oricom CARE620HS Additional Cordless Amplified Phone User Guide
- June 6, 2024
- oricom
Table of Contents
oricom CARE620HS Additional Cordless Amplified Phone
Package contents:
This Oricom Care620HS package contains the following:
- 1 x Additional Handset
- 1 x Charging Base Station
- 1 x AC adaptor
- 2 x Rechargeable Batteries
Connecting your phone:
– Connect AC adaptor to the base station and the mains power.
– Insert batteries in handset, place handset on base station for charging.
Using your phone for the first time, charge batteries continuously for 16 hours. Only use AC adaptor and rechargeable batteries supplied with your phone.
Registration:
-
Make sure the handset is off the base station and shows REGISTER before you begin registration.
-
Press and hold on the back of the CARE620 and CARE820 telephone base in idle mode for around 5 seconds until the base LED is flashing.
-
Press [OK] on handset for registration.
-
Input pin code (default 0000 which should be same as base unit), press [OK], the handset will display PLEASE WAIT.
It takes max. 90 seconds to complete the registration process. -
When registration completes, the handset will emit confirmation beep, and the base LED will be off. If registration fails, the handset displays REGISTER, and emits error bips. Please repeat the above procedure.
Note: Oricom CARE620-1 and CARE820 can support a maximum of 4 cordless handsets including the main handset.
Express Warranty (Australia)
This Express Warranty is provided by Oricom International Pty Ltd ABN 46 086
116 369, Unit 1, 4 Sovereign Place, South Windsor NSW 2756, herein after
referred to as “Oricom”.
Oricom warrants that the product is free from defects in materials or
workmanship during the Express Warranty Period. This Express Warranty does not
extend to any product from which the serial number has been removed or was
purchased outside of Australia.
The benefits of this Express Warranty are in addition to other rights and
remedies you may have under the Australian Consumer Law. Our goods come with
guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure. In the event of a minor
failure, Oricom reserves the right to choose to repair or replace the product.
The Express Warranty Period will be a period of 12 months beginning on the
date of purchase of the product evidenced by your dated sales receipt. You are
required to provide proof of purchase as a condition of receiving Express
Warranty services.
You are entitled to a replacement product or repair of the product at our
discretion according to the terms and conditions of this document if your
product is found to be faulty within the Express Warranty Period. This Express
Warranty extends to the original purchaser only and is not transferable.
Products distributed by Oricom are manufactured using new materials or new and used materials equivalent to new in performance and reliability. Spare parts may be new or equivalent to new. Spare parts are warranted to be free from defects in material or workmanship for thirty (30) days or for the remainder of the Express Warranty Period of the Oricom branded product in which they are installed, whichever is longer. During the Express Warranty Period, Oricom will where possible repair and if not replace the faulty product or part thereof. All component parts removed under this Express Warranty become the property of Oricom. In the unlikely event that your Oricom product has a recurring failure, Oricom may always, subject to the Competition and Consumer Act 2010, at its discretion, elect to provide you with a replacement product of its choosing that is at least equivalent to your product in performance.
No change to the conditions of this Express Warranty is valid unless it is made in writing and signed by an authorised representative of Oricom. Oricom will not be liable under this Express Warranty, and to the extent permitted by law will not be liable for any defect, loss, damage or injury arising out of or in connection with a:
1. Failure by you to adhere to the warnings and follow the instructions set
out in this user guide for the proper installation and use of the product;
2. Willful misconduct or deliberate misuse by you of the product;
3. Any external cause beyond our control, including but not limited to power
failure, lightning or over voltage; or
4. Modification to the product or services carried out on the product by
anyone other than Oricom or Oricom’s authorised service provider.
How to make a claim under your Express Warranty in Australia
Oricom has a simple warranty process for you to follow:
• Please call or email our Customer Support Team, 02 4574 8888 or
[email protected].
• A Customer Support Team member will verify after troubleshooting with you if
your product qualifies under warranty. If so, they will give you a Product
Return Authorisation number.
• We will then email a Return Authorisation form and a Repair Notice (if
necessary), together with instructions on how to return the product for
warranty service.
Please note that if a Customer Support Team member advises that your product does not qualify for return, this warranty does not apply to your product. Products that are authorised to be returned to Oricom in Australia must include all of the following:
• A completed Return Authorisation form
• A copy of your Proof of Purchase (please keep your original copy)
• The faulty product, including all accessories.
Send the approved returns to:
Oricom International Pty Ltd Locked Bag 658
South Windsor NSW 2756 Australia
Please note that this Express Warranty excludes expenses incurred by you in returning any faulty product to us. You must arrange and pay any expenses incurred (including postage, delivery, freight, transportation or insurance of the product) to return the faulty product to us, however, we will arrange delivery of the repaired or replaced faulty product to you.
Important Information
Repair Notice
Please be aware that the repair of your products may result in the loss of any
user-generated data (such as stored telephone numbers, text messages and
contact information). Please ensure that you have made a copy of any data
saved on your product before sending for repair. Please also be aware that
products presented for repair may be replaced by refurbished products or parts
of the same type rather than being repaired.
ORICOM CUSTOMER SUPPORT
Oricom have a trained and dedicated team of Customer Support Representatives,
each with the knowledge and resources to assist in answering your questions
quickly and efficiently.
Oricom Support – Australia
For all product enquiries, troubleshooting or to discuss the range of Oricom
products, feel free to contact Oricom or visit our website for answers to
frequently asked questions.
02 4574 8888
Monday – Friday 8am – 6pm AEST
Email: [email protected]
www.oricom.com.au
Oricom Support – New Zealand
0800 674 266
Monday – Friday 10am – 8pm NZST
Email: [email protected]