Lucy CB9 Home Robot Vacuum Vleaner Owner’s Manual

: June 6, 2024
: Lucy

Table of Contents

WHAT’S IN THE BOX
FIRST THINGS FIRST
**ALL ABOUT LUCY
**HOW TO OPERATE LUCY
CARE **AND MAINTENANCE
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Al Home Robot
Vacuum & Mop
Owner’s Manual

Welcome to the Trifo Family
We felt you could focus more on the things you love in your life, so we developed Lucy, your Al Home Robot. She’s excited to join the family and take care of your home for many years to come!
Lucy is a sophisticated cleaning robot, engineered with the latest technology in-depth perception for obstacle avoidance, and artificial intelligence for room navigation and mapping. Her 1080P HD camera records live video for home surveillance while her patented vacuum cleans with unmatched suction performance. There are many features to learn about, and this Owner’s Guide will provide you with easy instructions and troubleshooting to properly operate, clean, and maintain this appliance. There is also a ‘Safety Instructions & Warranty’ booklet that goes over important safety and product information you should read before operating this appliance.
Lastly, your privacy is important to us. At Trifo, we’re committed to being open and honest about how we use data. We’ll always ask for permission before sharing personally identifiable information like your email address, and we work hard to keep your data safe. To learn more about our Privacy Policy, go to trifo.com/privacy-policy.
Designed with Love in California, The Trifo Team.

PLEASE USE THE VISUAL GUIDE FOR REFERENCE REMOVE THE PROTECTIVE STRIP BEFORE OPERATING:

** NOTE: Lucy comes with a partial charge. We recommend that you charge Lucy for 5 hours before first use. She will automatically return to the Charging Base when below 15% battery.
SYSTEM REQUIREMENTS:
** To set up and get the most use out of Lucy, you’ll need a compatible iOS or Android phone or tablet with the Trifo Home App and a free Trifo Account, a Wi-Fi 802.11 a/b/g/n (2.4GHz or 5GHz) network connection, and an unused indoor power outlet.
This document contains information that is subject to change without notice. Please visit trifo.com/user-manuals .
v.08/2020

WHAT’S IN THE BOX

Al – Lucy Al Home Robot
A2 – Charging Base and Power Adapter
A3 – Mopping Module and Disposable Mopping Pads (10)
A4 – Owner’s Guide and Safety Instructions & Warranty

FIRST THINGS FIRST

The Trifo Home App will show you how to set up, install, and test everything. Make sure Lucy is turned on.
B1- Get the App, for Android or iOS. 82 – Create an account.
B3 – Tap the “+” to add Lucy. Select “Lucy” to get started.
84 – Enter your Wi-Fi password.
85 – Hold the QR code up to Lucy’s camera (8-15in or 20-40cm) to connect.
86 – Once the connection is complete, Lucy is ready to clean!

**ALL ABOUT LUCY

**

CA – Top View
CA1- Upper Lid
CA2 – Dustbin & Filters
CA3 – Intelligent Depth Sensor
CA4 -1080P HD Camera
CB – Bottom View
CBI – Caster Wheel
CB2 – Cliff Sensors (6)
CB3 – Edge-Sweeping Brush
CB4 – Multi-Surface Roller Brush
CB5 – Roller Brush Cover
CB6 – Roller Brush Release Tabs
CB7 – Mop Attachment Velcro (2)
CB8 – Drive Wheels (2)
CB9 – Optical Track Sensor
CBIO – Charging Contacts
CC – Dustbin & Mopping Module
CC1 – Dustbin (600m1)
CC2 – Dustbin Door
CC3 – HEPA Filter
CC4 – Primary Filter
CC5 – Mopping Module (100m1)
CC6 – Tank Cap
CC7 – Disposable Mopping Pad
CD – Charging Base CD1- Signal Indicator
CD2 – Charging Contacts
CD3 – Power Adapter
CE – Buttons & Indicators (Lid Open)
CE1 – Dustbin Door Release Button
CE2 – Dustbin Release Button
CE3 – Wi-Fi Indicator
CE4 – USB Charging Port
CE5 – Reset Button
CE6 – Power Button & Indicator
CE7 – Recharge Button & Indicator
CF – Buttons & Indicators (Lid Closed)
CFI- Power Button & Indicator
CF2 – Recharge Button & Indicator

Indicator Meaning

Wi-Fi

Power: Solid Red

**HOW TO OPERATE LUCY

**

DA – Positioning the Charging Base
WARNING: To prevent the risk of Lucy falling downstairs, place the Base at least 6.5ft (2m) away from stairs.
Place the Base against the wall in an open, uncluttered area, leaving the following distances around the Base:
DA1- At least 1.5ft (0.5m) on each side of the Base.
DA2 – At least 6ft (1.8m) in front of the Base.
DA3 – Always keep the Base plugged in.
DA4 – Always keep the Base near consistent Wi-Fi coverage.
DB – Charging
NOTE: Charge Lucy once every three months while not in use.
DB1 – Activate the battery by placing Lucy’s charging contacts to those on the Charging Base.
DB2 – To send Lucy back to her Base, short press the O Button.
DC – Vacuum Cleaning
NOTE: Remove excess clutter from floors before cleanings to improve Lucy’s efficiency.
While cleaning, Lucy will automatically explore your home. She will return to the Charging Base at the end of a cleaning job and whenever she needs to recharge.
DC1- Long press the 0 Button to start her up or shut her down. Short press the 0 Button to start or pause cleaning.
To spot clean an area use Remote App Control.
DD – Mop Cleaning
WARNING: Remove the Mopping Module before charging. Water touching the Charging Base Could result in unwanted damage, serious injury, or death.
NOTE: Mopping coverage is up to 500f t2 (46.5m2).
DD1 – Open the Tank Cap and fill the Mopping Module with water. Close the Cap tightly.
DD2 – Attach the Module by aligning velcro together — press firmly.
– Secure Mopping Pad by aligning and pressing onto velcro.
-Remove Module when not in use.
DF – Video Streaming and Recording
NOTE: For your privacy, video and audio recording can only be saved on your mobile device. Learn more in the Trifo Homo App.
DF1- Lucy’s Camera recording can only be viewed in the Trifo Home App. Get alerts and notifications when specific movement is detected.
DF2 – Video recording range, Day: 68° horizontal, 42° vertical. Night: 60° horizontals 45° vertical. Audio recording range is up to 10ft (3m).
DG – Remote App Control
**WARNING : Lucy is not a toy. Improperly operating Lucy through Remote App Control can lead to unwanted damage or injury.
DG1- In the Trifo Home App, you will have access to Lucy’s primary functions, including movement, suction power, and video recording.
Troubleshooting
** Wi-Fi Issues or Offline: Long press the O Button to reset the connection. Reset Long press the Reset Button.

CARE **AND MAINTENANCE

**

Perform the procedures here to keep Lucy in peak performance. Instructional videos are in the Trifo Home App and trifo.com/support.

EA – Emptying the Dustbin
EA1 – Press the Release Button and lift the Dustbin out.
EA2 – Press the Door Release Button to open the Door — empty debris. – Close the Door before reinstalling.
EB – Cleaning the Dustbin
– Lift out and empty the Dustbin.
EB1 – Rinse the inside of the Dustbin with water.
EB2 – dry completely before reinstalling.
EC – Cleaning the Filters
ECt – Detach the Filters by pulling the left lip of the HEPA Filter.
EC2 – Remove debris and wash both Filters.
EC3 – dry completely before reinstalling.
ED – Cleaning the Multi-Surface Roller Brush
NOTE: Using scissors to cut debris makes it easier to untangle.
ED1 – Pinch both Release Tabs and lift up the Roller Brush Cover.
ED2 – Remove the Brush and any hair or debris that has been collected.
Reinstall by inserting the square peg. Once secure, reattach the Cover.
EE – Cleaning the Edge-Sweeping Brush
EE1 – Use a screwdriver to remove the screw holding the Brush in place.
Pull out the Brush to remove debris, then reinstall.
EF – Cleaning Caster Wheel and Drive Wheels EF1
– Wet a clean soft cloth and wipe carefully.
EG – Cleaning Camera Lenses, Sensors, and Charging Contacts
WARNING: Do not spray any liquids onto the Lenses, Sensors, or Contacts.
EG1 – Wipe Lenses, Sensors, and Contacts using a clean, dry soft cloth.

Part	Care Frequency	Replacement Frequency*
Dustbin	Wash as needed
Primary Filter & HEPA Filter	Once a week (twice a week if you have a pet)

NOTE: Visit: trifo.com/accessories for replacement parts.

Replacement frequency may vary. Replace part if visible wear appears.

Trifo Customer Care

Questions or comments? Please contact Trifo before contacting a retailer. Visit trifo.com for support tips, frequently asked questions, and information about accessories. You can also find this information in the Trifo Home App.
USA & Canada
If you need further assistance, call our Customer Care team at 866-908-7436 or write an email to support@trifo.com that includes your name, contact information, and product serial number.
Trifo USA Customer Care Hours every day, 6 AM – 9 PM PDT.
Outside USA & Canada
Find local support at trifo.com/support.