Hisense 55U6GR 55 Inch QLED 4K UHD Smart TV User Guide

Hisense 55U6GR 55 Inch QLED 4K UHD Smart TV

Packaged Contents

Your package in which you purchased your new TV contains the following items:

• TV
• Remote Control
• Quick Start Guide (this document)
• 1 RCA jack to AV cable
• Important Safety Information and Warranty Card leaflet
• 4 screws (M4x12)(55″)
• 4 screws (M5x12)(65″)
• 2 AM(1.5Vcc) batteries
• 2 legs that form the TV stand
• Power cord

IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.

Required Tools and Devices

• Wireless router (not included) for Internet connectivity
• Phillips screwdriver (not included) to secure the TV stand
• HDMI and other types of cables (not included) to connect external devices to the TV
• Wall mount bracket and screws (not included) if you prefer to mount the TV to the wall

Buttons and ports on the Hisense Roku TV

STEP 1. Attach the TV stand or wall mount bracket (not included)

Attach the TV Stand
CAUTION:

• Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount brackets.
• The LED display is very fragile and must be protected at all times when installing the legs that form the stand. Be sure to protect the TV screen from getting scratched or damaged by any hard objects. In addition, DO NOT exert pressure on the front of the TV at any time because it could crack.
• After the installation is complete, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.

To attach the left and right leg that forms the stand:

1. Carefully place your TV face down on a soft, flat surface to prevent the TV from being damaged or the screen from getting scratched.
2. Remove the 2 legs from the foam and then insert the legs into the bottom slots of the TV.
3. Use the screws that came inside the carton with your TV to secure each leg tightly.

Attach the wall mount bracket (not included)
Before you begin the third-party manufacturer instructions, be sure to do the following things:

1. Place the TV face down on a clean, safe and cushioned surface.
2. Remove the TV stand if you have already attached it.
3. Place spacers (not included) in the corresponding bracket holes.

CAUTION:

• Follow instructions provided with the wall mount bracket. If it is not correctly mounted, the TV may fall and cause property damage or personal injury.
• When you attach the mount, be sure to use spacers (provided by the third-party manufacturer) between the TV and the bracket.
• To prevent internal damage to the TV and to ensure it is mounted securely, be sure to use fixing screws (not included) that are 9.5-11.5 mm in length when measured from the attaching surface of the rear cover.
• Make sure the tilt angle between the TV screen and the vertical surface is no more than 15 degrees.

STEP 2. Connect devices to your TV
Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect the quality of the picture image and color. (Cables and External Equipment not included.)

TV Label| Port| Cable| External Equipment| Brief Description
---|---|---|---|---
ANT / CABLE| | | | Connect an outdoor VHF/UHF antenna.
HDMI| | | | Connect a High-Definition Multimedia Interface (HDMI) cable from an external device.
AV IN| | | Connect a composite video cable and left-right audio cables from an external AV device.
DIGITAL AUDIO OUT| | | | Connect an optical cable from an external digital audio system.
HEADPHONES| | | Connect headphone

(sold separately) for audio out of the TV.

USB| | | Connect a USB memory stick to enjoy its photos, music, and movies, or to enable Live TV Pause. Live TV Pause is only available on the Antenna input of your Roku TV and requires a dedicated USB 2.0 compatible flash drive with at least 16GB of storage. Live TV Pa use requires connecting to the Roku service.
RESET| | Restart or factory reset your TV.
LAN| | | | Connect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature.

Buttons on TV Remote

The TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating on-screen menus.

1. POWER: Turn your TV on or off

2. BACK: Return to the previous screen

3. OK: Select an option from a menu

4. DIRECTIONAL KEYPAD: The left arrow will bring up the antenna TV channel list or Smart Guide. The left and right arrows are used in Live TV Pause to select scenes.

5. CHANNEL RECALUJUMP BACK AND INSTANT REPLAY: Change to the previous channel when viewing antenna or cable (no set-top box) programming Jump back one position in video when viewing streaming content Backspace one letter during menu entries, such as Search

6. REWIND: Rewind streaming video, jump to the previous audio track or selection, jump up one page 1n menus. This button is also used to rewind paused live TV using Live TV Pause

7. PLAY/PAUSE: Pause or resume playback. This button is also used to activate and use the Live TV Pause feature**

8. HOME: Display your TV’s Home screen/ Stop play­back if you are watching TV or streaming content

9. VOLUME UP (Side view): Increase the volume or un-mute the sound

10. VOLUME DOWN (Side view): Decrease the volume

11. MUTE (Side view): Mute or un-mute the sound

12. Voice button: Holding down the Voice Button activate the microphone

13. VIEW MORE OPTIONS: Give you easy access to picture settings, display options, and more / Press * on any screen to access options

14. FAST FORWARD: Fast forward streaming video, jump to the next audio track or selection, jump down one page in menus. This button is also used to fast forward paused live TV using Live TV Pause.

15. STREAMING CHANNELS SHORTCUTS :
    When you press a button:

    • If you have not added the channel, display a sign up page
    • If you have added the channel, display the channel’s home page
    • If your TV is off, turn on your TV and display the channel’s home page

16. Microphone

Disclaimer:

• Remotes may vary.
  ** A 16GB USB is required. Maximum playback of 90 minutes.

STEP 3. Begin using your remote
Power up your TV remote by inserting the included batteries.
CAUTION

• Dispose of the batteries in a designated disposal area. Do not throw them into a fire.
• Remove old batteries immediately to prevent them from leaking into the battery compartment.
• If you do not intend to use the remote control for a long time, remove the batteries.
• Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment. If chemicals touch your skin, wash it immediately.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc) or rechargeable (for example, NiCd or NiMH) batteries.
• If your remote gets warm/hot during use, discontinue use and contact customer support immediately at www.hisense-canada.com/support.

To pair your voice remote during setup, remove the battery cover and install new matching batteries when prompted. If pairing does not begin automatically or your remote has a rechargeable battery with no battery cover (as is the case with the Roku Voice Remote Pro), you can manually initiate the process with a press and hold of the pairing button until the status light begins to flash.
The pairing button and status light are located on the back of a rechargeable voice remote (such as the Roku Voice Remote Pro), and under the battery cover on a voice remote that uses AA or MA batteries (such as the Roku Voice Remote and Roku Enhanced Voice Remote).

Using Your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal Remote’.
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Univer­sal Remote’, please refer to the manual that your cable or satellite service provided. It will include instructions on how to program their remote to your television. You can find codes that work with your Hisense Roku TV and the most common cable and satellite provider’s universal remote control at www.roku.com/universalremote.

Turn on the TV

Connect the power cord to the power outlet.
Press the Power button on the remote to turn on the TV. A startup screen appears that displays the Hisense • Roku TV logo.

Choose Set up for home use to access all TV features and maximize low power.
NOTE: Only retailers that need to set up the TV for display should select Set up for store use.

Connect your TV to the Internet to access thousands of streaming channels.

Make any night a movie night
Access thousands of movies and TV episodes across major streaming channels
like Netflix, Apple TV+, Crave and CBC. Choose from free, rental and subscription services.*

Explore loads of free channels and free trials
** Your Hisense Roku TV has hundreds of popular free channels like VMedia, HappyKids and SkyNews.

Explore your passions
In addition to popular streaming channels like VMedia, HappyKids and SkyNews, your Hisense Roku TV also offers tons of streaming channels to fuel your passions
– including fitness, kids & family, cooking, sports, religion, outdoors, international programming, and much more.

*Content resolution is based on TV compatibility and varies by channel and content. Channels are subject to change, vary by region, and may require payment.
**Cancel before the end of the free trial periods to avoid reoccurring monthly subscription fees. Credit card may be required. Free trials may only be available to new subscribers and other eligibility restrictions may apply.

STEP 4. Complete Guided Setup and Activation
Tip: Have your wireless network name and password handy.
Follow the on-screen instructions on your Roku TV.
Activate your Roku TV using your computer, smartphone, or tablet to link to a Roku account. You need a Roku account to activate your Roku TV and access entertainment across thousands of streaming channels.
Note: Roku doesn’t charge for activation support – beware of scams.
Roku accounts are free and while a valid credit card number is not required to create a Roku account, saving your credit card information makes renting, purchasing, and subscribing to entertainment from the Roku Channel Store fast and convenient.
Once connected to your account, your TV will automatically update with the latest software, and you can start streaming immediately.
If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV.

Complete the rest of the on-screen prompts and setup is done. Congratulations!

NOTE: Once you’re connected, your TV will automatically update with the latest software-plus you can start streaming the entertainment you know and love. Unlike other TVs, your new Hisense Roku TV automatically receives regular software updates in the background when it’s connected to the Internet. This allows it to give you a better experience. For more information on setting up and using your Roku TV features, goto http://go.roku.com/tv.

All software, applications, services and content accessible through the Television belong to providers who are not controlled by or affiliated with Hisense, are protected by copyright, patent, trademark and/or other intellectual property laws and are the sole property of their respective owners. Software, applications, services and content accessible through the Television are at the sole discretion and control of such providers and are completely outside Hisense’s control. These services and/or content may be unavailable, discontinued or suspended by such providers, temporarily or permanently, at any time, without liability and without notice to you. HISENSE AND ROKU EXPRESSLY DISCLAIM ANY AND ALL RESPONSIBILITY FOR THE AVAILABILITY, CONTINUITY OF SERVICE, OR THE CONTENT PROVIDED BY ANY OR ALL SUCH PROVIDERS.

STEP 5. Personalize your Home screen
Easily switch between streaming channels and inputs.
The Home screen menu lets you access a ton of streaming entertainment, search for streaming movies and TV shows and change your settings.
The grid of tiles on the right lets you visually choose among your favorite streaming channels and the inputs where you have attached devices such as a DVR, game console, antenna, or set top box.
You can easily rearrange the order of the tiles on the Home screen to suit your viewing preferences. Highlight the tile you wish to move and press the • button on your Roku TV remote.

STEP 6. Optional
Watching local broadcast TV? How do you scan for channels?
If you connected your TV to an antenna or cable wall jack (no box):

1. When the setup wizard is complete, select the Live TV icon & from the home screen.
2. Follow the on-screen instructions.
3. Whenever you want to watch local broadcast TV, select Live TV icon.
4. Connect a USB memory stick to enjoy photos, music and movies or to enable Live TV Pause. Live TV Pause is only available on the Antenna input of your Roku TV for up to 90 minutes when connected to a dedicated USB 2.0 compatible flash drive with at least 16 GB of storage.

Product Specifications

Dimension
(W x H x D)| Without Stand| 48.3 x 28.2 x 3.5 inches
(1227 x 716 x 88 mm)| 57.0 x 32.9 x 3.5 inches
(1447 x 835 x 88 mm)
| With Stand| 48.3 x 30.4 x 8.9 inches
(1227 x 773 x 226 mm)| 57.0 x 35.3 x 11.5 inches
(1447 x 896 x 292 mm)
Weight| Without Stand| 32.4 lbs (14.7 kg)| 43.0 lbs (19.5 kg)
With Stand|

32.8 lbs (14.9 kg)

|

43.7 lbs (19.8 kg)

DISPLAY
Active Screen Size (Diagonal)|

54.6 inches

|

164.5 inches

Screen Resolution| 3840×2160
Panel Selected| Ultra-High-Definition backlight
POWER
Power Supply| AC 120V, 60Hz
Standby Consumption| Less than 0.5W
Audio Power| 10W + 10W
CHANNELS & SIGNALING
Receiving Channels|

VHF: 2 – 13, UHF: 14 – 69, CATV: 1 – 125
Digital Terrestrial Broadcast (8VSB): 2 – 69 Digital cable (64/256 QAM): 1 – 135

Tuner Type| Frequency synthesized
Receiving System| Analog: NTSC Digital: ATSC/QAM
OTHER FEATURES
HDMI Input|

RGB/60Hz (64Qx480, 8QQx6Q0, 1024×768, 128Qx 1024, 136Qx768, 144Qx9Q0, 168Qx1Q50, 192Qx1080, 384Qx2160)
YUV/60Hz (480i, 480p, 720p, 1080i, 1080p, 2160p)

Parental Control| Yes
HD Supported Definitions| 480i, 480p, 720p, 1080i, 1080p, 2160p
Sleep Timer| Yes
Wireless Built In| Yes
Environmental Conditions| Temperature: 41°F – 95°F (5°C – 35°C) Humidity: 20% – 80% RH
Atmospheric pressure: 86 kPa – 106 kPa
Storage Temperature| 5°F to 113°F (-15°C to 45°C)
Storage Humidity| 10% to 70%, non-condensing

Quick Problem-Solving Tips

When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact us at one of the phone numbers.

• Check if the LED light is on. If it is, then there is power to the TV.
• The TV may be in Standby mode. Press the Power @ button on the remote control to activate the unit from Standby.
• Check if the power cord is plugged into an active electrical outlet.

You have connected an external source to your TV but can not find it on the Home screen|

• Make sure your external source is turned on.
• Check to see if the correct input tile is selected on the Home screen for the external  source  you want to view.
• Check to see if the external source device connection is snug and fully inserted into the TV port.

When you turn on your TV, there is a delay for a few seconds before the picture appears|

• This is normal. If you have already set up your TV, it is initializing and searching for previous setting information.

You see a normal picture but do not hear any sound|

• Check that volume is turned up.
• Check if “Mute” mode is ON. Turn off mute by pressing the Mute Ill• button again, or pressing volume up.

You hear sound but picture color is faded or in black and white|

• Check that the Color value is set to 50 or greater.
• Check the color on another channel or input tile.

Your sound or picture is distorted or appears wavy|

• Turn off and/or remove any electrical appliance that may be nearby the TV panel.
• Insert the power plug of the TV set into another power outlet.

Your sound or picture is blurry or cuts out|

• If you are using an external antenna, check the connections for a snug and tight fit.
• Adjust or reposition the antenna placement.

You see horizontal/vertical stripes on the picture, or it is shaking|

• Turn off and/or remove any electrical appliance that may be nearby the TV panel.
• Insert the TV power cord into another electrical outlet.

CONNECTIVITY ISSUES| POSSIBLE SOLUTIONS
You cannot connect to your wireless network|

• From the Roku TV home screen, press the Directional Keypad down arrow to Settings. Press OK on the Directional Keypad. Press OK to select Network.
  Press the bottom Directional Keypad arrow to Check Connection.
  Press OK to Check connection

• For additional help, visit www.hisense-canada.com/ support.

REMOTE CONTROL ISSUES| POSSIBLE SOLUTIONS
Your remote control is not responding to button presses|

• Check that the TV is still on.
• Check that the batteries are good and are inserted properly.
• Check that there are no obstacles between the remote control and the front of the TV.
• Try moving closer to the TV. If the LED on the TV flashes when you press any of the buttons on the remote control, the issue is not with the remote control.

Certification and Compliance

FCC Notice

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the device and receiver.
• Connect the device into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
The WiFi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

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