CANDY CVDS5162WN Double Door Refrigerator Freezer Fridge Instruction Manual

: June 3, 2024
: Candy

CANDY CVDS5162WN Double Door Refrigerator Freezer Fridge

Thank you for purchasing this product.
Before using your refrigerator, please carefully read this instruction manual in order to maximize its performance. Store all documentation for subsequent use or for other owners. This product is intended solely for household use or similar applications such as:the kitchen area for personnel in shops, offices and other working environments on farms, by clientele of hotels, motels and other environments of a residential type at bed and breakfasts (B & B) for catering services and similar applications not for retail sale.

This appliance must be used only for purposes of storage of food, any other use is considered dangerous and the manufacturer will not be responsible for any omissions. Also, it is recommended that you take note of the warranty conditions.

BEFORE USING THE APPLIANCE

SAFETY INFORMATION
The refrigerator contains a refrigerant gas (R600a: isobutane) and insulating gas (cyclopentane), with high compatibility with the environment, that are, however, inflammable.
We recommend that you follow the following regulations so as to avoid situations dangerous to you:
Before performing any operation, unplug the power cord from the power socket.

The refrigeration system positioned behind and inside the Wine Coolers contains refrigerant. Therefore, avoid damaging the tubes.
If in the refrigeration system a leak is noted, do not touch the wall outlet and do not use open flames. Open the window and let air into the room. Then call a service centre to ask for repair.
Do not scrape with a knife or sharp object to remove frost or ice that occurs. With these, the refrigerant circuit can be damaged, the spill from which can cause a fire or damage your eyes.
Do not install the appliance in humid, oily or dusty places, nor expose it to direct sunlight and to water.
Do not install the appliance near heaters or inflammable materials.
Do not use extension cords or adapters.
Do not excessively pull or fold the power cord or touch the plug with wet hands.
Do not damage the plug and/or the power cord; this could cause electrical shocks or fires.
It is recommended to keep the plug clean, any excessive dust residues on the plug can be the cause fire.
WARNING: Do not use mechanical devices or other equipment to hasten the defrosting process.
Absolutely avoid the use of open flame or electrical equipment, such as heaters, steam cleaners, candles, oil lamps and the like in order to speed up the defrosting phase.
Do not use or store inflammable sprays, such as spray paint, near the Wine Coolers. It could cause an explosion or fire.
WARNING: Do not use electrical appliances inside the food storage compartments, unless they are of the type recommended by the manufacturer.
Do not place or store inflammable and highly volatile materials such as ether, petrol, LPG, propane gas, aerosol spray cans, adhesives, pure alcohol, etc. These materials may cause an explosion.
Do not store medicine or research materials in the Wine Coolers. When the material that requires a strict control of storage temperatures is to be stored, it is possible that it will deteriorate or an uncontrolled reaction may occur that can cause risks.
Maintain the ventilation openings in the appliance enclosure or in the built-in structure, free of obstruction.
Do not place objects and/or containers filled with water on the top of the appliance.
Do not perform repairs on this Wine Coolers. All interventions must be performed solely by qualified personnel.
This appliance can be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or with a lack of experience and knowledge; provided that they have been given adequate supervision or instruction concerning how to use the appliance in a safe way and understand the hazards involved.
Children should not play with the appliance. Cleaning and user maintenance should not be made by children without supervision
WARNING: Keep vantilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
WARNING: Do not damage the refrigerant circuit.
If the socket does not match the refrigerator plug, it must be replaced by the manufacturer, a service agent or similarly qualified persons in order to avoid a hazard.
A specially grounded plug has been connected to the power cable of your refrigerator. This plug should be used with a specially grounded socket of 16 amperes. If there is no such socket in your house, please have one installed by an authorised electrician.
If the supply cord is damaged, it must be replaced by the manufacturer, an authorised service agent or similar qualified persons, in order to avoid a hazard.
This appliance is not intended for use at altitudes exceeding 2000 m.

To avoid contamination of food, please respect the following instructions:

Opening the door for long periods can causea significant increase of the temperature in thecompartments of the appliance.
Clean regularly surfaces that can come in contactwith food and accessible drainage systems
Store raw meat and fish in suitable containers in therefrigerator, so that it is not in contact with or driponto other food.
Two-star frozen-food compartments are suitable forstoring pre-frozen food, storing or making ice creamand making ice cubes.
One -, two – and three – star compartments are notsuitable for the freezing of fresh food.
If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave thedoor open to prevent mould developing within the appliance.

Notes:

Please read the instruction manual carefully before installing and using your appliance.
We are not responsible for the damage occurred due to misuse.
Follow all instructions on your appliance and instruction manual, and keep this manual in a safe place to resolve the problems that may occur in the future.
This appliance is produced to be used in homes and it can only be used in domestic environments and for the specified purposes. It is not suitable for commercial or common use. Such use will cause the guarantee of the appliance to be cancelled and our company will not be responsible for losses incurred.
This appliance is produced to be used in houses and it is only suitable for cooling / storing food. It is not suitable for commercial or common use and/or for storing substances except for food. Our company is not responsible for losses to be incurred in the contrary case.

Safety warnings

Do not connect your Fridge Freezer to the mains electricity supply using an extension lead.
Do not plug in damaged, torn or old plugs.
Do not pull, bend or damage the cord.
This appliance is designed for use by adults, do not allow children to play with the appliance or let them hang off the door.
Never touch the power cord/plug with wet hands as this could cause a short circuit or electric shock.
Do not use any metal or sharp objects to accelerate the defrosting process.
Do not place glass bottles or beverage cans in the ice-making compartment as they can burst as the contents freeze.
Do not place explosive or flammable material in your fridge. Place drinks with high alcohol content vertically in the fridge compartment and make sure that their tops are tightly closed.
When removing ice from the ice-making compartment, do not touch it. Ice may cause frost burns and/or cuts.
Do not touch frozen goods with wet hands. Do not eat ice-cream or ice cubes immediately after you have taken them out of the ice-making compartment.
Do not re-freeze frozen goods after they have melted. This may cause health issues such as food poisoning.
Do not cover the body or top of fridge with lace. This affects the performance of your fridge.
Secure any accessories in the fridge during transportation to prevent damage to the accessories.
This appliance is not intended to be used as a built-in appliance

Installing and opera ting your fridge freezer

Before using your fridge freezer, you should pay attention to the following points:

The operating voltage for your fridge freezer is 220-240 V at 50Hz.
We do not accept responsibility for any damages that occur due to ungrounded usage.
Place your fridge freezer where it will not be exposed to direct sunlight.
Your appliance should be at least 50 cm away from stoves, gas ovens and heater cores, and at least 5 cm away from electrical ovens.
Your fridge freezer should never be used outdoors or exposed to rain.
When your fridge freezer is placed next to a deep freezer, there should be at least 2 cm between them to prevent humidity forming on the outer surface.
Do not place anything on your fridge freezer, and install your fridge freezer in a suitable place so that at least 15 cm of free space is available above it.
Do not place heavy items on the appliance.
Use the adjustable front legs to make sure your appliance is level and stable. You can adjust the legs by turning them in either direction. This should be done before placing food in the fridge freezer.
Before using your fridge freezer, wipe all parts with a solution of warm water and a teaspoon of sodium bicarbonate, then rinse with clean water and dry. Place all parts in the fridge after cleaning.
Install the plastic distance guide (the part with black vanes at the rear) by turning it 90° (as shown in the figure) to prevent the condenser from touching the wall.
The refrigerator should be placed against a wall with a free space not exceeding 75 mm.

Before Using your fridge freezer

When using your fridge for the first time, or after transportation, keep it in an upright position for at least 3 hours before plugging into the mains.
This allows efficient operation and prevents damage to the compressor.
Your fridge may have a smell when it is operated for the first time. This is normal and the smell will fade away when your fridge starts to cool.

THE VARIOUS FUNCTION AND POSSIBILITIES

Thermostat setting

The fridge freezer thermostat automatically regulates the inside temperature of the compartments. By rotating the knob from position 1 to 5, colder temperatures can be obtained.
Important note : Do not try to rotate knob beyond 1 position it will stop your appliance.

1 - 2: For short-term storage of food in the freezer compartment, you can set the knob between the minimum and medium position.

3 - 4: For long-term storage of food in the freezer compartment, you can set the knob to the medium position.

5: For freezing fresh food. The appliance will work for longer. So, after the desired condition is reached, return the knob to the previous setting.
Super freezing: This switch shall be used as superfreeze switch. For maximum freezing capacity, please turn on this switch before 24 hours placing fresh food. After placing fresh food in the freezer, 24 hours ON position is generally sufficient. In order to save energy, please turn off this switch after 24 hours from placing fresh food.
Winter Switch: If ambiant temperature is below 16ºC, this switch shall be used as winter switch and it keeps your fridge above 0ºC while freezer is below -18ºC in low ambiants.

Warnings about temperature adjustments

It is not recommended that you operate your fridge freezer in environments colder than 10°C in terms of its efficiency.
Temperature adjustments should be made according to the frequency of door openings and the quantity of food kept inside the fridge freezer.
When you first switch on the appliance, you should ideally try to run it without any food in for 24 hours and not open the door. If you need to use it straight away, try not to put a large quantity of food inside.
A 5 minute delay function is included to prevent damage to the compressor of your fridge freezer, when you unplug it and then plug it in again to operate it, or when an energy breakdown occurs. Your fridge freezer will start to operate normally after 5 minutes.
Your fridge freezer is designed to operate in the ambient temperature intervals stated in the standards, according to the climate class stated in the information label. It is not recommended that your fridge freezer is operated in the environments which are out of the stated temperature intervals. This will reduce the cooling efficiency of the fridge.
This appliance is designed for use at an ambient temperature within the 16°C – 32°C range.

Climate class and meaning:
T (tropical): This refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43 °C.
ST (subtropical): This refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 38 °C.
N (temperate): This refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 32 °C.
SN (extended temperate): This refrigerating appliance is intended to be used at ambient temperatures ranging from 10 °C to 32 °C.

Accessories

Ice tray

Fill the ice tray with water and place in the freezer compartment.
After the water has completely turned into ice, you can twist the tray as shown below to remove the ice cubes.

Plastic scraper ( In some models )
After a period of time frost will build up in certain areas in the freezer compartment. The frost accumulated in the freezer should be removed periodically. Use the plastic scraper provided if necessary. Do not use sharp metal objects for this operation. They could puncture the refrigerator circuit and cause irreparable damage to the unit.

All written and visual descriptions in the accessories may vary according to the appliance model.

Temperature indicator ( In some models )
In order to help you better set your refrigerator, we have equipped it with a temperature indicator located in the coldest area.

To better store the food in your refrigerator, especially in the coldest area, make sure the message “OK” appears on the temperature indicator. If « OK » does not appear, this means that the temperature setting has not been done properly.

Since “OK” appears in black, it will be difficult to see this indication if the temperature indicator is badly lit. To be able to see this indication properly, there should be enough light.

Each time the temperature setting device is changed, wait for the stabilisation of the temperature inside the appliance before proceeding, if necessary, with a new temperature setting. Please change the position of the temperature setting device progressively and wait at least 12 hours before starting a new check and potential change.

NOTE: Following repeated openings (or prolonged opening) of the door or after putting fresh food into the appliance, it is normal for the indication “OK” not to appear in the temperature setting indicator. If there is an abnormal ice crystals build up (bottom wall of the appliance) on the refrigerator compartment evaporator (overloaded appliance, high room temperature, frequent door openings), put the temperature setting device on a lower position until compressor off periods are obtained again.

Putting food in the coldest area of the refrigerator

Your foods will be better stored if you put them in the most appropriate cooling area. The coldest area is just above the crisper.
The following symbol indicates the coldest area of your refrigerator.
To be sure to have a low temperature in this area, make sure the shelf is located at the level of this symbol, as shown in the illustration.

The upper limit of the coldest area is indicated by the lower side of the sticker (head of the arrow). The coldest area upper shelf must be at the same level with the arrow head. The coldest area is below this level.

As these shelves are removable, make sure they are always at the same level with these zone limits described on the stickers, in order to guarantee temperatures in this area. Each type of food has an ideal conservation temperature and consequently a particular location to follow.

ARRANGING FOOD IN THE APPLIANCE

Fridge compartment

To reduce humidity and the consequent increase in frost, never place liquids in unsealed containers in the fridge compartment. Frost tends to concentrate in the coldest parts of the evaporating liquid and in time will more frequent defrosting will be required.
Never place warm food in the fridge compartment. Warm food should be allowed to cool at room temperature and should be arranged to ensure adequate air circulation in the fridge compartment.
Nothing should touch the back wall of the appliance as it will cause frost and packaging to stick to it. Do not open the fridge door too frequently.
Arrange meat and cleaned fish (wrapped in packages or sheets of plastic) which you intend to use in 1-2 days, in the bottom section of the fridge compartment.
Store fruit and vegetable items loose in the crisper containers.
For normal working conditions, it will be sufficient to adjust the temperature setting of your refrigerator to +4 °C.
The temperature of the fridge compartment should be in the range of 0-8 °C, fresh foods below 0 °C are iced and rotted, bacterial load increases above 8 °C, and spoils.
Do not put hot food in the refrigerator immediately, wait for the temperature to pass outside. Hot foods increase the degree of your refrigerator and cause food poisoning and unnecessary spoiling of the food.
Meat, fish, etc. should be store in the chiller compartment of the food, and the vegetable compartment is preferred for vegetables. (if available)
To prevent cross contamination, meat products and fruit vegetables are not stored together.
Foods should be placed in the refrigerator in closed containers or covered to prevent moisture and odors.

Freezer compartment

The use of freezer is, storing of deep-frozen or frozen foods for long periods of time and making ice cubes
To freeze fresh food, ensure that as much of the surface as possible of food to be frozen is in contact with the cooling surface.
Do not put fresh food with frozen on side by side as it can thaw the frozen food.
While freezing fresh foods(i.e meat,fish and mincemeat), divide them in parts you will use in one time.
Once the unit has been defrosted replace the foods into freezer and remember to consume them in as short period of time.
Never place warm food in the freezer compartment. As it will disturb the frozen foods.
For storing the frozen foods;the instructions shown on frozen food packages should always be followed carefully and if no information is provided food should not be stored for more than 3 months from the purchased date.
When buying frozen foods ensure that these have been frozen at suitable temperatures and that the packing is intact.
Frozen foods should be transported in appropriate containers to maintain the quality of the food and should be returned to the freezing surfaces of the unit in the shortest possible time.
If a package of frozen food shows the sign of humidity and abnormal swelling it is probable that it has been previously stored at an unsuitable temperature and that the contents have deteriorated
The storage life of frozen foods depends on the room temperature, thermostat setting, how often the door is opened, the type of food and the length of time required to transport the product from the shop to your home. Always follow the instructions printed on the package and never exceed the maximum storage life indicated.

Not that; if you want to open again immediately after closing the freezer door, it will not be opened easily. It’s quite normal! After reaching equilibrium condition, the door will be opened easily.

Suggestion for Food Storage:

It’s suggested to set the temperature at 4°C in the fridge compartment, and, whether possible, at -18°C in the freezer compartment.
For most food categories, the longest storage time in the fridge compartment is achieved with colder temperatures. Since some particular products (as fresh fruits and vegetables) may be damaged with colder temperatures, it is suggested to keep them in the crisper drawers, whenever present. If not present, maintain an average setting of the thermostat.
For frozen food, refer to the storage time written on the food packaging. This storage time is achieved whenever the setting respects the reference temperatures of the compartment (one-star -6°C, two stars -12°C, three stars -18°C
Set the knob to a low/medium position, up to 3, for short term stroge of food in the appliance.
Set the knob to a medium position, 3, or 4 for lpng-term storage of food in the appliance.
Set the knob to 5 position for freezing the fresh food. The appliance will run for colder temperatures.

Posizionare diversi alimenti in diversi scomparti secondo la tabella sottostante

Refrigerator compartment	Type of food
Door or balconies of fridge compartment

Foods with natural preservatives, such as jams, juices, drinks, condiments.
Do not store perishable foods

Crisper drawers (salad drawer)|

Fruits, herbs and vegetables should be placed separately in the crisper bin
Do not store bananas, onions, potatoes, garlic in the refrigerator

Fridge shelf – middle|

Dairy products, eggs

Fridge shelf – top|

Foods that do no need coocking, such as ready-to-eat foods, deli meats, leftovers

Freezer drawer(s)/tray|

Foods for long-term storage.
Bottom drawer for raw meet, poultry, fish.
Middle drawer for frozen vegetables, chips.
Top tray for ice cream, frozen fruit, frozen baked goods.

CLEANING AND MAINTENANCE

**Disconnect the unit from the power supply before cleaning.

**

Do not clean the appliance by pouring water.
Make sure that no water enters the lamp housing and other electrical components.
The appliance should be cleaned periodically using a solution of bicarbonate of soda and lukewarm water.
Clean the accessories separately with soap and water Do not clean them in the dishwasher.
Do not use abrasive products, detergents or soaps. After washing, rinse with clean water and dry carefully. When you have finished cleaning, reconnect the plugto the mains supply with dry hands.
Clean the condenser with a broom at least twice a year. This will help you to save on energy costs and increase productivity.

THE POWER SUPPLY MUST BE DISCONNECTED.

Defrosting

Fridge compartment;

Defrosting occurs automatically in the refrigerator compartment during operation; the water is collected by the evaporation tray and evaporates automatically.
The evaporation tray and the water drain hole should be cleaned periodically with the defrost drain plug to prevent the water from collecting at the bottom of the refrigerator instead of flowing out.
You can also clean the drain hole by pouring 1/2 glass of water down it.

Freezer compartment;

The frost, accumulated in the freezer compartment, should be removed periodically (Use the plastic scraper provided). The freezer compartment should be cleaned in the same way as the refrigerator compartment, with the defrost function of the compartment at least twice a year.

For this:

The day before you defrost, set the thermostat dial to “5” position to freeze the food completely.
During defrosting, frozen food should be wrapped in several layers of paper and kept in a cool place. The inevitable rise in temperature will shorten its storage life. Remember to use this food within a relatively short period of time.
Set the thermostat knob to position “·” or unplug the unit. Leave the door open until the unit is completely defrosted.
To accelerate the defrosting process, one or more bowls of warm water can be placed in the freezer compartment.
Dry the inside of the unit carefully and set the thermostat knob to the MAX position.

Replacing the light bulb

To replace the bulb in fridge compartment;

Unplug your fridge freezer.
Remove the cover of the box from the claws using a screwdriver.
Replace with a bulb of maximum 15 Watts.
Install the cover.
Wait for 5 minutes before re-plugging and bring the thermostat to its original position.

Replacing LED lighting
If your refrigerator has LED lighting contact the help desk as this should be changed by authorized personnel only.

TRANSPORTATION AND CHANGING OF INSTALLATION POSITION

Transportation and changing of Installation position

The original packages and foamed polystyrene (PS) can be retained if required.
During transportation, the appliance should be secured with a wide string or a strong rope. The instructions written on the corrugated box must be followed while transporting.
Before transporting or changing the installation position, all the moving objects (ie, shelves,crisper..) should be taken out or fixed with bands in order to prevent them from getting damaged.

Carry your fridge in the upright position.

Repositioning the door

It is not possible to change the opening direction of your refrigerator door, if the door handle on your refrigerator is installed from the front surface of the door.
It is possible to change the opening direction of the door on models without any handles.
If the door opening direction of your refrigerator may be changed, you should contact the nearest Authorised Service Agent to have the opening direction changed.

BEFORE CALLING YOUR AFTER SALES SERVICE

If your fridge freezer is not working properly, it may be a minor problem, therefore to save time and money, check the following, before calling an electrician.

What to do if your appliance does not operate Check that:

There is no power,
The general switch in your home is disconnected,
The thermostat setting is on “·” position ,
The socket is not faulty. To check this, plug the appliance in to another socket which you know is working.

What to do if your appliance performs poorly Check that:

You have overloaded the appliance,
The thermostat setting is on position “1” (if so set the thermostat dial to a suitable value).
The doors are closed properly,
There is no dust on the condenser,
There is enough space at the rear and side walls.

If your fridge is operating too loudly

Normal Noise
Compressor noise

Normal motor noise: This noise means that the compressor operates normally
Compressor may cause more noise for a short time when it starts.

Bubbling noise and splash:

This noise is caused by the flow of the refrigerant in the tubes of the system.
If you hear any other noises check that:
– The appliance is level
– Nothing is touching the rear of the appliance
– The objects on the appliance are vibrating.

If there is water in the lower part of the refrigerator, Check that:

The drain hole for the water is not clogged (use the defrost drain plug to clean the drain hole).

Recommendations

If you do not intend to use the appliance for long time (for example during the summer holidays) unplug and clean the appliance and leave the door open to prevent the formation of mildew and smells.
To stop the appliance completely, unplug it from the main socket (for cleaning and when the doors are left open).
If a problem persists after you have followed all the instructions above, please consult the nearest Authorised Service Centre.
The lifetime of your appliance is stated and declared by the Department of Industry. The length of time for retaining parts required for the proper operation of the appliance is 10 years.

Tips For Saving Energy

For better energy saving we suggest :
Installing tge appliance away from heat sources and not exposed to direct sunlight and in a well ventilated roo.
Avoid putting hot food into the refrigerator to avoid increasing the internal temperature and therefore causing continuos functionaliting of the compressor.
Do not excessively stuff foods so as to ensure proper air circulation.
Defrost the appliance in case there is ice to facilitate the transfer of cold. In case of absence of electrical energy, it is advisable to keep the refrigerator door closed.
Open or keep the doors of the appliance open as little as possible
Avoid adjusting the setting to temperatures too cold.
Remeve dust present on the rear of the appliance

SCRAPPING OLD APPLIANCES

This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE).

WEEE contains both polluting substances (which can cause negative consequences for the environment) and basic components (which can be re-used). It is important to have WEEE subjected to specific treatments, in order to remove and dispose properly all pollutants, and recover and recycle all materials.

Individuals can play an important role in ensuring that WEEE does not become an environmental issue; it is essential to follow some basic rules:

– WEEE should not be treated as household waste;
– WEEE should be handed over to the relevant collection points managed by the municipality or by registered companies. In many countries, for large WEEE, home collection could be present.
In many countries, when you buy a new appliance, the old one may be returned to the retailer who has to collect it free of charge on a one-to-one basis, as long as the equipment is of equivalent type and has the same functions as the supplied equipment.

Conformity

By placing the mark on this product, we are confirming compliance to all relevant European safety, health and environmental requirements which are applicable in legislation for this product.

Guarantee
Minimum guarantee is: 2 years for EU Countries, 3 years for Turkey, 1 year for UK, 1 year for Russia, 3 years for Sweden, 2 years for Serbia, 5 years for Norway, 1 year for Morocco, 6 months for Algeria, Tunisia no legal warranty required

THE PARTS OF THE APPLIANCE AND THE COMPARTMENTS

This presentation is only for information about the parts of the appliance. Parts may vary according to the appliance model.

A) Freezer compartment
B) Refrigerator compartment

Freezer shelf
Thermostat box
Refrigerator shelves
Crisper cover
Crisper
Levelling feet
Bottle shelf
Door shelves
Egg holder
Ice box tray
Plastic ice scraper *

In some models

The most energy-saving configuration requires drawers, food box and shelves to be positioned in the product, please refer to the above pictures

General notes:
Fresh Food Compartment (Fridge) : Most efficient use of energy is ensured in the configuration with the drawers in the bottom part of the appliance, and shelves evenly distributed, position of door bins does not affect energy consumption.
Freezer Compartment (Freezer): Most Efficient use of energy is ensured in the configuration with the drawers and bins are on stock position.

Dimensions

TECHNICAL DATA

The technical information is situated in the rating plate on the internal side of the appliance and on the energy label.

The QR code on the energy label supplied with the appliance provides a web link to the information related to the performance of the appliance in the EU EPREL database.

Keep the energy label for reference together with the user manual and all other documents provided with this appliance.

It is also possible to find the same information in EPREL using the link https://eprel.ec.europa.eu and the model name and product number that you find on the rating plate of the appliance. See the link www.theenergylabel.eu for detailed information about the energy label.

INFORMATION FOR TEST INSTITUTES

Installation and preparation of the appliance for any EcoDesign verification shall be compliant with EN 62552. Ventilation requirements, recess dimensions and minimum rear clearances shall be as stated in this User Manual at PART 1. Please contact the manufacturer for any other further information, including loading plans.

CUSTOMER CARE AND SERVICE

Always use original spare parts. When contacting our Authorised Service Centre, ensure that you have the following data available: Model, Serial Number and Service Index. The information can be found on the rating plate. Subject to change without notice.

Availability of spare parts

Thermostats, temperature sensors, printed circuit boards and light sources are available for a minimum period of seven years after placing the last unit of the model on the market. Door handles, door hinges, trays and baskets for a minimum period of seven years and door gaskets for a minimum period of 10 year, after placing the last unit of the model on the market.
To contact the technical assistance, visit our website: https://corporate .haier-europe.com/en/ . Under the section “website”, choose the brand of your product and your country. You will be redirected to the specific website where you can find the telephone number and form to contact the technical assistance

In order to help you better set your refrigerator, we have equipped it with a temperature indicator located in the coldest area.

To better store the food in your refrigerator, especially in the coldest area, make sure the message “OK” appears on the temperature indicator. If « OK » does not appear, this means that the temperature setting has not been done properly.

Since “OK” appears in black, it will be difficult to see this indication if the
temperature indicator is badly lit. To be able to see this indication properly, there should be enough light.
Each time the temperature setting device is changed, wait for the stabilisation of the temperature inside the appliance before proceeding, if necessary, with a new temperature setting. Please change the position of the temperature setting device progressively and wait at least 12 hours before starting a new check and potential change.
NOTE: Following repeated openings (or prolonged opening) of the door or after putting fresh food into the appliance, it is normal for the indication “OK” not to appear in the temperature setting indicator. If there is an abnormal ice crystals build up (bottom wall of the appliance) on the refrigerator compartment evaporator (overloaded appliance, high room temperature, frequent door openings), put the temperature setting device on a lower position until compressor off periods are obtained again.

Putting food in the coldest area of the refrigerator
Your foods will be better stored if you put them in the most appropriate cooling area. The coldest area is just above the crisper. The following symbol indicates the coldest area of your refrigerator. To be sure to have a low temperature in this area, make sure the shelf is located at the level of this symbol, as shown in the illustration.

The upper limit of the coldest area is indicated by the lower side of the sticker (head of the arrow). The coldest area upper shelf must be at the same level with the arrow head. The coldest area is below this level.
As these shelves are removable, make sure they are always at the same level with these zone limits described on the stickers, in order to guarantee temperatures in this area.