Hot Tub Barn Starlight Stellar Platinum Installation Guide

: June 3, 2024
: HOT TUB BARN

Table of Contents

Hot Tub Barn Starlight Stellar Platinum
Electrical Supply
Base
Engine Compartment
Access/Delivery
Payment of Balance
Instructions and Advice for Sinking Spas
Documents / Resources
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

Starlight Stellar Platinum
RIPTIDE SPAS 25 AMP
Installation Guide

Hot Tub Barn Starlight Stellar Platinum

Thank you very much for your order.
Our installation department will be in contact to arrange a delivery date unless you already have a confirmed delivery date.
If you want to discuss your delivery please call service on 01245 265036 and choose option 2.
To enable us to complete your delivery as smooth as possible, please ensure the following arrangements are made:

Electrical Supply

For your electrical connection, we will require a dedicated 25amp supply. This can be terminated by either a 32amp commando socket or alternatively you can use an isolator switch but your electrician will need to provide enough cable coming from the isolator switch for us to make the connection into the spa. Please note that we are unable to connect to your isolator switch. Both options will require RCD or MCB protection (your electrician can advise) with a type C breaker.
Alternatively, you could fit a rotary isolator and have your own electrician hard wire directly into the hot tub control box.

To comply with BS7671 legislation as of the 1st January 2005 a competent electrician registered with one of the following must carry out all electrical work: BRE Certification Ltd (ECA & IEE); British Standards Institution; ELECSA Ltd; NICEIC Certification Services Ltd or Zurich Certification Limited. Your electrician should give you a certificate once the work has been completed and this should be available for our technicians to see.

Base

Ideally, the spa should be sited on a base of 100mm thick reinforced concrete, although this is an ideal it is not strictly necessary. Riptide spas are structurally very solid and could be put on any flat-level surface.
The base should be a minimum of adequate dimensions for your spa plus an allowance for the steps. If you intend to bury your cable please ensure it is buried at least 450mm deep, encased in the high-impact duct of preferably 32mm or 25mm diameter. Bring the supply up at the center front edge of the door side and pull a length of string through the pipe so we can pull our cable through.
If, temporarily, you want to site the spa on an existing patio or concrete base please ensure it is completely flat and that it will happily hold the weight of the spa once filled with water (refer to spa specs for filled weight). If there is a drop of 10mm or more across the area it is advisable to have a concrete skim laid to ensure the base is level. We are unable to jack the spa to make it flat as this could weaken the under-structure and will invalidate your guarantee.
If you have decided to site your spa indoors please remember that the spa will produce steam from the sanitized water and we would therefore suggest that you or your designated third party (builder, architect, etc.), consider any ventilation, extraction, and/or drainage that may be required. Our staff is happy to assist wherever possible, but they cannot provide professional build advice.
Draining Your Spa (Above Ground)
Each spa has a drainage outlet on the outside or via a small door. To drain your spa attach a hose with the correct fitting and turn the tap to open. Once the majority of the water has been drained, turn off the tap, remove the hose and fitting and refill.

Engine Compartment

In the event that a technician needs to work on your spa or for you to be able to drain it there must be at least 600mm clear working space on the control side of the spa.
Cover EX
If you are having a Cover EX fitted to your spa please allow a 300mm gap for this to operate. This could be more if you are fitting a different device
Clearance for Cover Lifter
If you are installing your spa inside a building or shelter, please be aware of the height which will be required for adequate clearance to operate a cover lifting device. Please check the exact height requirements before delivery, as requirements vary depending on the spa, cover lifter, and location.
Sinking of Spas
If you intend to sink your spa at all please ensure adequate drainage and access, please refer to sinking instructions or call our installation department, inattention to this could invalidate your warranty.

Access/Delivery

Access should be clear for our technicians to push your spa on a wheeled dolly (trolley) from the delivery vehicle to the site for the spa, please measure any alleyways or tight spots bearing in mind obstructions such as steps, low roof overhangs, drainpipes, window seals, tight turns or anything that could obstruct the delivery route. Your Tranquility Spa, when on the trolley, will need a minimum access width of the depth of the spa plus 30mm and a minimum access height of the width or length of the spa plus 200mm. Spas are very heavy and even a 200mm step requires thought.
If your delivery does require the use of a commercial crane (other than our vehicle-mounted Hiab if pre-booked) we must point out that this will be at your cost and your responsibility to arrange unless written agreement is given to the contrary.
We recommend that you investigate the addition of insurance when booking the crane.
*During installation, when using a delivery vehicle fitted with a vehicle-mounted hiab crane, we will endeavor to protect ground surface areas as necessary. However, we will be unable to accept responsibility in the unlikely event of damage that may occur to surfaces or underground services.

Payment of Balance

Payment of the balance is due prior to the day of delivery, payment can be made by:

Bank Transfer (4 days before delivery to ensure cleared funds), paid to the following account:
Account Name:| Riptide Pools Ltd
---|---
Account No:| 40001775
Sort Code:| 40-17-63

Please give your surname and postcode as the reference

Or by Debit Card 7 days before delivery. Please contact your Sales Person at the relevant showroom or our
Accounts department on 01245 265036

Unfortunately, we are no longer able to accept personal or company cheques unless full payment is made prior to delivery and is fully cleared (to ensure cleared funds please post your cheque to Head Office 14 days before delivery).
If payment has not been made before the day of delivery, we reserve the right to cancel the delivery until payment is received.
There may be additional storage or admin charges if a rebooking due to non- payment is required.
All goods remain the property of Riptide Pools Limited until full payment is received.
If you have any queries or require further information regarding the delivery of your spa please contact your Sales Person or our Installation Department.

We look forward to having you in “Hot Water” very soon.

Instructions and Advice for Sinking Spas

If you intend to sink your spa please read the following carefully.
Because of the need to access the spa should a fault occur we need you to design your deck with removable hatches.
When digging your pit please allow a 600mm gap on all four sides of your hot tub and ensure retaining walls are sufficient to allow clean access no backfilling should occur as this could invalidate warranties.
Dig the hole and lay a 130mm reinforced concrete base with a soak away underneath. Please position your soak away so it can be accessed to ensure it cannot become blocked with debris. Please make sure the soak away is sufficient to ensure your pet cannot become full of water because your warranty will not cover flooded electrical components.

If you are in a low-lying or possible flood area the fitting of a submersible sump pump is recommended.
If using decking around the spa, all four sides may require access and must have removable panels to allow access to the sides of the spa.
Please ensure the electrical requirements meet those shown in the Installation Instructions you were given at the time of purchase. All electrical fittings must be accessible at the control panel end of the pit and are fitted to current legislation.
Always consult a builder or contractor for professional advice.
If you have any questions or queries regarding sinking your spa please contact your salesperson or our installation department.