IKEA Desks and Storage Warranty

: June 7, 2024
: Ikea

Table of Contents

Care instructions
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Desks and storage
BEKANT, IDÅSEN, GALANT, and HÄLLAN

Everyday life at home and work puts high demands on office furniture. BEKANT series, IDÅSEN series, GALANT storage system, and HÄLLAN cabinets have been tested according to the highest standards for office use (EN527, EN1730 and ANSI / BIFMA X:5.5 for desks, EN1730 and EN15372 for conference tables, EN14072, EN14073, EN14074, EN14749 and ANSI / BIFMA x5.9 for storage) and meet our strict standards for quality and durability. For this reason, we are able to offer a 10-year warranty against defects in materials, workmanship and function on all main parts in the BEKANT series, IDÅSEN series, GALANT storage system, and HÄLLAN cabinets. This warranty is subject to the terms and conditions stated in this folder.

IKEA Desks and Storage Warranty-

How long is this warranty valid?

The warranty for the BEKANT series, IDÅSEN series, GALANT storage system, and HÄLLAN cabinets remains in force for ten (10) years and is valid from the date of purchase. The original purchase receipt is required as proof of purchase.
What is covered under this warranty? The warranty covers defects in materials, workmanship, and function on all main parts in the BEKANT series, IDÅSEN series, GALANT storage system, and HÄLLAN cabinets from the date of purchase at IKEA.
What products are not covered under this warranty? The following products are not covered under the warranty:

BEKANT screens

What will IKEA do to correct the problem?

IKEA will examine the product and decide, at its sole discretion, if it is covered under this warranty. If considered covered, IKEA through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product. If it is covered by this warranty, IKEA will pay the costs of repairs, spare parts, labor and travel for repair staff, that IKEA incurs, provided that the product is accessible for repair without special expenditure. This does not apply to any repair work not authorized by IKEA. Replaced parts become the property of IKEA. If the item is no longer sold by IKEA, IKEA will provide an appropriate replacement. It is IKEA that determines, at its sole discretion, what constitutes an appropriate replacement.
What is not covered under this warranty?

This warranty does not apply to products in the BEKANT series, IDÅSEN series, GALANT storage system, and HÄLLAN cabinets that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products.
This warranty does not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents. This warranty does not apply if the products have been placed outdoors, in prolonged direct sunlight or in a humid environment e.g. bathroom.
This warranty does not cover consequential or incidental damages.

Care instructions

Tighten the screws after two weeks of use, and make sure they stay tight by checking them a couple of times per year.
For all surfaces: wipe clean with a cloth dampened with a mild detergent, then dry with a dry cloth.
How country and provincial law applies
This warranty is to the benefit of the original purchaser of the product. All warranties on products sold within Canada are not transferable beyond the original purchaser with the exception of residents of the province of Saskatchewan. This warranty gives you specific legal rights. This warranty does not, in any way, affect the rights given to you by law. You may also have other rights under applicable provincial law. IKEA is not responsible for incidental or consequential damages. Some provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the warranties, so these exclusions or limitations may not apply to you.

How to reach us if you need service
Contact your local IKEA store. You will find the address and phone number at www.IKEA.ca.

Save the receipt
It is your proof of purchase and required for the warranty to apply.
If anything happens, or if you’re not satisfied, just contact IKEA at www.IKEA.ca