Cadco XAF-113 120V Half Size Countertop Convection Oven Instruction Manual

June 6, 2024
Cadco

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Cadco XAF-113 120V Half Size Countertop Convection Oven

Cadco XAF-113 120V Half Size Countertop Convection
Oven

DATA PLATE

DATA PLATE

CERTIFICATION

  1. The “MET” mark on our data labels and on our user manual refers to the following listings:
    Certifications are listed under UNOX S.p.A., MET file #E112912, including XAF series oven models
    Class Number: 2831-03 DESCRIPTION: HEATERS-Cooking and Liquid – Stationary Type
    Class Number: 2831-83 DESCRIPTION: HEATERS-Cooking and Liquid-Stationary Type-Certified to the requirements of UL 197 (for USA) and CSA C22.2 No. 9 (for Canada)

  2. The “NSF” mark refers to listing including XAF series oven models under UNOX SPA for NSF/ANSI STANDARD 4: Commercial Cooking, Rethermalization and Powered Hot Food Holding and Transport Equipment. http://info.nsf.org/Certified/Food/Listings.asp?Company=79610&Standard=004

INSTALLATION – PRELIMINARY OPERATIONS

All electrical connections and installation operations must be done by qualified personnel, and comply with all existing codes.

CHECK THE LOCATION OF INSTALLATION

Verify the overall measurements and the exact position of the electrical and water connections (where applicable) before installing the oven. Refer to the illustrations in the separate “technical data” document for your model.

FEET ASSEMBLY

You will find the feet packed inside your oven’s cooking cavity. The feet must be used when your oven is in operation. Never use your oven without its feet properly installed, unless the oven is on an oven stand. Assemble the feet as shown. (Full size models come with tall legs that screw into place; all other models come with shorter feet that pop into place.)

FEET ASSEMBLY

POSITIONING

Place your oven so the back and sides can be easily reached. This will make the electrical connections and any servicing points easily accessible. Your oven is not designed for built-in applications or for side by side positioning. Cadco suggests you leave a minimum distance of 4” between the back of the oven and the wall to allow for the escape of moisture. The oven must be placed upon a support, a stand, or on top of a counter made of non- combustible material. Never install the oven directly on the floor. If the oven is placed near walls, dividers, kitchen cabinets, decorated edges or drapes, they must be made of non combustible material.

REMOVE THE PROTECTIVE FILM

Carefully remove all the protective film from the external walls of your oven. Be sure to remove any residual glue left on the outside of the oven with an appropriate solvent.

INSTALLATION

ELECTRICAL CONNECTION
  • Connection to the electrical power source must be done according to all state and local codes. Before connecting your oven, make sure that the voltage and the amps comply with those stated on the data plate of your oven. Avoid using patch cords and multiple jacks.

  • The appliance must be placed so that the connection plug to the outlet can be easily reached.
    When the appliance is in operation, the power supply voltage must not diverge from the value of the nominal voltage, written on the technical data plate, by more than + or – 10%.

  • Ovens are equipped with cordset and NEMA plug (single phase; 120V or 208-240V, depending on oven model.) It is sufficient to insert the plug in the proper outlet (the outlet must be suitable for the plug assembled on the oven.)

WATER CONNECTION

(available on all current manual models per below)

  • WARNING: The water supplied to the oven must be free from chloramine, or else with levels not exceeding .5ppm. Any damage caused by chloramine within the water is not covered by warranty.
  • WATER SUPPLY SPECIFICATIONS
    •  Water supply must not exceed 86°F, and must be potable.
    • Water must have a maximum conductivity of 150 µS/cm. If greater than 150 µS/cm, use a filter to avoid limescale and/or other minerals from depositing inside the oven.
    • Water must have a hardness between 0.5° and 5°F (to avoid formation of lime deposits inside the electric valve and inside the cavity).
  • CONNECTION TO THE WATER NET: Full Size manual oven models (XAF-183 & XAF-193) come with an electrovalve for direct water connection.
    • A mechanical filter must be placed between the water system and the water connection of the oven.
    • Before connecting the water pipe to the oven, flush it out with water to clean the duct from any residue.
    • A shut-off valve should be positioned between the water supply and the oven.
    • Water used in the oven must have a pressure between 22 – 87 psi (150-600 kPa). If the pressure of water supply at the inlet is too low (22 psi/1.50 bar), a pump with a suitable flow rate should be used (minimum flow rate of 1.32 gpm (300 l/h).
    • Cadco suggests you use a decalcification filter in order to maintain fan balance.
  • AUXILIARY WATER PUMP (FOR CONNECTION TO AN EXTERNAL WATER TANK: ): Half Size manual ovens (XAF-113 & XAF-133) come with an EL080 Auxiliary Water Pump included, for manually pumping water from a bucket, water tank, or other container. WARNING: Before using the water pump, always make sure that there is water in the tank. Damage to the pump can occur if it is operated without water in the tank and it will void your warranty. If the pump makes “groaning” sounds, it is probably due to lack of water in the tank or the pump is simply running an air bubble through the system.

To install:

  1. Part (1) is found in the plastic bag inside your oven cavity, along with the oven feet.)
  2. Connect the pipe (1) of the filter to the pump (3) by pushing it onto the nipple of the pump sticking out of the back of the oven, as shown.
  3. Insert the filter into a water tank (such as Cadco model XC655) or other water container.
  4. Connect oven to power supply.
  5. Use only decalcified water.

AUXILIARY WATER PUMP

  • Hot air and steam will exit the oven from the back exhaust port. During most cooking cycles, you will have hot and humid exhaust coming out from this exhaust port (temperature and humidity of this exhaust depend on the cooking parameters being used.) The steam that comes out of the exhaust port can also be vented outside if desired.

INSTRUCTIONS FOR THE USER

Never allow grease splatters or spills to collect on the inside walls, floor, or ceiling of your oven. A simple cleaning with soap and water is usually enough to keep your oven spotless and in “like new” condition for years. Your oven should never be cleaned with a water hose or anything more powerful than a spritz bottle. For tougher cleaning and built up grease, we suggest using Foam Plus® from Discovery Products Corporation (Tel. 877.822.8500.)

INSTRUCTIONS FOR THE OPERATOR

You will find important information about maintaining and operating your new oven in this manual. Please read the manual and become familiar with your new oven before you begin to operate it. Keep the manual in a safe place and make sure everyone reads it before operating the oven. Please use only Cadco authorized service centers and always require quality UNOX-OEM parts. Failure to comply with these standards can compromise safety and will void your warranty.

NOTES FOR USE
  • Your Cadco oven was designed to cook food and must be used only for that specific purpose. Any other use may void your warranty. The oven allows you to work between 175ºF and 500ºF. It is suggested that you allow about 2-3″ between trays for proper air circulation during the cooking process.
    Use your Cadco oven for:

    • Baking all types of bread and pastry, both fresh and frozen.
    • Cooking any meat, fish, or fowl.
    • Rethermalizing any cooled or frozen cooked foods.
    • Cooking (not steaming) any kinds of vegetables.
  • Please avoid salting your food products while they are inside the cooking cavity. Salt is very corrosive and may, over time, damage the interior of your oven.

CONTROL PANEL

CONTROL PANEL

TIME DIAL

  • To operate your oven, you must first turn the time dial clockwise to the time you choose, from 0 to 60 minutes (if you’re facing the oven, it is the dial on the left side of the control panel).
  • You may also turn the time dial counterclockwise and click the dial over to operate the oven continuously, until you manually turn the knob back to “0”.
  • Whether you have chosen to set an actual time, or have set the time dial for continuous “on”, the internal light will turn on and the fan will begin spinning.

TIME DIAL

TEMPERATURE DIAL

  • The cooking temperature inside the cooking chamber is set by the temperature knob (if you’re facing the oven, it is the dial on the right side of the control panel).
  • Turn the dial clockwise and set your desired temperature. At this time the green pilot light, located just to the right of the temperature dial will turn on. This indicates that the oven is preheating.
  • Always preheat oven before placing food into it.

TEMPERATURE DIAL

Please note: the green pilot light will fluctuate on and off throughout the cooking cycle. This indicates that the heating element is turning on and off to help keep the actual temperature within 5-10 degrees of the set temperature.

HUMIDITY (On Models XAF-113, XAF-133, XAF-183, XAF-193)

HUMIDITY 01

  • These models have a manual humidity injection feature. Pressing the silver humidity button introduces a spritz of water to the cooking cavity, creating a moist cooking environment. The spritzing will continue until the button is released. The humidity indicator light will illuminate when the humidity feature is being used.
  • Warning! To keep from damaging the motors, the humidity injection button should only be pressed for short [5-10 seconds] intermittent periods. These ovens are not designed for steaming foods.
  • When operating below 300°F, the oven may develop excess water in the cooking cavity if too much water is spritzed into the cavity
  • WARNING: Before using the water pump, always make sure that there is water in the tank. Damage to the pump can occur if it is operated without water in the tank and it will void your warranty. If the pump makes “groaning” sounds, it is probably due to lack of water in the tank or the pump is simply running an air bubble through the system.

HUMIDITY 02

DOOR & FANS (FULL SIZE MODELS XAF-183 & XAF-193 ONLY!)
  • Fans stop automatically when oven door is opened.
  • Convection fans reverse direction approximately every 2 minutes for even baking.
CLEANING THE OVEN
  • WARNING: Before starting any maintenance or cleaning operation, it is necessary to disconnect the electrical power supply and wait for your oven to cool down completely.

BEFORE USING THE OVEN FOR FIRST TIME

  • Before plugging oven in:
    • Pull out & clean oven side racks and wire shelves separately (using damp cloth, hot soapy water), then replace when done.
    • Clean oven cavity (using damp cloth, hot soapy water.)
  • With the oven cavity empty, heat the oven for 30 minutes to 350°F (eliminating odors caused by residual protective factory grease.)
  • Never clean the oven cavity with acids, abrasives, or aggressive detergents.

GENERAL

  • Wipe up any spills as they occur (after the oven has cooled down for 10-15 minutes.)
  • Never clean the oven cavity with acids, abrasives or aggressive detergents.
  • Never use a spray of water to clean the outside of your oven. This may damage the electrical components and void your warranty.
  • NOTE: Using a Cadco oven without a gasket or with one in disrepair may cause the hinges to seize, as well as limit the oven’s ability to maintain the proper temperature. Doing so will void the warranty on the hinges. Please inspect and clean the door gaskets daily.

DAILY CLEANING

  • Unplug oven and let it cool down for 10-15 minutes.
  • Clean the oven cavity and oven door gasket using only proper products (degreaser, damp cloth.) (Never clean the oven cavity with acids, abrasives, or aggressive detergents.)
  • Pull out and clean oven side racks and wire shelves separately, then replace when done.
  • For heavily soiled areas, let degreaser sit to penetrate before wiping with damp cloth or scrub pad.
  • Wipe door handle, door glass (inner and outer), and oven control panel using only proper products (detergent, damp cloth.)
  • Wipe dry after each cleaning process.

WEEKLY CLEANING

  • Follow protocol for Daily Cleaning.
  • Remove and clean oven door gasket
    • Pull gasket out of the channel.
    • Clean with detergent & water or dishwasher.
    • Dry and let sit.
    • To replace after cleaning, push back into channel around oven door.
  • Clean the outside of the oven using only proper products (degreaser, damp cloth.)
  • Remove the inner door glass & clean (follow separate instructions below.)
  • Never clean the oven with acids, abrasives, or aggressive detergents.
  • Wipe dry after each cleaning process.

CLEANING THE OVEN DOOR GLASS (Be sure to allow the oven to cool down completely before proceeding.)

Open oven door and remove inner door glass using the following directions. (Glass holder clips on left & right sides of door keep inner door glass in place.)
CLEANING THE OVEN DOOR GLASS 01

  1. With oven door open completely, use fingers to pull left and right glass holder clips forward until fully extended and the corner of the door glass is visible.
    CLEANING THE OVEN DOOR GLASS 02

  2. Using fingers to hold glass holder clips open, position thumbs under the inner door glass and push glass up until it just clears the glass holder tabs.
    Release glass holder clipcs while supporting the door glass with thumbs.
    CLEANING THE OVEN DOOR GLASS 03

  3. Grasp both sides of the glass firmly and pull the glass toward you until it clears the door glass slots at the bottom of the door.
    (Be careful to support the glass when pulling it toward you, to avoid the back edge of the glass dropping onto the outer door glass below it.) Lift the glass and place gently on countertop.
    CLEANING THE OVEN DOOR GLASS 04

  4. Clean the door glass, using a soft cloth moderately dampened with soap and water or glass cleaner. Rinse glass and dry it completely.
    CLEANING THE OVEN DOOR GLASS 05

  5. Position cleaned inner door glass over the open oven door so that the oval logo on the glass is facing down in the left back corner.
    Slide the back edge of the door glass into the door glass slots at the bottom of the door.

  6. Lower the glass until it is resting on the glass holder clips.

  7. Pull the glass holder clips forward until the glass drops into place in the door.
    Then release the glass holder tabs to hold the glass in place.
    CLEANING THE OVEN DOOR GLASS 06

TURNING OFF IN CASE OF BREAKDOWN

If you encounter any kind of problem while your oven is in operation, or if you notice anything out of the ordinary, follow these steps:

  • Unplug your oven immediately.
  • Consult Cadco, Ltd. at 877-603-7393 (Toll-Free)

Failure to do so may result in a hazardous condition and void your warranty.

COOKING PRINCIPLES

COOKING MODES
  • CONVECTION COOKING
    • Food products bake in hot, moving air. This moving air removes the cool air barrier between the cool food being cooked, and the heat of the oven chamber. It also helps your food products to cook evenly and quickly. Foods cook faster with convection.
  • CONVECTION & HUMIDITY
    • Adding humidity while baking helps many products retain moisture. In some cases, such as with Pate Choux, the product will gain in volume.
    • Moisture also makes the heat seem hotter (similar to a humid day) and products may cook a little faster.

COOKING VARIABLES

  • TEMPERATURE
    • The exact setting of your oven temperature assures proper cooking of your food, both inside and outside:
    • Too low – your food cooks too slowly and will dry out.
    • Too High – your foods burns and cooks unevenly.
    • If you are new to convection cooking, Cadco suggests setting your Convection Oven to a temperature of about 30ºF – 50ºF lower than what you would have set it at in a conventional oven. Let the food tell you what it needs; if it browns too fast, turn the oven temperature down.
  • TIME
    • The higher the temperature the quicker your foods will get done.
    • The quicker foods (especially protein products) cook, the more moisture they tend to lose.
    • Most bakery products can take high temperatures better than protein products.
  • HUMIDITY
    • The more humidity in the cooking cavity, the harder it will be for your food products to brown.
  • QUANTITY OF FOOD
    • One piece of chicken will take less time to cook than 2 or 3 pans of chicken. That’s “Mother Nature” pure and simple. Convection cooking is fantastic, but it’s NOT magic.
    • Overloading the oven can result in uneven cooking.
    • Avoid placing baked goods touching each other on the pan before baking.

USE OF WIRE GRIDS AND SHEET PANS

  • It is recommended to use wire grids for meat items. This will elevate your food items and allow air to circulate all around during the cooking process. Place your wire rack in a sheet pan to collect the juice. This reduces clean-up time also.
  • Use sheet pans for bakery items such as pastries, bread and rolls, and cookies.
MAINTENANCE
  • ORDINARY MAINTENANCE
    • All maintenance operations must be done only by trained qualified personnel.
    • Before starting any maintenance operation, disconnect your oven from the electrical power supply and wait for it to cool down.
    • The parts that need ordinary maintenance can be reached by removing the front control panel and the back of the oven.
  • SPECIAL MAINTENANCE
    • All maintenance operations must be done only by trained qualified personnel.
    • Before starting any maintenance operation, disconnect your oven from the electrical power supply and wait for it to cool down.

REPLACEMENT OF DOOR LAMP (WHERE APPLICABLE)

  1. Unplug the oven and allow to cool down completely.

  2. Open door completely.
    REPLACEMENT OF DOOR LAMP 01

  3. Remove inner door glass by pulling both glass holder clips back and lifting the glass carefully up and back towards you.
    REPLACEMENT OF DOOR LAMP 02

  4. Place door glass gently on counter.

  5. Unplug the yellow door light connector by pulling the two sides apart gently.
    REPLACEMENT OF DOOR LAMP 03
    REPLACEMENT OF DOOR LAMP 04

  6. With Phillips head screwdriver, unscrew and remove both light cover brackets.
    REPLACEMENT OF DOOR LAMP 05
    REPLACEMENT OF DOOR LAMP 06
    REPLACEMENT OF DOOR LAMP 07

  7. Slide the LED light assembly out of the light cover.
    REPLACEMENT OF DOOR LAMP 08
    REPLACEMENT OF DOOR LAMP 09

  8. Carefully unsnap the LED light assembly from the wire clip, and replace it with the new LED light assembly.
    REPLACEMENT OF DOOR LAMP 10
    REPLACEMENT OF DOOR LAMP 11
    REPLACEMENT OF DOOR LAMP 12

  9. Replace the top cover bracket, but do not fully tighten the screws yet.
    REPLACEMENT OF DOOR LAMP 13

  10. Slide the LED light assembly fully into the light cover.
    REPLACEMENT OF DOOR LAMP 14

  11. Slide the light cover into the top bracket, making sure the white side of the cover is facing up.
    REPLACEMENT OF DOOR LAMP 16

  12. With the wire notch facing down, replace the bottom bracket.
    REPLACEMENT OF DOOR LAMP 17

  13. Attach the bottom cover bracket, making sure the wire is seated in the wire notch.
    REPLACEMENT OF DOOR LAMP 18

  14. Fully tighten the screws on the top cover bracket.
    REPLACEMENT OF DOOR LAMP 19

  15. Plug the halves of the cord connector together. They only fit one way.
    REPLACEMENT OF DOOR LAMP 20

  16. Replace the inner door glass by positioning it over the open oven door so that the oval logo on the glass is facing down in the left back corner.
    Slide the back edge of the door glass into the door glass slots at the bottom of the door.
    REPLACEMENT OF DOOR LAMP 21

  17. Lower the glass until it is resting on the glass holder clips.
    REPLACEMENT OF DOOR LAMP 22

  18. Pull the glass holder clips back until the glass drops into place in the door. Then release the glass holder clips to hold the glass in place.

  19. Close the oven door.

RESET THE SAFETY THERMOSTAT

  • This oven is equipped with a manually resettable safety thermostat designed to protect the oven against overheating. If there is an intervention, it completely deactivates the oven to avoid permanent damage.
  • To reset this device, remove the black cap positioned to the bottom of the back of the oven by unscrewing it counterclockwise, push the reset button under the cap, and replace the black cap.
  • If the safety thermostat shuts your oven off, before turning your oven back on, be sure to check your entire circuit to verify that the total amps being drawn by all the appliances, lights, etc. on that circuit do not exceed the amps available on that circuit.

RESET THE SAFETY THERMOSTAT

OPTIONAL MANUAL CONVECTION OVENS ACCESSORIES

  • OV-HDS Heavy-Duty 2-Oven Stand with Wheels (half +/or quarter size size)

    • Accommodates two half or quarter size Cadco Convection Ovens
  • OST-195-C Heavy-Duty Oven Stand with Wheels for Full Size Ovens
    (Note: Shorter oven feet must be used when placing oven on this stand.)

    • Accommodates oven models: XAF-183, XAFT-188, XAF-193 & XAFT-195
    • Handles 8 full size sheet pans (not included)
  • OST-195-C Short Heavy-Duty Oven Stand with Wheels for Full Size Ovens
    (Note: Shorter oven feet must be used when placing oven on this stand.)

    • Accommodates any 2 of these oven models: XAF-183, XAF-188, XAF-193 & XAF-195
    • Must use with Cadco Stacking Kit Accessory CXC646
    • Handles 5 full size sheet pans (not included)
  • OST-34A-C Heavy-Duty Oven Stand with Wheels (half size)

    • Accommodates oven models: XAFT-111, XAF-113, XAFT-115, XAFT-130, XAF-133, & XAF-135
    • Handles 8 half size sheet pans (not included)
  • OST-34A-CS Heavy-Duty Oven Stand with Wheels for Half Size Ovens

    • Accommodates any 2 of these oven models: XAFT-111, XAF-113, XAFT-115, XAFT-130, XAF-133, & XAFT-135
    • Must use with Cadco Stacking Kit Accessory CXC651
    • Handles 5 half size sheet pans (not included)
  • Oven Baskets: Stainless steel oven baskets enhance even airflow around food for quicker, crisper results

    • COB-F Oven Basket (Full Size)
    • COB-H Oven Basket (Half Size)
    • COB-Q Oven Basket (Quarter Size)
  • Pizza Heat Plates provide very fast baking times, up to 50% faster than traditional baking pans.
    It takes as little as 4-5 minutes to bake a fresh Pizza on the aluminum heat plate! The plates are manufactured from alloys which provide superior heat storage and produce fast, even cooking of both top and bottom of the food product simultaneously. These plates also help maintain better temperature stability under normal door opening / closing conditions. Great for pizza, breads & other baked goods.

    • CAP-F Pizza Heat Plate (Full Size)
    • CAP-H Pizza Heat Plate (Half Size)
    • CAP-Q Pizza Heat Plate (Quarter Size)
  • Flat Sheet Pans

    • Fit an extra row of cookies vs. standard sheet pans
    • Lower sides for easier removal of cookies & more
    • Aluminum
    • OQFSP Quarter Size Flat Sheet Pan
    • OHFSP Half Size Flat Sheet Pan
  • Cooling Racks for Sheet Pans

    • Stainless steel
    • Holds 4 standard sheet pans
    • 3″ between pans/shelves
    • May be attached to front or rear of oven top
    • OCR-H Half Size Cooling Rack
    • OCR-F Full Size Cooling Rack
  • XC605 Air Deflector Plate

    • Deflects the strong airflow in oven cavity; for baking delicate foods like puff pastry
    • Attaches quickly to fan grid; no tools required.
  • Stacking Kits for XAF Half-Size & Full-Size Convection Ovens

    • Everything needed to securely stack one XAF/XAFT oven on top of another and protect the top oven’s control panel from heat rising from bottom:
    • Front piece with integral columns & heat baffle
    • Back piece with integral columns
    • 9 screws
    • Exhaust pipe and clamp
    • Exhaust pipe bracket
    • CXC646 Full Size Stacking Kit
    • CXC646 Half Size Stacking Kit

COOKING GUIDE

The first and most important step will be: Have your new oven hooked up to the proper power and (if applicable) water source. If there is any doubt about the proper power or the connections, have the oven installed by a qualified electrician according to your local codes.
Use this cooking guide to help determine which time and temperature works best for your specific food items. If your specific product isn’t addressed, you will probably find something similar.
You’ll find many helpful hints in this cooking guide. Our aim is to help you use your Cadco Manual Convection Oven to its fullest, rather than teach you how to cook.
The Cadco Heavy-Duty Manual Convection Ovens work on the principle of moving air. This air movement removes the “Hot Spots” so we get very even browning, rapid preheats (10 minutes), and faster cooking.
Here are some basic do’s and don’ts and guidelines for convection cooking:

  • Use pans that have sides no taller than a common sheet pan.
  • Preheat the oven to approximately 40º-50ºF above your baking temperature.
  • After loading your product, remember to reset the oven to the desired baking temperature.
  • If you notice uneven cooking, set the oven temperature down 25º-30ºF. Let the product tell you if it needs more or less heat.
  • Aluminum foil can get pulled into the fan and cause damage.
  • Don’t overload the oven.
  • Maintain a minimum 2″-3″ between the product being cooked and the next shelf. Remove shelves if necessary.
  • Your Cadco Convection Oven is a powerful tool, so don’t hesitate to utilize its full capacity.
  • Keep your oven clean. Wipe up spills as they occur. Never allow grease to build up on the interior of the oven, or collect on the bottom of the cooking cavity.
  • Frozen products draw more heat from the oven and may require a longer recovery time.
  • When roasting meats we suggest using a cooking rack to elevate the product and facilitate even roasting. Smaller cuts such as boneless chicken breasts, or seafood portions may be baked directly on the pan if desired.
  • Lower temperatures will reduce shrinkage and save money with all of your roasted meat products.
  • Higher geographical elevations will often affect cooking time and temperature parameters.

Have fun and experiment with your new Cadco Convection Oven. Your times and temperatures will vary with the different products you prepare. Refer to this Cadco Cooking Guide for direction or contact the Cadco Culinary Manager (877.603.7393) or the Cadco, Ltd. website (www.cadco-ltd.com), for specific answers to your cooking needs.

WARRANTY

  • Cadco, Ltd. warrants all products (in the United States and Canada) to be free from defects in material and workmanship for a period of one year from date of purchase, unless otherwise noted below.***

  • Warranty does not apply in cases of misuse, abuse or damage from external service or repair attempts by unauthorized personnel.

  • Copy of original invoice is required for proof of purchase date for warranty coverage.

  • ALL WARRANTY / SERVICE ISSUES MUST BE AUTHORIZED FIRST! PLEASE CALL TOLL-FREE 877-603-7393.

  • WARRANTY PERIODS:

    • HEAVY-DUTY MANUAL CONVECTION OVENS:

    • All Models: Two Year Limited Warranty (One year On-site service & parts, 2nd year parts only)***

    • ALL OVENS:

    • 90 day warranty on all light bulbs and gaskets. NOTE: These items are easily changeable on-site by user and do not qualify for service center warranty assistance. Call Cadco directly for warranty replacement of these items.
      NOTE: Using a Cadco oven without a gasket or with one in disrepair may cause the hinges to seize, as well as limit the oven’s ability to maintain the proper temperature. Doing so will void the warranty on the hinges. Please inspect and clean the door gaskets daily.

    • 30 day warranty on glass.

    • ALL CONVECTION OVEN MOTORS ARE BACKED BY A ONE YEAR WARRANTY

  • WARRANTY PROCEDURES:

    • The customer is responsible to ship or deliver Carry-in service items to a Cadco authorized service center, or directly to Cadco**, along with a copy of the original invoice or sales receipt for proof of purchase date, and a description of the problem.
    • **If returning a unit directly to Cadco, Ltd. for warranty repair, please call us first for a Return Authorization Number. Return Authorization Number MUST be written on outside of carton to track the unit and avoid service delays.
    • *If shipping the unit to Cadco or to a service location, be sure to pack it securely and insure it for its original purchase price. Cadco is not responsible for damage or loss of unit in transit to us or a service center.
    • P lease do not take your unit to the store where you purchased it for warranty repair. For the Cadco authorized US service agent nearest you, please contact:
      Cadco, Ltd., 200 International Way, Winsted, CT 06098
      Tel. 860-738-2500, Fax 860-738-9772
      E- mail: info@cadco-ltd.com, Web site: www .cadco-ltd.com

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