VORNADO TH20 Tower Heater User Guide
- June 7, 2024
- Vornado
Table of Contents
model TH20
TOWER HEATER
OWNER’S GUIDE
READ AND SAVE THESE INSTRUCTIONS
vornado.com
we expect this product to be PERFECT if it’s not, WE will make it right
vornado.com
800.234.0604
help@vornado.com
READ ALL INSTRUCTIONS BEFORE USING THIS HEATER
IMPORTANT SAFETY INSTRUCTIONS
This owner’s guide and any additional inserts are considered part of the
product. They contain important information about safety, use, and disposal.
Before using the product, please familiarize yourself with all operating and
safety instructions. Please keep all documents for future reference and pass
these documents on, together with the product, to any future owner. See
www.vornado.com view, download, and print the most
current version of this owner’s guide.
INTENDED USE: This product is intended to heat and circulate the air in
indoor living spaces only. This product is not intended for commercial or
industrial use. This eater is not intended for use in bathrooms, laundry
areas, and similar damp locations. The manufacturer assumes no responsibility
for damage or injury due to unauthorized use or product modification. Failure
to follow these directions will void the product warranty. This product is
intended for floor use only.
WARNING: When using electrical appliances, basic precautions should
always be followed to reduce the risk of fire, electric shock, and injury to
persons, including the following:
INSTALLATION WARNING—To reduce the risk of fire, electrical shock, and
injury to persons, observe the following:
– A heater has hot and arcing or sparking parts inside. Do not use it in areas
where gasoline, paint, or flammable liquids are used or stored. – Do not use
this heater in an RV, boat, or during any application where battery power is
converted to AC power.- Place this product at least 3 feet away on all sides
from electrical outlets, furniture, pillows, bedding, papers, clothes,
curtains, and other objects that may cause or catch on fire. Do not place the
heater near a bed because objects such as pillows or blankets can fall off the
bed and be ignited by the heater.
– To prevent a possible fire, do not place the heater on soft surfaces, like a
bed, where air intakes or exhaust can be blocked in any manner.
– No part of this product (the appliance, power cord, plug, packaging, etc.)
should be placed near furnaces, fireplaces, stoves, or other high-temperature
heat sources. Do not use it in a window, on an uneven or unstable surface, or
near water.
– Do not use this product on an elevated surface such as a shelf or desktop.
Use only while placed on the floor. Operate only in the upright position.
– The appliance, power supply, power cord, and plug cannot come into contact
with water. Do not use this product on wet surfaces. Do not use this product
in a bathtub or shower or position product where it may fall into a bathtub,
laundry, swimming pool, or another water container. Do not use this product
outdoors or expose it to weather or elements.
– Do not run cord under carpeting. Do not cover the cord with throw rugs,
runners, or similar coverings. Do not route under furniture or appliances.
Arrange cord away from traffic area and where it will not be tripped over. The
cord should not hang over the edges of counters or be placed where it can be
crimped or closed indoors. Place appliance near an easily accessible outlet so
the product can be unplugged quickly during an emergency.
– Do not modify the product with any aftermarket accessory.
SAFE USE WARNING —To reduce the risk of fire, electrical shock, and
injury to persons, observe the following:
– Use this heater only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock, or injury to
persons.
– Extreme caution is required at all times a heater is in operation. Always
unplug the heater when not in use. Vornado does not recommend unattended and
unsupervised use of this heater.
– This heater is hot when in use. To avoid burns, do not let bare skin touch
hot surfaces. If provided, use handles when moving this heater.
– Always plug heaters directly into a wall outlet/receptacle. Never use an
extension cord or relocatable power tap (outlet/power strip). Do not use this
heater on a surge-protected unit or Ground Fault Circuit Interrupted (GFCI)
outlet.
– Before plugging the power cord into an electrical outlet, be sure that all
electrical information on the rating label, including voltage, is compatible
with your outlet’s power supply.
– WARNING: To reduce the likelihood of circuit overload, fire, and
electric shock, do not operate with a solid-state speed device, such as a
dimmer control switch. Use of this appliance on the same electrical circuit as
another high energy use product, such as a vacuum cleaner, blender, variable
speed fan or circular saw is not advised. Do not use this heater with a timer
designed to automatically turn the unit on or off, as this may accidentally
disable the heater’s thermal cutout safety feature.
– Risk of fire. Do not operate any heater with a damaged cord or plug or after
the heater malfunctions, has been dropped or damaged in any manner. Discard
heater, or return to a Vornado authorized service facility for examination
and/or repair.
– Do not sit or stand on the product.
– Never use the cord as a handle or otherwise yank, strain or stretch the
power cord.
– Do not insert or allow foreign objects to enter any ventilation or exhaust
opening as this may cause an electric shock or fire, or damage the heater.
– Check your heater cord and plug connections. A loose-fitting outlet can
cause the plug to overheat or cause a fire. Be sure the plug fits tightly in
the outlet. Check frequently during use to make sure the plug and outlet are
not hot. If so, discontinue using the heater and have the outlet replaced by a
qualified electrician.
– Never ignore the signs of an electrical problem, such as warm outlet cover
plates, sparks when plugging in or operating, lights flickering/dimming during
operation. immediately turn off and unplug the appliance if any such problems
are noticed. Contact a qualified electrician to investigate possible causes
before operating the appliance again.
– Note: Heaters draw more current than small appliances, overheating of
the outlet may occur even if it has not occurred with the other appliances.
– This appliance has a polarized plug (one blade is wider than the other.) To
reduce the risk of electrical shock, this plug is intended to fit in a
polarized outlet only one way. If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, contact a qualified electrician.
Do not attempt to defeat this safety feature.
– Before moving, repositioning, servicing, cleaning, and when not in use, use
the product controls to turn off the power and then unplug. To disconnect from
the outlet, grasp and pull only the plug. Also, power off and unplug if the
product will be left unattended for an extended period of time or during
electrical storms.
– If your heater suddenly stops working:
• This heater is equipped with a thermal cutout safety feature designed to
automatically shut off when overheating is detected. See the “RESET HEATER”
instructions in this guide to determine how to check and reset the heater.
• If the heater and other electrical products suddenly stop working at the
same time, your home circuit breaker or fuse may have tripped due to an
overload of power. Consider only running your heater on the “low” setting,
only running one heater at once and unplugging all other electrical products
while running the heater, and/or hiring an electrician to install an
additional circuit to your home’s electrical system.
SERVICING WARNING—To reduce the risk of fire, electrical shock, and injury
to persons, observe the following:
– Clean your product regularly, only as is instructed in this manual. Prior to
cleaning, turn off the power on your product and unplug. Do not use gasoline,
thinners, solvents, ammonia, or other chemicals for cleaning. Refer to the
CLEANING instructions provided.
– Do not open appliance housing while the product is plugged in. To avoid the
risk of shock, all service and/or repairs must be done by a Vornado Authorized
Service Center.
SAVE THESE INSTRUCTIONS
SAFETY FEATURES
CONTROLS
HOW TO USE
Before use, check the appliance for visible damage. DO NOT USE THIS HEATER if there is evidence of damage. If any damage is found, contact Vornado Air LLC at 1-800-234-0604.
CLEANING
Because your heater moves a substantial amount of air, it will need regular cleaning. Cleaning the outside of the heater is recommended on a weekly basis. If service is required, return your heater to Vornado. See WARRANTY for instructions.
STORAGE
During the off-season or after extended periods of non-use, you may choose to
store your heater. To ensure long life of the product, it is recommended to
store your heater by following these instructions:
Cleaning is recommended before storage.
- Unplug the power cord and bundle loosely.
- Cover, or place back in retail carton if available. This will prevent the heater from accumulating dust over time.
- Store the heater in a cool and dry location.
RESET HEATER
RESETTING YOUR VORNADO HEATER
Your Vornado Heater has a multilevel safety shut-off system designed to
prevent overheating. Overheating may occur when the inlets or outlets are
blocked. If this happens, the safety shut-off system cuts power to the heater
and you must manually reset the heater.
- Power the heater off, then unplug the power cord.
- Remove any obstructions.
- Wait 5–10 minutes, allowing the heater to cool down.
- Plugin the power cord and place the heater in the desired position.
- Press the power button on. Your Vornado Heater should now function normally.
Note: If the safety shut-off system repeatedly shuts off your heater or if it will not reset after following the above procedure, call Vornado Consumer Services Department toll-free at 1-800-2340604.
DISPOSAL
Dispose of all packaging materials in an environmentally responsible manner.
TROUBLESHOOTING
| PROBLEM | POSSIBLE CAUSE AND SOLUTION |
|---|---|
| Unit fails to power on. | The unit is not plugged in. Plug the power cord into |
an electrical outlet.
Household circuit breaker/ground fault circuit interrupter has tripped or
blown fuse. Reset circuit
breaker/ground fault interrupter, or replace fuse. (See IMPORTANT
INSTRUCTIONS.)
Ground fault circuit interrupter (GFCI) has tripped. Ground fault circuit
interrupters are not recommended for use and may cause nuisance tripping. If
tripping does occur, relocate the unit to a standard wall outlet.
Unit has overheated. Automatic Safety Shut Off has been initiated. See RESET
HEATER.
The tip-over switch on the bottom of the unit has been tripped and safety
shut-off system has cut power to the heater.
Place heater on level surface. See SAFETY FEATURES.
Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer
Service for assistance.
Unit is not producing
sufficient amount of heat.| Ensure unit is set to High Heat and thermostat is
set to highest temperature setting.
Close all doors and windows to trap heat.
Allow unit to fully circulate heat throughout room; may take several minutes.
Unit is powered on but
there is no heat.| Press the Power button Off and unplug unit. A cylindrical
plunger is on bottom of unit. Push in 4-5 times, ensuring it is not stuck. Set
unit down on flat surface. Ensure power cord is not under unit. Plug unit in
and press Power button On. Turn to highest heat setting.
WARRANTY
We’re Here To Help
800.234.0604
vornado.com
help@vornado.com
We expect this product to be perfect. If you’re not satisfied with this product, let us know.
Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser
this Vornado ® Tower Heater (“Product”) is free from defects in material or
workmanship for a
period of five (5) years from the date of purchase. If any such defect is
discovered within the warranty period, Vornado, at its discretion, will repair
or replace the Product at no cost.
For warranty or repair service:
Call 1-800-234-0604 or email
help@vornado.com to obtain a Return Authorization
(“RA”) form. Please have or include your Product’s model number and serial
number, as well as your name, address, city, state, Zip code and phone number
when contacting Vornado for warranty service.
After receiving the RA form, ship your Product to:
Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street, Andover, KS
67002. For your convenience, please have your model number and serial number
when contacting
Vornado with service inquiries. To ensure proper handling, packages must be
clearly marked with the RA number. Packages not clearly marked with the RA
number may be
refused at the receiving dock. Please allow 1-2 weeks for repair and return of
your Product after the Product is received.
Repairs not covered by the warranty or outside the warranty period will
require a fee to cover the cost of materials, labor, handling and shipping.
This warranty does not apply to defects resulting from abuse of the Product,
modification, alteration, mishandling, improper maintenance, commercial use or
repair or service of the Product by anyone other than Vornado; damages which
occur in shipment or are attributed to acts of God. Improper product use,
which includes using an external device that alters or converts the voltage or
frequency of electricity, or shipping a Vornado product to a country not
intended for use will void all warranties. Any unauthorized product
modification, repair by an unauthorized repair center or use of non-approved
replacement parts is not recommended and any consequences will not be covered
by support services or product warranties. The product warranty will be
honored only on models that are being used in the country intended. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the
exclusion or limitation of incidental or consequential damages or allow
limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights, and you may have
other rights that vary from state to state. The manufacturer assumes no
responsibility for damage or injury caused by failure to follow these
instructions, improper product use or unauthorized product modifications. Any
such actions will invalidate the product warranty.
All company names and product names are trademarks of their respective owners.
©All rights reserved. All technical information, data and instructions for the
installation,
connection and operation contained in these instructions for use correspond to
the latest available information at time of printing. The contents of this
manual may differ slightly from the actual product. Observe any additional
supplements.
Designed, engineered, and supported in the USA.
© 2021 Vornado Air LLC Andover, KS 67002 Specifications subject to change
without notice.
Vornado® is a trademark owned by Vornado Air LLC.
Vornado Air, LLC
415 East 13th Street, Andover, Kansas 67002
800.234.0604 | vornado.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>