Honeywell Home FocusPro TH6320WF1005 Wi-Fi Series Programmable Thermostat User Guide

**Honeywell Home FocusPro TH6320WF1005 Wi-Fi Series Programmable

Thermostat**

****

In the box, you will find

• FocusPR0 Wi-Fi series thermostat
• Thermostat ID Card
• Literature

Welcome
Congratulations on your purchase of a Wi-Fi programmable thermostat. When registered to Total Connect Comfort Solutions, you can remotely monitor and control the heating and cooling system in your home or business you can stay connected to your comfort system wherever you go. Total Connect Comfort is the perfect solution if you travel frequently, own a vacation home, a business or manage an investment property or if you are simply looking for peace of mind.

warning: This thermostat works with common 24 volt systems such as forced air, hydronic, heat pump, oil, gas, and electric. It will not work with millivolt systems, such as a gas fireplace, or with 20/240 volt systems such as baseboard electric heat
MERCURY NOTICE : Do not place your old thermostat in the trash it it contains mercury in a sealed tube. contact the
Thermostat Recycling Corporation at wwwthermostat-recycle.org or 1-800-238-8192 for information on how and where to property ad daily dose your d enosis

CAUTION: ELECTRONIC WASTE NOTICE.
The product should not be disposed of with other household waste. Check for the nearest authorized collection centers or authorzed recyclers. Ihe correct disposal of end-of-life equipment will help prevent negative consequences for the environment and human health.

NOTICE: lo avoid possible compressor damage, do not run air conditioner if the outside temperature drops below 50°F (10°C).
Need help?
Visit http://honeywellhome.com/support or call 1-855-733-5465 for assistance.

We’ve teamed up with utility companies to reward you for helping save energy. You can get paid just for signing up. plus, earn rewards
each season for your energy efficiency. Lheck for ofrers in your area at Resideo.com/ Rebates.

Features of your Wi-Fi thermostat

• With your new thermostat, you can

• Connect to the Internet to monitor and control your heating/cooling system

• View and change your heating/cooling system settings

• View and set temperature and schedules

• Receive alerts via email and get automatic upgrades
  Dur new thermostat provides

• Adaptive Intelligent Recovery (AIR) – the thermostat learns your system so it can turn the heat or cool on early to reach your desired temperature at your desired time.

• Compressor protection – the compressor waits a few minutes before restarting, to prevent equipment damage.

• Heat/cool auto changeover – the thermostat automatically changes from heating to cooling to keep you comfortable.

Home screen quick reference

Once your W-Fi thermostat is installed, it will display the home screen. Portions of this the display will change depending on how you are viewing it.

Connecting to your Wi-Fi network

connect your wireless device to your home network. Any of these device types will work

• tablet recommended)
  Laptop (recommended) artphone
  if you get stuck
  at any point in this procedure, restart the thermostat by removing the thermostat from the wallplate, wat for
  seconds, and snap it back onto the walpläte. a tO AOvanced wii Setup On page 5

  1. Connect to your thermostat.

  2. la Make sure the thermostat displays Wi-Fi SETUP

  3. 1b On the wireless device (tablet, laptop, smartphone), view the list of available Wi-Fi networks.

  4. lc Connect to the network called NewThermostat_123456 (the number will vary).
     Note: If you are as ked to specify a home. public, or office network, select Home Network.
     Note: If the Wi-Fi setup is not working as described in this section, go to “Advanced Wi-Fi setup

  5. Join your home network
     2a Open your web browser to access the Thermostat wi-FiSetup page. The browser should automatically direct you to the correct page, if it does not,. go to http://192.168.1
     2b Find the name of your home network on this page and select
     Note : Some routers have enhanced features such as guest networks, use your home network.
     2c Complete the instructions for joining your Wi-i network and click on the Connect button Depending on your network Setup, yOu may see an instruction such as Enter Password ror your
     nome netwOrk.
     Note: It you did not correctly connect to the thermostat, you may see your home router page. If so, return to Step .
     Note: If your Wi-Fi network does not appear in the list on the Thermostat Wi-Fi Setup page Try performing a network rescan by pressing the Rescan button. This is helpful in areas with a lot of networks. if you are connecting to a hidden network, then enter the network SSID in the textbox, select he list. the Cuck encryption o type from the drop ist and enter the password if necessary. Click on Connect to join the network.

  6. Make sure your thermostat is connected.
     While the connection is in process, your thermostat will flash Wait for up to 3 minutes. When the connection is complete, the display will show Wri Setup Connection Success. The VwiFi signal strength will appear in the top-right corner. After about 60 seconds, the home screen will appear and Register at Total Connect will flash until
     registration is complete.
     1o register online for remote access to your thermostat continue on page 4
     Note: If the thermostat displays Connection Failure or continues to display Wi-Fi Setup, confirm you correctly entered your home network password in step 2.

**Registering your thermostat online

**

1. To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Follow the instructions below. Open the Total Connect Comfort web site. Go to www.mytotalconnectcomfort.com

2. Login or Create an account.
   if you have an account, click Login -or
   Click Create An Account
   2a Follow the instructions on the screen.
   2b Check your email for a response from My Total Connect Comfort. This may take seven
   Note: If you do not receive a response, check your junk mailbox or use an alternate e-mail address.
   2c Follow activation instructions in the email.
   2d Log in

3. Register your Wi-Fi thermostat. ATter you are logged in to your Iotal Connect Comfort account, register your thermostat
   3a Follow the instructions on the screen. After adding your thermostat location
   you must enter the thermostats unique identifiers:

   • MAC ID
   • MAC CRC

Note : These IDs are listed on the Thermostat ID Card included in the thermostat package. The
TDs are not cased sensitive
3b When the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCÉSS message. In the thermostat display. you will see Setup Complete for about 9u seconds .

3c Also notice that your thermostat displays its signal strength.
Congratulations! You’re done.
You can now control your thermostat from anywhere through your tablet, laptop, or smartphone
Total Connect Comfort free app is available for Apple iPhone’, iPad and iPod touch devices at iTunes’ or at Google Play for all Android devices.

Advanced Wi-Fi setup

If you are unable to complete the Wi-Fi connection process, or your device was previously connected and operating normally. attempt the following before proceeding:

• Power cycle your Wi-Fi Router (unplug for 30 seconds and then plug back in).

• Power cycle your thermostat (unplug for 30 seconds and then plug back in).

• Check the thermostat screen. If a Wi-Fi signal strength icon is visible and not “crossed through” your device reconnected to the Wi-Fi successfully. If it did not, continue.

  1. Connect your mobile device directly to the thermostats Wi-Fi network (named New_Thermostat xooox).

  2. Using a web browser on your mobile device, access the thermostats “Wi-Fi Setup” page and select your home network and enter the password.

  3. On your mobile device, open an internet browser (Safari, Chrome, etc.). If you are not automatically routed to a Thermostat Wi- Fi Setup” page, enter 192.168.1.1 in the browser’s address bar.
     If the Thermostat W-Fi Setup” page does not appear, navigate to Settings on your mobile device and verify you are still connected to the “New Thermostat xxxoox network. Your mobile device must remain connected to this network until the home Wi-Fi is selected from the ‘Thermostat Wi-Fi Setup” page and the password
     is entered. Some features like “smart switch (or any feature that allows the phone to disconnect/reconnect to alternate networks automatically) may need to be disabled until the thermostat connection process is complete. You may require support from your phone manufacturer to verify these settings are disabled, or alternatively, try connecting with another mobile device model

  4. From the list of available Wi-Fi networks, select your home Wi-Fi network and enter the password.
     If your home Wi-Fi network is not listed, verify it is broadcasting a 24Ghz signal, and that it is not a hidden, business (enterprise), or guest network You may need assistance from your ISP or router support to verify the network and security type.

  5. Go to your thermostat screen and select the message displayed on your mobile device. Once “Success” is shown, the thermostat has been successfully connected to the local Wi-Fi network.

  6. Log in to mytotalconnectcomfort.com and register your product for remote use. if your device was previously registered to your account (You could control it previously from the web portal/mobile app), skip this step. Log into the web portal or Total Connect Comfort app and control your thermostat
     normally
     If you receive an error that “the thermos tat is already registered, contact the previous owner and ask that they delete the thermostat from the web portal, or contact Resideo Customer Care for assistance unregistering your device.

Wi-Fi setup not displayed

If “Wi-Fi Setup” was not displayed on the front of your thermostat, your thermostat may have been previously connected to another Wi-Fi network. Perform the following to “forget” the previous network

• Press and hold the Fan and A buttons simultaneously arrow until the screen changes.
• Press Next until “39 is displayed on the left side of the screen.
• Press the Aor buttons until the 1 on the right side of the screen changes to 0.
• Press Done. (Allow 2 minutes for “Wi-Fi Setup” to appear on the thermostat screen)

On your mobile device, turn on Airplane mode, then turn on your Wi-Fi, then select and connect to the New Thermostat 123456 (numbers will vary) network. In cases where your phone can connect to multiple networks, we recommend “forgetting” all other network except the Wi-Fi network that the thermostat will be connecting to. If you receive a pop-up or notification that “this network does not have access to the internet this is normal. Select ‘stay connected” to remain connected to the thermostats Wi-Fi connection for this step. If still unsuccessful, attempt to connect and register the thermostat to a mobile hotspot or alternate Wi-Fi network. This allows the registration data to bypass any network security that may be causing the connection failure. Once successfully registered, a Wi-Fi reset can be performed to move the thermostat to the home Wi-Fi network.

Advanced Wi-Fi setup

Wi-Fi Network Recommendations
If you experience inability to connect, failure to register, or frequent Wi-Fi signal loss, verify the following
Note: You might need assistance from your Internet Service Provider or router support to verify or change some settings.

• 2.4GHz bandwidth network only (Simultaneous 2.4/5GHz networks that experience connectivity failure may require a separate dedicated 2.4 GHz network to be calibrated.)
• Connect directly to the router signal. The thermostat is not recommended for use with signal booster, satellites, or extenders
• Business Networks (Enterprise networks. guest networks, or networks that require logging in via a web page/portal) are not supported.
• Gateways or network switches can block some communications and are not supported.
• Recommended WPA2-AES Network Security Protocol DHCP Enabled. Static networks are not supported.
• UPnP/P2P enabled.
• Band-Steering disabled.
• WPA2-Mixed is the recommended security type.

**Setting the time and day

**

1. Press Set Clock/Day/Schedule, then press or to set clock.
2. Press Set Day, then press or to select the day of week.
3. Press Done to save.
   Note: If the Set Clock/Day/Schedule option is not displayed. press Done.
   Note: If the display flashes Set Clock the thermostat will follow your settings for the
   Monday “Wake” time period until you reset the time and day.

Setting the fan

Press Fan to select On or Auto (toggle to re-select)
Auto : Fan runs only when the heating or cooling system is on. Auto is the most commonly used setting.
On: Fan is always on.
Note: Options may vary depending on your heating/cooling equipment

Selecting system mode

Press System to select
Heat: Controls only the heating system.
Coo : Controls only the cooling system.
Off Heating/cooling systems are off
Auto: Selects heating or cooling depending on the indoor temperature.
Em Heat (heat pumps with aux. heat): Controls auxiliary/emergency heat.
The compressor is off.

Note: Depending on how your thermostat was installed, you may not see all system settings.

Preset energy-saving schedules
This thermostat is pre-set with energy-saving program settings for four time periods. Using the default settings can reduce your heating/cooling expenses if used as directed. Savings may vary depending on geographic region and usage.

Adjusting program schedules

1. Press Set Clock/Day/Schedule, then Set Schedule
2. Press A or to set your Mornday (Mon) Wake time, then press Next
3. Press A or to set the temperature for this period, then press Next
4. Set time and temperature for the next time period (Leave). Repeat Steps 2 and 3 tor each une period
5. Press Next to set time periods for the next day. Repeat Steps 2 through 4 for each day
6. Press Done to save and exit.
   Note: Make sure the thermostat is set to the system mode you want to program Heat or Cool

Overriding schedules temporarily
Press A or to immediately adjust the temperature.
The new temperature will be maintained only until the next programmed time period Degins lo cancel the temporary setting at any time, press Cancel Ihe program schedule will
resume.

Overriding schedules permanently
Press HOLD to permanently adjust the temperature. This will turn off the program Schedule.
Press or to adjust the temperature setting. Ihe temperature you set wil De maintained 24 hours a day until you manually change it or press Cancel to resume
the program schedule

Unregistering thermostat
you remove the thermostat from your lotal Connect omtort website account (for example, you’re removing and leaving the thermostat behind), the thermostat will display Register at Total Connect until it is re-registered.

Disconnecting Wi-Fi

Replacing your router

If you disconnect the thermostat from your Wi-Fi network:

1. Enter system setup (see page 10)
2. Change setting 39 to O (see page 10).

The screen will display Wi-Fi Setup.
Re-connect to a Wi-Fi network by following the steps on page 3.

Turning Wi-Fi off
If you do not plan to control the thermostat remotely, you can remove the Wi- Fi Setup message from the screen:

1. Enter system setup (see page 10)
2. Change setting 38 to O (see page 10). Wi-Fi Setup will be removed from the screen. If you want to connect to tho A/ C nohaIOre lotor Chanco cttinc 38 hock te 1

**Software updates

**

Honeywell Home periodically issues updates to the software for this thermostat. The updates occur automatically through your Wi-Fi connection. All your settings are
saved, so you will not need to make any changes after the update occurs. While the update is taking place. your thermostat screen flashes Updating and shows the percentage of the update that has occurred. When the update is complete, your home screen will appear as usual.
Note: If you are not connected to Wi-Fi, you will not get automatic updates.

Adaptive Intelligent Recovery (AIR)
This feature allows the thermostat to “learn” how long the heating/cooling the system takes to reach programmed temperature settings, so the temperature is
reached at the time you set. For example: Set the Wake time to 6:00 am, and the temperature to 70°. The heat will come on before 6:00 am, so the temperature is 70° by 6:00 am.
Note: System setting function 13 controls Smart Response Technology. See Adaptive Intelli gent Recovery (AIR)” on page 10.

Compressor protection
This feature forces the compressor to wait a few minutes before restarting. to prevent equipment damage

Auto changeover

This feature is used in climates where both air conditioning and heating are used on the same day.
When the system is set to Auto, the thermostat automatically selects heating or cooling depending on the indoor temperature.
Heat and cool settings must be at least 3 degrees apart. The thermostat will automatically adjust settings to maintain this 3-degree separation.

Setting functions and options

You can change system preferences for a number of system options. The functions, along with available options are described on pages 30-32.

1. Press More and hold for approximately 3 seconds. The screen will change to display two numbers and the button designations will be Done. Back blank, Next
2. Press Next until you see the function number-the larger number on the left-you want to set.
3. Change options for any function by pressingA or until the correct option (smaller number on right) is displayed
4. Repeat Steps 2 and 3 until you have set all functions that you wish to change.
5. When you have made all changes, press Done to save and exit.

User setup

14| Temperature Format (°F/°C)| 0       Fahrenheit

1       Celsius

---|---|---
16| Schedule Options| 1  Program schedule is on (7-day programmable).

0  Program schedule is off. Thermostat can not be programmed.

36| Device Name| 52 = Thermostat|  |  |
 | This name will identify the thermostat when you view it remotely.

If you register multiple thermostats, give each one a different name.

| 1  Basement

2  Bathroom

3  Bathroom 1

4  Bathroom 2

5  Bathroom 3

6  Bedroom

7  Bedroom 1

8  Bedroom 2

9  Bedroom 3

10  Bedroom 4

11  Boat House

12  Bonus Room

13  Computer Room

14  Den

15  Dining Room

| 16  Exercise Room

17  Family Room

18  Fireplace

19  Foyer

20  Game Room

21  Garage

22  Great Room

23  Guest Room

24  Gym

25  Kid’s Room

26  Kitchen

27  Kitchen 1

28  Kitchen 2

29  Laundry Room

| 30  Library

31  Living Room

32  Lower Level

33  Master Bath

34  Master Bed

35  Media Room

36  Music Room

37  Nursery

38  Office

39  Office 1

40  Office 2

41  Pantry

42  Play Room

43  Pool Room

| 44  Porch

45  Rec Room

46  Sewing Room

47  Spa

48  Storage Room

49  Studio

50  Sun Room

51  Theater

52  Thermostat

53  Upper Level

54  Utility Room 55 Walk In Closet 56 Wine Cellar

57 Workshop

38| Wi-Fi On/Off| 1  Wi-Fi is on and can be connected to a Wi-Fi network.

0  Wi-Fi is off. Thermostat cannot be connected to a Wi-Fi network. If you are not connecting the thermostat to a Wi-Fi network this will remove the text Wi-Fi Setup from the messaging center.

39| Wi-Fi Connection| 1  Connected to Wi-Fi network. This is set automatically when the thermostat is connected to the Wi-Fi network.

0  Set to 0 to disconnect from the Wi-Fi network.

42| Show period and day of week| 0       Period and day are not shown on the home screen.

1       Period and day are shown on the home screen.

85| Restore Schedule Defaults| 0       Continue using programmed schedule.

1       Restore thermostat program to energy saving settings

Frequently asked questions
Q: Will my thermostat still work if I lose my Wi-Fi connection?
A: Yes, the thermostat will operate your heating and/or cooling system with or without Wi-Fi.
Q: How do I find the password to my router?
A: Contact the manufacturer of the router or check the router documentation.
Q: Why am I not seeing my Wi-Fi setup page?
A: You are probably connected only to your router, not to your thermostat. Try connecting to the thermostat again.
Q: Why isn’t my thermostat connecting to my Wi-Fi router even though it is very close to the thermostat?
A: Verify that the password entered for the Wi-Fi router is correct.
Q: Where can I find my MAC ID and MAC CRC codes?
A: The MAC ID and MAC CRC numbers are included on a card packed with the thermostat or on the back of the thermostat (visible when removed from wallplate). Each thermostat has a unique MAC ID and MAC CRC.
Q: My thermostat is unable to register to the Total Connect Comfort website.
A: Verify that the thermostat is correctly enrolled on your home Wi-Fi network. You might also see the Wi-Fi
Signal strength icon. Verify that the Wi-Fi router has a good internet connection. On your computer, verify that you can open the site at mytotalconnectcomfort.com
If you cannot open the site, switch off the internet modem for a few seconds, then power it back on.
Q: I registered on the Total Connect Comfort website but was unable to login using my new account.
A: Check your email and ensure that you received an activation email. Follow the instructions to activate
your account and then login to the website.
Q: I have signed up on the Total Connect Comfort website and have not received a confirmation email.
A: Check for the email in your Junk or Deleted folder.
Q: Is there a way to extend the signal strength?
A: Most standard routers can be set up to be a repeater. You can also purchase and install a Wi-Fi repeater.
Need help?
Visit http://honeywellhome.com/support or call 1-855-733-5465 for assistance.

**Troubleshooting

**

Lost Signal
If the no-Wi-Fi indicator displays in place of the Wi-Fi strength indicator in the upper right hand corner of the home screen:
Check another device to be sure Wi-Fl is working in your home, if not, call your Internet Service Provider.

Move the router.
Restart the thermostat: remove it from the wallplate, wait 10 seconds, and snap it back onto the wallplate. Return to page 6, Connecting to your Wi-Fi network.

Error Codes
For certain problems, the thermostat screen will display a code that identifies the trouble. Initially, error codes are displayed alone in the time area of the screen; after a few minutes, the home screen is displayed and the code alternates with the time.

E02    Invalid Wi-Fi password. This code displays for 30 seconds, then the thermostat will re- enter Wi-Fi Setup mode.| •   Re-enter password for your home Wi-Fi network.

•   Repeat setup process and confirm your password for your home Wi-Fi network.

---|---
E42    Router is not issuing an IP ad- dress to the thermostat.| •   Wait for 30 minutes, connection can take several minutes.

•   If still no connection, remove thermostat from wallplate for 10 seconds, then reconnect it (see page 6).

•   Verify your router is correctly setup to automatically give IP addresses.

E43    No internet connection. Ther- mostat cannot communicate to Total Connect Comfort.| •   Make sure the Internet cable is plugged in.

•   Reboot the router.

E99    General error| Remove thermostat from wallplate for 10 seconds, then recon- nect it (see page 6).

Troubleshooting
If you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily.\

Display is blank

• Check the circuit breaker and reset if necessary.
• Make sure the power switch at the heating and cooling system is on.
• Make sure the furnace door is closed securely.

Display is blank
Cool On or Heat On is flashing on the screen

• The compressor protection feature is engaged. Wait 5 minutes for the system to restart safely, without damage to the compressor.

The heating or cooling system does not respond

• Press System to set system to Heat. Make sure the temperature is set higher than the Inside temperature.
• Press System to set system to Cool. Make sure the temperature is set lower than the Inside temperature.
• Wait 5 minutes for the system to respond.

Glossary
MAC ID, MAC CRC
Alphanumeric codes that uniquely identify your thermostat.
QR Code®
Quick response code. A two-dimensional,machine-readable image. Your wireless device can read the black and white pattern in the square and link its browser directly to a web site. QR Code is a registered trademark of DENSO WAVE INCORPORATED.

Regulatory information

FCC Compliance Statement (Part 15.19) (USA only)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation.
FCC Warning (Part 15.21) (USA only)
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Interference Statement (Part 15.105 (b))
(USA only)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Thermostats
To comply with FCC and Industry Canada RF exposure limits for general population/ uncontrolled exposure, the antenna(s) used for these transmitters must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
RSS-GEN
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Operation is subject to the following two conditions:

1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired operation of the device.

5-year limited warranty
For Warranty information go to honeywellhome.com/support.
FCC statement at: https://customer.resideo.com/en-US/support/residential /codes-and-standards/FCC15105/Pages/default.aspx

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