magic Play 62800 Sweet Spinner User Manual

SWEET SPINNER
Operation Manual (v1.0)
Software version: 1.8
MAGIC PLAY SP Z O.O.
CHOCIMSKA 6, 62800 KALISZ, POLAND
Phone/Fax: +48 62 753 21 88.
e-mail: [email protected]
website: www.magicplay.eu
Serial number:
Distributor:__
Date:__

Thank You for purchasing SWEET SPINNER. We hope you enjoy the product. The manual contains valuable information about how to operate and maintain your game machine properly and safely. It is intended for the owner and/ or personnel in charge of product operation. Carefully read and understand the instructions. If you need any help during installation and setup please utilize this manual and troubleshooting guide. If the product fails to function properly, non-technical personnel should under no circumstance attempt to service the machine. Contact your distributor or manufacturer for help.

READ BEFORE USE

INSPECT IMMEDIATELY AFTER TRANSPORTING THE PRODUCT
After receiving the shipment, inspect the product thoroughly to ensure that it has been shipped with care. Before turning the power on, please check the following:

• Check the cabinet for damage or shifting that may have occurred during shipping. Are there any dented portions or defects (cuts, etc.) on the external surfaces of the cabinet?
• Are all the legs and adjusters/levelers/feet intact?
• Do the power supply voltage and frequency requirements meet those of the location (110V/220V)?
• Are all wires linked correctly and securely connected to each other?
• If coupled in an incorrect manner, the connection will not be made accurately and it could cause not only irreparable damage to the machine but also is a potential fire hazard. DO NOT INSERT CONNECTORS FORCIBLY.
• Check that all the cables, including power cables, are undamaged. Do power cables or other wires have any splices, cuts, or dents?
• Have you been provided with all of the associated accessories?
• Can all doors/lids be opened with the accessory keys? Can doors/lids be firmly closed? Does the coin box key open the coin box(es)?

PACKAGE CONTENTS

Open the package and make sure all the items are included:

• 1 x Body Assembly
• Following accessories:

If any items are found missing, please contact your sales representative for help immediately.
NOTE: Part models are subject to change without notice.

IMPORTANT SAFETY INSTRUCTIONS

To ensure the safe usage of this product, carefully read and understand these instructions before operating your game. Save these instructions for future reference.
Use this product only as described in this manual. Other uses not recommended may cause fire, electric shock or personal injury. Unplug the game from the outlet when not in use, when moving from one location to another, and before cleaning/servicing.
Explanations that require special attention are indicated by signs of warning. Depending on the potential hazardous degree, the terms: NOTE, NOTICE, and WARNING are used.
NOTE: A NOTE indicates useful hints or information about product usage.
NOTICE: A NOTICE indicates potential damage to the product and how to avoid the problem.
WARNING: A WARNING indicates a potential for product damage or serious personal injury. It is important to understand the meaning of the following HAZARD SIGNS before continuing:
High Voltage and Shock Hazard:
High voltage can cause electric shock. Turn off/unplug power before servicing.
High-Temperature Hazard:
This part may cause scalding. Do not touch. The surface may be hot.
Do Not Touch Hazard:
This may be hot or can cause electric shock. Do not touch.

Use the following safety guidelines to help ensure your own personal safety and to help protect your equipment and surrounding environment from potential damage.
THIS PRODUCT IS AN INDOOR MACHINE ONLY! DO NOT INSTALL OUTDOOR!
Avoid installing in the following places to prevent fire, electric shock, injury, and/ or machine malfunctioning:

• Places subject to rain/moisture, or places subject to high humidity.
• Places subject to direct sunlight, or places subject to extremely hot or cold temperatures to ensure that it is used within the specified operating range.
• Places where inflammable gas may be present or in the vicinity of highly inflammable/ volatile chemicals or items that can easily catch fire
• On unstable or sloped surfaces. The machine may topple or cause unforeseen accidents.
• Vicinity of fire exist, fire extinguishers.

WARNING!
Non-technical personnel who do not have technical knowledge and experience should refrain from performing such work that this manual requires or perform tasks that are not explained in this manual. Failing to comply can cause severe accidents such as electric shock or other serious injuries.
WARNING: To reduce the risk of fire, electric shock or personal injury, unplug or disconnect the machine from the power supply before servicing.

SPECIFICATIONS

Rated power supply:………….. 110 – 240V (must be selected on power supplies)
Dimensions:………………….. 112 x 87 x 290 cm / 44 x 34 x 114″
Weight:…………….   280KG / 618 lbs
NOTICE: After turning off the game, please wait at least 1 minute before restarting again.
Inspect Immediately after Transporting the Product After receiving the shipment, inspect the product thoroughly to ensure that it has been shipped with care. Before turning the power on, please check the following:

• Check the cabinet for damage or shifting that may have occurred during shipping. Are there any dented portions or defects (cuts, etc.) on the external surfaces of the cabinet?
• Are all the legs and adjusters/levelers/feet intact?
• Do the power supply voltage and frequency requirements meet those of the location (110V/220V)? Are all wires linked correctly and securely connected to each other? If coupled in an incorrect manner, the connection will not be made accurately and it could cause not only irreparable damage to the machine but also is a potential fire hazard. DO NOT INSERT CONNECTORS FORCIBLY.
• Check that all the cables, including power cables, are undamaged. Do power cables or other wires have any splices, cuts, or dents?
• Have you been provided with all of the associated accessories?
• Can all doors/lids be opened with the accessory keys? Can doors/lids be firmly closed? Does the coin box key open the coin box(es)?

SETUP & INSTALLATION

• Refer to IMPORTANT SAFETY INSTRUCTIONS for places to avoid
• Place the unit on dry, leveled surface
• Ventilation openings in the back of the unit must not be obstructed by objects or by the wall.

3.1 DEVICE AND IMPORTANT ELEMENTS

1. marquee
2. speakers
3. display
4. leaver
5. game wheel
6. coin/bill acceptor, cashbox, and service buttons| 7. tickets output, ticket container door
8. cooling fan
9. service door ­ LCD display acces
10. service door ­ PCB and wheel acces
11. power input
12. cooling fan
---|---

3.2 PLAY ZONE
This machine requires space for playing and for maintenance as shown below. Leave space around the game upon installation: Service area: 50cm Play area: 100cm
3.3 CONNECTING POWER

IMPORTANT!
POWER SUPPLY ADJUSTS AUTOMATICALLY TO 115V OR 230V

• Machines’ electrical system (power supplies and display) will adjust automatically to 230V or 115V voltage.
• Do not plug the equipment power cables into an electrical outlet if the power cable is damaged.
• Avoid putting many loads on one electrical outlet as it could generate heat the fire resulting from overload.

Connect the grounding conductor to the earth terminal (GND):
Ensure that nothing rests on the power cord and that it is not located where it can be stepped on or tripped over.
To disconnect the game, grip the plug and pul lit from the wall outlet. Never pull by the cord. To prevent electric shock, do not touch the power plug when the hand is wet.

ACTIVATION, UPDATE, AND GAMEPLAY

IMPORTANT!
DEVICE SOFTWARE IS COPYRIGHT PROTECTED. COPYING AND DISTRIBUTION IS STRICTLY PROHIBITED. IT IS ALSO FORBIDDEN TO INTERFERE IN THE INTEGRITY OF SOFTWARE THROUGH MODIFICATION OR IMPLEMENTATION OF ANY CHANGES WITHOUT THE APPROVAL OF THE MANUFACTURER. ANY ATTEMPTS OF SOFTWARE CHANGES, OTHER THAN THOSE SPECIFIED BY THE MANUFACTURER MAY RESULT IN WARRANTY LOSS.
Game software is USB license dongle protected. Each unit is equipped with one dongle. 4.1. SOFTWARE UPDATE
To carry out software updates USB memory stick is required.

1. Download auto-update file provided by manufacturer/distributor and save it to the main directory of the USB memory stick.

2. Turn OFF your machine

3. Open the rear service door and locate mini PC USB ports

4. Connect the memory stick to the free USB port.

5. Turn ON your machine

6. The update file will be automatically detected and installed on your device

7. After the update process detach your USB memory stick

8. Done!
   If update file is not detected: redownload and reupload the file to the memory stick, check other USB flash drives. The preferred USB memory stick file system is FAT32.

4.2 SYSTEM RECOVERY
We are adding a special USB auto-restore flash drive to every Sweet Spinner machine.
ATTENTION!
THIS FLASH DRIVE WILL AUTOMATICALLY ERASE THE WHOLE COMPUTER HARD DISK, ALL MACHINE DATA WILL BE LOST!
DO NOT CONNECT AND BOOT IT ON A NORMAL COMPUTER!
If you replace hard disk or if you encounter system boot failures there is an easy way to recover your machine to factory state using this USB auto-restore backup.
You need only a USB keyboard and the auto-restore USB flash drive. If you lost it, please contact your distributor for instructions.
Procedure:

1. Turn OFF your machine

2. Connect keyboard and USB auto-restore flash drive to free USB ports of machine computer

3. Turn ON your machine

4. Immediately push multiple times the F10 or F12 keyboard button till you will see, the, Please select boot device” pop-up window.
   ATTENTION: Some screens may not display this dialog box, you will see , the, No signal” popup.

5. Using keyboard arrows, select USB Flash Drive and accept it by pushing ENTER Don’t worry if you don’t see this pop-up. Your USB drive is always at the 3rd position. Push two times DOWN ARROW on keybord and hit ENTER. Then you will see the recovering screen.

6. Now all the processes will automatically restore data to your machine and automatically reboot the computer. This process will take about 15 minutes to finish.

7. When the game starts normally, disconnect USB auto-restore memory stick and hold it for the next time.

4.3 GAMEPLAY
SWEET SPINNER is a ticket redemption game in which the player uses a lever to move a circle containing fields of different scoring.
After speeding up, the wheel spins for a while and the player no longer has any influence on its spinning. The LCD screen shows an animated wheel that follows the movement of its physical counterpart.

After the right time, depending on the force with which the player pulled the lever, the wheel stops, and the arrows on the housing and the animation on the screen indicate the number of tickets won by the player.
After that, tickets are issued.
Three of the fields on the wheel are bonus fields, on which the number of tickets to be obtained is displayed, and their value increases with each subsequent game in which the wheel does not stop on the bonus field.
In the event that such a field is indicated, the player receives a much larger number of tickets.
If there are no tickets in the tray, the player will see an appropriate message on the screen and the game will not be possible.

GAME OPTIONS

5.1 MENU ACCES AND NAVIGATION
To acces the menu press the SERVICE/ENTER button, located in the service door, at the lower left front of the machine, next to the coin and ticket counters.
Use UP/PREVIOUS (green) and DOWN/NEXT (red) buttons to navigate in the menu. Use SERVICE/ENTER (black) to ENTER or CHANGE the option value or selection.
IMPORTANT!
REMEMBER THAT CHANGES IN THE SERVICE MENU CAN RELATE TO ELEMENTS SUCH AS THE COST OF THE GAME AND THE NUMBER OF WON TICKETS, WHICH MAY AFFECT THE EARNINGS OF THE DEVICE. MAKE SURE THAT THE CHANGES AND ENTERED VALUES ARE VALID.
5.2 SERVICE MENU

MAIN MENU| | |
---|---|---|---
Game Version: 1. XX| Indicates software version| |
DEVICE SETTINGS| MUSIC VOLUME| 0-100| Set music volume
SFX VOLUME| 0-100| Set effects volume
DEMO VOLUME| 0-100| Set demo volume
WheelPositionOffset| 0-1000| Set in-game wheel position offset (correction)
GAME SETTINGS| MINIMUM VELOCITY TO START| 1-300| Minimum strength to count a spin as a game
SMALL VALUE| 1-1000| Tickets for small value
RED FIELD| 1-1000| Tickets for red field value
BLUE FIELD| 1-1000| Tickets for blue field value
GREEN FIELD| 1-1000| Tickets for greenfield value
ORANGE FIELD| 1-1000| Tickets for orange field value
IDLE TIMER| Off / GameOver /  AutoSpin| The 60s play inactivity reaction:
Off: No action
GameOver: coin loss
AutoSpin: spin the wheel with a built-in demo motor
GAME SETTINGS 4 BONUS SETTINGS| BONUS 1/2/3 MIN| 1-1000| Ticket bonus for 1/2/3 screen MI N(start) value
BONUS 1/2/3 MAX| 1-1000| Ticket bonus for 1/2/3 screen MAX value
BONUS 1/2/3 ADD| 1-100| Add value to bonus value every game when players don’t win a bonus.
RESET BONUS 1/2/3| | Reset bonus values to MIN level
CREDIT SETTINGS| FREE PLAY| ON / OFF| Free play, no credits needed
COIN TYPE| ELECTRICAL / PULSE| Acceptor type: newer electrical or classic pulse
GAME PRICE| 1-20| How many credits needed to play 1 game
COIN PULSE VALUE| 1-10| Value of PULSE coin acceptor
COIN CH1 VALUE| 1-10| Value of CH1 coin acceptror
COIN CH2 VALUE| 1-10| Value of CH2 coin acceptror
COIN CH3 VALUE| 1-10| Value of CH3 coin acceptor
BILL PULSE VALUE| 1-100| Value of PULSE bill acceptor
RESET CREDITS| | Reset in-game credits
TICKET SETTINGS| TICKETS| ON /OFF|
TICKET VALUE| 1, 2| Change won tickets value
CLEAR UNDISPENSED TICKETS| (X)| Clear undispensed tickets.
COUNTERS| RESETTABLE| COINS| Total coins
GAMES| Total games
TICKETS GIVEN| Total tickets given
TICKETS WON| Total tickets won
RESET| Reset values
NON-RESETTABLE| COINS| Total coins
GAMES| Total games
TICKETS GIVEN| Total tickets given
TICKETS WON| Total tickets won
STATS| AVERAGE TICKETS WIN| | Average tickets win per game
AVERAGE PLAYTIME| | Average playtime in seconds
BONUS 1/2/3 WIN COUNT| | Count of bonus win

5.3 RECOMMENDED SETTINGS
PAYOUT ~10 TICKETS/GAME

BONUS 1 MIN
BONUS 1 ADD
BONUS 1 MAX
BONUS 2 MIN
BONUS 2 ADD
BONUS 2 MAX
BONUS 3 MIN
BONUS 3 ADD
BONUS 3 MAX| 50
1
200
25
1
50
25
1
50
---|---

PAYOUT ~40 TICKETS/GAME

BONUS 1 MIN
BONUS 1 ADD
BONUS 1 MAX
BONUS 2 MIN
BONUS 2 ADD
BONUS 2 MAX
BONUS 3 MIN
BONUS 3 ADD
BONUS 3 MAX| 250
10
500
200
5
400
200
5
400
---|---

PAYOUT ~20 TICKETS/GAME

BONUS 1 MIN
BONUS 1 ADD
BONUS 1 MAX
BONUS 2 MIN
BONUS 2 ADD
BONUS 2 MAX
BONUS 3 MIN
BONUS 3 ADD
BONUS 3 MAX| 100
5
500
50
5
100
50
5
100
---|---

PAYOUT ~50 TICKETS/GAME

BONUS 1 MIN
BONUS 1 ADD
BONUS 1 MAX
BONUS 2 MIN
BONUS 2 ADD
BONUS 2 MAX
BONUS 3 MIN
BONUS 3 ADD
BONUS 3 MAX| 250
10
500
250
10
500
250
10
500
---|---

PAYOUT ~30 TICKETS/GAME

BONUS 1 MIN
BONUS 1 ADD
BONUS 1 MAX
BONUS 2 MIN
BONUS 2 ADD
BONUS 2 MAX
BONUS 3 MIN
BONUS 3 ADD
BONUS 3 MAX| 250
10
500
100
5
200
100
5
200
---|---

PAYOUT ~60 TICKETS/GAME

BONUS 1 MIN
BONUS 1 ADD
BONUS 1 MAX
BONUS 2 MIN
BONUS 2 ADD
BONUS 2 MAX
BONUS 3 MIN
BONUS 3 ADD
BONUS 3 MAX| 250
20
1000
250
10
500
250
10
500
---|---

ELECTRICAL DIAGRAM

MAINTENANCE, INSPECTION

7.1 SAFETY CHECK
Check the points listed before operating the machine. These checks are necessary for safe machine operation:

1. Try to run the game before operation each day.
2. Conduct monthly routine checks of game components to ensure good working condition
3. Check the machine regularly for dust and clean when necessary.

Note: Parts and components require preventative maintenance to be kept running smoothly

TROUBLESHOOTING

Numbers on in-game wheel mismatch with a physical wheel

1. Try to adjust WheelPositionOffset in Service Menu DEVICE SETTINGS
2. Check wheel encoder wiring and housing ­ right side of the wheel from rear service door
3. Replace wheel encoder

Game lever not spinning the wheel

1. Check lever solenoid and voltages (12V), lubrication is useful in long-term usage.
2. Check lever gear

Bonus screen not working

1. Check test values on screens when starting machine ­ 100 – 200 – 300
2. Check swivel joint ­ left side of the wheel from rear service door
3. Check bonus screens
4. Check mainboard

System failure, errors on the screen, the operating system won’t boot or SSD (hard disk) drive failure

1. First try to restart your machine
2. Follow 4.2 chapter: ,, Recovering your machine”
3. If the SSD drive is broken: replace it. Minimum 60GB SSD or equivalent HDD is required and follow chapter
4. .2,, Recovering your machine”

I/O BBOARD error or GAME BOARD error

1. Check USB connections between boards and MiniPC
2. Check Boards power and power supply units
3.  Board is broken ­ replace

, No signal” alert on the screen

1. Check machine computer state. Turn it on by button if not started automatically.
2. Check monitor ,, source” and make sure that is pointing to the HDMI interface
3.  Try to restart your machine

Black screen without communication

1. Check the screen power plug
2. Check the screen is on: try to push the power button and watch if something changes
3. Check HDMI cable connections 4. Try to restart your machine

Problems with coin acceptors/bill acceptors

1.  Possible problems with acceptors firmware
2. Check wirings for acceptors
3. No USB connection between I/O board and computer
4. Try to restart your machine

Buttons/coins mech not working

1. Check wirings and power connections
2. No USB connection between I/O board and computer
3. Try to restart your machine

Sentinel key not found

1. The license key is not connected to an internal USB port or it’s corrupted. (the key is inside the computer case, solid red led light means that license key is working)
2. Try to restart your machine.

TERMS OF WARRANTY

Magic Play Sp. z o.o. warrants that the SWEET SPINNER game will be free from electronical and mechanical defects for a period of 12 months from the date of delivery. Warranty covers:

• Display
• CPU board
• I/O board
• Power supplies
• LED driver
• LED lighting

Warranty terms do not cover parts not included above.
Definition of defect:
It will be considered defective if any connection between subcomponents on a particular board fails or any of them stops working itself. It does not include damages that occurred due to misuse, unauthorized connection, or modifications.
Should the product prove defective during the warranty period, Magic Play, at its option, shall:

1. Repair the defective part by means of telephone support or depot service at no charge for parts of labor.
2. Replace the defective part with a comparable product that may be new or refurbished.

Provided that

1. Magic Play is informed of the defect immediately after it occurred. The faulty part should be dispatched to Magic Play or its authorized distributor as soon as possible.
2. Magic Play diagnoses the defects were not caused by improper use, neglect, unauthorized modifications, repair, setup or testing.
3. Only parts recommended and approved by Magic Play are covered by Magic Play Terms of Warranty.

UNDER NO CIRCUMSTANCES SHALL MAGIC PLAY SP. Z O.O. BE HELD RESPONSIBLE FOR LOSSES IN PROFIT, USAGE, OR ACCIDENTAL SERIOUS DAMAGE TO THE MACHINE!

Magic Play sp. z o.o.
Adress: Chocimska 6 62800 Kalisz, POLAND
Phone: +48 62 753 21 88
Website: www.magicplay.eu
www.magicplay.eu

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