUT OF REACH OF CHILDREN
  Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns and potential perforation of the esophagus.

• If you suspect your child has swallowed or inserted a button battery immediately call the 24-hour Poisons Information Centre on 13 1126 (Australia)/ your local emergency services for fast, expert advice.

• Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if the compartment is not secure.

• Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.

• Adults shall tell potential users about the risk of button batteries and keep their children away from button cell. Adult supervision is required.
  ‘Let’s care for the environment!’
  The wheelie bin symbol indicates that the product must not be disposed of with other household
  waste. Please use designated collection points or recycling facilities when disposing of the item.
  Do not treat old batteries as household waste. Take them to a designated recycling facility.

WALL MOUNTING ASSEMBLY

• For added safety and stability, install the wall mounting hardware.
• Always use wall anchors appropriate to your wall type, like plaster, drywall, concrete, etc.
• When possible, mount to wood studs.
• Consult a qualified professional for mounting.

Attach the plastic strip to the back of the product. There is a pre-drilled hole on the house’s backboard (0).

• Use a 1 /4″ (6.5 mm) drill bit to drill a pilot hole in the wall.
• DO NOT drill an oversized hole, or the anchor will not hold tightly to the wall.
• Tap the wall anchor into the hole.
• Secure the house to the wall with a screw (E) through the plastic strip and into the wall anchor.

WARNING:

• DO NOT install on a wall where items can fall off and injure a child.
• CHOKING HAZARD: Unassembled parts may be a choking hazard to children 3 years and younger.
• Adult assembly is required. Hardware contains small screws with sharp points. Keep unassembled parts out of reach of small children.
• Serious or fatal injuries can occur from furniture tipping over. To prevent the product from tipping:
• Use mounting hardware to secure the house to a wall. This will reduce, but NOT eliminate, the risk of tipping over.
• DO NOT allow children to climb on the house.
• Keep remote controls, toys, and other items that might attract children away from this product.
• DO NOT place heavy items, like televisions, on top of this product.

Please keep this manual as it contains important information.

www.LOLsurprise.com
©2021 MGA Entertainment, Inc.
L.O.L. SURPRISE!™ and L.O.L. SURPRISE! O.M.G. OUTRAGEOUS MILLENNIAL GIRLS™ are trademarks of MGA in the U.S. and other countries. All logos, names, characters, likenesses, images, slogans, and packaging appearance are the property of MGA.

The preferred method of contact for Customer Service is through our e-mail contact form at www.mgae.com

FCC COMPLIANCE

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment of and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit difierent from that to which the receiver is connected.
•  Consult the dealer or an experienced radio/TV technician for help.
  This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  Caution: Modifications not authorized by the manufacturer may void users’ authority to operate this device. CAN ICES-3 (B)/NMB-3(B).
  WARNING:
  This product contains a Button or Coin Cell Battery. A swallowed Button or Coin Cell Battery can cause internal chemical burns in as little as two hours and lead to death. Dispose of used batteries immediately. Keep new and used batteries away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

MGA Entertainment, Inc.
9220 Winnetka Ave. Chatsworth, CA 91311 U.S.A.
800-222-4685
0621-1-EINT
Printed in China
MGA Entertainment UK Ltd.
50 Presley Way, Crownhill, Milton Keynes, MK8 0ES, Bucks, UK
+ 0800 521 558

MGA Entertainment (Netherlands) B.V.
Baronie 68-70, 2404 XG Alphen a/d Rijn, The Netherlands
Tel: +31 (0) 172 758038
Imported by MGA Entertainment Australia Pty Ltd
Suite 2.02, 32 Delhi Road Macquarie Park NSW 2113
1300 059 676

FAQS

Can this go against a wall or does it require 360° access?

Yes, this item can go against a wall. Just leave the back plate for the garage off. My daughter is 360° and I think its less fun to be honest.

Would this work well as a display for collectors of the larger lol omg fashion dolls or not so much?

This house is designed to fit the LOL OMG Fashion Dolls. Although you can display dolls in the House of Surprises, it was not designed to be a display.

How tall are the rooms? Can Barbie fit in them?

11.25 inches, without shoes flat-footed barbies and Disney princesses’ heads touch the ceiling. They can slide and use furniture. Nanana dolls fit and can slide and lay down, but can’t sit on anything. Rainbow high dolls with shoes fit fine, just their hair sometimes overweights them on chairs. The silkier the clothing worn, the easier to slide down the slide, sitting dolls on a smooth blankets makes them slide better.

Will this be released in the UK?

Yes. This product is available for sale in the UK at stores including Entertainer, Smyths and London Stores.

Where does the pink gorgeous word sign go?

Above the mirror in the bathroom.

How wide is it exactly? I have a certain spot I want to put it

The assembled dimensions are 37″ wide.

Can this be moved once built? Or should it be built where it will permanently be?

This can be moved once built but it is large and heavy.

Does it ship in the original box?

When it is shipped to our retailers, the product box is inside an outer carton.

Can you actually fill the pool with water and if so will water damage the wood or paint if it gets wet?

You can definitely add water to the pool. There is a protective water resistant coating on the wood. Be sure to empty the water out when done playing each time.

Will this house work for the little LOL dolls or only the bigger ones?

The small dolls will fit into this house, but the furniture will be a bit big for them!

is there anything on the back side of the house other than spinning rooms?

If you look through all the images posted on this product page, it shows you both the front and back of the house.

What is the warranty on this product? Where can I find the details?

You can find the warranty information posted on mgae.com. Here it is for your reference.
Extended 90-Day Warranty effective through January 15, 2023
To help make the holidays a little brighter, MGA is offering an extended 90-day warranty on purchases made after October 15, 2022. We warrant to the original purchaser that this product is free of manufacturing defects (materials and/or workmanship). All claims must be submitted no later than January 15, 2023, for this extended warranty to be honored. A dated sales or gift receipt is required as proof of purchase, and no exceptions will be made. Defects in material or workmanship will be determined at the sole discretion of MGA Entertainment.
During this warranty period, consumers may return the product to the retailer, or contact MGA Entertainment directly. At the sole election of MGA Entertainment, the only remedies available under this warranty will be either replacement of the defective part, or product replacement of the same or comparable value.
The warranty is invalid if the product has been misused, abused, damaged by battery leakage, or from causes not arising out of defects in material or workmanship. MGA Entertainment cannot be held responsible for any subsequent damages that may arise from the use of this unit.
This is a limited warranty and gives you specific legal rights. You may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty is valid in the US and Canada only.

Do the lol omg dolls fit on each floor of this house standing up? they do not fit in lol surprise omg house.

Yes. Please look at the photos posted on the website and you will see the dolls standing up.

VIDEO

References

• O.M.G Dolls – L.O.L. Surprise! Official Store
• LOL Surprise, Bratz, Rainbow High & More! – L.O.L. Surprise! Official Store

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