tp-link VIGI C400HP Network Camera User Guide

Quick Start Guide
VIGI Network Camera
Images may differ from your actual products.

Mount Your Camera

Type A

Type B

*The mounting bracket is not provided and may differ from the actual product.

(Optional) Installing Waterproof Cable Attachments
*Make sure each part is securely attached and the water-proofing rings are flush to keep out water.

*Mount your camera according to the diagrams in the opening chapter of this guide.

Use Your Camera with an NVR

The camera works with an NVR for easier batch access and management. Here we use a VIGI NVR as an example.

1. Connect your cameras to the same network as your NVR (as shown above).

2. Power on your cameras with the PoE power supply or an external power supply.
   Note: The camera’s standard power supply is 12V DC or PoE (802.3af/at). The power source should meet LPS or PS2 requirements according to IEC 62368-1.

3.  Add your cameras with the NVR.

Before you start, make sure the NVR is working properly. Then add your camera with the NVR.

1. Go to the NVR management page, right-click on the screen, and click Add Camera.
2.  Select your camera and click + to add your camera directly. If you have disabled Plug & Play on your NVR, create a password or use a preset password for your camera.
   Done! You can now view live video and manage cameras.

Using your cameras with other NVR brands

1. Power on your cameras and connect them to the network.
2. Activate the camera using the VIGI Security Manager or VIGI app (refer to the next section).
3. Refer to the NVR’s User Manual to add cameras.

More Management Methods
You can also access and manage your cameras via any of the methods below.
Method 1: Via the VIGI Security Manager (Windows only)
View live video and modify camera settings on your computer.

1.  Download the VIGI Security Manager on your computer at https://www.tp-link.com/download-center/
2.  Install the VIGI Security Manager and open it.
3.  Cameras on the same network as your computer can be automatically discovered. Go to Settings > Discovered Devices, click + Add to activate your discovered cameras by setting passwords, and follow the instructions to add your cameras.

Method 2: Via the VIGI App
Remotely view live video, manage cameras, and get instant alerts.

1.  Download and install the VIGI app.https://www.tp-link.com/app/qrcode/?app=vigi
2.  Open the VIGI app and log in with your TP-Link ID. If you don’t have an account, sign up first.
3.  Tap the + button on the top right and follow the app instructions to activate and add your cameras.

For frequently asked questions, please refer to
https://www.tp-link.com/support/faq/2850/

Safety Information

• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.

•  Do not use a damaged charger or USB cable to charge the device.

•  Do not use any other chargers other than those recommended.

• Do not use the device where wireless devices are not allowed.
  For indoor camera

•  Keep the device away from water, fire, humidity, or hot environments.

•  The adapter shall be installed near the equipment and shall be easily accessible.
  For outdoor camera

• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.

•  The adapter shall be easily accessible.
  Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will
  occur due to improper use of the device. Please use this product with care and operate at your own risk.

TP-Link hereby declares that this device is in compliance with the essential requirements and other relevant provisions of directives
2014/30/EU, 2014/35/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU declaration of conformity may be found at https://www.tp- link.com/en/ce.

For TP-Link Branded Products Only. For more information about the warranty, please visit https://www.tp-link.com/en/support
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE).
TO THE EXTENT ALLOWED BY LOCAL LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS.
TP-Link warrants the TP-Link branded hardware product contained in the original packaging against defects in materials and workmanship
when used normally in accordance with TP-Link’s guidelines for some period which depends on the local service from the date of original
retail purchase by the end-user purchaser.

For technical support, the user guide, and more information, please visit https://www.tp-link.com/support.
© 2020 TP-Link 7106509079 REV1.1.0

References

• Support | TP-Link
• Support | TP-Link
• Support | TP-Link
• Support | TP-Link
• Support | TP-Link
• Common questions about VIGI | TP-Link United Kingdom
• Support | TP-Link
• Support | TP-Link

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