UAE Mall AMAZMASS Smart Neck Massager User Manual

October 27, 2023
UAE Mall

UAE Mall AMAZMASS Smart Neck Massager User Manual

Precautions

Danger
Please do not use the massager with the following medical electronic devices:

  1. Implantable medical electronic devices, such as pacemakers.
  2. Artificial lungs and other life-sustaining medical electronic devices.
  3. Electrocardiograph and other medical electronic devices; *it may cause  malfunction of these medical electronic devices, which may be life-threatening.

Warning
When the high-frequency surgical equipment and the massager are applied on a patient at the same time, the electrode pads of the massager may cause burns or damage the massager. When the product is applied close to (1M) a short-wave or microwave treatment device, the output of the massager may be unstable.

During massaging, don’t contact wounds and scars with the electrode
During massaging, don’t place the electrode near the heart. Otherwise, it will increase the risk of heart fibrillation
The massager is recommended to be used by one user. In case it’s used by two or more users, the electrode pads should be cleaned before use. When using the product, the electrode pads should be tightly attached to the skin in uniform contact.

The electrode pads of the massager have a heating function. Hot compress on the same part for a long time (more than 15 minutes) may cause low-temperature burns. In case of discomfort during or after usage, stop using it and seek medical attention

In case of a strange feeling on your body or skin during use or after use, consult your doctor for advice.

The massager contains a rechargeable battery. Don’t disassemble, modify, immerse the product or throw it into the fire, otherwise it may cause product damage or explosion

Use is prohibited under the following circumstances:

  1. Patients with a malignant tumor
  2. Patients with a hemorrhagic tendency
  3. Pregnant and lying-in woman
  4. Patients with acute suppurative inflammation
  5. Pacemaker users
  6. Patients with metal implants
  7. Near the human heart

In case of discomfort due to product abnormality, please stop using it immediately
In case of a strange feeling on your body or skin, consult your doctor and follow your doctor’s advice.
During the massage, to move the electrode pads or place it on other people, make sure to cut off the power before moving. Otherwise, you may get a strong electric shock.

Don’s massage with electronic equipment. Otherwise, it may cause malfunction of electronic devices (such as messy electronic watch time)

In the event of an abnormal operation, please cut off the power immediately and remove it. Otherwise, high temperature or short circuits may occur, leading to an accident. At the same time, contact after-sales service.

Don’t plug or unplug the USB charging cable with wet hands. Otherwise, it may cause electric shock or accident

Don’t allow children or people not capable of expressing consciously to use.

Otherwise, it may cause accidents or physical discomfort

Don’t use the product in a place with high humidity, such as a bathroom, or use the product while bathing. Otherwise, you may receive a strong electric shock and damage the product.

Don’t use the product when you are in bed. Otherwise, the device may malfunction. In addition, the electrode pads may be moved to other parts and cause discomfort

Don’t use the product when driving. Otherwise, it may cause discomfort due to excessive stimulation, resulting in an accident.

Don’t stick the electrode pads to the affected area for a long time. Otherwise, it may cause skin inflammation.

When massaging, don’t touch the electrode pads with the metal parts of the belt, necklace, etc. Otherwise, you may get a strong electric shock

Don’t apply the product on the same part for a long time (more than 30 minutes). Otherwise, it may cause muscle fatigue in the massaged part and discomfort

Wear this product correctly. It is used on the cervical spine and is worn symmetrically. Otherwise, accidents or discomfort may occur.

When disconnecting the USB charging cable from the product, don’t pull the cable, but hold the plug to pull. Otherwise, it may cause electric shock or damage the product.

The electrode pads of the massager have a heating function. Users who are not sensitive to heat or too sensitive to heat should consult a doctor before use.

When the product is in use for a long time, the surface will be hot, which is normal.

Make sure that the buttons on the device function normally before use.
When the device is used for the first time or not in use for a long time, please charge it according to the user manual to ensure that it can function normally.
When disposing of this product, please dispose of it in accordance with the relevant environmental protection regulations of the city. Otherwise, it may cause environmental pollution

This product’s target users are people aged 16 or above.
Don’t use or store this product in the following places:
Places exposed to direct sunlight
Places subject to high temperature and humidity
Places with water
Places with excessive dust
Places with smoke or fire
Places subject to vibration
It is recommended to use no more than half an hour a day. Appropriate massage is recommended;

Product Diagram

FIG 18 Product Diagram

Operation Method (of the Massager)

1. Put the massager on the neck.

FIG 19 Put the massager on the neck

2. Press and hold the ( ) key for seconds to turn on the massager with voice a  prompt “Power On”, the green breathing light will flash on;
3. In the power-on state, press and hold the ( ) ) key to turn off the massager  with a voice prompt “Thanks for using”;
4. In the power-on state: short press the “H” key to adjust the temperature with a  voice prompt “High heating – Heating off – Low Heating – High heating’
5. Press the I’M” key to switch the mode with a voice prompt “Taping Scrape Acupuncture Massage Modes Auto Mode’
6. Every time you switch the mode, the intensity returns to the default level 1
7. Long press the I’M” key to turn on or off the voice broadcast function. The broadcast content is “Voice on or Voice off” , When the voice is off, press any key without any prompt sound
8. Short press the “+1′ button to adjust the enhanced low-frequency gear, from 1 to
16. When adjusting the gear, you will hear a notification “one Intensity … to Sixteen Intensity”. Short press the “-Il key to adjust the reduced low- frequency  gear, which can be adjusted from 16-1 -pulse off. When adjusting the gear, you will hear a notification “Sixteen Intensity  to one Intensity – Pulse Offl
9. Press the key for a long time to turn off the pulse, with a voice prompt “pulse  off” ,
10. Memory mode: When the product is turned on, it will memorize the massage mode and intensity of the last time it was turned off and broadcast it by voice.

Operation Method (of the Controller)

  1. Press and hold the ( ) key for seconds to turn on the massager with a voice prompt “Power On” , the green breathing light will flash on;

  2. In the power-on state, press and hold the ( ) key to turn off the massager with a voice prompt “Thanks for using”,

  3. In the power-on state: short press the “H” key to adjust the temperature with a voice prompt “High heating – Heating off – Low Heating – High heating”

  4. Press the 11M” key to switch the mode with a voice prompt “Taping Modes
    Scrape Mode, Acupuncture Modes Massage Modes Auto Model

  5. Every time you switch the mode, the intensity returns to the default level 1.

  6. Long press the I’M” key to turn on or off the voice broadcast function. The broadcast content is “Voice on or Voice off”, When the voice is off, press any key without any prompt sound.

  7. Short press the 11+1′ button to adjust the enhanced low-frequency gear, from I to 16. When adjusting the gear, you will hear a notification “one Intensity … to Sixteen Intensity”. Short press the key to adjust the reduced low-frequency gear, which can be adjusted from 16-1-pulse off. When adjusting the gear, you will hear a notification “Sixteen Intensity to one Intensity – Pulse Off”

  8. Press the key for a long time to turn off the pulse, with a voice prompt “pulse off” ,

Postscripts:

  1. After pressing and holding the ( (!) ) key or using the controller to turn off the massager: it can remain on for 2 minutes. (You can still turn it on with the controller), if there is no operation within 2 minutes, the massager will be off.
    If you want to use it again, you need to press and hold the d) ) key” of the massager to turn it on;

  2. After the massager is turned on, it will automatically be off without any operation within 2 mins;

  3. When the battery is too low, the charging indicator flashes red. Please charge it up in time. The massager cannot be turned on when charging, and there will be a voice broadcast Low power”; insert the USB cable to start charging, and the red charging indicator is always on. When the massager is fully charged, the green charging indicator is always on. It takes around 1.5 hours for the device to be fully charged. To charge it, please use a DC5V, IA, or above adapter.
    Memory mode: When the product is turned on, it will memorize the massage mode and intensity of the last time it was turned off and broadcast it by voice.

Precautions

  1. Do not sleep while using this product (in case of burns)
  2. For patients with acute swelling or bleeding in the abdomen, please consult a doctor before use.
  3. The continuous use interval is at least 1 hour.
  4. Patients with edema, bacterial infection, or other special inflammations suspected to be caused by acute trauma should consult a doctor before using it.
  5. Pregnant women, infants, and young children, patients with skin sensory impairment or skin abnormalities are not allowed to use.
  6. This product is designed as a household electronic product and is not suitable for diagnostic and therapeutic use.
  7. When the pain worsens after using the product, please stop using it immediately.
  8. When using the massager, if you feel that the kneading force is too strong, you can press the power button to turn it off.
  9. When a fault occurs, professional technicians should be invited to repair it.
  10. If the product will not be used for a long time, please put it and the power adapter in the box and store them in a dry and ventilated place. Store them in a place where them should not be folded or pressed, should be protected from moisture, and should be kept away from the fire
  11. If you need to clean the massager, please turn it off first, then use a soft brush  or a dry cloth to wipe it dry with a sticky or neutral cleaner.
  12. The appliance has a heat-generating surface, and people who are not sensitive to heat must be careful when using it

Safety Precautions

  1. When charging the massager, the power supply must be plugged into a socket that complies with safety regulations.
  2. Do not disassemble the massager by yourself to avoid electric shock
  3. Do not place the massager on an unstable table to prevent the product from falling down and being damaged
  4. Do not use the massager in a place with high temperature or high humidity.
  5. In the following cases, please unplug the power supply and stop using:
    When the power cord or power plug is damaged;
    This product is wet;
    This product may cause safety factors such as smoke and fire.

Specifications

FIG 1 Specifications

Routine maintenance and cleaning

  1. When cleaning and maintaining the device, turn it off and clean the electrode pads with wet tissue paper. When it’s especially dirty, use a small amount of medical alcohol (alcohol concentration of 75%) to wide and disinfect.
  2. During daily maintenance, use a neutral cleanser and soft cloth to wipe. Don’t use a corrosive cleanser and don’t soak or rinse it in water.
  3. During the cleaning process, prevent water or other liquid from entering the device to avoid short circuits or electric shock

FAQs

If you have problems using the product, please refer to the following tips and solutions.

FIG 2 FAQs

FIG 3 FAQs

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