iGEN TECH LSW-5 Wi-Fi Stick Logger User Guide

June 6, 2024
iGEN TECH

Stick Logger(WiFi) Quick Guide
Model: LSW-5

Notice:
Please read this manual carefully before using products and keep it in the place where O&M providers can easily find it. Due to product upgrades and other factors, the content of this manual might change from time to time. Please take the actual product as standard and get the latest manual from www.cellarman.cn or sales. Unless otherwise agreed herein, this manual will only be used as guidance. Any statement, information or suggestion in this manual will not take any form of responsibility. Without written permission, any content of this document (partly or entirely) cannot be extracted, copied, or transmitted in any form by any company or individual.

Warning: Please remove the logger after power off.

Download APP

If you are a household user, please scan the QR code below to download SOLARMAN Smart APP. Or you can log in to https://home.solarmanpv.com
SOLAR MAN Smart

https://home.solarmanpv.com

Stick Logger Installation

Type 1
Step1:Assemble the logger to the inverter communication interface as shown in the diagram.

Type 2
Step1:Assemble logger to the inverter communication interface as shown in the diagram.

Type 3
Step1:Assemble logger to the inverter communication interface as shown in the diagram.

Logger Status

Check Indicator light

Lights Implication Status Description(All lights are single green lights.)
Communication
with router 1. Light off: Connection to the router failed.

2. On 1s/Off 1s(Slow flash): Connection to the router succeeded.
3. Light keeps on: Connection to the server succeeded.
4. On 100ms/Off 100ms(Fast flash): Distributing network fast.
| Communication
with inverter| 1. Light keeps on: Logger connected to the inverter.
2. Light off: Connection to the inverter failed.
3. On 1s/Off 1s(Slow flash): Communicating with the inverter.
| Logger running
status| 1. Light off: Running abnormally.
2. On 1s/Off 1s (Slow flash): Running normally.
3.On 100ms/Off 100ms(Fast flash): Restore factory settings.

The normal operation status of the stick logger, when the router is connected to the network normally:

  1. Connection to the server succeeded: NET light keeps on after the logger is powered on.
  2. Logger running normally: READY light flashes.
  3. Connection to the inverter succeeded: COM light keeps on.

Abnormal State Processing

If the data on the platform is abnormal when the stick logger is running, please check the table below and according to the status of indicator lights to complete simple troubleshooting. If it still can not be resolved or indicator lights status do not show in the table below, please contact Customer Support. (Note: Please use the following table query after power-on for 2mins at least.)

| | | Fault Description| Fault Cause| Solution
---|---|---|---|---|---
Any state| OFF| Slow
flash| Communicate with
inverter abnormally| 1. Connection between stick logger and inverter loosen.
2. Inverter does not match with stick loggers communication rate.| 1. Check the connection between the stick logger and the inverter. Remove the stick logger and install it again.
2 Check inverters’ communication rate to see if it matches with stick lo gers.
3. L gong press Reset button for 5s. reboot stick logger.
OFF| ON| Slow flash| Connection between
logger and router
abnormal| 1. Stick logger does not have a network.
2. Router WiFi signal strength weak.| 1. Check if the wireless network is configured.
2. Enhance router WiFi signal strength.
Slow flash| ON| Slow flash| Connection between-
en logger and router
normal connection
between logger and
remote server
abnormal.| 1. Router networking abnormal.
.. 2 The server point
of a logger is modified 3. Network limitation. the server cannot be connected.| 1. Check if the router has access to the network.
2 Check the router’s setting if the connection is limited.
3. Contact our customer service.
OFF| OFF| OFF| Power supply
abnormal| 1. Connection between stick logger and inverter loosen or abnormal.
2. Inverter power in-sufficient.
3. Stick Logger abnormal.| 1 Check the connection, remove the stick logger, and install again.
2 Check inverter output power. 3. Contact our customer service.
Fast flash| Any state| Any state| Networking status| Normal| 1. Exit automatically after 2mins.
2. Long press the Reset button for 5s. reboot slick logger.
3.Long press Reset button for 10s, restore factory settings.
Any state| Any state| Fast flash| Restore factory settings| Normal| 1. Exit automatically after mins.
2. Long press Reset button for 5s, reboot stick logger.
3.Long press Reset button for 10s, restore factory settings.

Warning:
Please do not hold the logger body to rotate while installing or removing the logger.

Notice:
Do not remove the waterproof plug.

USER MANUAL for SOLARMAN Smart APP

Please make sure Bluetooth and WiFi are ON and the router can connect to the network normally.

  1. Registration
    Go to SOLARMAN Smart and register.
    Click “Register” and create your account here.

  2. Create a Plant
    Click “Add New” to create your plant.
    Please fill in plant basic info and other info here.

  3. Add a Logger
    Method 1: Enter logger SN manually.
    Method 2: Click the icon in the right and scan to enter logger SN
    You can find logger SN in the external packaging or on the logger body.

  4. Network Configuration

Step 1: Click“Go to Configure” to set the network. (Please make sure Bluetooth and WiFi is ON.)

Step 2: Please wait for a few minutes. Then click “Done” and view plant data.

Notice:
5G WiFi is not supported.

If configuration failure occurs, please check the following reason and try it again.

  1. Make sure WLAN is ON.
  2. Make sure WiFi is normal.
  3. Make sure the wireless router does not implement the white-black list.
  4. Remove the special characters in the Wi-Fi network.
  5. Shorten the distance between the phone and device.
  6. Try to connect to other Wi-Fi.

Warning: Please make sure the stick logger is working properly before you leave the site. If there is anything abnormal, please do not leave the site and contact customer service at the first time.
Customer service number: 400-181-0512

If you have any technical queries about our products, please contact us and provide the following information:

  1. Product model and a serial number of stick logger.
  2. Product model and a serial number of the connected inverter.

Thank you for your support and cooperation!

WARRANTY CARD

Dear Customers,
Thank you very much for using our products. In order to provide you with better service, please fill in the warranty card and reserve it carefully.

User Name| | Customer Name|
---|---|---|---
Purchase Date| | Customer Phone|
Product Name &Model| | Product SN|
Customer Address| |
Order No.| |
Maintenance Records| Date| Failure Cause and Treatment
|
|

Warranty Policy
If there is any breakdown caused by the product‘s own quality, customers can send the warranty card with the product to our Customer Service Center.

Notice

  1. According to the prescription, the warranty period is 5 years(From the day when you receive the product). During the warranty period, we provide free maintenance service to solve all non-artificial quality problems if the product is under normal usage circumstances. If the product exceeds the warranty period, the only maintenance costs will be charged.
  2. If the failure of the product is not due to quality problems(such as improper use, improper storage, unauthorized disassembly, etc.), the maintenance cost will be charged.
  3. Please pay for back goods freight in advance. Freight collection is not accepted.

FCC Warning
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

References

Read User Manual Online (PDF format)

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