Hisense HME8C58 Medical LCD Monitor User Guide

June 6, 2024
Hisense

Hisense LCD Monitor
HME8C58
User Guide

Read the User Guide thoroughly before using the Hisense LCD monitor and keep it properly for future reference.

RSAG2.025.4879SS G version
You can download the latest user guide from the Hisense website:
Hisense website: www.hisense.com

Preface

Dear users,
Hello. Thank you for purchasing the Hisense LCD monitor, which will provide you with a satisfying display effect. Read the User Guide thoroughly before using the LCD monitor and keep it properly for future reference. Hisense shall not be liable for any accidents arising from violations of the safety precautions and use instructions of the User Guide.

Hisense Group Service-Hotline: 4006111111
Hisense Group Installation Hotline: 4008011111
Hisense service quality supervision tel: 0532-83091111

Only the repair personnel are allowed to repair the LCD monitor and replace its components. Failure to comply will result in electric shock and fire.
The device is a class I devise. Be sure to connect the product to a grid power output socket with grounding protection.

Safety Information and Precautions

Read the following information thoroughly before using the LCD monitor:

Remarks

  • The LCD monitor is intended for use in the target sales regions. If it is used outside these regions, its performance may be different from the specifications.
  • It is recommended that you use the specified accessories of the LCD monitor, which can be used only with the spare parts and accessories that are manufactured or specified by Hisense.
  • It takes about 30 minutes for the electronic components of the LCD monitor to achieve stable performance. It is recommended that you start the LCD monitor in advance to ensure display accuracy.
  • Condensation may form inside and outside the LCD monitor if the LCD monitor is of low temperature and moved into a room or the room where it is located experiences fast temperature rise. Wait until the condensation disappears before starting the LCD monitor. Failure to comply will damage the LCD monitor.
  • It is recommended that the LCD monitor be used with brightness slightly lower than the normal level. This helps avoid brightness change due to long-term use and maintains stable brightness. It is recommended that you clean the exterior of the monitor regularly to prolong its service life.
  • Do not perform cleaning and maintenance when the LCD monitor is energized. Disconnect the LCD monitor power cable whenever possible.

Description and Maintenance of the LCD monitor

Please maintain the monitor screen regularly because it is a key component of the product.

  • Do not squeeze the edges of the LCD monitor or frame. Failure to comply may cause display failure.
  • Do not touch or press the screen with any sharp object. Failure to comply may damage the screen.
  • Do not wipe the screen with a paper towel. Failure to comply may scratch the screen.
  • Keep the monitor housing and the screen away from organic solvents such as alcohol and gasoline as well as chemical reagents such as acid and alkali. Failure to comply may reduce image display quality and change and diminish the luster or color of the monitor housing and screen.
  • Do not clean the monitor housing or screen with any diluent, benzene, wax, and abrasive cleaning agent that may damage the monitor housing and screen.
  • It is recommended that the surfaces of the monitor housing and panel be cleaned with a special screen cleaning cloth.
  • If necessary, after power-off, use a small piece of clean, soft cloth soaked with water to clean the monitor housing and screen to remove dirt from the surface. Do not wipe repeatedly with force.

Safety Precautions

  • The LCD monitor has passed safety certification testing and can be used reliably and safely.
    Please read this section and the precautions on the LCD monitor thoroughly to ensure safe use and correct maintenance and to avoid accidents and man-made damage. Contact Hisense if you encounter any problems when using the LCD monitor.

  • The input voltage and frequency of the monitor is 220 VAC and 50 Hz respectively.

  • To avoid hazards, do not place the LCD monitor on a soft pad. If the LCD monitor will not be used for a long time, disconnect its power cable. The LCD monitor contains hazardous high voltage inside, so do not disassemble it by yourself. If the LCD monitor is abnormal, contact Hisense or an authorized distributor.

  • Ensure that no sundries exist in the surrounding area of mains disconnection devices, such as the switch, power plug, and appliance coupler, and that these devices are easy to operate.

  • Ensure that the socket in use is qualified and certified by a national safety standard, and prevent socket overload.

  • Keep the LCD monitor away from any high-temperature and heat-generating object.

Important Information

  • The pictures in this document are for reference only and may be different from the appearance of the actual product. The information in this document is subject to change without notice.
  • This document provides instructions on correctly installing and using the LCD monitor. Please keep it properly. If it is lost, contact Hisense.

Overview

Thank you for choosing Hisense Medical Operating Room Monitor, which is applicable to operating rooms, interventional radiology rooms, and control rooms. Hisense Medical HME8C58 is an 8M high-definition color monitor specially designed for medical imaging applications.

Features
  • Hisense HME8C58 is a 58-inch professional high-definition operating room monitor that supports display with 8-megapixel resolution, fully complying with the DICOM standard and meeting the high-precision requirements for medical imaging. The monitor features high brightness, high grayscale, high resolution, high uniformity, and wide viewing angle. It uses an LED backlight system with high reliability and long service life. This ensures stable and consistent display in long-term use, restores the original information about medical images, and accurately displays medical image details. It is widely used in digital operating rooms and DSA operating rooms, as well as for surgical teaching and rebroadcasting, and comprehensive training.
  • The monitor has multiple I/O ports, supports simultaneous input from multiple signal sources, and is designed to support automatic signal source identification. With the built-in Picture by Picture (PBP), Picture in Picture (PIP), and Picture Outside Picture (POP) functions, it supports the display of a maximum of four physical windows, which can facilitate the simultaneous display of different images data on one screen during surgery.
  • The monitor supports adaptive hybrid Gamma calibration and multi-channel independent Gamma correction. The Gamma curve in each window can be adjusted independently to match the characteristics of the corresponding signal source, so as to meet various display requirements during surgery.
  • The monitor is provided with a dual power safety backup design. Seamless switchover between the two sets of power supplies ensures real-time processing and high reliability during operation, providing a failure-free and reliable display.
  • The monitor does not need a fan for heat dissipation, and therefore meets the high environmental standards for sound level and puffballs in the air in hospital operating rooms. The display adopts VESA-standard fixing holes, so it can be flexibly installed in operating rooms.
  • The monitor supports the virtual film clip function to meet the needs of physicians to view films in operating rooms.
Technical Specifications
Model HME8C58
Name LCD monitor
LCD monitor panel Size
Diagonal length 1460 mm
Size 1325 mm x 799 mm x 108 mm
Backlight LED
Screen size 1270.08 mm x 721.44 mm
Screen ratio 16:9
Resolution 3840×2160
Color 1.07 billion colors
Pixel pitch 0.33075 mm (horizontal) x 0.334 mm (vertical)
Brightness 700 nits (typ.)
Contrast 4000:1 (typ.)
Response time 9.5 ms (typ)
Visual angle 176° (typ.)
Standard Medical display standard
Image signal Input ports
Output ports DVI1, DVI2, 3G-SDI, and VGA
Screen scanning frequency 60 Hz
Power consumption Maximum power
Standby power < 3.5 W
Power input AC 220 V 50 Hz
Product weight 37 KG
Fixing equipment Wall-mounted bracket, ceiling-mounted bracket (not included)
Pitch (VESA standard) 400 mm x 400 mm
Environment conditions Operating temperature: 5°C to 35°C Operating humidity:

20% to 80% RH Atmospheric pressure: 86–106 kPa
Execution standard| Q/0202RSR 631

Packing List
Accessory Quantity Remarks
Monitor 1
Power cable 1 See the annex.
DVI-DVI         signal cable 2 See the annex.
DP-DP signal cable 1 See the annex.
VGA cable 1 See the annex.
User manual 1

Note

  • The listed accessories are for reference only. The actual accessory list varies with the monitor type and is subject to the packing list in the monitor packaging box. If any components are absent or damaged, please contact our company or specified dealers in a timely manner. Please keep the original packaging, which must be used if you need to send this product back. Do not place a heavy load on the product during transportation.

Installation

Mounting and Installing the Monitor

Remarks

Ventilation

  • Do not cover or block any ventilation holes on the device housing. When mounting the monitor in a closet or another confined place, leave a certain distance between the monitor and the side of the closet

Installation

  • The equipment should be placed on a flat, sturdy, and stable surface that can bear at least three If the equipment is placed on an unstable cart or bracket, it may fall, causing serious injuries to children or adults and serious damage to the equipment. Do not climb to or lean on the equipment
  • When adjusting the angle of the equipment, move the equipment slowly to prevent it from falling or slipping off the bracket or support arm.
  • If the equipment is connected to a support arm, do not use the equipment as a handle to move the For instructions on how to move support arms connected to equipment refer to the instruction manual of support arms.
  • When installing, maintaining, and inspecting the monitor, be sure to pay attention to safety.
  • This equipment must be installed by professional personnel, especially when determining whether the wall strength is sufficient to support the weight of the monitor. To mount the equipment on a wall, ensure security during installation and use of the equipment
  • Hisense assumes no responsibility for any damage or personal injury caused by improper use or incorrect installation.

Installation instruction
The monitor is compatible with a VESA 400 mm standard mounting arm/bracket

Install the monitor on the arm/bracket and use four M6 screws to securely fix the mounting arm/bracket to the panel.
The maximum insertion depth and minimum insertion depth of a screw are 9.5 mm and 8.5 mm respectively.
CAUTION

  • Use support arms authenticated by VESA.
  • The VESA interface of the monitor has been designed with a security coefficient of 4 (be able to support a weight 4 times the monitor weight). In medical systems, support arms with appropriate safety factors must be used (complying with IEC60601-1).
Front View of the LCD Monitor and Buttons
Button Function
Power indicator Power indicator. It is green when the device is working, off

when the device is powered off, and orange when the device is in the standby state.
MENU| CONFIRM/MENU button.

| PREVIOUS/INCREASE button.
When no menu is displayed, you can press this button to turn up the backlight.

| NEXT/DECREASE button.
When no menu is displayed, you can press this button to turn down the backlight.
**| BACK button. When no menu is displayed, you can press this button to call out the signal source menu (the options are Auto , DVI1 , DVI2 , 3G-SDI , DP , and VGA** ) for signal source selection or automatic signal source identification.

MODE

| MODE button. Press this button to cycle through the DICOM , Video , Text , Hybrid GAMMA , Custom1 , and Custom2 modes. This button is disabled in multi-window mode.


| E-LIGHT button. Press this button to quickly cycle through the Film Clip 1, Film Clip 2,
| Film Clip 3, Film Clip 4, and Film Clip 5 modes. You can press the BACK button to cancel the current mode.
---|---
| SCREEN LOCK button. Press and hold this button for 3s to lock the screen. Press and hold the button for 3s again to unlock the screen.
| It is used to enter and exit the standby mode.

Note

  • When the monitor is in standby mode, you can press any button to awaken it.
  • If no operation is performed, the shortcut operation page automatically disappears in 3s and the Settings menu automatically disappears in 15s.
  • If you do not need to use the monitor for a long time, press Power to power off the monitor or remove the power plug to save energy.
Monitor Input and Output Interfaces
Interface Function Connector Description
Software interface upgrade Select DEBUG 1 , DEBUG 2 , or DEBUG 3

based on chips for an upgrade.
DVI signal interface input| DVI IN 1 and DVI IN 2
DVI signal loop-through input ports| DVI OUT 1 and DVI OUT 2
Note
The external device must be a dual-link device to ensure a resolution above 1080p for normal output.
DP signal interface input| DP (DisplayPort 1.2)
VGA signal interface input| VGA IN
VGA signal interface output| VGA OUT
SDI signal interface input| SDI IN
SDI signal interface output| SDI OUT

Connecting to Signal Sources
  1. Connect one end of the signal cable to the signal port of the monitor and fasten the end, and then connect the other end of the cable to the signal port of an external device. (When Input Source is set to Auto, the system automatically enters the Single View mode if one signal source is connected, enters the Double View mode if two signal sources are connected, enters the Triple View mode if three signal sources are connected, and enters the Quad View if four signal sources are connected. However, if five signal sources are connected, the system displays at most four windows, including DVI1, DVI2, 3G-SDI, and DP, based on the priorities of the signal sources.) To view the signal from a signal source in full-screen mode, you can press the BACK button to call out the signal source menu when no menu is displayed, press the UP or DOWN button to select the signal source, and press the MENU button to confirm the selected signal source. To return to multi-window automatic identification, you can set Input Source to Auto.
  2. Connect the monitor power plug to the power socket.
  3. Power on the monitor.
  4. Start the external device.

Signal Formats Supported by DP and DVI

Definition| Refresh Frequency
640×480| 60 Hz
800×600| 60 Hz
1024×768| 60 Hz
1280×720| 60 Hz
1600×1200| 60 Hz
1920×1080| 60 Hz
3840×2160| 30 Hz
3840×2160| 60 Hz (supported only by DP; The cable coming with the monitor or other cables that meet the specifications must be used.)
Signal Formats Supported by SDI

Signal Format| Resolution| Refresh Frequency
SD| 480i| 60 Hz
SD| 576i| 50 Hz
HD| 720p| 50 Hz and 60 Hz
HD| 1080i| 50 Hz and 60 Hz
HD| 1080p| 24 Hz, 25 Hz, 30 Hz, 50 Hz, and 60 Hz
Computer signal formats supported by the VGA port

Signal Format| Resolution| Refresh Frequency
SVGA| 800×600| 60 Hz
XGA| 1024 x 768| 60 Hz
WUXGA| 1920×1080| 60 Hz

Operation Instructions

Main Menu Operation

Setting and Adjustment

Press the mechanical button MENU on the monitor to call out the settings menu.
Press the ▲ or ▼ button to select the menu item to be adjusted and press the MENU button for confirmation. The corresponding submenu is displayed.

  • Press the ▲ or ▼ button to select the item to be adjusted or adjust the corresponding value.
  • Press the MENU button for confirmation.

Press the ” ” button to return to the previous menu or exit the current menu. When no menu is displayed, you can press the ” ” button to call out the signal source menu (the options are Auto, DVI1 , DVI2 , 3G-SDI , DP , and VGA ) for signal source selection or automatic signal source identification. When Auto is selected, the monitor automatically identifies the connected signal source(s) and displays a single window or multiple windows. When DVI1 , DVI2 , 3G-SDI , DP , or VGA is selected, the monitor displays the corresponding single window in full-screen mode.
Upon start-up, the system uses the last signal source settings.

The operations vary with the number of displayed windows (single, two, three, and four). When only one signal source is connected, the system displays a single window, and you can perform the operations listed in the following table.

Settings|
---|---
Image mode| You can press the button to switch between DICOM , Video , Text , Hybrid GAMMA , Custom1 , and Custom2 as required. You can also press the MODE button to quickly switch the image mode.
Backlight| Adjust the monitor backlight within the range of 0 to 100.
Brightness| Adjust the monitor brightness within the range of 0 to 100.
Contrast| Adjust the monitor contrast within the range of 0 to 100.
Color temperature| Select the monitor color temperature mode (the options are Warm1 , Warm2 , Normal , Cold , and Custom ).
Gamma| Adjust the Gamma curve for image display. You can switch between GAMMA1.8 , GAMMA2.0 , GAMMA2.2 , GAMMA2.4 , and GAMMA2.6 as required in Single View mode.
Saturation| Adjust the monitor saturation within the range of 0 to 100.
Sharpness| Adjust the monitor definition within the range of 0 to 10.
Zoom| Set the screen size in the current display mode.
Language| Full Screen : An image is displayed in full-screen mode. The image may be deformed due to the difference between the image resolution and screen resolution.
Scale Screen : There are black borders on both sides of the image in this mode, which is caused by the difference in resolution between the displayed image and the actual size of the screen.
Dot to Dot : An image is displayed based on its actual size.
4:3 : An image is displayed in a 4:3 ratio, and there will be narrow black borders on the left and right sides of the image on a 16:9 screen.
5:4 : An image is displayed in a 5:4 ratio, and there will be narrow black borders on the left and right sides of the image on a 16:9 screen.
The options include Chinese and English.
VGA Auto Adjust| After the VGA signal connection, the image display position is adjusted according to the current zoom mode of the monitor.
Factory Reset| Restore the monitor to its factory settings.
Monitor Info| Display the monitor version and SN.
Window information| Display the signal source and resolution of each window displayed on the current screen.
Settings|
---|---
Display Mode

| Adjust the screen display mode in multi-window mode.
CAUTION
The display ratio mode of different signals can be adjusted only in Double View mode. In other modes, only the signal positions can be adjusted.
When two signal sources are connected, the monitor directly enters the Double View mode. The optional submodels are PBP (default), PIP , and POP.

When three signal sources are connected, the monitor enters the Triple View mode. The optional submodels are Mode1 (default), Mode2 , and Mode3.
You can select the required display mode through the menu.
The three modes differ from each other in the signal source display position. You can select the window to be set and Three Window adjusts the image parameters and image ratio.

Three Window

Triple View

When four signal sources are connected, the monitor enters the Quad View mode.
Four Window

Four windows

Windows| In Double/Triple/Quad View mode, select the window to be set and adjust the image parameters and zoom scale.
Swap| Available only in Double View mode. The left and right windows displayed can be swapped.
Gamma| Switch between DICOM, GAMMA2.0, and GAMMA2.2 in Double/Triple/Quad View mode.

Troubleshooting

Symptom Solution
The power indicator does not light on. • Check whether the power plug is

securely connected to the socket.
• Check whether the power supply is normal.
The power indicator lights are on in orange.| • Check whether the monitor is in the standby state.
• Check whether the signal cable is securely connected.
• Check whether the output resolution of the signal input device is the resolution most suitable for the product.
• Unplug and replug the signal cable or restart the signal input device.
The image is blurred or has interference stripes or obvious color edges on characters.| • Check whether the wiring is secure.
• It is recommended that the connection cables delivered with the LCD monitor be used.
• Restart the signal input device.
The image is abnormal.

The whole screen or part of it has blurs (color irregular thin stripes).

The image cannot cover the whole screen and has blurs at the edges.

| • Check whether the output resolution of the signal input device is appropriate.
• A similar symptom may occur when the output format of the signal input device does not match the product. In this case, check the signal output format.
• Restart the signal input device
• A similar symptom may occur when the output format of the signal input device does not match the product. In this case, check the signal output format.
The message “Powerboard 1 is faulty, please replace it in time” or “Powerboard 2 is faulty, please replace it in time” is displayed during power-on or use.| • The main or backup power board is abnormal. You can press the BACK button to cancel the message during use and contact the after-sales personnel for inspection or replacement later.

Safety Statement

The monitor has been tested and proved to comply with the following standards: GB4943.1-2011 Information technology equipment – Safety, GB9254-2008 Information technology equipment – Radio disturbance characteristics – Limits and methods of measurement, and GB17625.1-2012 Electromagnetic compatibility- Limits-Limits for harmonic current emissions (equipment input current ≤16A per phase).
When the LCD monitor is used with a medical imaging system, ensure that the equipment connected to the LCD monitor’s signal I/O complies with medical equipment standards.
The electromagnetic waves emitted by power supply equipment may affect the use of the LCD monitor and damage it. Install the LCD monitor in an environment free of electromagnetic wave interference.
If the LCD monitor generates interference or reacts to interference, take one or more of the following measures:

  • Adjust the position or direction of the affected equipment.
  • Increase the distance between the LCD monitor and the affected equipment.
  • Consult Hisense.

Please use the power line provided by our company and ground it correctly.
Do not modify or retrofit the LCD monitor by yourself. Failure to comply causes interference and damage to the LCD monitor.

Environmental Protection Information

  • The LCD monitor meets the environmental protection requirements of the Administrative Measures for Limiting the Use of Hazardous Substances in Electrical and Electronic Products.

  • During its environmental-friendly service life, the LCD monitor does not cause leakage and precipitation of harmful substances and other problems affecting the health of users in the process of use, so it can be used safely.

  • Waste recycling precautions
    When this product is no longer in use or the product service life expires, hand it to a local manufacturer with nationally recognized recycling and disposal qualifications for recycling and disposal in accordance with relevant national laws and regulations on the recycling and disposal of waste electrical and electronic products. The recycling manufacturer shall properly dispose of components containing hazardous substances in a controlled way.

  • Environmental-friendly service life
    The environmental-friendly service life of the LCD monitor is 10 years.
    The environmental-friendly service life of the remote control batteries (accessories of the LCD monitor) is five years.

Names and content of harmful substances in the LCD monitor

Component Harmful Substance

Lead and Its

Compounds

| Mercury and Its Compounds| Cadmium and Its Compounds| Hexavalent Chromium Compounds| Polybrominated Biphenyls (PBB)| Polybrominated Diphenyl Ethers (PBDE)| ****

Remarks

Circuit board assembly| X| ○| ○| ○| ○| ○|
LCD screen| X| ○| ○| ○| ○| ○|
Power cable and connection cable| X| ○| ○| ○| ○| ○|
Non-flame-retardant plastics and polymer components| ○| ○| ○| ○| ○| ○|
Flame-retardant plastics and polymer components| ○| ○| ○| ○| ○| ○|
Metal components| X| ○| ○| ○| ○| ○|
Accessories (including the remote control/battery)| X| ○| ○| ○| ○| ○| Some models have these components.
This table is prepared based on SJ/T 11364.
○  means that the content of the toxic and harmful substances in all the homogeneous materials of the components is below the limit requirements specified in GB/T 26572.
X: The content of the harmful substance in at least one homogeneous material of the components exceeds the limits specified in GB/T 26572.

Maintenance Disclaimer

Maintenance Disclaimer

Qingdao Hisense Medical Equipment Co., Ltd. guarantees that within two years from the date of purchase of this product, if the original purchaser encounters a failure when using the product according to this manual, for example, the equipment is faulty, a component is damaged, or the LCD monitor brightness fails to reach that recommended in the manual, we will repair or replace the product based on our judgment.
The warranty period is limited to two years from the date of purchase, with the brightness guaranteed, provided that the product is used in strict accordance with the recommended brightness requirements specified in the user manual. The brightness guarantee period applies when the service time of the product is not more than 30,000 hours (brightness is 250 cd/m).
Hisense will not take warranty responsibility for the following situations:

  • The product is faulty due to the buyers retrofitting, modification, overuse and misuse, accidents, incorrect installation, natural disasters, or improper maintenance by a third party other than Hisense and authorized distributors.
  • The product ages because it has been used with brightness above the recommended value in the User Guide for a long time.
  • The product is faulty and damaged due to external equipment.
  • The product is faulty because its original serial number is modified or eliminated.
  • Any component of the product ages, especially the LCD screen, accessories, consumables, and sensors.

During repair, Hisense and authorized distributors will use replacement parts that meet the quality control standards of Hisense. Hisense shall not be liable for the infringement damage caused by the buyer’s unreasonable use or unauthorized disassembly, repair, or alteration.
Hisense or our authorized distributor will not be liable for any damage or loss of data or other information stored in any media or any component of any product after the product is repaired by Hisense or our authorized distributor.
The warranty period of any product that has been installed as a replacement part or repaired based on the instructions of the User Guide will terminate at the end of the original warranty period.

Annex

Display Size

Qingdao Hisense Medical Equipment Co., Ltd.
Address: North, 3F, Outsourcing Center of Software Park, No. 169, Songling Road, Laoshan District, Qingdao, P.R.China
Hisense national customer service hotline: 4009940707
Hisense Group service supervision email: service@hisense.co

References

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