Curtis TCC1 Liquid Concentrate Iced Tea/Coffee Dispensers User Guide

TCC1 Liquid Concentrate Iced Tea/Coffee Dispensers
User Guide

READ AND SAVE THESE INSTRUCTIONS
NOTICE TO INSTALLER: Please leave this booklet with the machine.

Key Features

• Mixing chambers have been designed and engineered for enhanced blending performance
• Easily adjustable concentrate-to-water mixing ratio
• Drip tray and quick disconnect included
• Braided hoses
• Extra length hose for under-counter or remote bag-in-box applications

Specifications (Selected Models)

Physical

MODEL it| DESCRIPTION| CUP
CLEARANCE| COMPARTMENT
CAPACITY| REGULATOR
SETTING| CONCENTRATE
RATIO| CONCENTRATE
CONNECTOR| DISPENSER FLOW RATE
---|---|---|---|---|---|---|---
TCC1| Single faucet, iced tea| 8.44″
[21.4 cm]| 3.0 gal. max
[11.4 L max]| 15.0 psi 15.
[1.0 bar] [103.0 kPa]| Adjustable| QCD2| 0.6 gpm
[2.3 Ipm]
TCC1C| Single faucet, iced coffee| 8.44″
[21.4 cm]| 3.0 gal. max
[11.4 L max]| 15.0 psi
15.
[1.0 bar.] [103.0 kPa]| Adjustable| SCHOLLE “L”| 0.6 pm
[2.3 Ipm]
TCC2| Dual faucet, iced tea| 8.44″
[21.4 cm]| 2 x 1.5 gal. max
[2 x 5.7 L max]| 15.0 psi
[1.0 bar.] [103.0 kPal| Adjustable| QCD2| 0.6 gpm
[2.3 Ipm]
TCC3| Triple faucet, iced tea| 8.44″
[21.4 cm]| 3 x 1.0 gal. max
[3 x 3.8 L max]| 15.0 psi
bar.] [103.0 kPa]| Adjustable| QCD2
0.6 gpm| [2.3 Ipm]

Dimensions of Water Supply Requirements

MODELS| HEIGHT| WIDTH| DEPTH| SHIP
WEIGHT| SHIP
CUBE| OPERATIONAL
WEIGHT| WATER CONNECTOR| WATER PRESSURE| MIN. FLOW
RATE
---|---|---|---|---|---|---|---|---|---
TCC1| 24.62″
[62.5 cm]| 9.35″
[23.7 cm]| 17.83″
[45.3 cm]| 20.0 lb.
[9.1 kg]| 6.2 cu. ft.
[0.17 m3]| 45.0 lb.
[20.4 kg]| 1/4″flare| 20 – 90 psi
[138 – 620 kPa]| 1.0 gpm
[3.8 Ipm]
TCC1C| 24.62″
[62.5 cm]| 9.35″
[23.7 cm]| 17.83″
[45.3 cm]| 20.0 lb.
[9.1 kg]| 6.2 cu. ft.
[0.17 m3]| 45.0 lb.
[20.4 kg]| 1/4″ flare| 20 – 90 psi
[138 – 620 kPa]| 1.0 gpm
[3.8 Ipm]
TCC2| 24.62″
62.5 cm]| 9.35″
[23.7 cm]| 17.83″
[45.3 cm]| 21.0 lb.
[9.5 kg]| 6.2 cu. ft.
[0.17 m3]| 46.0 lb.
[20.9 kg]| 1/4″ flare| 20 – 90 psi
[138 – 620 kPa]| 1.0 gpm
[3.8 Ipml
TCC3| 28.10″
[71.4 cm]| 14.23″
[36.1 cm]| 13.92″
[35.4 cm]| 22.0 lb.
[10.0 kg]| 6.2 cu. ft.
[0.17 m3]| 47.0 lb.
[21.3 kg]| 1/4″ flare| 20 – 90 psi
[138 – 620 kPa]| 1.0 gpm
[3.81pm]

IMPORTANT SAFEGUARDS

Symbols
This is the safety alert symbol. It is used to alert you to potential physical injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER – Indicates a hazardous situation that, if not avoided, will result in death or serious injury.
WARNING – Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION – Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
NOTICE – Indicates a situation that, if not avoided, could result in property damage.
IMPORTANT – Provides information and tips for proper operation.

NSE SANITATION REQUIREMENTS

WARNING – This product can expose you to chemicals including Acrylamide and Bisphenol A (BPA), which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information visit www.P65Warnings.ca.gov.
Important Safeguards/Conventions
WARNING:

• Make sure that this appliance is installed and grounded according to the INSTALLATION INSTRUCTIONS by qualified personnel before attempting to use it. Failure to follow the INSTALLATION INSTRUCTIONS could result in personal injury or void the warranty.
• This appliance is designed for commercial use. Any service other than cleaning and preventive maintenance should be performed by an authorized Wilbur Curtis service technician.
• To reduce the risk of fire or electric shock, DO NOT open the service panels. There are no user-serviceable parts inside.
• Keep hands, arms, and other items away from hot surfaces of the unit during operation.
• Clean the appliance and any dispensers completely before using them for the first time according to the CLEANING INSTRUCTIONS. Clean them regularly as instructed in the CLEANING INSTRUCTIONS.
• Use this appliance only for its intended use, brewing/dispensing hot and/or cold beverages/water.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
•  Avoid spillage onto the power (mains) connector.

CE Requirements

• This appliance must be installed in locations where it can be overseen by trained personnel
• For proper violation. this appliance must be installed where the temperature is between 5`C to 35°C.
• This appliance is not suitable for outdoor use.
• This appliance Shall not be tilted more than 10° for safe operation
• An electrician must provide eleCtriCal Service as specified in conformance with all local and national codes. For safe use. an all-pole disconnection must be incOrpOrated into the fixed wiring in accordance with the wiring rise Outlined in clause 7.12.2 of IEC 60335 for meeting the minimum electrical safety of this standard.
• This appliance must not be cleaned by water
• This appliance can be used by poisons aged horn 18 years and above if they have been given supervision or instruction concerning the use of the appliance in a safe way and if they understand the hazards involved.
• Keep the appliance and its cord out of reach of children aged less than 18 years.
• ApplianCes Can be used by perSonS 18 years and above with reduced Physica. Sensory Or mental Capabilities or lack of experience and knowledge it they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved • Children under the age of 18 years should be supervised to ensure they do not play with the appliance.
• If the power cord is ever damaged. it must be replaced by the manufacturer or authorized service personnel with a special cord available from the manufacturer or its authorized service personnel in order to avoid a hazard.
• The machine must not be immersed for cleaning.
• Cleaning and user maintenance shall not be made by children unless they are Older than 18 years and supervised.
• This appliance is intended to be used in household and similar applications such as: – staff kitchen areas in shops, offices, and other working environments: – by clients in hotels, motels, and other residential type environments: – bed and breakfast type environments.
• This appliance is not intended to be used in applications such as – farmhouses
• Access to the service areas permitted by Authorized Service personnel only
• The A-Weighted Sound pressure level is below 70 dBA.

WARNING: Installation is to be performed only by a qualified installer.
NOTICE: DO NOT connect this appliance to a hot water supply. Do not exceed the maximum water pressure stated in the SPECIFICATIONS section.
IMPORTANT: Observe all governing codes and ordinances.

Installation Instructions installation Requirements

• A water filtration system is required to maintain trouble-free operation. Wilbur Curtis Co., Inc. recommends a Wilbur Curtis-approved water filter. See the Curtis Equipment Catalog for a full line of Wilbur Curtis-approved water filters.
• Potable water supply tine connection from the water fitter capable of supplying the minimum flow rate required by the specifications. The water supply line must be able to connect to the flare fitting on the back of the unit. See the SPECIFICATIONS section for the correct size. The water line should also be capable of being controlled by a shut-off valve. Do not connect the water line to a saddle valve or needle valve.

NSF International requires the following water connection:

1. A quick disconnect or additional coiled tubing (at least two times the depth of the unit) is required so that it can be moved for cleaning underneath.
2. This equipment is to be installed with adequate backflow protection to comply with applicable federal, state, and local codes.
3. Water pipe connections and fixtures directly connected to a potable water supply shall be sized, installed, and maintained in accordance with federal, state, and local codes.

The International Plumbing Code of the International Code Council and the Food and Drug Administration (FDA) Food Code manual, direct that this equipment must be installed with adequate backflow prevention in compliance with federal, state and local codes. For units installed outside of the U.S.A., make sure that the installation is in compliance with the applicable plumbing/sanitation code for your area.

INSTALLATION INSTRUCTIONS

Installation

1. Leveling
   Position the unit on a level countertop capable of supporting its operating weight. See the SPECIFICATIONS section. Connect the Water Supply

2. Make sure that the water supply valve on the back of the unit is in the OFF position.

3. Flush the water supply line before connecting it to the tubing.

4. back of the unit.

5. Open the water supply valve running to the unit. Also, turn the valve handle on the back of the unit itself to the ON position.

6. Sanitize the dispensing system according to the instructions in the CLEANING INSTRUCTIONS incoming water line for leaks.

OPERATING INSTRUCTIONS

Use Instructions
WARNING – DO NOT refrigerate unused tea overnight for later consumption. Never hold dispensed tea for more than eight hours at room temperature. Discard any unused tea after eight hours.
NOTICE – Curtis strongly recommends that the water supply valve, behind the unit, be turned off during non-business hours.
The liquid concentrate tea/coffee dispenser is factory preset for optimal performance.

1. Make sure that the appropriate liquid concentrate bag(s) are connected to the unit. See the instructions below.

2. The main water supply and the water valve on the back of the unit should both be in the on position.

3. Hold a cup under the faucet and pull forward on the handle to dispense.

Changing/Attaching the Liquid Concentrate Bag
Reload the concentrate bag and re-prime the unit immediately when the bag is empty.

1 Remove the top cover from the TCC dispenser and pull the empty concentrate bag and hose out.| 2 On units with a Scholle-type connector, unscrew the connector from the bag and pull it up and off.| 3 On units with a QCD type connector, release it by pulling up on the ose and cap assembly on the opposite sides. The plunger will pop up in the center of the QCD. Slide sideways to remove.

Changing/Attaching the Liquid Concentrate Bag (continued)

Place the newtea/coffee concentrate bag on the counter next to the TCC dispenser. Remove the shipping cap on the spout.| 5 On units equipped with a Scholle-type connector, place the connector over the bag spout and thread the connector all the way into the spout. Skip stepping 8.| On units with a QCD connector, place the QCD next to the spout, then slide sideways until it stops.

7 Push in on the QCD plunger until it snaps into place.
8 Carefully lift the bag and set it inside the dispenser. Rest the tubing on top of the bag. Route the tubing to the opposite

9 Replace the top cover and dispense beverage from each faucet until darker product starts to appear (approximately 5 to 10 seconds).

Mixing Valve Adjustment

1. Usually the of the drink, the mixing valve changes the water to concentrate ratio. This valve is very sensitive. Only slight rotation of the mixing rod is needed to change the ratio (1/16th to 1/8th of a turn). The factory setting is approximately 7:1 ratio, which will result in a 5 to 8 percent brix when sweet tea concentrate is used.
   NOTICE – Do not rotate the adjusting rod more than 2 full turns from the closed position. More turns will cause the adjustment rod to disengage from the mixing valve, resulting in a leak.

2. Tilt the dispenser on its side.

3.  Before adjusting the mixing valve, check to make sure that the pressure regulator is set to 15 psi. If the regulator is not properly set, the mixing valve will not work properly. See Setting the Pressure Regulator for instructions.

4.  Locate the adjusting rod (see diagram below). Turn it counter-clockwise (looking from the bottom) for a stronger concentration – turn clockwise for a weaker concentration. Taste the tea/coffee with each adjustment to determine the desired consistency.

OPERATING INSTRUCTIONS

Setting the Pressure Regulator
NOTICE – Do not exceed 25 psi (static). Equipment failure or leakage will result.
IMPORTANT – Do not use the pressure regulator alone to adjust the taste/brix level. Confirm that the regulator is properly set, then adjust the taste/brix level using the Mixing Valve Adjustment instructions.
The purpose of the regulator is to provide uniform water pressure, so that the mixing valve can produce a stable and uniform blend of concentrate and water, and also to protect the hydraulics of the dispensing unit from excessive line pressure.

1. Tilt the dispenser on its side.
2. Locate the regulator adjustment knob and turn it until the pressure level on the gauge reads 15 psi.

• NOTICE – Do not use cleaning liquids, compounds or powders containing chlorine (bleach) or corrosives.

These products promote corrosion and will damage the finishes. THE USE OF THESE PRODUCTS WILL VOID THE WARRANTY. Do not immerse the unit in water or any other liquid.

Daily Cleaning

1. Prepare a mild cleaning solution of dish-washing detergent and warm water
2. Wipe any spills, dust or debris from the exterior surfaces, with a damp cloth. Apply a stainless steel polish to prevent scratches.
3. Turn off the water supply at the valve behind the unit.
4. Open the faucet to relieve pressure in the system lines.
5. Remove the top cover and clean with the detergent solution.
6. Clean the faucet assembly:

• Remove the handle/seat cup assembly from the faucet by holding the bonnet and unscrewing.
• Inspect the seat cup. Replace if torn or damaged.
• Clean the bonnet and silicone seat cup.
• Use a spiral brush soaked in a cleaning solution to clean inside the faucet
• Rinse and dry parts that were removed. Assemble the dry parts onto the unit.

Weekly Cleaning and Sanitizing

The following cleaning process requires a mild solution of dish-washing detergent and warm water for washing, and for sanitizing, One-Pro Beverage Equipment Cleaner (Curtis PN WC-79001) or BevClean Bag-in-Box (BIB) type cleaning solution. Note: For BevClean BIB solution, multi-outlet manifolds are available for sanitizing up to eight beverage lines at one time.

1. Turn on the water supply to the dispenser.

2. Remove the QCD (quick disconnect) from each concentrate bag

3. Pull the cap off of the QCD(s) and place in a bucket containing the mild detergent solution

4. Place a large empty container under the faucet.

5. Open the faucet and dispense until only the detergent solution is being dispensed. Repeat for additional faucets.

6. Allow the dispenser to sit for 20 minutes before proceeding to step 7.
   Weekly Cleaning and Sanitizing (cont.)

7. Flush the system by placing the OCD(s) in a bucket filled with clean hot water (no detergent solution). Open the faucet(s) until all the detergent solution has been flushed from all the lines in the system.

8. Remove the OCD(s) from the bucket. If using BevClean BIB sanitizer, replace the QCD cap(s).
   Sanitizing

9. Set up for the sanitizing process:If using BevClean, place the BIB sanitizer container(s) next to the TCC dispenser (one for each faucet). Pull the spout from the sanitizer BIB through the marked area. Remove the protective cap from the spout. Since the BIB has an inner seal the cap can be removed without spillage. Snap the OCD onto the bag spout(s) and push the plunger on the end in until it clicks into place.  If using a One-Pro Beverage Equipment Cleaner, mix 1 oz. (28 g.) of cleaner in a 5 gal. (19 L) bucket of hot water (122°F/50°C min.).

10. With an empty container underneath, open the faucets and allow liquid to flow until sanitizer (clear liquid) is flowing.

DO NOT FLUSH. Allow the sanitizing solution to sit in the system lines overnight before proceeding with the line flushing steps below.
Flush the sanitizer out of the unit:
If using BevClean, remove the QCD(s) from the BevClean BIB and reattach the concentrated BIBwater (no cleaning solution). Open the faucet(s) and the bucket and replace the QCD cap(s). Reattach the concentrated BIB product. Open the dispensing

**CLEANING INSTRUCTIONS

**

Cleaning The Strainer – Monthly or As Needed

1. Turn off the water supply valve on the back of the unit. Open one of the dispensing faucets to relieve pressure in the tubing system.

2. Tilt the dispenser on its side.

3. Locate the strainer cap, located on the bottom of the water supply valve. Use a pair of pliers to grab the valve housing while removing the strainer cap with an adjustable wrench.

4. Remove the wire strainer and clean any debris out of the valve housing.

5. Use a spiral bristled brush to clean inside the strainer.

6. Rinse the strainer and reinsert it into the valve housing.

7. Replace the strainer cap.

8. Tilt the unit back into place and turn on the water supply valve.

ROUGH-IN DRAWINGS
TCC1[C]

ILLUSTRATED PARTS/RECOMMENDED PARTS
TCC1[C]/2/3 – Outer Chassis – Exploded View

TCC1[C]/2/3 – Outer Chassis – Parts List

Recommended Parts to Stock

ILLUSTRATED PARTS/RECOMMENDED PARTS

TCC1[C] Mixing/Dispensing System – Exploded View

TCC2 Mixing/Dispensing System
Exploded View

TCC3 Mixing/Dispensing System – Exploded View

ILLUSTRATED PARTS/RECOMMENDED PARTS
T CC1[C]/2/3 Mixing/Dispensing System – Parts List

Recommended Parts to Stock

Troubleshooting

Troubleshooting Guidelines
This troubleshooting guide identifies some, but not all, of the possible causes for common problems that can occur.
Nothing Comes Out of the Faucet

1. Check to make sure that both the water supply valve for the water supply line and the valve on the back of the unit are turned on.
2. Check for a clogged water supply filter.

Only Water Flows from the Faucet, Not Tea/Coffee

1. Check to make sure that the concentrate bag is not empty.
2. Check to make sure that the concentrate supply hose is not kinked or blocked. Trace the hose all the way from the concentrate bag to the mixing valve.
3. Check to make sure that the mixing valve is not completely closed. If it is, turn it 114 counter-clockwise (looking from the bottom of the unit).
4. Check to see if the check valve in the concentrate line is stuck closed.

Tea/Coffee Is Weak

1. Check to see if the mixing valve is out of adjustment. See Mixing Valve Adjustment in the OPERATING INSTRUCTIONS.
2. Check to see if the check valve in the concentrate line is stuck closed. Check to make sure that the valve is installed in the correct orientation (arrow must point in direction of flow).

Tea/Coffee Coming from the Faucet Is Foamy or Bubbly

1. Make sure all air is purged from the concentrate bag.
2. Check the 0-ring/gasket on the concentrate bag connector. A worn-out 0-ring/gasket can allow air to be sucked into the hose.
3. Check for loose clamps on the concentrate hose. All clamps must be tight. Check all of the clamps tracing from the concentrate bag to the mixing valve.

Faucet Drips Constantly

1. Check for a worn or dirty faucet seat cup. See CLEANING INSTRUCTIONS.
2. Check to make sure that the pressure regulator is set to 15 psi. If the regulator cannot be adjusted down to 15psi, check to make sure that the incoming pressure does not exceed 90 psi. If it does, an external pressure regulator may be required to lower the incoming pressure. If the pressure going into the regulator is within specifications (less than 90 psi), but cannot be adjusted down to 15 psi, the regulator is probably defective

PRODUCT WARRANTY

Wilbur Cuts Co.. no. certifies that as products are free from defects in mated and workmanship under normal use. The b’.owrig united warranties and conditions apply:
3 years. parts and labor, from the original date of purchase on digital control boards 2 years. parts. from the original date of purchase on all other electrical components. fittings and tubing I year. labor. from the original date of purchase on all other electrical components. fittings and tubing

Add tonally. Wilbur Curtis Co.. Inc warrants its grinding burrs for lots (4) years from the date of purchase. Stainless steel components are warranted for two (2) years from the date of purchase against leaking or piling. Replacement pans a• warranted for ninety (90) days from the date of purchase or for the remainder of the limited warranty period of the equipment in whch the component is instated.
Al m-warranty sensible calls must hare prior authorization. For authorization. call the Technical Support Department at 800-995-0417. Add tonal conditions tray apply. Go to www.tourisms.can to view the full product warranty information.

CONDITIONS & EXCEPTIONS

The warranty covers original equipment at some of purchases only. Wilbur Cutts Co. Inc.. assumes no responsibility for substitute replacement parts instated on Curls equipment that have not been purchased from Wilbur Curbs Co.. Inc. Moor Curtis Co.. Inc. will rot accept any responsibility if the following conditions we not met. The warranty does not corer

• Adjustments and cleaning: The resetting of safety thermostats and creating breakers. programing and temperature adjustments are the responsibrini of the equipment owner The owner is responsible for proper cleaning and regular maintenance of this equipment.
• Replacement of items subject to normal use and wear: This she,/ include but is not Freed to. spray heads. faucets. tight he’s shear disks. –0′ rings. gaskets. silicone tubing silicone stems. canister whipper chambers and plates. mixing bowls agitation assembles and whipper preceptors.

The warranty is void under the following circumstances:

• Improper operation of equipment: The eCommerce must be used for its designed and intended purpose and hinder,
• Improper installation of equipment: This equipment must be ‘rivaled by a professional technician and must comply with all local dee­Mee,. me, ChaniCe! imprinting codes
• Improper voltage: Equipment must be instated at the restage stated on the sena/p’ate suppled will this equipment
• Improper water supply: ins but is not tinted to. excessive or low water pressure and inadequate aRucruatng water /Ow rate.
• Damaged in transit: Equipment damaged In transits the respcnbtulry of the freight corrparryanda claim should be made with the comer
• Abuse or neglect (including failure to periodically clean or remove lime accumulations): The manufacturer is not responsible for venation in equipment operation obe to excess /me or local water Condi–ter* The equipment must be maintained according to the manufacturer’s recommendations
• Unauthorized repair or modification: This equipment must be serviced only by quaffed service *clinicians. using factory specified parts to factory speciicax ns
• ModifiedMissing Serial Tag: The senior number label (tag) must not be defaced or removed .

Repairs and Replacements are subject to Curtis’ deo vai that the workmanship or parts were faulty and the defects showed up under normal use. Al labor she. be performed during regular working tours. Overtime charges are the responsibility of the owner. Charges incurred by deays. waning lure. or operating restocbcris that tinder the service technician’s ability to perform service is the responsibility of the owner of the equipment. This includes nsttutoral and correctional facilities. Wilbur Curie Co.. Inc. wit allow up to 100 miles. round trip. per tin-warranty service cat.

Return merchandise authorization (RMA): Al claims to undo, this warranty must be submitted to the Wilbur Curtis Technical Support Depahmert ono• to performing ary repair work « ‘return tents EZ rioters to tie factory. All returned equipment must be properly re-packaged in the original carton and received by Curtis within 45 days following the issuance of an RMA. units iv I will be accepted if ‘hey are damaged in transit due to imarope• packaging NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA). THE RMA NUMBER MUST BE MARKED ON THE CARTON OR SHIPPING LABEL. All warranty claims must be submitted within 80 days of service. Invoices will not be processed or accepted without an RMA number. Any defective parts must be returned in order for warranty invoices to be processed and approved. Al n-warran:y service calls must be performed by an authorized service agent. Cal the Wilbur Cuts Techr cal Support Department to find an agent near you.

References

• Wilbur Curtis | Commercial Beverage Systems

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