visionfires VS100 Premium Electric Fires User Guide

visionfires VS100 Premium Electric Fires User Guide

IMPORTANT INFORMATION

Before installaon, check that all parts included are undamaged. If the appliance is damaged, check with the supplier before installaon and operaon. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

CAUTION: In order to avoid a hazard due to the inadvertent reseng of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a mer, or connected to a circuit that is regularly switched on and off by the ulity.
Do not use the appliance outdoors.
Do not use the appliance in the immediate surroundings of a bath, a shower or a swimming pool.
Do not leave the appliance unaended during use.
Do not run the mains cable under carpet, rugs, etc.
Do not locate the appliance immediately below a fixed socket outlet or connecon box.
Do not install the appliance using an extension cord.
Do not install the appliance in an open flue.
Do not insert any objects into the appliance.
Do not operate the appliance near flammable materials or fire.
Do not clean the appliance with abrasive cleaners.
Do not use this fire in rooms that have explosive gas in them (for example petrol), or if you are using solvents, glue, aerosol spray or in flammable paints, as these may catch fire.
Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
Do switch off and unplug the appliance from the main socket when not in use or before cleaning and maintenance.
Do keep the appliance away at least 1 meter from furniture, curtains or other combusble material when in use.
Do ensure the plug remains easily accessible aer installaon of the appliance.
Do use this appliance on a horizontal and stable surface.

CAUTION: Some parts of this product can become very hot and cause burns.
Parcular aenon has to be given where children and vulnerable people are present.

Children of less than 3 years should be kept away from the products unless
connuous supervised. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed in its intended normal operang posion and they have been given supervision or instrucon concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.

NOTE: A dedicated, properly fused 13 Amp circuit is required, rated for the appropriate voltage (230-240V). An isolaon switch should also be incorporated in cases where the product plug is inaccessible aer installaon.

NOTE: This appliance must be earthed.

WARNING! Construcon and wiring (including electrical safe zones) must comply with local building codes and other applicable regulaons to reduce the risk of fire, electric shock and injury to persons.

WARNING! To reduce the risk of fire, electric shock or injury to persons, always use a licensed electrician.

WARNING! Information for authorized person or service center only: A non rewireable plug field with a 13A fuse is supplied. Should the fuse or plug need replacing, and you are competent to do so, it must be replaced with a 13A fuse or plug being 13A BS1363A approved.

WARNING! In order to avoid overheang, do not cover the heater or air vents located on the appliance or obstruct the air circulaon around the appliance.

WARNING! DO NOT COVER

TECHNICAL INFORMATION

ITEMS| Weight (kg)| Dimensions (mm)| Supply Voltage| Max . P ower Consumption| Power for Flame Effect| Power for Ambient Light Kit
---|---|---|---|---|---|---
VS75| SEE OUTER PACKAGING| H848 xW780xD296| 230-240V AC/50Hz| 2000W| 28W| 30W
VS100| SEE OUTER PACKAGING| H548xW1030xD296| 230-240V AC/50Hz| 2000W| 40W| 20W
VS130| SEE OUTER PACKAGING| H548xW1330xD296| 230-240V AC/50Hz| 2000W| 50W| 10W
VS150| SEE OUTER PACKAGING| H548xW1530xD296| 230-240V AC/50Hz| 2000W| 52W| 10W
VS180| SEE OUTER PACKAGING| H548xW1830xD296| 230-240V AC/50Hz| 2000W| 62W| 15W
Heat Output| Symbol Value| Unit
---|---|---
Nominal Heat Output| Pnom| 1.8-2| kW
Minimum Heat Output| Pmin| 1| kW
Maximum Continuous Heat Output| Pmax| 2| kW
Auxiliary Electricity Consumption| | |
At Nominal Heat Output| elmax| 12.5| W
At Minimum Heat Output| elmin| 12| W
In Standby Mode| elSB| 1.1| W
TYPE OF HEAT OUTPUT / ROOM TEMPERATURE CONTROL| YES/NO
---|---
Single stage heat output and no room temperature control| NO
Two or more manual stages, no room temperature control| NO
With mechanic thermostat room temperature control| NO
With electronic room temperature control| YES
Electronic room temperature control plus day timer| YES
Electronic room temperature control plus week timer| YES
|
OTHER CONTROL OPTIONS| YES/NO
Room temperature control, with presence detection| NO
Room temperature control, with open window detection| YES
With distance control option| YES
With adaptive start control| YES
With working time limitation| NO
With black bulb sensor| NO
ITEMS| MAIN CONTROL BOARD                  WiFi MODULE| REMOTE CONTROL
---|---|---
Hardware| RC01-067A01-V0.0| WR3 V1.0| RF455H-V0.0
Software/Logic| TC01-067A01-V1.0| /| RCS20-V1.0
Frequency| FSK 433.92MHz/2.4GHz| 2.4GHz| FSK 433.92MHz
Maximum Transmit Power| 10mW| 100mW| 10mW

PART| DESCRIPTION AND Q UANTITY| PART| DESCRIPTION AND Q UANTITY
---|---|---|---
1| SIDE GLASS TRIM ( TOP/BOTTOM) X 4| 12| SHELF SUPPORT BRACKET ( SHORT ) X 2
2| SIDE GLASS TRIM ( SIDE) X 2| 13 (NOTSHOWN)| ORANGEGLASS SUCKER X 2
3| METAL SIDE PANEL X 2| 14 (NOTSHOWN)| MAGNET TOOL X 1
4| SIDE GLASS PANEL X 2| 15 (NOTSHOWN)| POWER CABLE X 2 (UK &EU)
5| APPLIANCE X 1| 16 (NOTSHOWN)| REMOTE CONTROL HANDSET X 1
6| WALL MOUNTING BRACKET X 1| 17 (NOTSHOWN)| AAA BATTERY X 2
7| POWER CABLE SECURING BRACKET X 1| 18 (NOTSHOWN)| ST4*8SCREW X 19
8| MAGNETIC SIDE DECORATIVE PANEL X 2| 19 (NOTSHOWN)| DECORATIVE FUEL LOG SET X 1
9| SMALL MOUT ING BRACKET X 4| 20 (NOTSHOWN)| BAG OF EMBERS X 1
10| FRONT GLASS PANEL X 1| 21 (NOTSHOWN)| BAG OF VERMICULITE GRANULES X 1
1| SHELF SUPPORT BRACKET (LONG) X 1| 22 (NOTSHOWN)| INSTRUCTION MANUAL X 1

INSTALLATION

Before installation, check that all parts are included and undamaged. If the appliance is damaged, check with the supplier before installation and operation. If the mains power supply lead is damaged in any way, it must be replaced by a suitable equivalent approved by the manufacturer.

The main box contains the appliance, 2 x suction cups and 1 x magnet tool. Packed with the appliance (behind the glass panel) are additional boxes each with a contents list printed on the outside of each box.

PREPARING THE APPLIANCE

GLASS REMOVAL –ACCESSING PARTS

To gain access to various contents required for installation follow steps shown in Fig.1 through to Fig.4 to remove the glass panel on the front of the appliance.

REMOVAL OF WALL MOUNTING BRACKET

The wall mounting bracket is secured to the rear panel of the appliance. Remove the screws and the wall mounting bracket and put aside for later use – see Fig. 5.

ASPECT TYPE

The appliance can be installed in three different aspects:

• Front (1 glass panel)
• Corner (2 glass panels)
• Panoramic (3 glass panels)

Front Aspect

Your appliance will arrive in a front aspect with metal side panels already field – see Fig. 7.

Corner Aspect

For a corner aspect, choose which side you want to feature a glass panel and remove the 7 screws that secure the metal side panel to the appliance – see Fig. 8. Carefully remove the panel and keep the screws in a safe place. Using the removed screws, take 2 top/boom side glass edge trims and 1 side side glass edge trim and screw them to the appliance as shown below – see Fig. 9.

Panoramic Aspect

For a panoramic aspect, repeat the corner aspect procedure on the opposite side of the appliance – see Fig. 10.

The manufacturer does not accept any liability for any injuries or damages that may occur due to improper handling or installation. Ensure that the wall upon which the appliance is to be installed and any wall fixings used are sufficiently strong enough to hold the weight of the appliance (appliance weight can be found printed on the packaging). Plasterboard alone is not considered a structural material and it is not recommended to reply solely on plasterboard fittings to support the weight of the appliance. If the appliance or any structure linked to the appliance is to be field to a wall with a timber frame construction, adequate wooden supporting members must be field using appropriate fixings. If this is not possible then steps must be taken to strengthen the wall before installation.

INSTALLATION TYPES

WALL MOUNTED

The appliance is supplied with a wall bracket which is secured to the rear of the appliance.

Step 1
Remove the bracket from the rear of the appliance, place the bracket in the desired position ensuring it is level, mark the fixing points and use appropriate fixings to secure to the wall.

Step 2
Attach the boom mounting bracket s to the appliance using x4 S T4 screws see Fig.11 the appliance then can be lied on to the wall bracket to enable the boom bracket fixing points to be marked on the wall. Then use suitable fixings to secure the boom mounting brackets to the wall.

Note: See details of the weight of the appliance in the technical information to help determine the correct fixings.

SUITE ELEMENTS

Suite elements can be field to the appliance using the shelf support brackets – see Fig.12. The brackets can be adjusted up or down to suit a range of shelf material thicknesses from 15-24mm. Once the correct thickness has been set, offer the shelf to the appliance in a smooth manner.

STUD/FEATURE WALL

Ensure that the stud wall has a support header – the weight of the finished wall should not rest on the top of the appliance. The base of the stud work must be able to take the full weight of the appliance.

The 4 small mounting brackets can be field to the appliance as shown in Fig. 13 for securing to a timber frame.

INSTALLATION – FINISHING

MAGNETIC SIDE DECORATIVE PANELS

The appliance is supplied with 2 magnet panels that can be field when installing in a panoramic or corner aspect. These panels are simply positioned against the side of the appliance, behind the side glass edge trim – see Fig. 14.

LOG AND EMBER ARRANGEMENT

The logs can be arranged freely on the fire allowing you to create your own unique appearance. For the best results it is recommended to position the logs across the fuel bed first; experiment with position angles and overlapping the logs so that some rest on each other – s e e. Fig.15. Then, when you are happy with the layout, carefully scare the glass embers around all the logs, ensuring that all visible areas of the fuel bed, including underneath and behind the logs, are covered – see Fig. 16. Finally, in a similar manner, carefully scare the vermiculite granules over the glass embers ensuring good coverage – see Fig. 17

OPERATION

The appliance can be operated conveniently in 3 different ways: manually, via the remote control handset or via the dedicated iOS/Android app.

MANUAL CONTROL

Each me a button is pressed on the appliance or on the remote control an audible beep is emitted. To turn off this feature hold your finger on the Preset Mode button (on the appliance) for 3 Seconds.

On/Off
Press to turn on power to the appliance. Button pushed in indicates power is on, button pushed out indicates power is off.

Wi-fi On/Off
Press to turn wi-fi on or off. An illuminated LED on the button indicates that wi-fi is turned on. Hold button for 3 seconds to enter device pairing mode.

Standby
Turns on the appliance with the last used settings without any heat. Places the appliance into standby mode with all features turned off.

Heat Mode
1 press = cool blow. 2 press = low heat setting. 3 press = high heat setting. 4 press = no heat/no cool blow.

Preset Mode
Press repeatedly to cycle through the 6 fire preset modes (+3 user defined presets if programmed).

REMOTE CONTROL

IMPORTANT: The remote control handset must be le in the same room as the appliance as it houses the thermostat that regulates heat output.

Ensure that 2 AAA batteries are inserted into the remote control handset. The battery power level is indicated by the column of bars to the right side of the temperature display when the appliance is in standby mode. 5 bars indicates the batteries are full, 1 bar indicates the batteries are empty and need to be replaced immediately.

Remote Control Setup
Press and hold the Standby button on the appliance until you hear two beeps, release the button. Press Standby button on the remote control handset and you will hear one beep. The remote is connected with the appliance.

Button 1: Preset Mode
Repeatedly press to cycle through the 6 preset fire modes(+ 3 user defined presets if programmed).

On screen Pr.1 = Autumn Campfire
On screen Pr.2 = Ember Glow
On screen Pr.3 = Inferno
On screen Pr.4 = Noir
On screen Pr.5 = Fire & Ice
On screen Pr.6 = Nebula
On screen Pr.7 = User Preset
On screen Pr.8 = User Preset
On screen Pr.9 = User Preset

There are 3 preset slots allocated for the user to save personalized e-fire creations. Simply choose the flame colour and brightness level, the fuel bed colour and brightness level and fuel bed down light colour and brightness level. Once you have selected your desired combination, press and hold the Preset Mode button for 3 seconds until the LCD displays Pr.7. Press – and + buttons to select a slot number between 7-9. Press and hold the Preset Mode button for 3 seconds to confirm the preset.

Button 2: Standby
Turns on the appliance with the last used settngs without any heat. Places the appliance into standby mode with all features turned off.

Button 3 &9: Minus & Plus
Use to navigate through different on-screen menus.

Button 4: Flame Speed
Press once to enter flame speed menu – SPd will show on the LCD screen. Press the plus and minus buttons to adjust the flame speed. The flame speed is indicated on screen by bars – 1 bar is the slowest setting; 5 bars is the fastest setting.

Button 5: Flame Colour
Repeatedly press to cycle through flame colour menu. Whilst in the flame colour menu, press the plus and minus buttons to increase and decrease the flame brightness – 1 bar is the dimmest setting, 5 bars is the brightest setting.
On screen FL.0 = Flame off
On screen FL.1 = Red
On screen FL.2 = Orange
On screen FL.3 = Yellow
On screen FL.4 = Green
On screen FL.5 = Light Blue
On screen FL.6 = Dark Blue
On screen FL.7 = Violet
On screen FL.8 = White
On screen FL.9 = Multi-colour change

Button 6: Fuel Bed Colour
Repeatedly press to cycle through fuel bed colour menu. Whilst in the fuel bed colour menu, press the plus and minus buttons to increase and decrease the fuel bed brightness – 1 bar is the dimmest setting, 5 bars is the brightest setting.
On screen Fb.0 = Flame off
On screen Fb.1 = Red
On screen Fb.2 = Orange
On screen Fb.3 = Yellow
On screen Fb.4 = Green
On screen Fb.5 = Light Blue
On screen Fb.6 = Dark Blue
On screen Fb.7 = Violet
On screen Fb.8 = White
On screen Fb.9 = Multi-colour change

Button 7: Timer Mode
Repeatedly press to cycle through timer options. Select an amount of time for the appliance to operate then automatically turn off. Choose between 0.5, 1, 2, 3, 4, 5, 6, 7, 8, 9 hours.

Button 8: Fuel Bed Down Light
Repeatedly press to cycle through fuel bed down light colour menu. Whilst in the fuel bed down light colour menu, press the plus and minus buttons to increase and decrease the fuel bed brightness – 1 bar is the dimmest setting, 5 bars is the brightest setting.
On screen dL.0 = Flame off
On screen dL.1 = Red
On screen dL.2 = Orange
On screen dL.3 = Yellow
On screen dL.4 = Green
On screen dL.5 = Light Blue
On screen dL.6 = Dark Blue
On screen dL.7 = Violet
On screen dL.8 = White
On screen dL.9 = Multi-colour change

Button 10: Heater Mode
Press to cycle through the heat output options.

1 press: Co.A = Cool blow seEng
2 press: H.Lo = Low heat seEng
3 press: H.HI = High heat seEng
4 press: no.H = No Heat

Whilst in heater mode after selecting low or high heat setting, press the – and + buttons to select the temperature you want the room to reach. Note: if the room temperature is already higher than the temperature selected, the heater will not activate. To switch between ℃/℉ hold down the – and + buttons for 3 seconds.

Open Window Detection is an innovative eco feature that detects a rapid drop in room temperature caused by an open window. The warning word “OPn” will be displayed on the screen and the heater will be turned off. If the room temperature rises or the remote control is operated manually, the heater will return to its normal working state.

Button 11: Sound Effect
Press to open the sound effect menu.
1 press: S.On = Sound effect on
2 press: no.S = Sound effect off

Whilst in the sound effect menu, press the plus and minus buttons to increase and decrease the volume – 1 bar is the quietest setting, 5 bars is the loudest setting.

Button 12: Ambient Lighting (if appliance is fitted with optional Ambient Lighting Kit)
Repeatedly press to turn on ambient lighting and cycle through the different colour options.

Button 13: Eco Mode eco
Press to activate Eco mode. This mode will reduce the brightness of all lighting modes and limit the heat output to low setting, resulting in reduced energy consumption. Press the button a second time to exit Eco mode.

APP CONTROL

Visit your device app store (iOS or Android) to download the TUYA SMART APP. Once installed follow the procedure below to pair the device with your appliance.:

• Step 1. Start the app and click “Add Device” on screen. Select “Small Home Appliance” from the list, then select “Heater (Wi-Fi)”.
• Step 2. Ensure the appliance is powered on then press and hold the button on the appliance until you hear 3 beeps. At the same time the button will flash and the fuel bed will flash.
• Step 3. Follow the instructions on the app to input your home network details. Note, your device must also be connected to the same home network you wish to connect the appliance to.

Once connected you can fully control your appliance and also programme a weekly timer that features Adaptive Start Control – a smart home device that gauges the current temperature of the room and

OPERATION

anticipates the time required to heat it to a desired temperature. When in weekly timer mode, the appliance will automatically determine the time to turn on the heater to ensure that the set temperature is met at the time required (up to 45 minutes prior to the set time).

CLEANING & MAINTENANCE

IMPORTANT: ALWAYS DISCONNECT THE APPLIANCE FROM THE POWER SUPPLY AND ALLOW TO COOL BEFORE CLEANING.

Any repairs or maintenance should only be carried out by a suitably qualified competent person.

The appliance should be occasionally cleaned using a dry cloth. Do not use detergents, abrasive cleaners of furniture polish.

To clean the glass, use a lightly damp cloth and ensure any moisture is dried fully using a lint free cloth.

Ensure that the heater vent is kept dust free by occasionally vacuuming the area using a brush attachment.

TROUBLESHOOTING

Resettng the Thermal Cut Out

The appliance is fitted with an Electronic Safety Control (E.S.C.). This is a safety device which switches off the fire if, for any reason, the appliance overheats, e.g. when covered. If the heater stops operating while the flame effect continues working normally, this indicates that the E.S.C. is in operation. The E.S.C. can only be reset after the appliance has cooled down and the appliance has been reset. Re- setting of the E.S.C.procedure is as follows:

1. Switch off the appliance (Manual On/Off switch) and leave it off for approximately 10-15 minutes.
2. Remove any obstruction to the fan heater outlet or fan blades etc. Make sure that the power supply is disconnected with the plug socket outlet while doing this.
3. Switch on the appliance and the E.S.C. will be reset.
4. Ensure that the appliance is functioning correctly. If the E.S. Control operates again, the appliance should be checked by a competent electrician.

PROBLEM

| POSSIBLE CAUSE|

SOLUTION

---|---|---
Appliance will not turn on.| Problem with power supply.| Check that the appliance is plugged in to the power supply and switched on.
Check and replace fuse in the plug if necessary.Che
ck that the main power switch on the appliance is turned on.
Remote control does not work.| Batteries have expired.| Replace batteries.
Remote has de-synched with appliance.| Ensure that the appliance is turned on. Re-synch the remote by pressing the – button and the + button at the same time and holding for 3 seconds.
No heat| Incorrect thermostat setting.| Increase the desired temperature higher than the current room temperature.
Overheating may have engaged the E.S.C. feature.| See above for reset procedure.
Heat turns off before desired temperature is reached.| Open window detection has activated.| Check that any windows in the room are closed.

WARRANTY

Vision E-Line Solus appliances come with a standard 1-year warranty (parts & labour) when purchased through an authorised dealer. This can be extended for free to two years (parts only for year 2) by registering your appliance within 60 days of purchase.

Visit www.visionfires.co.uk/warranty to register your appliance, activate the free warranty extension, or to see details about the 6 year Premium Protect warranty package.

Electrical appliances should not be disposed as household waste. Separate collection facilities should be used in the disposal of electrical appliances. Contact your local government for information about the available collection systems. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.

This fire complies with the Safety Standards EN 60335-1 and EN60335-2-30 which covers the essential requirements of the Low Voltage Directive 2014/35/EU and the EMC standards EN55014- 1; EN55014-2; EN61000-3-2 and EN61000-3-3 which covers the essential requirements of the European Electro Magnetic Compatibility 2014/30/EU, and the RED standards EN300220-2, EN301489-1, EN301489-3 and EN6247 which covers the essential requirements of the European Radio Equipment Directive 2014/53/EU.

This fire complies with the Safety Standards BS 60335-1 and BS 60335-2-30 which covers the essential requirements of the Electrical Equipment (Safety) Regulations 2016 (S.I.2016/1101) and the EMC standards BS 55014-1; BS 55014-2; BS 61000-3-2 and BS 61000-3-3 which covers the essential requirements of the Electro Magnetic Compatibility Regulations 2016 (S.I.2016/1091).and the RED standards BS300220-2, BS301489-1,BS301489-3 and Bs6247 which covers the essential requirements of the European Radio Equipment Regulations 2017.

www.visionfires.co.uk

References

• Vision Fires
• Vision Fires

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