SCEPTRE SE248B-FWS168 23.8 Inch Full HD LED Monitor Instruction Manual
- June 6, 2024
- SCEPTRE
Table of Contents
SE248B-FWS168 23.8 Inch Full HD LED Monitor
SAFETY INSTRUCTIONS
Electricity is used to perform many useful functions, but it can also cause personal injuries and property damage if improperly handled. This product has been engineered and manufactured with the highest priority on safety. However, improper use can result in electric shock and / or fire. In order to prevent potential danger, please observe the following instructions when installing, operating, and cleaning the product. To ensure your safety and prolong the service life of your Liquid Crystal Display, please read the following precautions carefully before using the product.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade and the third prong are provided
for your safety. If the provided plug does not fit into your outlet, consult an electrician
for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at the plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury
from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
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SAFETY INSTRUCTIONS
Never place a display set in an unstable location. A display set may fall,
causing serious personal injury or death. Many injuries, particularly to
children, can be avoided by taking simple precautions such as:
1. Use only cabinets or stands recommended by the manufacturer of the display
set. 2. Use only furniture that can safely support the display set. 3. Make
sure the display set is not overhanging the edge of the supporting furniture.
4. Do not place the display set on tall furniture (for example, cupboards or
bookcases)
without anchoring both the furniture and the display set to a suitable
support. 5. Do not place the display set on cloth or other materials that may
be located between
the display set and supporting furniture. 6. Make sure to warn and educate
children about the dangers of climbing on furniture to
reach the display set or its controls. 7. Keep a minimum distance of 5 cm
around all edges of the display for sufficient
ventilation. 8. The ventilation should not be impeded by covering the
ventilation openings
with items, such as newspapers, tablecloths, curtains, etc. Install in
accordance with the manufacturer’s instructions. 9. No naked flame sources,
such as lighted candles, should be placed on the apparatus. 10. Operating
environment: Temperature: 5°C~35°C, Humidity: 10% to 85% noncondensing,
Altitude: 0~2,000 m.
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SAFETY INSTRUCTIONS
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IMPORTANT INFORMATION
Dispose unwanted electronics and batteries through an approved recycler. For
displays, please visit the web at https://www.earth911.com/recyclingguide/how-
to-recycle-large-electronics/ For batteries, please visit the web at
https://www.call2recycle.org/ For more information, visit:
https://www.sceptre.com/recycling.html or call 1(888) 580-5588.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. Please refer to the
last page for further references.
The house icon identifies that this product is for indoor use.
WARNING: This product can expose you to chemicals including lead, which is
known to the State of California to cause cancer. For more information, go to
www.P65Warnings.ca.gov.
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IMPORTANT INFORMATION
This product is designed and manufactured to operate within defined design limits, and misuse may result in electric shock or fire. To prevent the product from being damaged, the following rules should be observed for the installation, use and maintenance of the product. Read the following safety instructions before operating the display. Keep these instructions in a safe place for future reference.
To avoid the risk of electric shock or
between the display and supporting
component damage, switch off the
furniture.
power before connecting other
Be sure to educate your children
components to the display.
regarding the dangers of climbing on
Unplug the power cord before
furniture to reach the display or its
cleaning the display. Please use a
controls.
microfiber cleaning cloth for cleaning
Any heat source should maintain a
the bezel of the display only. Do not
distance of at least 5 feet away from
use a liquid or a spray cleaner for
the display, i.e., radiator, heater, oven,
cleaning the product. Do not use
amplifier etc. Do not install the product
abrasive cleaners.
too close to anything that produces
Always use the accessories
smoke or moisture. Operating the
recommended by the manufacturer to
product close to smoke or moisture
insure compatibility.
may cause fire or electric shock.
When moving the display from an area
Slots and openings in the back and
of low temperature to an area of high
bottom of the cabinet are provided for
temperature, condensation may form
ventilation. To ensure reliable
on the housing. Do not turn on the
operation of the display and to protect
display immediately after this to avoid
it from overheating, be sure these
causing fire, electric shock, or
openings are not blocked or covered.
component damage.
Do not place the display in a
Do not place the display on an
bookcase or cabinet unless proper
unstable cart, stand, or table. If the
ventilation is provided.
display falls, it can injure a person and
Never push any object into the
cause serious damage to the
ventilation slots of the display. Do not
appliance. Use only a cart or stand
place any objects on the top of the
recommended by the manufacturer or
Product. It could short circuit parts
sold with the display.
causing a fire or electric shock. Never
Only use furniture that can safely
spill liquids on the display.
support the display.
Do not use the display in a portrait
Make sure the display is not
format (by rotating 90 degrees) under
overhanging the edge of the support
high temperature environment (25°C
furniture.
or higher), since this would retard heat
Do not place the display onto tall
dissipation and would eventually
furniture (such as cupboards or
damage the display.
bookcases) without anchoring both
The display should be operated only
the furniture and the display to a
from the type of power source
suitable support.
indicated on the label. If you are not
Do not place the display on cloth or
sure of the type of power supplied to
other materials that may be located
your home, consult your dealer or
local power company.
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The power cable must be replaced when using different voltage from that
specified in the User Manual. For more information, contact your dealer.
The display is equipped with a twopronged plug.
Do not overload power strips and extension cords. Overloading can result in
fire or electric shock.
The wall socket should be installed near the equipment and should be easily
accessible.
Only the marked power source can be used for the product. Any power source
other than the specified one may cause fire or electric shock.
Do not touch the power cord during thunderstorms. To avoid electric shock,
avoid handling the power cord during electrical storms.
Unplug the unit during a lightning storm or when it will not be used for a
long period of time. This will protect the display from damage due to power
surges.
Do not attempt to repair or service the product yourself. Opening or removing
the back cover may expose you to high voltages, the risk of electric shock,
and other hazards. If repair is required, please contact your dealer, and
refer all servicing to qualified service personnel.
Keep the product away from moisture. Do not expose this appliance to rain or
moisture. If water penetrates into the product, unplug the power cord, and
contact your dealer. Continuous use in this case may result in fire or
electric shock.
Do not use the product if any abnormality occurs. If any smoke or odor becomes
apparent, unplug the power cord, and contact your dealer immediately. Do not
try to repair the product yourself.
Avoid using dropped or damaged
appliances. If the product is dropped
and the housing is damaged, the
internal components may function
abnormally. Unplug the power cord
immediately and contact your dealer
for repair. Continued use of the
product may cause fire or electric
shock.
Do not install the product in an area
with heavy dust or high humidity.
Operating the product in environments
with heavy dust or high humidity may
cause fire or electric shock.
Hold the power connector when
removing the power cable. Pulling the
power cable itself may damage the
wires inside the cable and cause fire
or electric shocks. When the product
will not be used for an extended
period of time, unplug the power
connector.
To avoid risk of electric shock, do not
touch the connector with wet hands.
Insert batteries in accordance with
instructions while using the remote
control. Incorrect polarities may cause
damage and leakage of the batteries,
operator injury and contamination the
remote control.
If any of the following occurs, please
contact the dealer:
o
The power connector fails
or frays.
o
Liquid sprays or any object
drops into the display.
o
The display is exposed to
rain or other moisture.
o
The display is dropped or
damaged in any way.
o
The performance of the
display changes
substantially.
Operating environment: Temperature:
5°C ~ 35°C, Humidity: 10% to 85%
non-condensing, Altitude: 0~2,000 m.
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Dear Sceptre Customer,
Congratulations on your new SCEPTRE E24 LED monitor purchase. Thank you for
your support. To ensure safety and many years of trouble-free operation of
your LED monitor, please read the manual carefully before making any
adjustments, and keep them in a safe place for future reference. We hope you
enjoy your new SCEPTRE monitor. For technical assistance, please call 1 (800)
7882878 or email our tech support group at [email protected]. For all
other inquiries, please call 1 (800) 7882878 or email our customer service
group at [email protected]. Technical Support, Customer Service, and
Online Chat available during business hours Monday to Friday 8:30 AM – 5:30 PM
(Pacific Standard Time). We recommend you register your SCEPTRE monitor by
going to our website http://www.sceptre.com/registration.html.
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Opening the Package
The SCEPTRE display is packaged in a carton. The size and weight of the
product might be too heavy for 1 person to handle. In the event of that
happening, it is recommended that the display package must be handled by a
minimum of 2 or more persons. Since the glass can be easily scratched or
broken, please handle the product gently. Never place the unit on a surface
with the glass facing downwards unless it is on protective padding. When
opening the carton, check that the product is in good condition and that all
standard accessories and items are included. Save the original box and all
packing materials for future shipping needs.
Package Contents
SCEPTRE Display x 1 Display Base x1 Display Neck x 1 Display Base Screw x 1
(M4 x 12mm) DisplayPort Cable x 1 AC Adapter x 1 User Manual x 1
Installation
Please read the user manual carefully before performing the installation. When
an extension cord is required, use one with the correct power rating. The
product should be installed on a flat surface to avoid tipping. Space should
be maintained between the back of the product and the wall for proper
ventilation. Avoid installing the product in the kitchen, bathroom or other
places with high humidity dust or smoke, so as not to shorten the service life
of the electronic components. Please ensure the product is installed with the
screen in landscape orientation. Any 90° clockwise or counterclockwise
installation may induce poor ventilation and successive component damage.
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Assembling the Stand
1. With the packing foam still on, lay the monitor screen facing down on a
table and open the top half of the packing foam. Install the neck to the base
and insert the 1 base screws from the bottom. Tighten the screws to secure the
base.
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2. Insert the neck into the indentation at the bottom of the monitor until
you hear a click sound from the plastic buckle.
3. To finalize your installation of the display, please read the following:
a. If you are placing the display on a stand, we would recommend you to use a
display safety strap (not included) in order to minimize the possibility of
the display toppling over. b. If you are mounting the display on the wall i.
Make sure the wall is structurally safe for the weight of the display. ii.
Make sure the wall mount kit is compatible with the display. iii. Read and
follow all instructions provided by the wall mounting kit. iv. Securely
install all screws and connections.
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Disassembling the Stand for Wall Mounting
1. Lay the monitor down on a flat surface with the screen facing downwards.
Remove the stand assembly by unlocking the locking clip then pulling the stand
assembly away from the monitor.
2. The mounting pattern is 75mm x 75mm using M4 screws.
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Table of Contents
SAFETY INSTRUCTIONS…………………………………………………………..1 IMPORTANT INFORMATION
……………………………………………………..4 Opening the Package …………………………………………………………………8 Package
Contents ……………………………………………………………………..8 Installation
………………………………………………………………………………… 8 Assembling the
Stand…………………………………………………………………9 Disassembling the Stand for Wall
Mounting…………………………………11 Table of Contents …………………………………………………………………….12
Identifying Front and Rear Panel ………………………………………………..13
Front View …………………………………………………………………………..13 Panel Tilt
Adjustment…………………………………………………………….13 Rear View with Buttons
…………………………………………………………14 Rear View with Connections ………………………………………………….15
Connections …………………………………………………………………………….16 If You have HDMI Connection on
Your Video Card… ……………….16 If You have DisplayPort Connection on Your Video
Card… ……….17 If You have VGA Connection on Your Video Card… …………………18 On
Screen Display (OSD) Menu…………………………………………………19 QUICK START
…………………………………………………………………….20 PICTURE ……………………………………………………………………………. 21 COLOR
………………………………………………………………………………. 22 SYSTEM …………………………………………………………………………….. 23
Supported DisplayPort………………………………………………………………24 Supported HDMI Resolution
………………………………………………………24 Supported VGA Resolution………………………………………………………..24
Troubleshooting ……………………………………………………………………….25 How do I detach the DisplayPort
Cable? ……………………………………..28 How do I clean the LED Monitor?
……………………………………………….29 Specifications ………………………………………………………………………….. 30 LIMITED
PRODUCT WARRANTY ……………………………………………..31 Disclaimer, Trademarks, Icons &
Copyright Information ………………..33 FCC Compliance Statement
………………………………………………………34
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Identifying Front and Rear Panel
Front View
Indicator Light The light is blue when the monitor is turned on. The light
is red when the monitor is turned off but plugged into power. The light is
flashing blue when there is no signal given to the monitor.
Panel Tilt Adjustment
The screen can be adjusted by inclining forward and backward; however, the
specific adjustment depends on the specific model of the device. Generally, it
may be inclined -5° ~ 15°. Please Note:
When adjust the angle of the monitor, be sure not to touch or press the LCD
screen.
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Rear View with Buttons
The following instructions are for the user to operate the joystick while facing the front of the monitor.
Press and hold this button to turn the display on or off. With no OSD, pressing the
power / joystick button briefly will open the monitor’s OSD. With the OSD turned on,
pressing the power / joystick button briefly will enter into the selected option.
2. With no OSD, pushing the joystick up adjusts the monitor’s Picture Preset settings.
While the OSD is active, pushing the joystick up moves the selection upwards. This
button will also increase the value of an adjustment while an option is open.
3. With no OSD, pushing the joystick left opens the Volume OSD and decreases the
monitor’s volume output. With the OSD turned on, pushing the joystick left exits the OSD
Menu.
4. With no OSD, pushing the joystick right opens the Volume OSD and increases the
monitor’s volume output. With the OSD turned on, pushing the joystick right selects or
enters the selected option.
5. With no OSD, pushing the joystick down opens the Source OSD, allowing you to
change the input source of the monitor. With the OSD turned on, pushing the joystick
down moves the selection downwards. This button will also decrease the value of an
adjustment while an option is open.
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Rear View with Connection
1. DC-IN Plug the AC adapter power adapter into this socket to provide the
monitor with power.
2. HDMI 2 HDMI stands for High-Definition Multimedia Interface. This
connection is for computers with HDMI video and audio output. HDMI 2 is
version 1.4.
3. HDMI 1 HDMI stands for High-Definition Multimedia Interface. This
connection is for computers with HDMI video and audio output. HDMI 1 is
version 1.4.
4. DISPLAYPORT DisplayPort is a digital video connection for connection to
computers with display port video and audio output. DisplayPort is DP v1.2.
5. VGA VGA stands for Video Graphics Array. This connection is for
computers to send video signals to the monitor by an analog signal. This
method of connection is the most commonly used connection.
6. AUDIO OUT (3.5mm Mini-jack) This connection is for audio out from the
monitor to multimedia speakers or headphones.
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Connections
If You have HDMI Connection on Your Video Card…
1. Make sure the power of the E24 LED MONITOR is turned off. 2. Obtain a HDMI
cable and connect one end to the back of the monitor and the
other end to the back of the computer. 3. Turn on the power of both the E24
LED MONITOR and the computer.
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If You have DisplayPort Connection on Your Video Card…
1. Make sure the power of the E24 LED MONITOR is turned off. 2. Obtain a
DisplayPort cable and connect one end to the back of the monitor and
the other end to the back of the computer. 3. Turn on the power of both the
E24 LED MONITOR and the computer.
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If You have VGA Connection on Your Video Card…
1. Make sure the power of E24 LED MONITOR is turned off. 2. If you were
previously using a CRT (bulky) monitor, please hook up your old
monitor first and make sure your refresh rate is set to 60 Hz frequency before
using the E24 LED MONITOR. You can find the refresh rate information and
change it by RIGHT CLICKING on the desktop with nothing selected. After you
have right clicked, select the PROPERTIES option. Click on the SETTINGS tab.
Click on the ADVANCED button. Click on the MONITOR tab. In that tab, change
the refresh rate to 60 Hz and click on APPLY. After the refresh rate changed,
please shut down the computer and monitor. 3. Turn on the power of both the
E24 LED MONITOR and the computer. 4. Turn on the power of both the E24 LED
MONITOR and the PC. Please Note: · The PC’s clearest picture is ran with 1920
x1080 at 60 Hz. · If the VGA port receives no signal for over 1 hour, the
monitor will auto shutoff.
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On Screen Display (OSD) Menu
The OSD menu of the monitor provides various adjustments for the monitor such
as color, brightness, and contrast …. etc.
When you press the button on the monitor, the OSD screen will appear. Select
each of the functions with the joystick or . Use the button again to enter
each of the function or when you are in the function already, use the button
to select the option you want to adjust. Use the joystick or to adjust each
option’s values. When you want to exit push the joystick leftwards.
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QUICK START
1. BACKLIGHT This option adjusts the intensity of the LED diode directly.
2. BRIGHTNESS This option adjusts the brightness of the monitor. 3. CONTRAST
This option adjusts the contrast of the monitor. 4. PRESET This option
lets the user select different preset display modes of the monitor. Only
USER mode will allow the user to adjust options freely.
a. STANDARD This display mode is for regular users. b. USER This display
mode allows you to adjust contrast and brightness manually. c. MOVIE This
display mode is for playing movies. d. ECO This display mode is for power
saving. e. FPS This display mode is for playing first person shooter games.
f. RTS This display mode is for playing real time strategy games. 5. ASPECT
RATIO This option lets the user adjust the aspect ratio of the monitor. a.
FULL This option automatically stretches any picture to the full screen
regardless of
picture proportion.
b. 4:3 This option forces any resolution to a 4:3 square format. 6. SOURCE
This option lets the user manually switch an input or auto where the monitor
detects
a signal and changes the source automatically.
7. BLUE LIGHT SHIFT This display mode filters out blue light for users who
want blue light
protection.
8. FREESYNCTM PREMIUM This option enables syncing with variable frequency
with AMD
video cards.
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PICTURE
1. BACKLIGHT This option adjusts the intensity of the LED diode directly.
2. BRIGHTNESS This option adjusts the brightness of the monitor. 3. CONTRAST
This option adjusts the contrast of the monitor. 4. PRESET This option
lets the user select different preset display modes of the monitor. Only
USER mode will allow the user to adjust options freely.
a. STANDARD This display mode is for regular users. b. USER This display
mode allows you to adjust contrast and brightness manually. c. MOVIE This
display mode is for playing movies. d. ECO This display mode is for power
saving. e. FPS This display mode is for playing first person shooter games.
f. RTS This display mode is for playing real time strategy games. 5. DCR
This option turns on or off the dynamic contrast option of the monitor.
Dynamic Contrast
automatically adjusts the contrast of the monitor based off the video signal
provided.
6. ASPECT RATIO This option lets the user adjust the aspect ratio of the
monitor. a. FULL This option automatically stretches any picture to the full
screen regardless of
picture proportion.
b. 4:3 This option forces any resolution to a 4:3 square format. 7.
SHARPNESS This option adjusts the sharpness of graphics and text for this
monitor. 8. VGA SETTINGS This setting allows users to adjust the image
quality of the monitor.
a. AUTO ADJUST This option auto adjusts the picture for optimal performance
while
under VGA connection.
b. H. POSITION This option adjusts the horizontal position of the image. c.
V. POSITION This option adjusts the vertical position of the image. d. CLOCK
This option adjusts the picture clarity by large increments. e. PHASE This
option adjusts the picture clarity by large increments.
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COLOR
1. TEMPERATURE This option let users select different color temperatures of
the monitor. a. NORMAL This color temperature is for users who prefer a
neutral white balance. b. COOL This color temperature is for users who
prefer a cool white balance. c. USER This color temperature is for users who
would like to adjust the RGB (red,
green, blue) values manually.
i. ADVANCED This setting adjusts finer values besides RGB going into
red, green, blue, cyan, magenta, and yellow.
d. WARM This color temperature is for users who prefer a warm white balance.
2. GAMMA This option adjusts the gamma curve value of the monitor. 3. TINT
This option adjusts the tint of the entire monitor. 4. SATURATION This
option adjusts the color saturation of the entire monitor. 5. BLUE LIGHT SHIFT
This display mode filters out blue light for users who want blue light
protection.
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SYSTEM
1. OVERDRIVE This option increases the pixel response time of the LED
screen. 2. FREESYNCTM PREMIUM This option enables syncing with variable
frequency with AMD
video cards.
3. SLEEP MODE With the monitor given no video signal, enabling this option
will make the
monitor automatically shut off after 30 minutes, 60 minutes, or 2 hours.
4. LANGUAGE This option allows users to change the menu language of the
monitor. 5. OSD H POSITION This option adjusts the placement of the OSD menu
horizontally. 6. OSD TIMER This option adjusts the time it takes for the OSD
menu to automatically shut off. 7. OSD TRANSPARENCY This option adjusts the
opacity of the OSD menu. 8. RESET This option resets all values of the menu
back to factory default.
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Supported DisplayPort
RESOLUTION & REFRESH RATE 1920×1080@ 60Hz, 120Hz, 144Hz, 165Hz 1680×1050 @
60Hz 1600×900 @ 60Hz 1400×900 @ 60Hz 1280×1024 @ 60Hz 800×600 @ 60Hz
Supported HDMI1 & HDMI2 Resolution
RESOLUTION & REFRESH RATE 1920×1080@ 60Hz, 120Hz, 144Hz 1680×1050 @ 60Hz
1600×900 @ 60Hz 1400×900 @ 60Hz 1280×768 @ 60Hz 800×600 @ 60Hz
Supported VGA Resolution
RESOLUTION & REFRESH RATE 1920×1080@ 60Hz 1680×1050 @ 60Hz 1600×900 @ 60Hz
1280×1024 @ 60Hz 1280×768 @ 60Hz 800×600 @ 60Hz
*Specifications are subject to change without notice.
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Troubleshooting
Problem
THERE IS NO LED DISPLAY or SCREEN SAYS NO SIGNAL MONITOR SAYS “SIGNAL OUT OF
RANGE”
I CAN’T OPEN THE OSD
Possible solutions
Make sure you switched to the correct source. Check both sources to see video
is on the other source. Check your video cable. It might be corrupt. Swap out
the video cable for another one to see if the monitor will work. Check your
power plug. See if it is fully plugged in on both the monitor and the wall. If
you have a CRT monitor, please connect the CRT monitor to the computer and
change the refresh rate down to 60 Hz via your video card’s display settings
menu. After the setting of 60 Hz has been changed, you can then use the LED on
the computer.
1. To change the setting go to display settings by right clicking on your
desktop with nothing selected. Choose the PROPERTIES option.
2. Click on the SETTINGS tab, verify the resolution is NOT higher than 1920 x
1080, and click on the ADVANCED button.
3. Click on the MONITOR tab and change the refresh rate to 60Hz.
4. Click on OK 2-3 times to finalize your change. If you do NOT have a CRT
monitor or it is already broken, please make sure both the E24 LED monitor and
your computer is turned off.
1. Turn on the LED monitor and the computer. 2. While the computer is turned
on, press the “F8” key
on your keyboard continuously until a selection menu appears and select the
“Safe Mode” option. 3. When you have entered Safe Mode, please uninstall any
video card driver, and monitor driver by using either the “Add / Remove
Programs” icon or going into “System.” 4. Properties” and manually removing
anything under “Monitors” and “Display Adapters”. After removing all the
drivers, please reboot your computer and you should be able to see windows.
Please install your monitor driver first, then your video card driver. Please
remember to make sure your refresh rate should be at 60Hz.
You need to have a valid video signal going through the monitor before you can
turn on the OSD.
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Problem
I CANNOT GET THE CORRECT RESOLUTION
Possible solutions
Sometimes your video card will not read the monitor correctly and will not
allow you to achieve the resolution you want. Rebooting your computer will
solve the situation.
You can also make sure your video card’s video drivers are up to date. You can
find what video card you have by clicking on START then RUN. Type in “DXDIAG”.
When the diagnostic window pops up, click on the DISPLAY tab. The program will
tell you what video chipset you have. Copy that name then search it with an
online search engine like GOOGLETM. Find your video card company’s web address
and search for newer drivers. If updating your drivers does not work, you
probably have one of the older video cards and cannot achieve a widescreen
resolution. You will need to upgrade your video card to a newer one.
THE VIDEO IS TOO BRIGHT NO MATTER WHAT I ADJUST
THE WORDS AND VIDEO ARE TOO BLURRY
Sometimes having older video cards this type of problem might happen due to newer LEDs having to provide HD video capability and not being fully compatible with older video cards. You can try adjusting the contrast to a lower value and adjust the brightness to compensate. Are you using the monitor’s native resolution? If not, you will need to switch resolution to the native 1920×1080 at 60 Hz to make the words clearer.
THE COLORS ARE NOT CORRECT
If the words are still blurry, please try enabling or disabling CLEAR TYPE function from windows. Sometimes the colors are not correct because your DVI or DP or HDMI cable is loose or corrupt. Please try reconnecting your cable or swap out your current cable to see if the problem persists.
HOW DO I RESET THE MONITOR
Make sure there is a valid video signal to the monitor and press menu to open the OSD. Look for RESET under the OTHER options.
I CHANGED MY COLOR SETTINGS NOW I CAN’T GET THE FACTORY DEFAULT BACK.
Open the OSD, under OTHER, select RESET to reset all values back to factory default.
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Problem
THE WORDS ARE TOO SMALL
Possible solutions
At the native resolution of 1920 x 1080, some people might feel that the words
are too small to read. You can change the size of the words in Windows
Operating System via its display properties.
For Windows XP 1. Right click on the background with nothing selected. Left
click on the PROPERTIES option. 2. Click on the SETTINGS tab. 3. Under
SETTINGS, click on the ADVANCED button. 4. Under GENERAL tab, change the size
of the words by selecting the option NORMAL SIZE and change it to LARGE SIZE.
5. Click on OK on all windows to exit. 6. Once you have finished rebooting,
the computer is ready for use.
For Windows VISTA or Windows 8 or Windows 10 1. Right click on the Wallpaper.
Left click on the PERSONALIZE option. 2. Click on ADJUST FONT SIZE (DPI)
option on the left column and 3. Click on CONTINUE. 4. In there you can change
the size of the words by changing from the option DEFAULT SCALE to LARGE
SCALE. 5. Click on APPLY to finalize your selection. 6. Once you have finished
rebooting, the computer is ready for use.
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How do I detach the DisplayPort Cable?
To detach the DP cable from the monitor, press down on the cables unlocking
button while pulling the cable out.
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How do I clean the LED Monitor?
IMPORTANT
1. The power cable must be removed from the socket before cleaning the
display.
2. Do not use volatile solvent (alcohol, rosin, and toluene) to clean the
display. These types of chemicals might damage the housing and the LCD glass.
Cleaning the bezel
1. Use a 100% cotton cloth or micro-fiber cloth for cleaning. 2. If the bezel
is dirty to the point where you cannot simply dry wipe
it, please lightly dampen the wiping material with clean water and wipe again.
Wipe the display with a dry micro-fiber cloth or 100% cotton cloth afterwards.
Please Note:
Make sure you wring the water out of the cloth before cleaning the bezel in order to prevent water from penetrating into the electronics.
Cleaning the Screen
1. Use a 100% cotton cloth or micro-fiber cloth for cleaning. 2. The LCD
screen glass is extremely fragile. Do not scrape it with
any material. Do not press or tap the screen to avoid cracking. When the
screen is dirty to the point where you cannot simply dry wipe it, please
lightly dampen the wiping material with clean water and wipe again. Wipe the
display with a dry micro-fiber cloth or 100% cotton cloth afterwards.
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Specifications
Display panel
Active Area / Screen Size Aspect Ratio Panel Type Resolution Brightness Dynamic Contrast
23.8″ Diagonal Viewable Widescreen 16 : 9 In-Plane Switching (IPS) 1920 x 1080 Full HD 300 cd/m2 (Max.) 1,000,000 : 1 (1,000 : 1 typical)
Response Time
5ms (with 3ms OD)
Refresh Rate
Up to 165Hz
Viewing Angle
Typical 178/178 Degree (Horizontal/Vertical)
Colors
16.7 Million
Color Gamut
119% sRGB
LED Backlight
Dimension Weight
30,000+ Hours
Monitor Display With Stand: 21.18″ x 16.29″ x 6.65″ Without Stand: 21.18″ x
12.56″ x 1.50″ 6.80lb. (with stand), 6.06Ib. (without stand)
Wall Mount Pattern
75mm x 75mm Screw Size M4 x 10mm
Base Screws Power Tilt
On-Screen Display Control (OSD) OSD Language Type of Sync Preset Picture Mode
Preset Game Mode Blue Light Shift I/O Compliance
M4 x 12mm (1pc) DC12V — 3A Typical: 36W Max: 48W Backward:15° Forward: 5°
Features QuickStart, Picture, Color, System
English (Default), French, Spanish, Chinese
FreeSyncTM Premium
Standard, User, Movie, ECO
RTS, FPS
Available
HDMI (v1.4) x 2; DP (v1.2) x 1; VGA x 1; 3.5mm Audio Out FCC, cTUVus, ISTA,
HDMI,
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LIMITED PRODUCT WARRANTY
Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY”
on parts and labor (90 days for commercial use) and is only valid when
purchased from an Authorized Reseller, only on new and non-refurbished
product, and available to customers in the Continental US, Alaska, Hawaii, and
Puerto Rico. See below for the SCEPTRE Extended Service warranty.
SCEPTRE’s Responsibility SCEPTRE units purchased from an authorized SCEPTRE
U.S. Reseller in the United States and that are used in the fifty (50) United
States or Puerto Rico and Canada are warranted to be free from manufacturing
defects in materials and workmanship for a period of one (1) year from the
date of their original retail purchase (or a period of ninety (90) days for
commercial use). If the unit fails to conform to this warranty, we will
service the units using new or refurbished parts. In the event that the part
required for replacement is no longer in production and/or is obsolete,
SCEPTRE will repair or replace the unit with similar or like parts of equal
value. If a similar or like part is not available, a charge may be incurred to
the owner, for any upgraded parts substituted.
Service Labor During a period of one (1) year from the effective warranty date
(or a period of ninety (90) days for commercial use), SCEPTRE will provide,
when needed, service labor to repair a manufacturing defect at its designated
Service Center. To obtain warranty service in the United States, you must
first call our Customer Support at
800-788-2878. The determination of
service will be made by SCEPTRE Customer Support. PLEASE DO NOT RETURN YOUR
UNIT TO SCEPTRE WITHOUT PRIOR AUTHORIZATION.
Parts New or remanufactured parts will be used for repairs by SCEPTRE at its
designated Service Center for one (1) year (or ninety (90) days for commercial
use) from the effective warranty date. Such replacement parts are warranted
for the remaining portion of the original warranty period.
Service During the one (1) year (or ninety (90) days for commercial use)
warranty period, SCEPTRE will, at its option and sole discretion, repair or
replace defective parts, including replacement of the entire Panel. The
Customer will be required to ship the unit to the Service Center indicated at
the time Customer Support is contacted to make the necessary repairs, you are
responsible for all transportation charges to the service facility. SCEPTRE is
not responsible for the de-installation or re-installation of the unit.
Packaging and Shipping Instruction When you send the product to an authorized
SCEPTRE service facility you must use the original carton box and packing
material or an equivalent as designated by SCEPTRE. If you no longer have
them, please contact Sceptre’s Customer Support.
Not Covered This warranty does not cover the following: cosmetic defects;
damage, malfunctions, or failures resulting from shipping or transit
accidents, abuse, misuse, operation contrary to furnished instructions,
operation on incorrect power supplies, operation with faulty associated
equipment, modification, alteration, improper servicing, tampering and or,
damage from fire, water, lightning, power surges, abnormal environmental
conditions, or other acts of nature; normal wear and tear (SCEPTRE reserves
the right to determine “wear and tear” on any and all products);
unsatisfactory visual or audio performance not caused by a manufacturing
defect; or displays on which the serial number has been removed or defaced.
Image Sticking caused by operating at excessive brightness levels for extended
periods or mishandling are not covered by this warranty. Installation,
removal, transportation and reinstallation of a display and routine
maintenance and cleaning, are not covered by this warranty. Any hardware,
components, and/or software bundled with the display are not covered by this
warranty. Any damages caused directly or indirectly by Buyer’s or Reseller’s
“Value Added Feature” are not covered by this warranty or Sceptre, Inc. Any
damages of any kind including, but not limited to, direct or indirect
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damages, lost profits, lost savings, or other special incidental, exemplary or
consequential damages whether for breach of contract, tort, or otherwise, or
whether arising out of the use of or inability to use the product, even if
SCEPTRE, INC. or any dealer, distributor of authorized service
provider/partner has been advised of the possibility of such damages, or any
claim by any other warranty are not covered by this warranty or Sceptre Inc.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE PERIOD OF
TIME SET FORTH ABOVE. OUR LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES
RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING OUR NEGLIGENCE, ALLEGED DAMAGE
OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN
NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. WE SHALL NOT BE RESPONSIBLE
FOR LOSS OF USE, COMMERCIAL LOSS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. This warranty gives you
specific legal rights, and you may also have other rights which vary from
state to state. This is the only warranty applicable; no one is authorized to
extend or modify it or to grant any other warranty. SCEPTRE retains the right
to assess all warranty claims and to determine if damages are covered by the
warranty. In case of a claim that is not covered by the warranty, you will be
contacted to determine whether SCEPTRE should repair the damage for a fee or
whether the product should be returned to you as received by the repair
center.
Dead Pixel Policy SCEPTRE sets limit on the LCD at 3 dead pixels in a cluster
adjacent to each other, or 5 dead pixels in a combination of color and
brightness. Any number of dead or bad pixels under the limit is considered to
be within normal performance specification of the LCD and is not considered
defective.
Owner’s Responsibility Effective Warranty Date Warranty begins on the date of
sale to the end user. To ensure warranty service, keep the dated bill or sale
receipt as evidence of the purchase date. If you can no longer obtain your
receipt, the warranty will revert to the unit’s manufacture date according to
the serial number of the unit. This limited warranty applies only to the
original purchaser and is non-transferable.
Warranty Service For warranty service information, contact SCEPTRE Technical
Support at email address [email protected], via phone at
800-788-2878, or via World Wide Web
chatting service at www.Sceptre.com. SCEPTRE Technical Support is available
Monday to Friday 8:30 AM to 5:30 PM Pacific Standard Time. Parts and service
labor that are SCEPTRE’s responsibility (see above) will be provided without
charge. Other services or services not covered by the warranty are at the
owner’s expense. You must provide the model, serial number, and date of
purchase. Before you ask for warranty service, read your User Manual. You
might avoid a service call. Warranty conditions are subject to change, for
latest Warranty Terms and Conditions and additional information regarding your
warranty, please see complete details online at www.SCEPTRE.com.
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Disclaimer, Trademarks, Icons & Copyright Information
“HDMI, the HDMI logo and High-Definition
Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.”
DisplayPort is a trademark or registered trademark of Video Electronics Standards Association.
Microsoft, Windows are registered trademarks of Microsoft Corporation in the United States and other countries.
SCEPTRE is a trademark or registered trademark of Sceptre Group.
Sceptre, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, Sceptre, Inc. reserves the right to change product specifications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from Sceptre, Inc.
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FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Please Note: This
equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between
the equipment and the receiver. Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected. Caution: To comply with the limits for an FCC Class B
computing device, always use the signal cord and power cord supplied with this
unit. The Federal Communications Commission warns that changes or
modifications to the unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. European
Notice Products with the CE marking comply with both the EMC Directive
(89/336/EEC), (93/68/EEC) and the Low Voltage Directive (72/23/EEC) issued by
the Commission of the European Community.
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