BZBGEAR BG-4KND Series Live Streaming PTZ Camera User Guide
- June 6, 2024
- BZBGEAR
Table of Contents
Quick Start Guide
BG-4KND Series
With its stunning 4K image delivered courtesy of a Sony CMOS sensor, the BG-
4KND-12XUHP NDI|HX has few rivals in the marketplace. This multi-function PTZ
IP NDI|HX camera delivers amazing detail even at full zoom. It was designed
with simultaneous USB 3.0, HDMI, and IP NDI|HX streaming outputs for maximum
flexibility. With this camera, you can stream directly to popular social media
platforms like YouTube and Facebook with no additional equipment needed.
The implementation of the NDI|HX protocol allows for easy distribution of
your video stream throughout your network to any NDI-enabled device. When
combined with PoE functionality it helps to eliminate costly and troublesome
cable runs, allowing for simple installation of a single category cable to the
camera position. It supports multiple control methods including IR Remote,
WebGUI, or RS232/485, making it easy for you to get the perfect shot every
time.
Package Contents
1 x BG-4KND
1 x 12V/1.5A Power Supply
1 x User Manual| 1 x RS232 Control Cable
1 x IR Remote Control
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1. Remote Control Receiving Indicator
2. Camera Lens
3. Tripod Screw Hole
4. Tripod Screw Hole
5. Power Switch
6. DC12V Input Power Supply Socket
7. LAN Port| 8. Rotary DIP Switch
9. RS232 Control Input
10. RS232 Control Output
11. RS422/RS485 Input
12. Audio Input Interface
13. USB 3.0 Interface
14. HDMI Output Interface
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Mounting Instructions
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Wall Mounting
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Ceiling Mounting
RS-232 Interface
1.) RS-232 Interface Description
WebGUI
The BG-ND camera includes a built-in WebGUI allowing for control and management of advanced features. Use the following instructions to access the WebGUI.
- Launch a web browser and enter the IP address of the unit (default 192.168.5.163).
- The BZBGEAR login page will appear.
- Enter your login information (by default Username = admin Password = admin).
- Select the Login button.
Problems connecting to your camera?
Check out our Knowledge Base at https://bzbgear.com/knowledge-base/ for more
information and a step-by-step guide.
My camera has no picture| Power is off, bad connection, incompatible
resolution, the camera lens is obstructed| • Check the power connection on the
back of the camera
• Check connections/replace cables with new ones
• Use IR remote or WebGUI to change to a resolution that is compatible with
your display
• Check computer and program settings to ensure USB is discovered
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My IR remote control doesn’t work| The camera’s IR sensor is blocked,
batteries are dead, sunlight is interfering with the IR signal| • Ensure you
have a clear line of sight from the remote to the front of the camera base|
• Replace the batteries
• Ensure the camera is out of direct sunlight
I cannot access the camera’s WebGUI| The camera is not connected to the
network| • Check connections
• Verify your camera’s IP address using an IP scanning tool
• Ensure your computer is connected to the same network as the camera
I have no image from my USB connection| Your USB device is not being
discovered| • Make sure you’re using a USB 3.0 cable
• Try a different USB 3.0 cable (6 feet or less) Try a different USB port on
your computer or a different computer
https://bzbgear.com/support/ | 1.888.499.9906 | support@bzbgear.com