BRILLIANT GUARD BGPL1338 Padlock User Manual

June 5, 2024
BRILLIANT GUARD

BRILLIANT GUARD BGPL1338 Padlock

Support

Thank you for purchasing this Brilliant Guard product. You can visit https://www.brilliantguard.com/support to get help, and access the latest downloads and user manuals. We recommend that you use only official Brilliant Guard support resources. Compliance and Conformity For regulatory compliance information, visit https://www.brilliantguard.com/regulatory

Trademarks
Brilliant Guard, Inc. and the Brilliant Guard logo limited.are trademarks of Brilliant Guard

Unpack Padlock

Your package contains the padlock, usb cable and quick start guide

Wake up the Padlock
The padlock is in the sleep mode as default after 5 minutes; therefore, to wake up the padlock, simply remove the latch at the bottom, press the button or charge with USB cable. (Charger not included)

LED Indication

Activate your padlock

Download mobile APP
Download our App from Google Play or Apple App Store, search for Brilliant Guard, or scan the QR as follow, you should see following icon and you can install the app on your smartphone. (NOTE: If you have installed and setup for any BG lock product previously, you can skip this step)

Download and launch the Brilliant Guard app on your mobile device and create an account. We recommended to sign in with Google or Apple for quicker accessing.

Or create by email and password, ensure you can access your email to verify and complete the registration.

Register padlock

  • Obtain the unique padlock QR code from the last page of Quick Start Guide (provided with the package). – Diagram 1
  • Click Product -> E-lock -> Select the mode and Add device (Plus “+” sign)
  • Place the QR code with the built-in scanner – Diagram 2
  • Once the padlock was successfully connected and registered, it will automatically return to the Home screen . Diagram 3

Home Screen

Home screen provides overview of device listing, user can click the right top button to sort and view the devices based on whether its Creation time, Location time, Device Name or Online status Device Icon provides information such as device name, location, connection status, battery level indication, and signal strength. When the device is nearby and ready to connect Bluetooth, lock, battery and signal icons are display in blue.

  • Lock Icon: Symbol indicate the lock and unlock status
  • Battery Icon: Five bars indicate the battery is fully charged.
  • Signal Icon: Indicate the signal strength between your mobile and the lock

Operation

The following are the icons display on lock page screen.

Device Setting

The device setting provides device information, some could changeable, and others are ready-only. User can rename device name, also change advertisement management which control sleep time of the device, set from 5mins and above till forever not to sleep. Please note the longer time stay awake may reduce the battery efficiency.

Share to Friend

Share to Friend function provides additional lock access to other people invited by owner, who is based upon the Email address and send the invitation email to his/her friend. Once his/her friend accepts the invitation and proceeds to download the mobile APP by using his/her email, the lock will display on his “Share By” menu after the APP installation.

Smart key List
The smart key list is giving owner a full picture of how many smart key can access to open this lock. The owner has full control to manually delete any smart key access to his/her own lock

Friend List
Friend List provides the list of users capable to open the lock via their BG Connect mobile APP. These users are invited by owner for granting the access. The owner has full control to manually delete the lock access of any one of them in the friend list.

Device Log
The device log provides access records that whether unlock by mobile APP or Smart Key with details information such as whom, when and type status.

Frequently Asked Questions

This section provides information to help you diagnose and solve problem you might experience with your smart key. If you do not find the solution here, check our support page at brilliantguard.com/support for product and contact information.
Q: Why smart key cannot open the smart lock?
A: Due to the Bluetooth protocol one to one connection restriction, smart lock might continue connecting with previous device such as mobile App, Need to make sure mobile App is closed after the usage, you can simply click the back arrow to main dashboard page, if the connection is terminated, a message below will be shown.

Q: How long the padlock battery last?
A: The full charge battery can last up to 6 months with minimum of usage twice a day, also depend on advertisement management setting if longer wake up time that also impact of the battery consumption.

Q: How to check padlock battery status?
A: View battery icon on device home page, or connect to mobile APP, the battery level of device shows on lock page screen.

Q: How to view the event logs?
A: The device access record stores inside of each individual smart lock, which can be retrieve the event logs under the lock page menu.

Technical Specifications

Material Zinc Alloy and Boron Alloy Shackle
Operating Temperature From -10° to 50°C
Battery Capacity Lithium Rechargeable 500mAh
Dimension & Weight Size 2.5 x 2.5 x 1.2 inches 508g
IP Rating IP65
Wireless Technology Bluetooth Low Energy 5.0 compatible
Wireless Coverage line of sight 30 feet
Display LED Colour – Blue, Green, Neon Orange
Power port Micro-USB connector type B
Companion APP Android 6.0 or later IOS 10.0 or later
Log Storage Up to 256 event records
Key Storage Up to 50 locks
Lock Access Mobile APP and Smart Key

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1.  this device may not cause harmful interference, and
  2.  this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  •  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.

Radiation Exposure Statement
The device has been evaluated to meet general RF exposure requirements. in portable exposure conditions without restriction.

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