ALORAIR HDi90 Basement Dehumidifier with Pump Instruction Manual

Sentinel HDi90
Installation and Operations Manual

AlorAir Solutions INC.
Add: 2048 E. Francis St Ontario CA 91761
Tel: 888-990-7469
E-mail: sales@alorair.com

Warranty Registration

Congratulations on purchasing a new Sentinel Dehumidifier. Your new dehumidifier comes with an extended warranty plan. To register, simply fill out and return the warranty
form provided in your dehumidifier box.
Be sure to note your dehumidifier serial number as you will need it for registration.

Safety Notes

• The Sentinel Series Dehumidifier must always be connected using a grounded electrical connection (as required for all electrical appliances). if non-grounded wiring is used, all liability reverts to the owner, and the warranty is voided.

• Sentinel Dehumidifiers should only be maintained and repaired by a qualified technician.

• Sentinel Dehumidifiers are only intended for operation when oriented with the unit sitting on its feet and level. Operating the unit in any other orientation could allow water to flood electrical components.

• Always unplug the dehumidifier before moving it to another location.

• if there is a chance that water flooded the dehumidifier, it should be opened and allowed to dry thoroughly before reconnecting to electrical power and restarting.

• To ensure proper operation, neither the inlet nor discharge should be positioned against a wall. The inlet requires a minimum of 12″ clearance and the discharge requires a
  minimum of 36″ clearance.

• The best option for proper diffusion of air throughout the room is to have the discharge blowing away from a wall and the inlet pulling air in parallel to a wall.

• Do not insert your fingers or any objects into the inlet or discharge.

• AII work on the dehumidifier should be done with the unit “off’ and unplugged.

• Do not use water to clean the exterior. To clean the unit, unplug from power, then use a damp cloth to wipe the exterior.

• Do not stand on the machine or use it as a device to hang clothes.

identification

For future reference, write down the model, serial number, and date of purchase for your dehumidifier.
This is extremely helpful if you need to seek assistance in the future. The data label on the side of your unit has the key characteristics of your specific unit.
Model Number: Sentinel HDi90
Serial Number:………..Date of Purchase:…………..
For additional questions concerning your dehumidifier, the following options are available:

• Contact your installing contractor
• E-mail: sales@alorair.com

Electrical Supply

Power Supply: 115 V, 60 Hz AC, Single Phase
Outlet Requirement: 3-Prong, GFI
Circuit Protector: 15 Amp
WARNING: 240 Volts AC may cause serious injury from electric shock.
To reduce risk of injury:

1. Disconnect electrical power befare servicing
2. Only plug the unit into a grounded electrical circuit
3. Do not use an extension cord
4. Do not use a plug adapter

Principie of Operation

The Sentinel Series Dehumidifiers utilize its integral humidistat to monitor the conditioned space.
When the relative humidity goes above the selected setpoint, the dehumidifier will energize. Air is drawn across an evaporator coil, which is cooler than the dew point of air.  This means moisture will condense out of the air. The air is then reheated through the condenser coil and distributed back into the room.

installation

The area to be controlled should be sealed with a vapor barrier. if the unit is installed in a crawlspace, all vents should be sealed.
WARNING: Do not install your dehumidifier in a corrosive environment. Some liquid-vapor barriers dry via “solvent evaporation”. Always make sure that the barrier is completely dry and the area is thoroughly ventilated befare installing a dehumidifier.
Step #1: Place dehumidifier on a level surface.
Do not place the unit directly on the vapor barrier. For example, use blocks or pavers to create a level surface.
if the unit is handled in such a manner that the compressor did not remain in the upright position, you will need to place it on a level surface, then wait a minimum of 2 hours befare turning “on”,

Step #2: Set Up Drain line
The included drain line attaches to the unit via a compression type fitting on the discharge end of the unit. To attach the drain line, remove the compression nut and slide it over the end of the hose to be attached to the unit. Slide compression nut side of the hose over the insert on the compression fitting completely. Tighten compression nut.

Step #3: Plug unit into 15 amp grounded circuit.

1. Power Key
   • Use this button to turn the dehumidifier on and off. Press once to turn the machine on. You will hear two beeps and the, the light will illuminate Press the power button a  second time and you will hear one beep as the machine shuts down. Note that there is a one-minute fan delay on shutdown.

2. Arrow Buttons
   • Use the up and down arrow buttons to set the desired humidity setpoint on the display screen.
   The setpoint can be any number between 36-90%. Creating a setpoint means that when the indoor humidity is lower than the setpoint, the machine will stop automatically. Conversely, when the indoor humidity is higher than the set level, the unit will operate. NOTE: The humidity levels displayed are approximate only (+/- 5%).

3. Continuous Mode
   • To switch into the continuous mode, simply use the down arrow key to set the humidity below 36%.
   At this point the Cont. the light should illuminate green on the display board to indicate you have successfully switched to continuous mode. The display screen will show  “CO”.
   • When set to continuous, the dehumidifier will run constantly, regardless of the humidity level until you turn the unit off or switch back to normal humidistat operation. lf you would like to switch back to normal humidistat operation, simply move the setpoint above 36%.

4. Central Control
   • This mode is not applicable on the Sentinel HDi90.

5. Manual Drain Button
   • For extended storage or movement of the machine, press the “Drain” button to remove water from the integral pump’s reservoir.

6. Pump Trouble Warning
   • When the pump reservoir water level is too high, the high water sensor will actívate to prevent over­ flow. When this occurs, the dehumidifier will stop the compressor automatically and the display will show “E4”. After a 1 minute delay, the fan motor will turn off and the machine will not operate until the problem is resolved. To reset the unit after an “E4” error, check the pump to verify it is functioning, then unplug the unit for two minutes.

7. Auxillary Terminals A5/A6
   • The A5/A6 on the terminal strip can be used as a safety switch for an externa! condensate pump.
   lt should be set to N/O (normally open) at the dehumidifier. lf an E4 error occurs, switch the wiring to N/C (normally closed).
   

Indicator Lights

1. Humidity Display Screen
   • The display screen has two functions:
   1. When the unit is powered on, it shows the humidity of the space.
   2. While setting the desired humidity level, the screen will show the set humidity. After a brief delay, the display will revert to the current humidity level.

2. Power Indicator Light .
   • This light indicates that the unit is properly powered on and ready to operate. Always make sure the unit is “off’ prior to performing any service.

3. Continuous Mode/AutoDefrost Light
   • When this light illuminates green, it indicates that the dehumidifier is set to the continuous operation mode.
   • When the light glows red, it means the unit is in auto defrost mode and clearing the evaporator coil of any ice buildup.

4. Compressor Lights .
   • When the compressor light glows red, it indicates the compressor has been initiated but is currently warming up.
   • Once the compressor light switches to green, it indicates the compressor is in working status.

Remate Control instructions

Sentinel Dehumidifiers can be controlled using an optional remote accessory. The Sentinel Remate Control connects to your Sentinel Series Dehumidifier via a 25′ CAT 5 cable. The Remate control contains an integrated sensor that gives you multiple options for remotely controlling your unit, in addition to monitoring the conditions surrounding the dehumidifier.
One application for the remote control is to install the dehumidifier in one room with the conditioned air ducted into a second room that contains the remote. For example, the dehumidifier could be installed in a laundry room and ducked into a living room. The remote would then be mounted in the living room so the remote sensor can control the humidity and provide easy controls for the user.
Another useful application for the remote control is if the dehumidifier is in an area that’s difficult to access on a regular basis. For instance, if your dehumidifier is installed in your crawl space, the remote could be mounted in your living space or garage. This provides you with an easy way to monitor the dehumidifier.

1. On/Off (Power)Button
   Press the on/off button and the machine will start running (two beeps). Press the button again to turn the machine off.

2. Up Button • / Down Button
   Use the Up and Down arrow buttons to adjust the humidity level.
   

3. Mode M
   Use the Mode button to switch between dehumidification and a ducted application.
   • The symbol on the display board indicates the sensor on the remote control is being utilized.
   • The symbol on the display board indicates the sensor on the dehumidifier is being utilized.

4. Temperatura T
   Press the temperature button to display the current temperature on the screen. Press the button again to turn off the display.

5. Continuous e
   Press this button to switch the unit into continuous mode. **cont**. will appear on the display to indicate continuous mode.

6. Drain Pump p
   Use this button if the unit will not be in use for an extended period of time. Pressing the drain pump button will remove water from the pump reservoir, so the unit can be safely moved or stored.
   NOTE: The symbols mentioned above wi/1 only appear when the dehumidifier is powered on.

Operating instructions

1. Start the machine
   Press the power key to turn the machine on.

2. Adjust Settings
   Use the up and down arrow keys to adjust your desired setpoint (typically 50-55%).

3. Stop the machine
   Press the power key again and the machine will stop. Note the fan will continue to operate for 1 minute after the unit has shut off. NOTE: Do not disconnect the power cord to force the machine to stop. Always use the power button.

4. Water Drainage
   The Sentinel HDi90 has both automatic and manual draining. During normal operation, the Sentinel HDi90 will automatically drain as required. lf you would like to store or move the machine, you may press the drain button to drain the water from the pump reservoir. The drain will operate for 15 seconds each time the button is pushed. lt  may be necessary to push the drain button more than once to completely empty the reservoir

Sentinel HDi90 Diagram
FrontView

BackView

Maintenance

WARNING Always unplug the unit before doing any maintenance.
Condensate Pump
Your Sentinel HDi90 is equipped with an integral condensate pump designed to pump water from your dehumidifier out to the desired drain. This pump requires routine maintenance that is not covered by your 1-year parts warranty. Only a detective pump will be repaired or replaced during the warranty period.

Preventative Maintenance
As with all pumps, preventative maintenance is necessary to prevent issues from dirt and slime that may accumulate in the drain system. This includes the drain pan, hose to the condensate pump, pump reservoir, pump head float assembly, and discharge tubing.

At least once per year, clean your pump system

Cleaning the machine body
Use a soft damp cloth to clean the exterior of the unit. Do not use any soap or solvents.

Cleaning the filter

1. Unplug the unit.

2. Slide-out the filter.

3. Clean the filter mesh by vacuuming or washing with warm water (no soap or solvents).
   

4. Be sure the filter is completely dry befare reinserting.

Coil Maintenance

• Once per year, clean the coils with an approved coil cleaner. The coil cleaner should be a self-rinsing, foaming cleaner such as WEB® Coil Cleaner.

Electrical Access

1. Unscrew the 4 screws on the side panel to access the control board.
   

Pump maintenance

1. Unscrew the 4 screws on the pump access panel.
2. Remove the screw on the pump.
3. Undo the 3 pumps’ quick connect.
4. insert a flathead screwdriver into the notch on the side of the pump to help you gently lift the pump off it’s reservoir (the reservoir remains attached to the unit).

Cleaning/Disinfecting the Pump
Basic Cleaning (Complete about once a year, depending on environment)

1. Open the end cap on the filler side of the unit. Press the drain button to drain the reservoir.

2. Disconnect power to the dehumidifier.

3. Mix a 16 oz solution of either (1 oz bleach + 15 oz water) OR (4 oz white vinegar + 12 oz water).

4. Pour the solution into the drain tray at the base of the coils. lf any cleaning solutions get on coils,
   flush with water.

5. Allow the solution to soak for 15 minutes.

6. Reconnect the dehumidifier to power.

7. Fill the reservoir with water and flush/cycle the pump at least two times.

8. If drain line is still filled with debris, repeat the process. if still not cleaned, move on to Advanced Cleaning.

9. Reassemble the unit, unless moving on to advanced cleaning.

Advanced Cleaning(Complete as needed)

1. Press the drain button to drain the water from the reservoir (A wet-dry vacuum or towels can be used to remove any remaining water).

2. Unplug the dehumidifier and remove the cover so you have access to the pump.

3. Remove the pump head from the reservoir by unscrewing the screw. Wipe reservoir clean with a paper towel.

4. Mix a 16 oz solution of either (1 oz bleach + 15 oz water) OR (4 oz white vinegar+ 12 oz water).

5. Fill the pump reservoir with a cleaning solution.

6. Reassemble the pump, then use a manual drain button to flush the mixture through discharge tubing.

7. Pour the same cleaning solution slowly into the drain tray under evaporator coils and let it clean the hose from the pan to the pump. This process can be stopped when the pump energizes one time.
   NOTE: if you get any of the cleaning solutions on the coils, flush with water.

8. Pour sufficient clean water through the drain pan to allow the pump to turn on twice.

9. Reassemble the unit and return it to operational status.

Dehumidifier Storage

If the unit will be stored for an extended period of time, complete the following steps:

1. Turn off the unit and allow it to dry
2. Complete steps #1-3 in Advanced Cleaning (above) to clean out the pump reservoir.
3. Wrap and secure the power cord
4. Cover filler mesh
5. Store in a clean, dry space

Ducted Applications

Ducting the dehumidifier allows the unit to be in one room while conditioning an adjacent room. The inlet/return grille is designed for 12″ flex ducting (optional accessory PN: W-103) while the supply grille is designed for 6M flex ducting.
Be sure to secure the ducting with tie wrap. Also, keep in mind, that the supply ducting can be screwed into an adapter if necessary.

Ducting installation

• The maximum total length of duct run= 1 O’
• Maximum length if only ducting inlet or outlet 6′
• To connect 12″ return ducting, it may be helpful to:
  1 . Remove inlet grille from end cap
  2. Connect duct to inlet grille
  3. Reconnect inlet grille to end cap

Note: The supply duct adapter is standard on all units. The return duct collar is an optional accessory.

Removing Duct Adapter
if it is necessary to remove the adapter, place your hand at bottom of the adapter and use your hands to lift it out and down. This will remove the cover hooks from the machine.

Flex Duct installation
Rotate the flex duct counter­ clockwise.

installing Duct Adapter
To install the adapter, line it up with hales on the side of the unit and push it up from the base of the adapter.

Flex Duct Removal
Rotate flex duct clockwise or remove wire tie.

Troubleshooting

that the plug is properly installed in the outlet
Room Temperature Over104°F (Display HI) or Below 33.8°’ (Display LO)| The unit is outside the operating temperature range. Modify the room conditions so the temperature is between 33.8° -104° and the operation will commence.
Low Air Flow| Air Filter is Clogged| Clean the filter mesh according to the instructions listed in the manual.
Air Inlet or Outlet is Blocked| Clear the blockage from the inlet or outlet.
Loud Noise| Machine Is Not Level| Move the dehumidifier to flat, firm ground.
Filter Mesh is Blocked| Clean the filter mesh according to the instructions listed in the manual.
Trouble Code E:1| El =Humidity Sensor Issues| Check to ensure that the wire is connected at both ends. If no issues are visible, the sensor may be faulty.
Trouble Code E: 4| Pump has failed| Verify that the pump is working. If so, unplug the unit for two minutes, then restart.
Trouble Code: HI or LO| Room Temperature Over 104°F or Below 33.8°F (Display LO)| The unit is outside the operating temperature range. Modify the room conditions so the temperature is between 33.8° -104°F and the operation will commence. If the room is not out of temperature range, replace the faulty sensor.

Pump Alarm- Trouble Code E4

If a pump alarm is shown on the display, complete the following steps:

1. Reset the unit by disconnecting the power cord and then reconnecting it.
   NOTE: UNIT WILL NOT FUNCTION UNTIL THE ERROR CODE HAS BEEN CLEARED.

2. Manually check to see if the pump is operational by pressing the drain button. Check if the pump ener­ sizes and de-energizes properly. Additionally, check to see if any water purged from the system.

3. if you haven’t cleaned the system recently, check the discharge line far an obstruction, then clean the balance of the pump system (see “Maintenance” on page 8 for details)

4. Replace the hoses and/or pump, if maintenance alone isn’t sufficient

Sentinel HDi90 Spare Parts

ALL Sentinel Models-Parts

Part#|

Description

S-100| Remote Control Package(cable+remote)
5-101| Remote Control
S-102| Remote Control Cable,25′
S-103| Return Duct Collar Accessory
S-106| Duct Kit Assembly(W-103+W-100)
5-107| Fiexible Supply Duct/72″
S-108| Main Control Board
S-109| Display Board
S-110| RH/Temperature Sensor

Sentinel HDi9O-Filters

Part#|

Description

S-915| Prefilter
S-916| Filter Assembly(Cassette+Prefilter)
S-917| MERV-8 Filter
S-918| HEPA Filter
S-919| Carbon Filter

Sentinel HDi9O-Parts

Pa rt#|

Description

S-900| Fan Motor
S-901| Complete Fan Assembly
S-902| Fan Capacitor
S-903| Compressor
S-904| Compressor Capacitor
S-905| Coil Assembly
S-906| Hot Gas Bypass Coil
S-907| Condensate Pump Assembly
S-908| RH/Temperature Sensor Cable
S-909| Display Cable
S-910| CAT 5 Prot Internal Cable
S-911| Foot, adjustable

Limited Warranty

Al/ warranty benefits apply to the original owner only. Warranty cannot be transferred or assigned.
1 YEAR (FROM DATE OF PURCHASE): AlorAir warrants the dehumidifier will operate free of defects in workmanship and materials. At its discretion, AlorAir will repair or  replace any malfunctioning components, free of charge (excluding transportation costs)
3 YEARS (FROM DATE OF PURCHASE): AlorAir warrants the refrigeration circuit (compressor, condenser, and evaporator) will operate free of defects in material or workmanship. At tt’s discretion, AlorAir will replace defective parts, including factory labor or refrigerant. This does not include transportation.
5 YEARS (FROM DATE OF PURCHASE): AlorAir warrants the compressor, condenser, and evaporator will operate free of any defects in material or workmanship. At its discretion, AlorAir will repair or replace the defective parts. This does not include labor, transportation, or refrigerant.
CUSTOMER RESPONSIBILITIES: In order to take advantage of the warranty service, the customer must do the following:

1. Customer must provide normal care and maintenance (including, but not limited to cleaning filters, coils, and pumps)
2. Removal and re-installation of the unit are the sole responsibility of the owner.
3. if a customer cannot return the unit to a certified repair center, all costs associated with freight shipment are borne by the customer. In addition, all duties related to freight  shipments, including but not limited to palletizing, wrapping, labeling, and pickup are associated with the customer.
4. If shipped, the customer is responsible for all risks of loss or damage.

AllerAir Warranty Steps:

1. Once goods are received, customers must log in www.alorair.com to fill out the warranty registration form and submit it to AlorAir apply until it meets its deadline. company. We will receive your purchasing and installation information and save it.
   If no warranty registration is sent to us, the warranty period will begin the day the shipment left the warehouse. Please be sure to record serial # and date of installation.  You will need this information to receive the RA number.

2. If warranty service is necessary, customers must contact AlorAir Tech Support by sales@alorair.com or local technical service phone to receive a Return Authorization (RA number). Once an RA has been issued, customers should bring the unit to a certified repair center. AllerAir will arrange the shipping to bring the unit back to the Alorair warehouse (at the expense of the customers) if customers are not available.

3. After the unit has been received by AlorAir (whether ata the repair center or the warehouse), AlorAir will have an initial inspection. if it is determined to be an invalid warranty claim (see exclusions below), customers have to pay for all associated repair costs and shipping costs for units repair.

4. Customers can pick up the unit after repair at their own expense for shipping. Units will have rigorous testing before sending it back to customers.

5. If the unit can no longer be fixed, and it is in the warranty period and determined to be a valid claim, we will ship the customer a new unit within the same year warranty from the date of replacement.

6. After parts are repaired or replaced by AlorAir, the original warranty period continues to No extensions to the original warranty period.

Limited Warranty Exclusions

EXCLUSIONS:
DAMAGE DUETO THE FOLLOWING IS NOT COVERED UNDER WARRANTY

1. ACTS OF NATURE- INCLUDING BUT NOT LIMITED TO:
   • FLOODING
   • FIRE
   • WATER DAMAGE
   • HURRICANE/STORM DAMAGE

2. IMPROPER USAGE- INCLUDING BUT NOT LIMITED TO:
   • POOL/SPA/TUB APPLICATIONS
   • MISUSE, ABUSE, OR TAMPERING WHETHER INTENTIONAL ACCIDENTAL
   • IMPROPER INSTALLATION OR DESIGN
   • IMPROPER VOLTAGE
   • LACK OF NORMAL CARE
   • FAILURE TO FOLLOW INSTRUCTIONS

3. CORROSION

4. FREEZING

5. ANY ADDITIONAL COSTS DUETO CHANGES IN LAWS OR BUILDING CODES

6. FREIGHT CHARGES

7. ANY COSTS DUETO LOST PROFIT OR DELAY

8. DAMAGE TO PROPERTY

9. CAUSE BEYOND CONTROL

10. CONSUMABLE PARTS, INCLUDING BUT NOT LIMITED TO:
    • FILTERS
    • BATTERIES
    • POWER CORDS
    • VALVES
    • SWITCHES
    • RUBBER PARTS

11. DIRECT, INDIRECT, COLLATERAL OR INCONSEQUENTIAL DAMAGES OF ANY KIND THE WARRANTIES ANO LIABILITIES SET FORTH ARE IN  LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, IN LAW OR IN FACT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY  AND FITNESS FOR PARTICULAR PURPOSE. Alorair’s total liability, regardless of nature of claim shall not exceed the original purchase price of the product if a production component is replaced while under warranty, the applicable warranty period shall not be extended beyond the original warranty time period.

The foregoing shall constitute the total liability of the seller in the case of detective performance of all or any of the equipment or services provided to the buyer. buyer agrees to accept and hereby accepts the foregoing as the sole and exclusive remedy for any breach or alleged breach of warranty by seller.
Any dishonesty or fraud in connection with the Alorair warranty thoroughly voids all warranty policies. Alorair expressly reserves the right to pursue legal action in the event of dishonesty, fraud, or attempted fraud.

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