DOMETIC SANITATION SANE Cassette Toilet User Manual

June 3, 2024
Dometic

DOMETIC SANITATION SANE Cassette Toilet User Manual

DOMETIC-SANITATION-SANE-Cassette-Toilet-User-Manual-
product

Please read this instruction manual carefully before first use, and store it in a safe place. If you pass on the product to another person, hand over this instruction manual along with it

Explanation of symbols

WARNING!
Safety instruction: Failure to observe this instruction can cause fatal or serious injury.

CAUTION!
Safety instruction: Failure to observe this instruction can lead to injury.

NOTICE!
Failure to observe this instruction can cause material damage and impair the function of the product.

NOTE
Supplementary information for operating the product.

Safety instructions

The manufacturer accepts no liability for damage in the following cases:

  •  Damage to the product resulting from mechanical influences and excess voltage
  •  Alterations to the product without express permission from the manufacturer
  •  Use for purposes other than those described in the operating manual

The declaration of conformity can be requested from the manufacturer (contact information on the back).

General safety

WARNING!

  •  This device can be used by children aged 8 years or over, as well as by persons with diminished physical, sensory or mental capacities or a lack of experience and knowledge, providing they are supervised, or have been taught how to use the device safely and are aware of the resulting risks.
  •  Cleaning and user maintenance must not be carried out by unsupervised children.
  •  Children must be supervised to ensure that they do not play with the device.

NOTICE!

  •  Do not shake the cassette tank vigorously.
  •  Do not hang the cassette tank on a bicycle or other vehicle for transportation.
  •  Do not use antifreeze. These agents may damage the cassette toilet.
  •  The toilet is designed for a person weighing no more than 150 kg.

Use of sanitary additives

  • Store the sanitary accessories so that children cannot access them.
  • When using sanitary additives for use and cleaning of the toilet, pay attention to the instructions for use on the packaging. Conventional toilet paper can clog the toilet. Use a special fast-dissolving toilet paper.
  • The manufacturer recommends Dometic COMFORT CARE.

Accessories

Available as accessories (not included in the scope of delivery):

Description

  • Autoclose function
  • Touch-switch control unit (included with Saneo C)
  • Tact-switch control unit
  • On the Dometic website (see back page) you can find information about sanitary accessories.

Intended use

The toilet is designed for installation and use in recreational vehicles such as campervans or motor caravans.

Technical description

The cassette toilet Saneo consists of a toilet permanently installed in the vehicle and a removable, mobile cassette as a holding tank. The cassette is externally accessible through a door. Depending on the model, the toilet gets the rinse water from a tank integrated in the housing or from a freshwater tank in the vehicle. The following model versions of the toilet are available:

  •  Sanyo B, Saneo C: freestanding, without water tank, without console
  •  Sanyo BS, Saneo CS: freestanding, without water tank, with console
  •  Sanyo BW, Sanyo CW: freestanding, with a water tank in the console
  •  Sanyo BLP, Sanyo CLP: freestanding, without water tank, low console

Sanyo C models can be equipped with an interval flush (optional). The water is pumped into the toilet bowl in short spurts in order to achieve improved flush wetting and cleaning. The wetting and cleaning depending on the amount of water available in the vehicle.

Description of the components

  1. Housing for cassette tank
  2.  Draining slider for toilet bowl
  3.  Sanyo B models: Plastic toilet bowl
  4. Sanyo C models: Ceramic toilet bowl
  5.  Seat (lid/toilet seat): Sanyo B models: without Autoclose (Autoclose retrofit kit optional)
  6. Only Saneo C models: with Autoclose  Console  Control panel with level indicator and flushing
  7.  Only Saneo BW/CW: Integrated freshwater tank
  8.  Only Saneo BW/CW: Tank flap
  9.  Drain pipe
  10. Slider on the cassette
  11. Vent knob for draining
  12.  Cassette tank
  13.  Removable handle
  14.  Service door

Control and display elements

  1. Flush” button
  2. “Cassette tank removed” indicator
  3. “Fill freshwater tank” indicator (Not always connected when using the on-board tanks)
  4. Cassette tank 3/4 full” indicator
  5. “Cassette tank full” indicator

Using the toilet

NOTE

  • Before putting the toilet into operation, you should clean the inside and outside with a soft cloth and lukewarm water with a mild cleaning agent (also refer to chapter “Cleaning and maintenance” on page 24).
  • Clean and grease the seals of your toilet regularly (see chapter “Cleaning and maintenance” on page 24).

Sanitary additives
Sanitary additives for the holding tank decompose feces and prevent unpleasant odors.
The manufacturer recommends:

  •  Dometic POWER CARE TABS
  •  Dometic GREEN CARE TABS

When using sanitary additives, please note the instructions for use on the packaging.

NOTE
Conventional toilet paper can clog the toilet. Use a special fast-dissolving toilet paper. The manufacturer recommends Dometic

COMFORT CARE
On the Dometic website (see back page) you can find further information about sanitary accessories.

Preparing the cassette tank
Removing the cassette tank Proceed as follows

  •  Open the service door.
  •  Push the catch upward to unlock the cassette tank.
  •  Pull the cassette tank out of the cassette housing. When pulling out the tank, resistance has to be overcome.
  • NOTE
    When the cassette is removed, the slide handle on the toilet housing is locked. The cassette can only be inserted when the slider is closed. Do not pull on the slider handle when the cassette has been removed.

Adding sanitary additive

  •  Position the cassette tank upright.

  •  Rotate the drain pipe approx. 90° upward (fig. 4, page 3).

  • NOTE
    Avoid turning the drain pipe more than 90°, as it otherwise can come off (fig. 4, page 3).

  •  Twist off the cap (fig. 5, page 3).

  •  Put the cap onto the cassette (fig. 5, page 3).

  •  Add sanitary additives into the cassette tank via the drain pipe (fig. 6, page 3). Observe the instructions for the sanitary additive.

Pushing the cassette tank into the cassette housing

NOTICE!
Ensure that the cassette tank can be pushed into the cassette housing easily. Make sure that the cassette tank does not bump into other objects or components.

  • Slide the cassette tank all the way into the cassette housing.
  • The cassette tank lock locks by itself upon being pushed in.
  • Check that the cassette tank is securely installed.
  • Close and lock the service door.

Filling the freshwater tank

  • Fill the fresh water tank through the filler neck on the outside of the vehicle. The amount depends on the tank used (the integrated tank for models Saneo BW and Sanyo CW = 7 liters).

Using the toilet
The toilet seat is secured against falling in the open 90° position. With models with Autoclose, the seat lowers slowly when triggered (fig. 7, page 4).

NOTE
The slider must be closed while driving, and no liquid should be above the slider.

  •  Before use, press the flush button to wet the surface of the bowl. A flushing operation is limited to 20 seconds regardless of how long the button is pressed. You may be able to hear the relay switching.
  • After use, press the flush button  Pull the slider (fig. 8, page 4) forward.
  • Leave the slider open during use. to rinse the bowl again.
  • Close the slider (fig. 9, page 4).
  • When closing the slider, slight resistance can be felt from a distance of about 10 mm from the housing.
  • The slider is closed when the slider handle is flush with the toilet housing (fig. 9, page 4).
  • Otherwise, the cassette tank cannot be removed.
  • The cassette tank has a capacity of 16 l. When the indicator can only be used a few more times.
  • NOTE
    With a 3/4-filled cassette, use is only possible when the slider is open. With a tilted position (such as the lasting inclination of the vehicle), the cassette may only be 3/4 full. Overflowing through the vent is possible.

Draining the cassette tank

  • Empty the cassette tank when the indicator lights up:

  • Remove the cassette tank (chapter “Removing the cassette tank” on page 20).

  •  Press the release button in the middle of the handle and pull the handle out to its end position (fig. 0, page 5).

  • NOTICE!

  •  Do not shake the cassette tank vigorously.

  •  Do not hang the cassette tank on a bicycle or other vehicle for transportation.

  •  Do not place heavy objects on the cassette tank during transport. This can damage the housing and rollers.

  •  Bring the tank to the nearest designated disposal location.

  •  Press the release button in the middle of the handle and push the handle back into the cassette.

  •  Set the cassette tank upright and rotate the drain pipe 90° upward (fig. 4, page 3).

  • NOTE
    avoid turning the drain pipe more than 90°, as it otherwise can come off.

  •  Twist off the cap (fig. 5, page 3).

  •  Put the cap onto the cassette (fig. 5, page 3).

  •  Hold the cassette tank by the handle with one hand (fig. a 1, page 5) and with the other hand on the housing (fig. a 3, page 5), so that you can push the vent button (fig. a 2, page 5) while it is draining.

  •  Press the vent button when the drain pipe points downwards. The tank drains steadily and without splashing.

  •  After draining, rinse out the cassette tank carefully.

  •  Add a sanitary additive to the cassette (chapter “Adding sanitary additive” on page 20).

  •  Clear away coarse dirt from the wheels of the cassette tank to prevent scratching of the cassette housing.

  • NOTICE!

  • Do not clean the inside of the cassette tank with a high-pressure cleaner. This can damage the float for the level indicator.

  • Push the cassette tank into the cassette housing (chapter “Pushing the cassette tank into the cassette housing” on page 20).

Positioning the toilet seat
The upper part of the toilet is continuously rotatable by 180° limited at ±90° (fig. b, page 6).

Winter operation

NOTICE!
Do not use antifreeze. Antifreeze may damage the cassette toilet.

  • You can also use the cassette toilet in the winter, as long as the toilet and cassette tank are in a frost-free area.
  • If this is not the case, empty the fresh water tank, the cassette tank, and the water line of the freshwater supply.
  • This will prevent damage by frost (chapter “Taking the toilet out of service” on page 23).

Taking the toilet out of service
Drain the fresh water tank and the water supply system completely if you are going to take the toilet out of service for an extended period of time.

  •  Clean the toilet carefully (chapter “Cleaning and maintenance” on page 24).
  •  Operate the flush button until no more water is in the pipes.
  •  Interrupt the power supply to the toilet.
  •  Then drain the cassette tank and rinse it out carefully. Clean the cassette. To allow the cassette tank to dry, do not close the drain pipe.
  •  Clean and grease all seals and moving parts of the toilet and the cassette tank (chapter “Cleaning and maintenance” on page 24) and repeat this operation before putting the toilet back into service.

Cleaning and maintenance

CAUTION!
Cleaning agents for the toilet may not contain chlorine or alcohol!

NOTICE!

  •  To prevent material changes, do not use hard, abrasive or soda-based cleaning agents (scouring agents).
  •  Do not use polish for cleaning.
  • For regular cleaning of the toilet bowl, use a mild colorless cleaning agent.
  •  Clean the toilet regularly inside and out with a soft cloth and lukewarm water with a mild cleaning agent.
  •  Then wash the surfaces with clear water.
  •  Clean and grease all seals on the toilet and cassette tank regularly. In case of frequent use, perform these actions monthly or after 3 – 5 drainings of the cassette. Use grease or silicone-based spray.

The manufacturer recommends

  •  Grease: OKS® 1110
  •  Silicone spray: OKS® 1111

Cleaning the flushing nozzle

  •  Pull the cover away from the flushing nozzle (fig. c, page 6).

  •  Remove any dirt or debris with a cloth or soft brush.

  •  Put the cap onto the flushing nozzle (fig. d, page 6).

  • CAUTION!
    When the slider is closed during cleaning or greasing, there is a risk of crushing body parts (fig. e, page 6). The slide moves smoothly when it is regularly lubricated.

  • Spray the rods of the slider with silicone spray (fig. f, page 7).

  • Grease the two seals in the lower section of the toilet bowl (fig. g, page 7).

Greasing the cassette seal

CAUTION!
When the slider is closed during cleaning or greasing, there is a risk of crushing body parts.

  •  Remove the cassette tank and place it on a firm surface.
  •  Pull back the cover (fig. h 1, page 7) so that the seal is accessible.
  •  Evenly grease the cassette seal (fig. h 2, page 7) at the top with silicone-based grease. In this way, the cover remains movable.
  •  Close the cover (fig. i, page 8).

Cleaning the bayonet fitting and greasing the bayonet seal

  •  Loosen the bayonet fitting on the cassette (fig. j, page 8). In the state upon delivery and after extended use, the bayonet fitting can be loosened only with difficulty.
  •  Clean the bayonet fitting (fig. k, page 8) completely. The fitting must be lifted slightly at the back.
  •  Uniformly grease the bayonet seals (fig. l 2, 3, page 9) with silicone grease.
  •  Put the bayonet fitting back in place (fig. m, page 9).
  •  Take the adapter (fig. n 1, page 9) off the cassette.
  •  Grease only the attached O-ring (fig. n 2, page 9) with silicone grease.

Maintenance

This chapter describes maintenance that may be performed by the user. Have all other maintenance and service work performed by qualified personnel.

Spare parts
Spare parts can be obtained from the customer service of the respective country. All the accessories are available from specialist dealers. If you have any questions, please contact the dealer or your service partner directly.

Replacing the cassette seal

  •  Pull back the cover so that the seal is accessible (fig. o, page 10).
  •  Remove the support ring and the seal (fig. o, page 10).
  •  Insert the new seal (fig. p, page 10).
  •  Place the support ring in the provided groove in the cassette seal (fig. q, page 10).
  • Close the cover (fig. i, page 8).
  •  Loosen the bayonet fitting on the cassette (fig. j, page 8). In the state upon delivery and after extended use, the bayonet fitting can be loosened only with difficulty.
  •  Insert the new seal (fig. l 2, page 9).
  •  Ensure uniform seating of the new seal (fig. l 2, page 9).
  •  Put the bayonet fitting back in place (fig. m, page 9).

Replacing the fuse in the operating unit

  •  Switch off the voltage supply before you start!
  •  Carefully pull the control unit out of the wall opening. There is a risk of injury due to the springs springing back!
  •  Lift the control unit with a suitable tool and then pull it out of the bracket or wall (fig. r, page 11 and fig. s, page 11).
  •  Replace the fuse (automotive fuse: 10 A) on the bottom of the control unit (fig. t, page 11).

Replacing the wheels on the cassette tank

The wheels on the cassette tank can be replaced individually if required:

  •  Remove the old wheel as shown (fig. u, page 11).
  •  Mount the new wheel as shown (fig. v, page 11).
  •  Ensure that the wheel moves freely.
  •  Loosen the spacer (2) by prying it out of its position with a screwdriver.
  •  Use a screwdriver to carefully pry the lid (1) out of its mounting and remove it.
  •  If necessary, remove the components of the Autoclose with the markings “CW” and “CCW”.
  •  Lift the lid.
  •  Use both hands to grasp the lid above the hinges (3) and bend it slightly toward the bowl to detach it.
  •  Lift the seat.
  •  Use both hands to grasp the seat above the hinges (3) and bend it slightly toward the bowl to detach it.

Installing/replacing the Autoclose
The Autoclose is integrated in Saneo Comfort models. With Sanyo Basic models, this function can be retrofitted.

  •  Use a screwdriver to carefully pry the lid (fig. w 1, page 12) out of its mounting and remove it.
  •  Lift the lid and seat.
  •  If necessary, remove the components of the Autoclose with the markings “CW” and “CCW”.
  •  Insert the new parts of the Autoclose (fig. x, page 13).
  •  Lower the lid by tapping it.

What to do in case of problems

Dometic offers a Europe-wide service network. Authorized customer service centers are available on the Internet on the website dometic.com. When contacting customer service, please make a note of the following information on the type plate:

  •  Model Designation
  •  Product Number
  •  Serial No.
  •  MLC

NOTE
You can find the type plate in the cassette housing after the removal of the cassette.

 | Solenoid valve defective. Screen before solenoid valve is dirty.|
---|---|---
Cassette tank leaks.| Seal worn.| Replace the cassette seal (see
 |  | chapter “Replacing the cas-
 |  | sette seal” on page 26).
No level indication.| The float in the cassette tank is| Clean the float in the cassette.
 | hung up or jammed by toilet paper.| Do not use a high- pressure cleaner!
Cassette tank cannot be| Lower slider flange has| Push slider flange into correct
pushed in completely.| released.| position (fig. y, page 13).
Slider handle can be|  |
opened even though cas-|  |
sette has been removed.|  |
Cassette cannot be| Slider handle is open.| Close slider handle.
removed.|  |
Fault| Possible cause| Remedy
---|---|---
Cassette does not latch into cassette housing.| Cassette latch is defective.| Replace cassette latch.
The cassette can be| Latch recess on cassette is| Replace bayonet latching
removed even though the slider handle is open.| defective.| mechanism on cassette.
Slider handle cannot be opened.| Cassette is not inserted.| Insert cassette.

Warranty

The statutory warranty period applies. If the product is defective, please contact your retailer or the manufacturer’s branch in your country (see the back of the instruction manual for the addresses).
For repair and guarantee processing, please include the following documents when you send in the device:

  •  A copy of the receipt with purchasing date
  •  A reason for the claim or description of the fault

Disposal

  • Place the packaging material in the appropriate recycling waste bins wherever possible.If you wish to finally dispose of the product, ask your local recycling centre  or specialist dealer for details about how to do this in accordance with the applicable disposal regulations.

Technical data

  Dometic Saneo
Input voltage: 12 Vg
Current consumption: max. 2 A with internal pump max. 10 A with external pump
Max. person weight: 150 kg
Dimensions: see specifications in the installation manual
Operating temperature: 0 °C to +50 °C
Capacity: 16 l (cassette tank)

7 l (freshwater tank, optional)

Test mark:| ****

N1 13     ECE R10

NOTE
Water supply (vehicle-side pump):
The toilet requires a minimum of 7 l/min provided by the vehicle at the outlet of the hose connection of the toilet in order to ensure satisfactory flushing output of 5 l/min.For the current EU declaration of conformity for your device please refer to the respective product page on dometic.com or contact the manufacturer directly (see back page).

References

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