BZBGEAR BG-UHD-VW24 Ultra HD Video Wall Processor User Manual
- October 27, 2023
- BZBGEAR
Table of Contents
BG-UHD-VW24
Ultra HD Video Wall Processor
User Manual
BG-UHD-VW24 Ultra HD Video Wall Processor
Statement
Please read these instructions carefully before connecting, operating, or configuring this product. Please save this manual for future reference.
Safety Precaution
-
To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion during transportation, storage, and installation.
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The housing of this product is made of organic materials. Do not expose to any liquid, gas, or solids which may corrode the shell.
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Do not expose the product to rain or moisture.
-
To prevent the risk of electric shock, do not open the case. Installation and maintenance should only be carried out by qualified technicians.
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Do not use the product beyond the specified temperature, humidity, or power supply specifications.
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This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not covered under the warranty policy. -
Installation and use of this product must strictly comply with local electrical safety standards.
Introduction
The BG-UHD-VW24 is a HDMI 2.0 video wall controller with 2 HDMI inputs, 2 HDMI loop outs, and 4 HDMI scaling outputs for video wall processing. The 5-pin phoenix connector provides balanced L/R audio output. The BG-UHD-VW24 also features PC Tool or RS232 commands to control the product for different wall displays.
Features
- HDMI 2.0 and HDCP 2.2 compliant.
- Supports resolutions up to 3840×2160@60Hz video output for video wall.
- 2 channels HDMI loop out.
- Bezel Compensation with two modes.
- 180° display rotation.
- RS-232 and TCP/IP control
- CEC control of displays via PC Tool or commands
Packing List
● 1 x Ultra HD Video Wall Processor
● 1 x 12V/3A Power Adapter
● 1 x 5-pin Phoenix Connector
● 2 x 3-pin Phoenix Connector| ● 1 x RS232 to Phoenix Cable
● 1 x CAT6 cable
● 1 x USB to RS232 Cable
● 1 x User Manual
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Specifications
Technical
HDMI Compliance| HDMI 2.0
HDCP Compliance| HDCP 2.2/1.4
RS-232| Baud rate: 57600, data bit: 8, Stop bit: 1, no parity
Input Video Formats| 4096x2160p 24/25/30/50/60Hz
3840x2160p 24/25/30/50/60Hz
1080p 24/25/30/50/60Hz
1080i 50/60Hz
1920×1200 60Hz
1680×1050 60Hz
1600×1200 60Hz
1440×900 60Hz| 1400×1050 60Hz
1366×768 60Hz
1360×768 60Hz
1280×1024 60Hz
1280×960 60Hz
1280×800 60Hz
1024×768 60Hz
1280x720p50/60Hz
Audio Format| 2.0 channel, 5.1 channel, LPCM, Dolby, AC3, DTS
ESD Protection| Human-body Model: ±8kV (Air-gap discharge) , ±4kV (Contact
discharge)
Mechanical
Housing| Metal Enclosure
Color| Black
Dimensions| 218mm (W)×146mm (D)×43mm (H)
Weight| 2Kg
Supply Voltage| +12V/3A
Power Consumption| 25W (Max)
Operating Temperature| 0°C ~ 40°C / 32°F ~ 104°F
Storage Temperature| -20°C ~ 70°C / -4°F ~ 158°F
Relative Humidity| 10%~50% RH (non-condensing)
Operation Controls and Functions
Front Panel
No. | Name | Function Description |
---|---|---|
1 | Power LED | The power LED will illuminate when the unit is powered on |
2 | INPUT LED | The LED will illuminate when the corresponding HDMI input port |
is connected to an active HDMI source device.
3| LOOP LED| The LED will illuminate when the corresponding LOOPOUT port is
connected to an HDMI display device.
4| OUTPUT LED| The LED will illuminate when the corresponding HDMI output port
is connected to an HDMI display device.
Rear Panel
No. | Name | Function Description |
---|---|---|
1 | INPUTS | Connect HDMI source devices such as a DVD player or gaming console |
with an HDMI cable.
2| LOOP OUT| HDMI loop out ports. Loop out the HDMI A/B signal for devices
connected to each output.
3| OUTPUTS| HDMI output for video walls.
4| 12V/3A| DC 12V/3A power supply port.
5| GND| Ground the product housing.
6| AUDIO OUTPUT| • Analog L/R audio output 3.5mm Stereo Jack. 20Hz ~ 20kHz,
1.5Vrms max
• BALANCED OUT: Balanced audio output port. 5-pin phoenix connector, 20Hz ~
20kHz, 1.5Vrms max.
7| SERVICE| Firmware update port.
8| CONTROL| • RS232: Loop out RS232-CTL control command
• RS232-CTL: External RS232 control, Baud Rate: 57600 Data Bits:8, Parity:
None Stop Bits:1
• LAN: Network port for TCP/IP control. Connect to an active Ethernet link
with an RJ45 cable.
RS232/LAN Control Connection
RS232 Control Connection
Connect to the RS232-CTL port of the product to a PC using a USB serial cable as shown in the following figure:
Network Control Connection
PC Tool User Guide
The PC Tool control software supports both UART and network control. PC Tool
consists of five parts: Matrix Switch, Signal Setting, Fine Tune: PQ, Video
Wall and CEC Control.
The UI is as follows:
Matrix Switch Tab
- Select UART (with RS232 cable) or Network to connect to the device. Baud rate is 57600 bps.
- Select an input source for each output.
- “AllSet” function: Apply input HD A or B to all outputs.
- Select the input source for B/MAIN output.
- Select the audio source for balanced audio output and 3.5mm output.
- Reset: Resets the device to factory settings.
- EDID Control: Clicking the ‘EDID’ button will open the below EDID control window:
A. Read the EDID information for devices connected to each output and save as
a BIN file.
B. Open an existing EDID file and write to the HDMI A and B input port as
Manual EDID.
C. Select the predefined EDID file and write to the HDMI A and B input
The available predefined EDID options:
4K60-2.0CH | 1920×1200-2.0CH |
---|---|
4K60-5.1CH | 1680×1050-2.0CH |
4K30-2.0CH | 1600×1200-2.0CH |
4K30-5.1CH | 1440×900-2.0CH |
1080P-2.0CH | 1400×1050-2.0CH |
1080P-5.1CH | 1360×768-2.0CH |
720P-2.0CH | 1280×1024-2.0CH |
1024×768-2.0CH | Manual |
Signal Setting Tab
The resolution of each input can be read to configure the resolution of each
output.
Available output resolutions:
No. | Output Resolution Setting | No. | Output Resolution Setting |
---|---|---|---|
1 | 3840x2160p 60Hz | 9 | 1440×1050 60Hz |
2 | 3840x2160p 50Hz | 10 | 1366×768 60Hz |
3 | 3840x2160p 30Hz | 11 | 1360×768 60Hz |
4 | 3840x2160p 25Hz | 12 | 1280×1024 60Hz |
5 | 1920×1200 60Hz | 13 | 1280×768 60Hz |
6 | 1920x1080p 60Hz | 14 | 1280x720p 60Hz |
7 | 1920x1080p 50Hz | 15 | 1280x720p 50Hz |
8 | 1600×1200 60Hz | 16 | 1024×768 60Hz |
Note: 3840×2160 25/30Hz may only be used for standalone display and not for video walls.
FineTune: PQ Tab
Configure the brightness, contrast, saturation, and sharpness of each output.
Note: The recommended settings are the default 50/50/50/50. Please do not
change the default settings unless under special circumstances. If problems
arise after reconfiguration, click ‘Reset’ to return to default settings.
CEC Control Tab
When ‘Auto Power On’ is enabled, all displays connected to the device will
turn on when the device is powered on.
CEC function, including Power on/off, Volume+/-, Mute/Unmute, is supported.
Video Wall Tab
Configure a group of outputs to function together as a video wall.
The Video Wall Setting controls manage how the displays are arranged:
-
Adjust the “Rows” and “Columns” sliders to adjust the displayed screens arrangement.
– The “Available” slider sets the number screens that will be used for the Video Wall.
– The “Set” button sets changes made to the screen configuration. -
Using the left mouse button, drag-select the screens that are intended for use in the video wall. The screens selected will be shown as bright blue.
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Open the pop-up menu by right clicking the mouse.
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Select “Screen Stitching” from the menu to configure the video wall. The screens selected will be shown as bright green.
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To change the image displayed, right-click to open the pop-up menu and select the desired input under “Input Select”. Optionally, the image may also be changed manually following the instructions under the “Operation Controls and Functions” section of this manual.
Creating a second video wall
Repeat steps 2-5 above using a different set out outputs. Please note that
changing the “Rows”, “Columns” and “Available” sliders will automatically
delete the current video wall configuration once the “Set” button is clicked.
The following example shows an unusual video wall configuration for
demonstrative purposes. The video wall configuration is of two 2×1 set-
ups:
Video Wall Context Menu
Right click on any icon to display the following menu:
Screen Splicing| This option connects the selected screens into a video
wall configuration.
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Cancel Splicing| Return the Video Wall configuration to normal outputs.
Screen 2 – Cancel Splicing| Remove a single screen from the unified video
wall to display a separate image. See the example below: Video Wall display
with bezel compensation and different full frame image on display 3
Input Select
| Follow the sub-menu to change the input for the video wall display. This
function may also be used to change the input for the secondary image as shown
in the above example.
Output Select| This option is only available for a display that is not
already assigned to the video wall.
Output Type| This option is only available for a display that is not
already assigned to the video wall.
Output Format
| This option is only available to a display that is not already assigned to
the video wall. This setting is for configuring the output resolution of the
unassigned display.
Mirror| ManualTwo sub-options: OFF (default), ON (H+V Mirror) “ON” will
rotate the selected display 180º.
Test Pattern| When enabled, the output will display a color bar
pattern.
Bezel Setting
The Bezel Setting allows the images displayed on the video wall to be adjusted
by compensating for the thickness of the TV’s bezel. The displays on the video
wall should create a cohesive, unified image. To achieve this, the edge of
each display’s image must be removed from the sides of displays that meet. The
bezel correction may be accomplished using either Type A Bezel Setting, or
Type B Bezel Setting.
Type A Bezel Setting:
Manually remove pixels from each display’s image edge until a cohesive image
is achieved.
Enter the number of pixels that need to be removed from the edges of the
displays that meet. Click “Set” to view the effects of the change and adjust if
needed.
Type B Bezel Setting:
Measure the display from top to bottom outside the bezel. Next, measure in
display from top to bottom inside the bezel. Enter both measurement values
into the entry boxes, click “Set” and the bezel will be correct for
automatically.
Bezel Compensation:
The images below demonstrate a video wall setup without bezel compensation and
a video wall setup with correctly configured bezel compensation:
Layout Save/Load:
The Save Scene/Layout and Load Scene/Layout buttons allow video wall
configurations to be saved and used at any time. The system stores up to 10
saved configurations. Each saved configuration can optionally be given a
personalized name for easier identification.
Connection Diagram
Tech Support
Have technical questions? We may have answered them already!
Please visit BZBGEAR’s support page
(bzbgear.com/support for helpful information
and tips regarding our products. Here you will find our Knowledge Base
(bzbgear.com/knowledge-base with
detailed tutorials, quick start guides, and step-by-step troubleshooting
instructions. Or explore our YouTube channel, BZB TV
(youtube.com/c/BZBTVchannel, for help
setting up, configuring, and other helpful how-to videos about our gear.
Need more in-depth support? Connect with one of our technical specialists directly:
Phone
1.888.499.9906
Email support@bzbgear.com
Live Chat bzbgear.com
Warranty
BZBGEAR Pro AV products and cameras come with a three-year warranty. An
extended two-year warranty is available for our cameras upon registration for
a total of five years. For complete warranty information, please visit
bzbgear.com/warranty.
For questions, please call 1.888.499.9906 or email
support@bzbgear.com.
Mission Statement
BZBGEAR is a breakthrough manufacturer of high-quality, innovative audiovisual
equipment ranging from AVoIP, professional broadcasting, conferencing, home
theater, to live streaming solutions. We pride ourselves on unparalleled
customer support and services. Our team offers system design consultation, and
highly reviewed technical support for all the products in our catalog.
BZBGEAR delivers quality products designed with users in mind.
Copyright
All the contents in this manual and its copyright are owned by BZBGEAR. No one
is allowed to imitate, copy, or translate this manual without BZBGEAR’s
permission. This manual contains no guarantee, standpoint expression or other
implies in any form. Product specification and information in this manual is
for reference only and subject to change without notice.
All rights reserved. No reproducing is allowed without acknowledgement.
Address: 830 National Drive #140,
Sacramento, CA 95834, USA
·Tel: +1(888)499-9906
Email: support@bzbgear.com
References
- BZBGEAR - Award-Winning Audio/Video & Live Streaming Solutions
- Knowledge base Archive - BZBGEAR
- Technical Support & Resources - BZBGEAR
- Warranty / Return Policy - BZBGEAR
- Knowledge base Archive - BZBGEAR
- Technical Support & Resources - BZBGEAR
- Warranty / Return Policy - BZBGEAR
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