Dual MXD378SXM Mechless Detachable Receiver Owner’s Manual

June 6, 2024
Dual

Dual MXD378SXM Mechless Detachable Receiver Owner’s Manual
Dual MXD378SXM Mechless Detachable Receiver

Preparation

Please read entire manual before installation.

Before You Start

  • Disconnect negative battery terminal. Consult a qualified technician for instructions.
  • Avoid installing the unit where it would be subject to high temperatures, such as from direct sunlight, or where it would be subject to dust, dirt or excessive vibration.

Mounting the Head Unit: Typical DIN mounting

  1. Step 1:
    Insert the mounting sleeve into the installation kit or dashboard
    Single DIN
    Preparation

  2. Step 2:
    Bend multiple mounting tabs around the mounting sleeve until the mounting sleeve is secure
    Single DIN
    Preparation

  3. Step 3:
    Connect all wiring harnesses and slide the head unit into the mounting sleeve until it clicks into place.
    Single DIN
    Preparation

Mounting the Head Unit: ISO mounting

Using the existing brackets or the brackets supplied with the installation kit, mount the brackets to the sides of the head unit with the screws supplied with the head unit
Single DIN
Mounting

Wiring Diagram

Wiring Diagram

FUSE

When replacing the fuse, make sure new fuse is the correct type and amperage. Using an incorrect fuse could damage the radio. The unit uses one 10 amp ATM fuse located beside the Heat Sink

SiriusXM
For more information on how to install the SiriusXM Connect Vehicle tuner, consult the installation guide included with the tuner.

Control Locations

Control Locations

  1. BAND / DISP
  2. Talk
  3. Volume up/down
  4. Tune / Track up
  5. Power / Mode
  6. USB porW
  7. Release panel
  8. Auxiliary Input
  9. Preset 6 / Folder up
  10. Preset 5 / Folder down
  11. Preset 4 / Random
  12. Preset 3 /Repeat
  13. Preset 2 / Intro
  14. Preset 1 / Play / Pause
  15. IR Senor
  16. Tune / Track down
  17. Mute / AS

Control Locations

  1. Mode
  2. Volume Up
  3. Power
  4. Audio
  5. Tune Up
  6. Volume Down
  7. Band
  8. Preset 3 / Repeat
  9. Preset 2 / Intro
  10. Preset 6 / Folder Up
  11. Mute
  12. AS/PS
  13. Preset 5 / Folder Down
  14. Preset 4 / Random
  15. Preset 1 / Play / Pause
  16. Bluetooth Talk
  17. Tune Down

General Operation

Power On/Off
Press the button to turn the unit on. Press again to turn the unit off

Changing Modes
Press MODE to select between Radio, USB, SiriusXM® Auxiliary Input and Bluetooth. Modes of operation are shown in the display

Volume
Adjust volume using the volume knob (00-40).

Mute
Press to silence the audio. Press again to resume listening at the previously selected volume.

Auxiliary Inputs
Insert a 3.5mm cable in the unit’s front AUX port.

Setting the Clock
Press knob to select clock setting mode. Rotate the volume knob to right to adjust hours and rotate volume knob to left to adjust the minutes.

Display
Press DISP to toggle display between various displayed information.

Audio / Menu
Press volume knob momentarily to select between the Audio/Menu functions.
Rotate the volume knob left/right to adjust or activate the
desired function/audio.

AM/FM Tuner Operation

Seek Tuning
Press TUNE or TUNE to seek to the previous or next strong station.

Manual Tuning
Press and hold TUNE or TUNE to enter manual tuning mode, then press TUNE or TUNE momentarily to change radio frequency up or down one step at a time. Press and hold TUNE or TUNE to advance quickly

Band
Press BAND to select between FM1, FM2, FM3, AM1 and AM2 bands. Up to six presets can be programmed for each band, enabling up to 18 FM stations and 12 AM stations to be stored in memory.

Storing Presets
Up to 18 FM and 12 AM stations can be stored. To store a station, select the desired band and station. Press and hold the desired preset button (1-6) for more than two seconds. When stored, the preset number will appear in the display.

Recalling Presets
Preset stations can be recalled any time by pressing the corresponding preset button.

Automatically Store
Press and hold MUTE / AS for more than 2 seconds to store 18 FM stations and 12 AM stations automatically

USB Operation

Playing MP3 Files
To play MP3 files, insert a USB device containing MP3 files.

Track Select
Press TUNE to skip to the beginning of the next track.
Press TUNE to skip to the beginning of the previous track.

Pause
Press to temporarily stop USB playback.
Press again to resume playback.

Folder Access
Folders can be found by pressing Folder Up or Folder Down. About one second after the folder name is displayed, the first file under the selected folder will be displayed and playback will begin.

Repeat
Press RPT to toggle between RPT ALL, RPT FLR and RPT ONE.

  • RPT ALL – Plays all tracks on USB device.
  • RPT ONE – Continuously repeats selected track.
  • RPT FLR – Continuously repeats all files in current folder.

Random
Press RDM to play tracks in random order; press again to cancel the RDM function.

Intro
Press INT to play the first 10 seconds of each track; press again to cancel the INT function.

Bluetooth Operation

Preparation
Before using a Bluetooth device, it must be paired and connected. Ensure that Bluetooth is activated on your device before beginning the pairing process.

Pairing a New Device
The head unit broadcasts the pairing signal constantly when no devices are connected. Complete the pairing sequence from your Bluetooth device. Refer to the owner’s manual for your device for more details.

The device name is “MXD378SXM”.
The Bluetooth passcode is “1234”.

Note: The head unit can be in any mode of operation when
pairing is performed.

Streaming Audio Troubleshooting
The head unit supports A2DP wireless streaming audio from a Bluetooth mobile device directly to your head unit. The following functions can be used to control the music:

  • Press to skip to the next available audio track.
  • Press to skip to the previous audio track.
  • Press to toggle between play and pause during playback.

SiriusXM Satellite Radio Operation ®

SiriusXM® Radio
Only SiriusXM® Satellite Radio brings you more of what you love to listen to, all in one place. Get over 140 channels, including commercial-free music plus the best sports, news, talk, comedy and entertainment. Welcome to the world of satellite radio. A SiriusXM Vehicle Tuner and Subscription are required. For more information, visit www.siriusxm.com.

Activating SiriusXM® Radio
After installing your SiriusXM Connect Vehicle Tuner and antenna, power on your radio and select SiriusXM mode. You should be able to hear the SiriusXM preview channel on Channel 1.
After you can hear the Preview channel, tune to Channel 0 to find the Radio ID of your tuner.
The Radio ID is bottom of the SiriusXM Connect Vehicle Tuner and its packaging.

Note: SiriusXM Radio ID does not include the letters I, O, S or F.

In the USA, activate online or by calling SiriusXM Listener care:

  • Visit www.siriusxm.com/activatenow
  • Call SiriusXM Listener Care at 1-866-635-2349

For Canadian Subscriptions, please contact:

  • Visit www.siriusxm.ca/activatexm
  • Call XM customer Care at 1-877-438-9677

Activation typically takes 10-15 minutes, but may take up to one hour. Your radio will need to be powered on and receiving the SiriusXM signal to receive the activation message ‘UPDATED’

Once activated, you can tune to channels in your subscription plan.

Accessing SiriusXM® Radio
Pressed Mode Button to access SiriusXM mode and begin operation.

Operation of SiriusXM® Radio
Refer to MXD378SXM SXM Manual

Troubleshooting


Problem Cause Action
Unit will not turn on (no power) Yellow wire not connected or
incorrect voltage Red wire not connected or incorrect voltage Check

connections for proper voltage (11~16VDC)
Black wire not connected| Check connection to ground
Fuse blown| Replace fuse
Unit has power (but no sound)| Speaker wires not connected| Check connections at speakers
One or more speaker wires touching each other or touching chassis ground| Insulate all bare speaker wires from each other and chassis ground
Unit blows fuses| Yellow or red wire touching chassis ground| Check for pinched wire
Speaker wires touching chassis ground| Check for pinched wire
Incorrect fuse rating| Use fuse with correct rating
NO FILE appears on display| No playable MP3 files found on the device| Check the device for valid MP3 files
NO SUPPORT appears on display| An invalid ID3 tag version is present| Version 1.0 to 2.0 ID3 tags are supported.

SiriusXM Radio Advisory Messages

SiriusXM Advisory Message Recommendation
Check Antenna
  1. The radio has detected a fault with the SiriusXM antenna. The antenna cable may be either disconnected or damaged.
  2. Verify that the antenna cable is connected to the SiriusXM Connect Vehicle Tuner.
  3. Inspect the antenna cable for damage and kinks. Replace the antenna if the cable is damaged.
  4. SiriusXM products are available at your local car audio retailer or online at www.shop.siriusxm.com.

Check Tuner|

  1. The radio is having difficulty communicating with the SiriusXM Connect Vehicle Tuner. The tuner may be disconnected or damaged.
  2. Verify that the SiriusXM Connect Vehicle Tuner cable is securely connected to the radio

No Signal|

  1. The SiriusXM Connect Vehicle Tuner is having difficulty receiving the SiriusXM satellite signal.
  2. Verify that your vehicle is outdoors with a clear view of the sky.
  3. Verify that the SiriusXM magnetic mount antenna is mounted on a metal surface on the outside of the vehicle.
  4. Move the SiriusXM antenna away from any obstructions.
  5. Inspect the antenna cable for damages and kinks.
  6. Consult the SiriusXM Connect Vehicle tuner installation manual for more information on antenna installation. Replace the antenna if the cable is damaged. SiriusXM products are available at your local car audio retailer or online at www.shop.siriusxm.com.

Subscription Updated| This channel is not included in your SiriusXM® subscription plan. In the USA, visit www.siriusxm.com or call 1-866-635-2349 if you have questions about your subscription. In Canada, visit www.siriusxm. ca or call 1-877-438-9677 if you have questions about your subscription.
Channel Unavailable| The channel that you have requested is not a valid SiriusXM channel or the channel that you were listening to is no longer available. You may also see this message briefly when first connecting a new SiriusXM Connect Vehicle tuner. Visit www.siriusxm.com for more information about the SiriusXM channel lineup.
Channel Unsubscribed| The channel that you have requested is not included in your SiriusXM subscription package or is no longer included in your SiriusXM subscription package. In the USA, visit www.siriusxm.com or call 1-866-635-2349 if you have questions about your subscription. In Canada, visit www.siriusxm.ca or call 1-877-438-9677 if you have questions about your subscription.
Channel Locked| The channel that you have requested is locked by the radio’s Parental Control feature. Refer to the SiriusXM® Satellite Radio Operation section for more information on the Mature Channel Lock feature and how to access.

Limited One Year Warranty

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Dual Electronics Corp. warrants this product to the original purchaser to be free from defects in material and workmanship for a period of one year from the date of the original purchase.

Dual Electronics Corp. agrees, at our option, during the warranty period, to repair any defect in material or workmanship or to furnish an equal new, renewed or comparable product (whichever is deemed necessary) in exchange without charges, subject to verification of the defect or malfunction and proof of the date of purchase. Subsequent  replacement products are warranted for the balance of the original warranty period

Who is covered? This warranty is extended to the original retail purchaser for products purchased from an authorized Dual dealer and used in the U.S.A

What is covered? This warranty covers all defects in material and workmanship in this product. The following are not covered: software, installation/removal costs, damage resulting from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair or failure to follow instructions supplied with the product, or damage occurring during return shipment of the product. Specific license conditions and copyright notices for the software can be found via www.dualav. com.

What to do?

  1. Before you call for service, check the troubleshooting guide in your owner’s manual. A slight adjustment of any custom controls may save you a service  call
  2. If you require service during the warranty period, you must carefully pack the product (preferably in the original package) and ship it by prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.
  3. Please describe your problem in writing and include your name, a return UPS shipping address (P.O. Box not acceptable), and a daytime phone number with your shipment.
  4. For more information and for the location of the nearest authorized service center please contact us by one of the following methods
  • Call us toll-free at 1-866-382-5476
  • E-mail us at cs@dualav.com

Exclusion of Certain Damages: This warranty is exclusive and in lieu of any and all other warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose and any obligation, liability, right, claim or remedy in contract or tort, whether or not arising from the company’s negligence, actual or imputed. No person or representative is authorized to assume for the company any other liability in connection with the sale of this product. In no event shall the company be liable for indirect, incidental or consequential damages.

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Specifications

FM Tuner
Tuning range: 87.5MHz-107.9MHz
Usable sensitivity: 8.5dBf
50dB quieting sensitivity: 10dBf
Stereo separation @ 1kHz: > 30dB
Frequency response: 30Hz-13kHz

AM Tuner
Tuning range: 530kHz-1710kHz
Usable sensitivity: < 42dBu
Frequency response: 30Hz-2.2kHz

General
Speaker output impedance: 4~8 ohms
Line output voltage: 2 Volts RMS
Dimensions: 7″ x 3.8″ x 2″ (178 x 97 x 50 mm)

Design and specifications subject to change without notice.

CEA-2006 Power Standard Specifications (reference: 14.4VDC +/- 0.2V, 20Hz~20kHz)

Power Output: 16 Watts RMS x 4 channels at 4 ohms and < 1% THD+N Signal to Noise Ratio: 75dBA (reference: 1 watt into 4 ohms)
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Customer Support

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Dual Electronics Corp.
Toll Free: 1-866-382-5476

www.dualav.com
©2016 Dual Electronics Corp. All rights reserved.

Sirius, XM and all related marks and logos are trademarks of Sirius XM Radio, Inc. All rights reserved.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.

Other trademarks and trade names are those of their respective owners.

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