CHAMPION Automatic Transfer Switch with Axis Controller Module 102006 Installation Guide

June 6, 2024
Champion

CHAMPION logo INSTALLATION MANUAL
MODEL #102006
AUTOMATIC TRANSFER SWITCH
WITH aXis CONTROLLER™ MODULE

REGISTER YOUR PRODUCT ONLINE
at championpowerequipment.com

CHAMPION Automatic Transfer Switch with Axis
Controller 1-877-338-0338-0999
or visit championpowerequipment.com

READ AND SAVE THIS MANUAL. This manual contains important safety precautions which should be read and understood before operating the product. Failure to do so could result in serious injury. This manual should remain with the product.
Specifications, descriptions, and illustrations in this manual are as accurate as known at the time of publication but are subject to change without notice.

INTRODUCTION

Congratulations on your purchase of a Champion Power Equipment (CPE) product. CPE designs build and support all of our products to strict specifications and guidelines. With proper product knowledge, safe use, and regular maintenance, this product should bring years of satisfying service.
Every effort has been made to ensure the accuracy and completeness of the information in this manual at the time of publication, and we reserve the right to change, alter and/or improve the product and this document at any time without prior notice.
CPE highly values how our products are designed, manufactured, operated, and serviced as well as providing safety to the operator and those around the generator. Therefore, it is IMPORTANT to review this product manual and other product materials thoroughly and be fully aware and knowledgeable of the assembly, operation, dangers, and maintenance of the product before use. Fully familiarize yourself, and make sure others who plan on operating the product fully familiarize themselves too, with the proper safety and operating procedures before each use. Please always exercise common sense and always err on the side of caution when operating the product to ensure no accident, property damage, or injury occurs. We want you to continue to use and be satisfied with your CPE product for years to come.
When contacting CPE about parts and/or services, you will need to supply the complete model and serial numbers of your product.
Transcribe the information found on your product’s nameplate label to the table below.

CPE TECHNICAL SUPPORT TEAM
1-877-338-0999
MODEL NUMBER
102006
SERIAL NUMBER
DATE OF PURCHASE
PURCHASE LOCATION

SAFETY DEFINITIONS

The purpose of safety symbols is to attract your attention to possible dangers. The safety symbols, and their explanations, deserve your careful attention and understanding. The safety warnings do not by themselves eliminate any danger. The instructions or warnings they give are not substitutes for proper accident prevention measures.

DANGER
DANGER indicates a hazardous situation that, if not avoided, will result in death or serious injury.
WARNING
WARNING indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
NOTICE
NOTICE indicates information considered important, but not hazard-related (e.g., messages relating to property damage).

IMPORTANT SAFETY INSTRUCTIONS

WARNING
Cancer and Reproductive Harm – www.P65Warnings.ca.gov

**Instructions for Champion Automatic Transfer Switch with aXis

Controller™ Module**

THE CHAMPION AUTOMATIC TRANSFER SWITCH WITH aXis CONTROLLER™ MODULE IS NOT FOR “DO-IT-YOURSELF” INSTALLATION. It must be installed by a qualified electrician thoroughly familiar with all applicable electrical and building codes.
This manual has been prepared for familiarizing servicing dealers/installers with the design, application, installation, and servicing of the equipment.
Read the manual carefully and comply with all instructions.
This manual or a copy of this manual should remain with the switch. Every effort has been taken to make sure that the contents of this manual are accurate and current.
The manufacturer reserves the right to change, alter or otherwise improve this literature and the product at any time without prior notice and without any obligation or liability whatsoever.
The manufacturer cannot anticipate every possible circumstance that might involve a hazard.
The warnings in this manual, tags, and decals affixed to the unit are, therefore, not all-inclusive. If using a procedure, work method, or operating technique the manufacturer does not specifically recommend following all codes to ensure safety for personnel.
Many accidents are caused by failing to follow simple and fundamental rules, codes, and precautions. Before installing, operating or servicing this equipment, read the SAFETY RULES carefully.
The publications that cover the safe use of ATS and installation are the following NFPA 70, NFPA 70E, UL 1008, and UL 67. It is important to refer to the latest version of any standard/code to ensure correct and current information. All installations must comply with local municipal, state, and national codes.

Before Installation

WARNING
Per OSHA 3120 Publication; “lockout/Tagout” refers to specific practices and procedures to safeguard individuals from the unexpected energization or startup of machinery and equipment, or the release of hazardous energy during installation, service, or maintenance activities.

WARNING
Be certain that the power from the utility is turned off and all backup sources are locked out before starting this procedure.
Failure to do so could result in serious injury or death. Be aware, automatic start generators will start upon loss of utility mains power unless locked in the “off” position.
Consult the generator operator manual section to locate the ATS CONTROL and ENGINE CONTROL modules to make sure both switches are in the OFF position.

CAUTION
Consult with your Local municipal, State, and National electrical codes for proper mandatory wiring methods.

Safety Labels

These labels warn you of potential hazards that can cause serious injury. Read them carefully.
If a label comes off or becomes hard to read, contact Technical Support Team for possible replacement.

| HANGTAG/LABEL| DESCRIPTION
---|---|---
1| | Alternate Power Source
2| CHAMPION Automatic Transfer Switch with Axis Controller -
Caution| Caution. Overcurrent devise.
3| CHAMPION Automatic Transfer Switch with Axis Controller -
Danger| Danger. Electrocution shock hazard.
Warning. More than one live circuit.

Safety Symbols

Some of the following symbols may be used on this product. Please study them and learn their meaning. Proper interpretation of these symbols will allow you to more safely operate the product.

SYMBOL MEANING
Read Installation Manual. To reduce the risk of injury, the user must read

and understand the installation manual before using this product.
| Ground. Consult with a local electrician to determine grounding requirements before operation.
| Electric Shock. Improper connections can create an electrocution hazard.

CONTROLS AND FEATURES

Read this installation manual before installing your transfer switch. Familiarize yourself with the location and function of the controls and
features. Save this manual for future reference.
Champion Automatic Transfer Switch with aXis ControllerT™ Module

CHAMPION Automatic Transfer Switch with Axis Controller - Champion
Automatic

1. aXis Controller
2. Antenna
3. Generator L1 and L2 Terminals
4. Battery Charger Fuse Block
5. Two-Wire Sensing Fuse Block
6. Ground Bar
7. Neutral Bar| 8. Neutral to Ground Bonding Wire
9. Load L1 and L2 Terminals
10. Utility L1 and L2 Terminals
11. Mounting Holes
12. Front Cover
13. Dead Front
---|---

PANEL BOARD SAFETY INFORMATION

As of January 1, 2017, enhanced UL 67 safety requirements took effect, applying to all panel boards and load centers with service equipment applications in accordance with the National Electrical Code, NFPA 70.

To comply, any single service disconnect panel board or load center must have provisions such that, when the service disconnect is opened, no person in the field servicing the equipment load side can make accidental contact to live circuit parts. Barriers to protect against unintended contact shall be constructed in such a way that they are easily installable and removable without contacting or damaging bare or insulated live parts. The barrier could be installed on the ARM, panel board, or load center.

The battery(s) might be discharged to a level that is too low to re­charged with this charger (battery voltage below 6V). If this is the case, the batteries will need to be charged individually. Remove all battery cables from the batteries and follow the battery manufacturers’ instructions on properly servicing/charging the batteries.

Be careful to avoid corrosion on the battery post(s). Corrosion can have the effect of creating insulation between the post(s) and the cable(s), this will severely affect the performance of the battery. Follow battery manufacturers’ instructions on proper maintenance, service, or replacement. The correct wire lands are read left to right, 6 land points;

CHAMPION Automatic Transfer Switch with Axis Controller - Be careful to
avoid

1. Wire land #1 Ground G (GREEN)
2. Wire land #2 L1 P (PINK)
3. Wire land #3 N W (WHITE)
4. Wire land #4 NOT CONNECTED EMPTY
5. Wire land #5 B- B (BLACK)
6. Wire land #6 B+ R (RED)

A 120VAC circuit must be installed for battery charging. From ATS fuse block or distribution panel install L1 and N to Wire land # 2
and #3 respectively.
Automatic Transfer Switch (ATS) Service Entrance models
Refer to the Champion ATS instruction guide enclosed with each unit for information related to installation, operation, service, troubleshooting, and warranty.
The most reliable and convenient method to transfer power is with an automatic transfer switch (ATS). The ATS will automatically disconnect the home from the utility power prior to the HSB functioning (see NEC 700, 701, and 702). Failure to disconnect the home from the utility with an approved UL listed ATS can result in damage to the HSB and can also cause injury or death to utility power workers who may receive electrical back-feed from the HSB.
ATS includes sensors to detect when a power failure (utility lost) occurs. These sensors trigger the ATS to disengage the home from the utility power. When the HSB reaches the proper voltage and frequency, the ATS will automatically transfer generator power to the home.
The ATS module continues to monitor the utility source for the return of utility power. When the utility power returns, the ATS disengages the home from generator power and re-transfers the home to utility power. The HSB is now offline and will shut down-returning to the standby mode.
NEMA 3R – This type of enclosed ATS is similar to the indoor box, except that it is a weatherproof enclosure and required for exterior installations by code.
The enclosure has knockouts on the bottom and side and requires water-tight connections when installed outside per code.
This enclosure can also be used inside.
The HSB Generator Exercise mode allows for automatic operation at specific times (set by the installer or owner).

UNPACkING

  1. Use care when unpacking to avoid damaging transfer switch components.
  2. Allow the ATS to acclimate to room temperature for a minimum of 24 hours before unpacking to prevent condensation on the electrical apparatus.
  3. Use a wet/dry vacuum cleaner or a dry cloth to remove dirt and packing material that may have accumulated in the transfer switch or any of its components during storage.
  4. Do not use compressed air to clean the switch, cleaning with compressed air can cause debris to lodge in the components and damage the switch per the ATS manufacturer’s specifications.
  5. Retain the ATS manual with or near the ATS for future reference.
TOOLS REQUIRED NOT INCLUDED
5/16 in. Hex Wrench Mounting Hardware

Line Voltage Wire
1/4 in. Flat Screwdriver| Conduit
Fittings

Location and Mounting

Install the ATS as close as possible to the utility meter socket. Wires will run between the ATS and main distribution panel, proper installation and conduit are required by code. Mount the ATS vertically to a rigid supporting structure. To prevent the ATS or enclosure box from distortion, level all mounting points; use washers behind the mounting holes (outside the enclosure, between the enclosure and supporting structure), see the following image.
The recommended fasteners are 1/4” lag screws. Always follow local code.

CHAMPION Automatic Transfer Switch with Axis Controller - Location and
Mounting

Electrical Grommet(s)

Grommets can be used in any enclosure knockout for NEMA 1 installations. Grommets can only be used in the bottom enclosure knockouts for NEMA 3R installations when installed outside.

Installation Wiring for ATS Utility Socket

WARNING
The manufacturer recommends that a licensed electrician or an individual with complete knowledge of electricity perform these procedures.
Always be certain that the power from the main panel is turned “OFF” and all backup sources are locked out prior to removal of the cover or removal of any wiring of the utility main electrical distribution panel.
Be aware, automatic start generators will start upon loss of utility main power unless locked in the “OFF” position.
Failure to do so could result in serious injury or death.

CAUTION
Consult with your Local municipal, State, and National electrical codes for proper mandatory wiring methods.
Conductor sizes must be adequate to handle the maximum current to which they will be subjected. The installation must comply fully with all applicable codes, standards and regulations. Conductors must be properly supported, of approved insulation materials, protected by approved conduit, and with the correct wire gauge size in accordance with all applicable codes. Before connecting wire cables to terminals, remove any surface oxides from the cable ends with a wire brush. All power cables must enter the enclosure through the enclosure knockouts.

  1. Determine where the flexible, liquid-tight conduit will pass through the building from the inside to the outside. When you are certain that there is adequate clearance on each side of the wall, drill a small pilot hole through the wall to mark the location. Drill an appropriate-sized hole through the sheathing and siding.
  2. In compliance with all local electrical codes, route the conduit along ceiling/floor joists and wall studs to the location where the conduit will pass through the wall to the exterior of the house. Once the conduit is pulled through the wall and in the proper position to attach to the HSB generator, place silicone caulk around the conduit on both sides of the hole, inside and outside.
  3.  Mount the ATS near the Utility meter socket.
Wiring the ATS

NOTICE
US ATS model is shown for reference. For Canadian installation, refer to ATS Installation Manual.

  1. Have authorized utility personnel pull the utility meter from the meter socket.
    CHAMPION Automatic Transfer Switch with Axis Controller - Have
authorized

  2. Remove door and dead front of ATS.

  3. Connect Utility (L1-L2) to ATS Utility side breaker. Torque to 275 in-lbs.

  4. Connect Utility N to Neutral lug. Torque to 275 in-lbs.

  5.  Connect earth GROUND to the GROUND bar. NOTE: GROUND and NEUTRAL bonded in this panel.
    CHAMPION Automatic Transfer Switch with Axis Controller - Remove
door

  6. Connect Generator L1-L2 to Generator side breaker. Torque to 45-50 in-lbs.

  7. Connect Generator Neutral to the neutral bar. Torque to 275 in-lbs.

  8. Connect Generator Ground to ground bar.
    Torque to 35-45 in-lbs.
    CHAMPION Automatic Transfer Switch with Axis Controller - Connect
Generator

  9. Connect Load bars L1 and L2 to the distribution panel.
    Torque to 275 in-lbs.

  10. Pull NEUTRAL from ATS to the distribution panel. Pull GROUND from ATS to the distribution panel.

CHAMPION Automatic Transfer Switch with Axis Controller - Pull
NEUTRAL

CAUTION
Remove bond from distribution panel if installed.

INSTALLATION

Low Voltage Control Relays

The aXis Controller™ ATS has two low voltage relays that can be used to manage the load of air conditioners or other devices that utilize low voltage controls. The ATS’s two low voltage relays are called AC1 and AC2 and are found on the aXis control board as shown in the picture below.

CHAMPION Automatic Transfer Switch with Axis Controller - picture
below

CONNECTING TO AC1 AND AC2
For air conditioners or other low voltage controls, route your low voltage wiring into the ATS using code-appropriate conduit and fittings. Connect the wiring to pin 1 and pin 2 of either AC1 or AC2 as shown in the diagram above. Please note that AC2 has three pins available. Pin 3 of AC2 is only used when this ATS is being wired to a non-aXis Controller™ in HSB. In that scenario, Pin 1 and Pin 3 of AC2 become the two-wire start signal for the non-axis HSB and AC2 cannot be used to manage a load.

Settings on the aXis Controller™ Module
  1. On the aXis control board, set the two circular pots that are located to the right of the DIP switches to match the maximum power output of the generator for your fuel type.
    1st pot (left pot) is 10’s value, 2nd pot (right pot) is 1’s value, do not go over generator rating. If the wattage rating of the generator falls between settings choose the next lower value; i.e. generator rating is 12,500W, set pots to 1 and 2 for 12,000W.
    CHAMPION Automatic Transfer Switch with Axis Controller -
Settings NOTICE
    All DIP switches are set to ON by default from the factory.

  2. Verify the DIP switches are set for your installation. Adjust as needed.
    DIP Switch Settings
    Switch 1. Load Module 1 Lockout
    On= Load Module 1 is being managed. Load Module 1 is the lowest priority of the 4 load modules. This load will be turned off first as the ATS manages the home’s load.
    Off= Load module 1 will stay off during HSB power.
    Switch 2. Load Module 2 Lockout
    On= Load Module 2 is being managed.
    Off= Load module 2 will stay off during HSB power.
    Switch 3. Load Module 3 Lockout
    On= Load Module 3 is being managed.
    Off= Load module 3 will stay off during HSB power.
    Switch 4. Load Module 4 Lockout
    On= Load Module 4 is being managed. Load Module 4 is the highest priority of the 4 load modules. This load will be turned off last as the ATS manages the load of the home.
    – Off= Load module 4 will stay off during HSB power.
    Switch 5. Frequency Protection.
    – On= All managed loads will be turned off when if the HSB frequency drops below 58 Hz.
    – Off= All managed loads will be turned off when if the HSB frequency drops below 57 Hz.
    Switch 6. Spare. Not used at this time. Switch position does not matter.
    Switch 7. Power Management
    On= ATS is managing the load of the home.
    Off= ATS has disabled power management.
    Switch 8. PLC vs. Two-Wire Communication
    On= ATS will control HSB startup and shutdown through PLC.
    This is the preferred method of communication however it requires the HSB to be an aXis controlled HSB.
    Off= ATS will control the start of the HSB using the AC2 Relay.
    In this setting, the AC2 can not be used to manage a load. Pins 1 and 3 of the AC2 connector will be used for the HSB startup signal.
    Switch 9. Test HSB with Load
    On= Test occurs with the load.
    Off= Test occurs without load.
    Switch 10. Master/Slave
    On= This ATS is the primary or only ATS. <- most common.
    Off= This ATS is being controlled by a different aXis controller™ ATS. Used for installations that require two ATS boxes (i.e. 400A installations).
    Switch 11. Exercise Test
    On= Exercise tests will occur per the schedule that is programmed into the aXis controller.
    Off= Exercise tests are disabled.
    Switch 12. Time delay for HSB to accept load.
    On= 45 seconds.
    Off= 7 seconds.

  3. Have authorized utility personnel to reconnect the utility meter to the meter socket.

  4. Verify voltage at the utility circuit breaker.

  5. Turn on the utility circuit breaker.

  6. ATS aXis Controller™ module will begin the boot-up process.
    Allow the ATS aXis Controller™ module to fully boot up (approximately 6 minutes).

  7. The home should be fully powered at this point.

WIFI Setup Method
  1. Use a WiFi-enabled device (laptop, smartphone, tablet, etc.) in near proximity to the ATS.

  2. Search and Connect to network name (SSID) “Champion HSB”. The password for the network is located on a decal on the dead front of the ATS.

  3. After connecting, open your device’s web browser. Many times the Champion aXis Controller™ Home Standby Generator Settings Page will autoload however if that is not the case, refresh the browser or change the web address to anything.com. As your device attempts to reach the internet the WiFi module in the ATS will redirect your browser to the Champion aXis Controller™ Home Standby Generator Settings Page.

  4. On the Champion aXis Controller™ Home Standby Generator Settings Page, set the date and time. Use either the dropdown boxes or the “USE THIS DEVICE’S DATE & TIME” button to set the time and date.
    Confirm and  Save the settings before continuing.
    CHAMPION Automatic Transfer Switch with Axis Controller - Champion
aXis

  5. Set the HSB exercise frequency and schedule. Confirm and Save the settings before continuing.
    CHAMPION Automatic Transfer Switch with Axis Controller - before
continuing

  6. Wireless network settings are not used at this time. The default values (shown below) should not be adjusted.
    CHAMPION Automatic Transfer Switch with Axis Controller - used at this
time

  7. The time, date, and exercise information have now been set up for the aXis ATS and HSB. You can close your browser and disconnect from the WIFI, or skip to step 2 in the next section “ATS & HSB STATUS USING WIFI”.

ATS and HSb Status Using WIFI
  1. Using a WIFI-enabled device, connect to the “Champion HSB” WIFI network following steps 1, 2, and 3 from WIFI Setup Method.

  2. After loading the Home Standby Generator Settings page, locate and click the icon at the bottom right corner of the page.

  3. You are now viewing the ATS and HSB status page. Items such as voltage, frequency, current, etc. can all be viewed for both utility and HSB power. All of the information is life. There are three tabs located at the top of the page.
    ATS, GEN, and LMM. Each tab will display the status for the Transfer Switch, Home Standby Generator, or Load Management Module(s) respectively.

  4. When finished viewing the status of the ATS, Generator, and LMM, close your browser and disconnect from the WIFI.

Connecting the Load Management Systems

The following instructions pertain only to aXis Controller™ Load Management Modules (LMM) that use Power Line Carrier (PLC)
communication. If one or more LMM’s are being installed on the home, install them per the installation instructions included with the LMM before continuing.

Teaching System

After installation and wiring are complete teach the ATS which loads are attached by the following procedure. Teaching the system is only required if 1 or more LMM’s were installed OR if AC1 OR if AC2 is being used to manage loads.

  1. Turn Champion aXis Controller™ ATS UTILITY circuit breaker to the OFF position. The generator will start and run automatically.

  2. Confirm managed loads are all operating.

  3.  Press and hold the button marked “LEARN” for 8 seconds.
    ATS will shut off managed loads one at a time until all are OFF.
    ATS will flash LEDs indicating a function in the process.

  4. After ATS has learned all loads the LMM units will be returned to normal operation.

  5. Installation configuration is now held in memory and will not be affected by a power outage.

  6. Return the UTILITY circuit breaker to the ON position. ATS will transfer load back to the utility and the generator will cool down and shut off.

  7. Repeat this process if LMM units are added or removed from the system.

CHAMPION Automatic Transfer Switch with Axis Controller - Repeat this
process

Full System Check
  1. Open Utility breaker for full system test, close breaker after confirming all systems working.

  2. After the Utility breaker opens engine will start automatically.

  3. aXis ATS control panel will reboot on Generator power and control switching of latching relays.

  4. The home is now powered by Generator. If Load Management modules (LMM) have been installed, they will become active after 5 minutes.

  5.  Close Utility breaker

  6. The system is now fully functional.

  7.  Replace the dead front by sliding it from the bottom up into the cabinet; the panel should index into the door latch protrusions. Secure it to the dead front bracket with included nut and stud.

  8. Replace the door and secure it with included hardware. It is recommended to secure the door with a lock.

  9. Return to HSB and verify the controller is in “AUTO” mode.
    Confirm icons indicate Utility power is active, Utility side relay is closed, and home is receiving power.

  10. Close and lock HSB hoods return keys to the customer.

NEMA 1 – This type of enclosed ATS is for indoor installations only.
NEMA 3R – This type of enclosed ATS is similar to the indoor box, except that it is a weatherproof enclosure and required for exterior installations by code. The enclosure only has knockouts on the bottom side of the enclosure, requires water-tight fasteners/ grommets when installed outside per code. This enclosure can also be used inside.

SPECIFICATIONS

aXis Controller™ Module Automatic Transfer Switch

Model Number ………………………………………………………. 102006
Enclosure Style ………………………………………..NEMA 3R outdoor
Maximum Amps …………………………………………………………. 200
Nominal Volts ………………………………………………………. 120/240
Load Management Circuits ………………………………………………. 4
Weight ………………………………………………………. 43 lbs (19.6 kg)
Height ………………………………………………………..28 in. (710mm)
Width …………………………………………………………20 in. (507mm)
Depth ………………………………………………………..8.3 in. (210mm)

Technical Specifications

– 22kAIC, no short-time current rating.
– Suitable for use in accordance with the National Electrical Code, NFPA 70.
– Suitable for control of motors, electrical discharge lamps, tungsten filament lamps, and electrical heating equipment, where the sum of the motor full load ampere ratings and the ampere ratings of the other loads does not exceed the ampere rating of the switch, and the tungsten load does not exceed 30% of the switch rating.
– Continuous load not to exceed 80% of switch rating.
– Line voltage wiring: Cu or AL, min 60°C, min AWG 1 – max AWG 000, torque to 250 in-lb.
– Signal or Com Wiring: Cu only, min AWG 22 – max AWG 12, torque to 28-32 in- oz.

WARRANTY
Each Champion transfer switch or accessory is guaranteed against mechanical or electrical failure due to manufacturing defects for a period of 24 months following shipment from the factory.
The manufacturer’s responsibility during this warranty period is limited to repair or replacement, free of charge, of products proving defective under normal use or service when returned to the factory, transportation charges prepaid. Guarantee is void on products that have been subjected to improper installation, misuse, alteration, abuse or unauthorized repair. The manufacturer makes no warranty with respect to the fitness of any goods for a user’s particular application and assumes no responsibility for the proper selection and installation of its products. This warranty is in lieu of all other warranties, expressed or implied, and limits the manufacturer’s liability for damages to the cost of the product.
This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

WARRANTY*

CHAMPION POWER EQUIPMENT
2 YEAR LIMITED WARRANTY
Warranty Qualifications
To register your product for warranty and FREE lifetime call center technical support please visit:
https://www.championpowerequipment.com/register
To complete registration you will need to include a copy of the purchase receipt as proof of the original purchase. Proof of purchase is required for warranty service. Please register within ten (10) days from the date of purchase.

Repair/Replacement Warranty

CPE warrants to the original purchaser that the mechanical and electrical components will be free of defects in material and workmanship for a period of two years (parts and labor) from the original date of purchase and 180 days (parts and labor) for commercial and industrial use. Transportation charges on products submitted for repair or replacement under this warranty are the sole responsibility of the purchaser. This warranty only applies to the original purchaser and is not transferable.

Do Not Return The Unit To The Place Of Purchase

Contact CPE’s Technical Service and CPE will troubleshoot any issue via phone or e-mail. If the problem is not corrected by this method, CPE will, at its option, authorize evaluation, repair, or replacement of the defective part or component at a CPE Service Center. CPE will provide you with a case number for warranty service. Please keep it for future reference. Repairs or replacements without prior authorization, or at an unauthorized repair facility, will not be covered by this warranty.

Warranty Exclusions

This warranty does not cover the following repairs and equipment:
Normal Wear
Products with mechanical and electrical components need periodic parts and services to perform well. This warranty does not cover repair when normal use has exhausted the life of a part or the equipment as a whole.

Installation, Use, and Maintenance
This warranty will not apply to parts and/or labor if the product is deemed to have been misused, neglected, involved in an accident, abused, loaded beyond the product’s limits, modified, installed improperly, or connected incorrectly to any electrical component.
Normal maintenance is not covered by this warranty and is not required to be performed at a facility or by a person authorized by CPE.

Other Exclusions
This warranty excludes:
– Cosmetic defects such as paint, decals, etc.
– Wear items such as filter elements, o-rings, etc.
– Accessory parts such as storage covers.
– Failures due to acts of God and other force majeure events beyond the manufacturer’s control.
– Problems caused by parts that are not original Champion Power Equipment parts.

Limits of Implied Warranty and Consequential Damage

Champion Power Equipment disclaims any obligation to cover any loss of time, use of this product, freight, or any incidental or consequential claim by anyone from using this product. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
A unit provided as an exchange will be subject to the warranty of the original unit. The length of the warranty governing the exchanged unit will remain calculated by reference to the purchase date of the original unit.
This warranty gives you certain legal rights which may change from state to state or province to province. Your state or province may also have other rights you may be entitled to that are not listed within this warranty.

Contact Information

Address
Champion Power Equipment, Inc.
12039 Smith Ave.
Santa Fe Springs, CA 90670 USA
www.championpowerequipment.com

Customer Service
Toll-Free: 1-877-338-0999
info@championpowerequipment.com
Fax no.: 1-562-236-9429

Technical Service
Toll-Free: 1-877-338-0999
tech@championpowerequipment.com
24/7 Tech Support: 1-562-204-1188

References

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