Magic Chef M24MG Commercial Gas Manual Griddle User Manual

June 6, 2024
Magic Chef

Magic Chef M24MG Commercial Gas Manual Griddle

PRODUCT REGISTRATION

Thank you for purchasing a Magic Chef Commercial product. The first step to protect your new product is to complete the product registration on our website: www.mcappliance.com/register. The benefits of registering your product include the following:

  1. Registering your product will allow us to contact you regarding a safety notification or product update.
  2. Registering your product will allow for more efficient warranty service processing when warranty service is required.
  3. Registering your product could act as your proof of purchase in the event of insurance loss.

Once again, thank you for purchasing a Magic Chef Commercial product.

PRECAUTIONS

EXPLANATION OF SYMBOLS
WARNING
Hazards or unsafe practices which COULD result in severe personal injury or death.

CAUTION
Hazards or unsafe practices which COULD result in minor personal injury or property damage.
WARNING:

  • Read and understand all safety precautions. Failure to follow all instructions described in this user manual may result in electric shock, fire and/or serious personal injury. The warnings, cautions and instructions discussed in this user manual cannot cover all possible conditions and situations that may occur.
  • If information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

WARNING: Gas Leak

  • Gas leaks cannot always be detected by smell.
  • Gas suppliers recommend that you use a gas detector approved by UL or CSA.
  • For more information, contact your gas supplier.
  • If a gas leak is detected, follow the “What to Do If You Smell Gas” section below.

WARNING: What to Do If You Smell Gas

  • DO NOT try to turn on any appliance.
  • DO NOT touch any electrical switch.
  • DO NOT use any phones in home.
  • Immediately call your gas supplier from a phone outside of the building. (Ex: Go to a neighbor’s to call your gas supplier or fire department.)
  • If the gas supplier cannot be reached, call the fire department.
  • Installation and service must be performed by a qualified installer or service agency.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using gas appliances, basic safety precautions should be followed, including the following:

  1. Read all instructions before using the appliance.

  2. Any self-modification, improper installation, adjustment or maintenance can lead to property loss or casualty. Please contact the manufacturer for any adjustment or maintenance, and have the work done by a trained & qualified professional.

  3. The griddle should be used in accordance with ANSI Z223.1/NFPA 54 (latest edition) of the National Fuel
    Gas Code, the National Gas Installation Code, CSA/B149.1 or the Propane Installation code, CSA/B149.1, as applicable. Copies may be obtained from the American Gas Association, 1515 Wilson Blvd, Arlington, VA 22209.

  4. DO NOT place the griddle by any liquid, gas or other that is flammable or explosive.

  5. This appliance should not be operated by those who have physiological, perceptual or mental disabilities or those who have insufficient experience or knowledge (including children). Only in conditions of being given sufficient supervise & guarantee of personal safety, as well as proper instructions & guidance, those who were mentioned above can make some particular operation of this device.

  6. Keep children away from the device.

  7. Keep this manual in a safe and easily accessible place. When passing on/selling the device to a third party, the manuals must be handed over along with the device. All users must operate the device complying with the user’s manual and related safety guidelines.

  8. If the appliance is placed near walls, partitions or kitchen furniture and the like, it is advisable to make these facilities with non-combustible material, otherwise cover them with non-combustible heat-resistant material, and pay attention to fire prevention regulations.

  9. The appliance should be installed in a well-ventilated area with exhausting facilities, which may ensure that all burnt gases produced during combustion process are completely exhausted.

  10. The appliance is only applicable to low-pressure gas regulating valves. It may lead to loss and casualty if you use other regulating valves.

  11. DO NOT burn the device if it is empty.

  12. Fire warning: If you smell the gas, please keep away from fire. DO NOT light up any device or touch the electronic switch. DO NOT use any phone in the building either. Close the main gas valve immediately and call professional personnel to maintain it. Operating by the appliance by force or maintaining improperly will lead to large gas leakage or deflagration easily. The manufacturer won’t bear any responsibility for fire accidents caused by improper operation or maintenance.

  13. When first using, installation and maintenance should be operated by professional personnel or qualified people.

  14. Please keep the integrity of the appliance and remove the outer packing. If you have any questions, call the specialist and stop using the appliance. Keep the packing materials away from children. (For the materials are plastic bags, nails etc.)

  15. When first using, the duration of ignition may be a little longer due to the air existing in the new pipe. If the ignition cannot be lit up, turn off the ignition switch and turn on it 3 minutes later to prevent from deflagration.

  16. To avoid danger, please turn off the device when not in use.

  17. This product is a commercial machine that needs to be operated by trained cooks, not applicable for home use.

  18. This device is for commercial use only, not applicable for other usage.

  19. DO NOT dismantle or self-modify the device. Dismantlement and self-modification may cause casualty.

  20. DO NOT pat the product or put any heavy objects onto it. Abnormal operation may cause damage and danger.

  21. DO NOT put any other object in the smoke vent of the heater. That may block the flue gas and cause harm.

  22. High temperatures may cause scalding. DO NOT touch the appliance surface with hands directly due to high temperature during or after operation.

  23. DO NOT destroy the control panel with hard or sharp objects.

  24. DO NOT spray water directly to the appliance. Clean the stainless steel surface regularly to prevent damage caused by surface oxidation and chemical reaction.

SPECIFICATIONS

Magi-cChef-M24MG-Commercial-Gas-Manual-
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Model| Dimensions (H x W x D)| NG (KW/BTU)| Burners| Net Weight|
---|---|---|---|---|---
M16MG / M16TG| 15.3″ x 16.0″ x 26.0”| 30,000| 1| 103.0 lbs (46.7 kg )|
M24MG / M24TG| 15.3″ x 24.0″ x 26.0”| 60,000| 2| 114.0 lbs (51.7 kg)|
M36MG / M36TG| 15.3″ x 36.0″ x 26.0”| 90,000| 3| 176.0 lbs (79.8 kg)|
M48MG / M48TG| 15.3″ x 48.0″ x 26.0”| 120,000| 4| 244.0 lbs (110.7 kg)|
M60MG / M60TG| 15.3″ x 60.0″ x 26.0”| 150,000| 5| 300.0 lbs (136.1 kg)|

INSTALLATION INSTRUCTIONS

TRANSPORTATION AND STORAGE
During transportation, the cooking equipment should be carefully handled. DO NOT place it upside down. The equipment should be stored in a well ventilated warehouse without corrosive gas. If it needs to be stored outside temporarily, make sure it does not come in contact with rain.

NOTICE FOR INSTALLMENT

  1. Installation should be operated by professional technicians.
  2. Connection of the device should conform to provisions of gas safety, installation and usage.
  3. The device can be used only when four legs are installed correctly.
  4. The appliance should have a minimum clearance of 0” (0cm) from non-combustible substance (e.g. walls, windows etc.), and 4” (10 cm) from combustible materials.
  5. This appliance should be installed on a stable, level and non-combustible surface (e.g. cement, ceramic tile, terrazzo and metal surface). Verify the requirements of local regulation. Paving metal or ceramic tile onto combustible material does not conform to requirements of non-combustible surface regulation. Please leave appropriate clearance for the ventilation vent in the cabinet to keep the appliance away from the combustible surface nearby.
  6. The mounting position should supply sufficient make-up air during normal combustion and installation should not block the burning airflow and ventilation.
  7. If the exhaust fan is used, pay special attention to avoid operations that interfere with the device, e.g. ventilation and air demand of the device.
  8. After installation, level the device and keep stable. DO NOT sway or tilt the device during operation.
  9. DO NOT use gas that is not applicable to this device as fuel, DO NOT use high-pressure or medium-pressure regulating valves. This device is can only be used with a low-pressure regulating valve.
  10. A quick-acting switch-off gas valve should be installed upstream to the device where it is easy to reach before installation of the appliance.
  11. Make sure the supplied gas is the same as the gas that the device allows to use. If not, please stop using.
  12. Coat some dedicated pipe sealant for gas pipeline in all the pipe joints. The sealant used should have durability for the gas action.
  13. If the pipeline pressure is 10% higher or lower than the rated pressure, please install a pressure regulator to adjust the gas pressure to reach the rated one.
  14. Installation from the outlet end of the gas flow meter or service regulator to the gas pipe of the device should be operated by professional technicians and qualified personnel. They should also use the cooking equipment first and adjust it.
  15. DO NOT block the ventilation of the device and interfere with the ventilation needed during normal operation of the burners.
  16. After connecting the appliance to the gas system, check for leaks at joints and pipe fittings; to do so, use soapy water or a specific leak detector (spray).

INSTALLATION

  1. Verify the gas type and pressure, and make sure that they conform to those marked on the rating label. If incorrect gas type/pressure is connected, it may damage the performance of the device and create safety hazards.
  2. Before installing the gas pipeline, please install the appliance in an ultimate-use position. Adjust the height of the appliance on all 4 leveling legs using a water level to make sure the device in a level state. After installing the gas pipeline, check the level state of the device again.
  3. According to requirement of local standard and strong recommendation of the manufacturer, a gas shut-off valve may be needed between the gas supply pipeline and gas-pressure regulator. Whether the installation of the gas shut-off valve has any requirements in the local standard should be judged by the gas installation personnel.

OPERATING INSTRUCTIONS

Before operation, please read the user’s manual carefully. If the appliance has been immersed in water, please stop using and call the technicians to check and repair or replace all the components that are immersed in the water. Before using this appliance, please make sure that the main burner, pilot light burner and oil receiver are in correct installation.

  1. Before igniting the pilot light, ensure there is no gas odor around the device. When first using or after cutting off the gas supply, it may take several minutes to ignite the pilot light due to the air existing in the pipeline or clearance of the inlet pipe.
  2. Turn off all gas control knobs.
  3. Turn on control valve and light all pilots.
  4. The pilot burner must be lit from the top. Hold an ignition source and light the pilot. When the flame is stable, remove ignition source.
  5. Turn off the main gas valve to shut down the equipment.
    NOTE: Control knobs of the burners can be operated manually only. DO NOT rotate it with tools. If it cannot be rotated manually, DO NOT rotate or repair it with force. Force or improper maintenance may cause fire or explosion.

NOTE: There may be some smoke at the initial startup as the result of rust prevention coatings burning off. This is normal. Please allow at least a 15 minute burn in period before using for the first time.

DAILY INSPECTION
It is necessary to check the cooking equipment daily to avoid serious accidents. Stop using if user feels that there are some problems in the circuit or machine. Check the condition of the machine before or after using every day.
Before using, make sure the cooking equipment is not tilted and that the control panel is intact. While using, ensure there are no strange smells, light back, flameouts or vibrating noises and that the burner flame is normal.

ADJUSTING THE PILOT LIGHT
The pilot flame on the equipment has been factory adjusted. When adjustment is necessary, adjust the pilot flames as small as possible but high enough to light the burner immediately when the burner valve is.
NOTE: There may be some smoke at the initial startup as the result of rust prevention coatings burning off. This is normal. Please allow at least a 15 minute burn in period before using for the first time.

ADJUSTING THE BURNER FLAME

  1. Remove all the control knobs, front panel, grates, and the heat radiant panel.
  2. Turn on a single burner and unscrew the lock screw on the baffle.
  3. Rotate the baffle to increase or reduce the ventilation volume according to the requirement.
  4. Regulate the air baffle to make majority of the flame become blue. Then screw the lock screw tightly.
  5. Before using, install the grate, front panel, heat radiant panel and all the knobs back.

SEASONING THE GRIDDLE
Before first use, and after every cleaning, season the griddle to avoid possible surface corrosion. Heat the griddle to a low temperature (300-350°F) and apply a small amount of cooking oil, about one ounce per square foot of surface. Use a soft lint-free cloth to spread the oil over the entire griddle surface to create a thin film and wipe off any excess oil with a cloth. Repeat the procedure until the griddle has a slick, mirror -like finish. This will also help reduce the sticking of cooked food product.

USING THE GRIDDLE
To preheat, turn the burners on about 20-25 minutes before cooking. A uniform and systematic approach to loading the griddle will produce the most consistent product results. The griddle plate is steel, but the surface is relatively soft and can be scored or dented by careless use of a spatula or scraper. Be careful not to dent, scratch, or gouge the plate surface. Do not try to knock off loose food that may be on the spatula by tapping the corner or the edge of the spatula on the griddle surface.

CARE AND MAINTENANCE

  1. Clean the griddle and residue in the oil tray regularly (Twice a day is advised).
  2. Every day after using, wipe down all surfaces using a wet cloth with warm soapy water, then wipe down with clean wet cloth. DO NOT spray the device directly with water to wash.
  3. DO NOT use abrasive detergents, brushes or scrapers to clean the stainless steel surface, as doing so may cause rust. DO NOT use any chloride product (bleach, hydrochloric acid, etc.), even if diluted. Wipe surface to clean with the direction of the grain.
  4. DO NOT modify the necessary air volume for combustion.
  5. When not in use, disconnect it from gas source.
  6. Have a trained technician do a complete inspection of the device at least once a year.
  7. Over 90% of the device is made of metals that can be recycled if disposed of properly at a designated treatment or recycling facility in accordance with any local or state standards.

TROUBLESHOOTING

Problems mentioned below are just for reference. If any failure occurs, please stop using immediately and contact a professional technician to check and repair. Safety first! Please cut off the electric and gas source before maintenance.Magi-cChef-M24MG-Commercial-Gas-Manual-
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LIMITED WARRANTY

MC Appliance Corporation warrants each new Commercial Gas Manual Griddle to be free from defects in material and workmanship, and agrees to remedy any such defect or to furnish a new part(s), at the company’s option, for any part(s) of the unit that has failed during the warranty period. Parts and labor expenses are covered on this unit for a period of one year from the date of purchase. A copy of the dated sales receipt or invoice is required to receive warranty service, replacement or refund. In the event the unit requires replacement or refund under the terms of this warranty, the consumer is responsible for all transportation expenses to return the unit to our factory prior to receiving a replacement unit or refund. A copy of the dated sales receipt/invoice is required to receive warranty service, replacement or refund. A refund or replacement will be issued at the discretion of MC Appliance Corporation.
This warranty covers appliances in use within the contiguous United States, Alaska, Hawaii and Puerto Rico. This warranty does not cover the following:

  • Damages due to shipping damage or improper installation.
  • Damages due to misuse or abuse.
  • Content losses due to failure of the unit.
  • Inside components such as turntable, roller guide, light bulbs, etc.
  • Repairs performed by unauthorized service agents.
  • Service calls that do not involve defects in material and workmanship such as instructions on proper use of the product or improper installation.
  • Replacement or resetting of house fuses or circuit breakers.
  • Failure of this product if used for other purposes than its intended purpose.
  • Disposal costs for any failed unit not returned to our factory.
  • Any delivery/installation costs incurred as the result of a unit that fails to perform as specified.
  • Expenses for travel and transportation for product service if your appliance is located in a remote area where service by an authorized service technician is not available.
  • The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
  • Refunds for non repairable products are limited to the price paid for the unit per the sales receipt.
  •  This warranty is non transferable. This warranty applies only to the original purchaser and does not extend to any subsequent owner(s).

LIMITATIONS OF REMEDIES AND EXCLUSIONS:
Product repair in accordance with the terms herein, is your sole and exclusive remedy under this limited warranty. Any and all implied warranties including merchantability and fitness for a particular purpose are hereby limited to one year or the shortest period allowed by law. MC Appliance Corporation is not liable for incidental or consequential damages and no representative or person is authorized to assume for us any other liability in connection with the sale of this product. Under no circumstances is the consumer permitted to return this unit to the factory without the prior written consent of MC Appliance Corporation. Some states prohibit the exclusion or limitation of incidental or consequential damages, or limitations on implied warranties. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.Magi-cChef-M24MG-Commercial-Gas-Manual-
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For Service or Assistance please call 888-775-0202 or visit us on the web at www.mcappliance.com to request warranty service or order parts.

References

Read User Manual Online (PDF format)

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