UReach PH-SAS Series Duplicator and Sanitizer

Product Disclaimer

U-Reach is not accountable for any incidental or consequential damages, including, but not limited to property harm, loss of time or data from use of any U-Reach product, or any other damages attributable to product malfunction or failure of including without limitation, those attributed to the reliance of the materials provided, costs of product replacement, loss of use, data or profits, delays or business interruptions, any principle of legal responsibility arising from or in reference to the use, overall performance, delays in service, or lack of ability to render service of any U-Reach product. U-Reach makes every effort to ensure the proper function of all products. However, the customer is responsible for verifying that the output of the U-Reach product meets the customer’s quality requirement. The customer further acknowledges that improper use of U-Reach products, software program, and/or hardware issues can cause loss of data, defective formatting, or unreliable data loading. U-Reach will make efforts to resolve or repair any issues recognized by the customer either within the warranty period or on a time and materials basis. Specifications and features are subject to change without notice or obligation.

Warranty

U-Reach provides a basic, one-year part and labor warranty for all its products, excluding cables, adapters, and other consumable items. An extended warranty may be purchased. Telephone and email support are available for the life of the product as defined by U-Reach.
All warranties are specific to a market region and will be defined per the market region in which the product was purchased.

Piracy Statement

U-Reach accepts no responsibility for copyright infringement or misuse of any U-Reach equipment. Copying any form of data (audio, video, or software) without the permission of the copyright holder is illegal. It is the sole responsibility of the user to ensure that the legal copyrights of the copyright owners are respected.

Before You Start

Important Notice

• l Carefully read the entire manual before operating.
• Make sure the source device is correct and functioning.
• Equal capacity of source and target is recommended for guaranteed data consistency.
• Using the Copy +Compare function provides the most flawless duplication.
• Damage incurred due to non-compliance with our operating instructions will void the warranty.
• Store the equipment safely when not in use and keep out of the reach of children.
• Please turn off duplicator before replacing the socket.
• Never turn off the power while the firmware updating.
• Use only approved, stable power sources.
• The power supply has overload protection. When it is overloaded and shut down, please unplug the power cord for 2 minutes for discharge.
• Use product only in a clean, dry, dust-free, and ventilated area. Liquids or foreign debris can severely damage your duplicator.
• It is typical for the machine to heat up during operation.
• While in use, do not move the duplicator or remove HDDs.
• Static electricity may cause duplication error. Please pay attention to the duplicator’s environment and while operating equipment. Purchasing electricity elimination equipment helps avoid shock.
• Devices will operate at high temperatures during selected tasks.
• Wear protective gloves to prevent burns when handling devices.
• Ensure machine and operator are properly grounded to prevent ESD.
• If you want to change your Log password, please keep your password in a safe place in case you lose it. Please understand that the manufacturer does not provide password reset service due to the consideration of personal privacy.

Notice Symbols

Special items, procedures, or notes to be observed prior to use.

Note Refers to related duplicator operations, special details, tips, or suggestions for operational effectiveness.
Caution Refers to procedures that need to be adhered to or precautions.

Functions Table

1).

2. Compare| Verifies data, bit-by-bit, from the device connected to the Source Port (Port #1).
3. Copy + Compare| Copies and verifies data, bit-by-bit, from the device connected to the Source Port (Port #1).

4. Erase

| 4.1 Quick Erase

Erases device(s)’ index table.

4.2 Full Erase

Erases entire device(s) complying with NIST 800-88 Standards.

4.3 DoD Erase

Erases device(s) complying with DoD 5220.22-M Standards.

4.4 DoD EraseComp

Erase device(s) complying with DoD 5220.22-M Standards and verifies complete erasure.

4.5 7-Pass Erase

Erases device(s) 7 times complying with DoD 5220.22-M(ECE) Standards.

4.6 Secure Erase

The international authorized high standard Secure Erase function. It can erase the area which is not loadable.

4.7 Enhanced Secure Erase

Erases devices that support this feature.

5. Utility

| 5.1 Show Device Info

Displays basic information such as device model, name, capacity, etc.

5.2 Update System

| 5.2.1 Update BIOS

Updates system firmware through the SD port.

5.2.2 Create Update HDD

Prepares by formatting the device to a 2GB FAT partition to accept firmware file.

5.3 System Info

Displays system information such as controller, model number, software version, etc.

6. Setup

| 6.1 Start-up Menu

Sets default function to display after equipment initialization.

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6.2 Copy Area

| 6.2.1 System and Files

Copies data and skips empty space. Only supports standard formats.

6.2.2 All Partitions

Copies or skips HPA, DCO, unknown partitions, modified formats, etc. defined by settings.

6.2.3 Whole Device

Copies all source data, bit-by-bit.

6.2.4 Percentage (%)

Sets percentage of source capacity to copy.

6.3 Copy GPT Backup Area

Disable this function to copy the GPT backup area.

6.4 Skip Bad Sector

Skips source bad sectors.

6.5 Language

Sets preferred language: English or Japanese.

6.6 Advanced Setup

| ****

6.6.1

Unknown Format

| Copy Unknown

Copies unknown format(s).

Skip Unknown

Skips unknown format(s).

6.6.2

Erase Master

| Disabled

Source port will be unable to erase.

Enabled

Source port will be able to erase.

6.6.3

Erase Pattern

| One Byte

Random character written per byte.

Big Random Data

Random character written in a set of area.

6.6.4 Wait HDD Time

Sets device power up buffer time prior to copy, erase, etc.

 |  | ****

6.6.5 Lock Key

| Disabled
---|---|---|---
Enabled

Only down/up buttons are disabled. Reboot system for setting to be in effect.

6.6.6 Stop Motor Time

Sets device power down buffer time prior to device disconnection.

6.6.7 Boot Password

Sets up the login password.

6.6.8 PCIe Speed

Sets data transmission speed.

| Normal
Low Speed
6.6.9 Target Tolerance

Sets the capacity tolerance range between the source and target. The default setting is “No limit”.

6.6.10 Clean SSD Before Copy| No

The default setting is “No”.

Yes
6.7 Restore Defaults

Reinstates manufacturer settings.

7. Log Manager

| 7.1 Out Today Report

Outputs today’s log data.

7.2 Out Recent Report

Outputs recent log data.

7.3 Out Period Date

Outputs a set period of log data.

7.4 Advanced Function

Default password: 123456

| 7.4.1 Clear All Logs

Clear all log records.

7.4.2 Setup Password

Allows password change.

7.4.3 Adjust Clock

Change time and date.

Product Overview

• Front View
• Back View
• LED Status
• LCD Configuration

Functions

1. Copy
Step 1: Prepare source and target devices.
Note Recommendation: Target device(s)’ capacity must be equal to or larger than the source device capacity.
Step 2: Connect source and target devices.
Step 3: Proceed to copy.
Scroll to select “1. Copy”, then press “OK” to start the duplication process.
Note The number of working/connected targets will be displayed on LCD. Press “OK” to start.
The following information below states what is displayed on the LCD during duplication.
Step 4: Copy Completed!
The quantity of passed or failed target device(s) and the copied duration will be displayed on the LCD after duplication completes.

Compare
Scroll to select “2. Compare”, then press “OK” to start the verification process.
Note The number of working/connected targets will be displayed on the LCD. Press “OK” to start.

Copy+Compare
Sequentially automates from Function 1.Copy to Function 2.Compare.
Scroll to select “3. Copy+Compare”, then press “OK” to start the automated duplication and verification process.

Erase
There are 5 submenu modes.
Caution Please backup all important data before using this function.

Step 1: Connect device(s) for sanitizing.

Note Source Port is disabled for erasing. Go to 6.6.2 to enable source port erasing.
Step 2: Enter function “4. Erase”
Scroll to select “4. Erase”, then press “OK” to view the 5 submenus.

Quick Erase

This function will erase the index table from the connected device(s).
Scroll to select “4.1 Quick Erase”, then press “OK” to start the erasing process.

Full Erase

This function will erase all data per NIST 800-88 Standards to the connected device(s). Scroll to select “4.2 Full Erase”, then press “OK” to start the erasing process.

DoD Erase
This function will erase all data per DoD 5220.22-M Standards of the connected device(s). Scroll to select “4.3 DoD Erase”, then press “OK” to start the erasing process.

DoD EraseComp
This function will erase all data per DoD 5220.22-M Standards, then verifies the erasure of the connected device(s).
Scroll to select “4.4 DoD EraseComp”, then press “OK” to start the erasing and verification process.

Pass Erase
This function will erase device(s) 7 times complying with DoD 5220.22-M(ECE) Standards. Scroll to select “4.5 7-Pass Erase”, then press “OK” to start the erasing process.

Secure Erase
This function erases the non-loadable areas complying with NIST 800-88 Standards. Scroll to select “4.5 Secure Erase “, then press “OK” to start the erasing process.
Note This function is available for NVMe and SATA Device only.

Enhanced Secure Erase
This function erases devices that support this feature.
Scroll to select “4.7 Enhanced Secure Erase”, then press “OK” to start the erasing process.
Note Although Secure Erase/ Enhanced Secure Erase is a command of the SATA specification, not all SATA devices can support it. When a device that cannot be supported is encountered, the LCD will display Not Support!

Utility

This menu will reveal submenus related to device information, system information and updates.
Scroll to select “5. Utility”, then press “OK” to view the submenus.

Show Disk Info
This function will display basic information such  as device model, name, capacity, etc… Scroll to select “5.1 Show Disk Info”, then press “OK” to view the connected device(s). Then through to view connected device(s) by port number order.

Update System
There are 2 submenu options.

Update BIOS

Step 1: Prepare a SD card for update.
Connect an SD card to PC. Download the latest firmware provided from U-Reach technical support, unzip the BIOS firmware, and save it to the root directory in the SD card.

Note The SD card’s format must be: FAT16 or FAT32.

Step 2: Proceed to update firmware
Connect SD card to the SD port in front of the duplicator. Scroll to select “5.2.1 Update BIOS”, then press “OK” to start the firmware update process.

[Update System]

1. Update BIOS

Caution The firmware update process may take longer than 5 minutes. Please do not disrupt power or process during BIOS update. If interrupted, the system will become useless. U-Reach will not be held responsible for any damages.

Create Update HDD

Step 1: Connect a device to the source port.
Step 2: Scroll to select “5.2.2 Create Update HDD”, then press “OK” to start the format process.
This function will format the device to a 2 GB FAT32 Partition. When it is not able to update the firmware through SD card slot, the user can execute “5.2.2 Create Update HDD” to create a 2GB FAT32 partition and store the firmware file here by PC. And then, connect this device to the source port and execute “5.2.1 Update BIOS”.

Note Ensure that the device does not have any bad sectors.

System Info
This function will display basic information such as device model, name, capacity, etc… Scroll to select “5.3 System Info”, then press “OK” to view the connected device(s). Then scroll through to view all information.

Setup

This menu will reveal submenus related to device information, system information and updates.
Scroll to select “6. Utility”, then press “OK” to view the submenus.

Start-up Menu
This function allows user to select the default function to display after equipment initialization.
Scroll to select “6.1 Start-up Menu”, then press “OK.” Next, scroll through the available menus for startup.

Copy Area
There are 5 submenu modes.
Scroll to select “6.2 Copy Area”, then press “OK.” Then scroll through to select one of the four copy methods.

• Selecting the Proper Copy Modes
  Example: There are two defined partitions in a 500GB device. The charts below illustrate what portion would be duplicated.

• Copy and Compare Preparations
  Please consider the following settings before proceeding with copy:

  •  6.2 Copy Area
  • 6.4 Skip Bad Sector
    Using appropriate copy modes can greatly reduce operation time and increase efficiency.

There are four copy modes with different copy methods.

System and Files
Copies data and skips empty space. Only supports standard formats.
Scroll to select “6.2.1 System and Files”, then press “OK” to save the copy method.
Allows user to copy source device’s System and Files, instead of the entire device. The system will analyze the source device and identify the data area to copy. If the source device’s data is within the target device’s capacity, the copy will be processed. FAT16/32/64, NTFS, EXT2/EXT3/EXT4/LVM, and HFS/HFS+/HFSX are supported in this copy mode.

All Partitions
Copy or skip HPA, DCO, unknown partitions, modified formats, etc. defined by settings. Scroll to select “6.2.2 All Partitions”, then press “OK” to save the copy method.
The target device’s capacity must be equal to or larger than the source device’s capacity.

Whole HDD
Copies all source data, bit-by-bit.
Scroll to select “6.2.3 Whole HDD”, then press “OK” to save the copy method.
Copies the whole source device, irrespective of content, format, partition or empty space. This mode does not analyze the data.  Percentage (%)
Select percentage of source capacity to copy.
Scroll to select “6.2.4 Percentage”, then press “OK” to save the copy method.

Copy GPT Backup Area
Disabling this function makes the duplicator ignore the GPT backup area, and thus allows the duplicator to copy from a big capacity device to a small capacity device(s).

Note The partition size of the source HDD should be smaller than target capacity. Otherwise, it is recommended to leave the GPT backup area intact. Caution If a function is disabled, the target device will reconstruct the GPT Backup Area by Windows system. It may require the SSD to restart in order to work.

Skip Bad Sector
Skip source bad sectors during Copy/Compare.
Scroll to select “6.4 Skip Bad Sector”, then press “OK” to scroll through the available values for skipping bad sectors. If the device data is critical and needs to be a full clone, it is recommended to set “Skip Bad Sectors” at “0.” Bad sectors can be set as unlimited or at a value from 0 to 65,535.
Caution The “Copy+Compare” function is advised for enhanced copy accuracy.

Language
Select English or Japanese.
Scroll to select “6.5 Language”, then press “OK.” Then scroll through select the desired language.

Advanced Setup
This function contains settings to fine tune copy and erase functions.
Scroll to select “6.6 Advanced Setup”, then press “OK” to view the submenus.
6.6.1 Unknown Format
This function only works with copy functions: “6.2.1 System and Files” and “6.2.2 All Partition”. Scroll to select “6.6.1 Unknown”, then press “OK”. Then scroll through to select one of two settings.
Unknown format includes all forms of modified and proprietary data and partitions.

• Copy Unknown
  Copy unknown format(s).
  Scroll to select “Copy Unknown”, then press “OK” to save this setting.

• Skip Unknown
  Skip unknown format(s).
  Scroll to select “Skip Unknown”, then press “OK” to save this setting.
  6.6.2 Erase Master
  This function allows user to enable or disable the source port for sanitization.
  Scroll to select “6.6.2 Erase Source Port”, then press “OK.” Then scroll through to select one of two settings.

• Disabled
  Source port will not be allowed to erase.
  Scroll to select “Disabled”, then press “OK” to save this setting.

• Enabled
  Source port will be allowed to erase.
  Scroll to select “Enabled”, then press “OK” to save this setting.
  6.6.3 Erase Pattern
  Scroll to select “6.6.3 Erase Pattern”, then press “OK”. Then scroll through to select one of two settings.

• One Byte
  Random character written per byte.
  Scroll to select “One Byte”, then press “OK” to save this setting.

• Big Random Data
  Random characters is written in a set of area.
  Scroll to select “Big Random Data”, then press “OK” to save this setting.

• Wait HDD Time
  Set device power up buffer time prior to copy, erase, etc…
  Scroll to select “6.6.4 Wait HDD Time, then press “OK” to set buffer time.

Lock Key
This function allows user to enable or disable the 4 control panel buttons. Scroll to select “6.6.5 Lock Key”, then press “OK” to access available settings.

• Disabled
  Scroll to select “Disabled”, then press “OK” to save this setting.

• Enabled
  Only down/up buttons are disabled. Reboot system for setting to be in effect. Scroll to select “Enabled”, then press “OK” to save this setting.

Stop Motor Time
Set device power down buffer time prior to device disconnection.
Scroll to select “6.6.6 Stop Motor Time”, then press “OK” to set buffer time.

Boot Password
Sets up the login password for the system.

• Disabled
  No need password to start up the system.

• Enabled
  Requires the password to start up the system.
  Caution The system has to be sent back for reset if the password is forgotten.

PCIe Speed
Set data transmission speed at “Normal” or “Low Speed.”

Target Tolerance
This function sets the capacities tolerance range between the source and target device. If the capacity is outside the tolerance range, the copy will fail.

Clean SSD Before Copy
Sets to clear SSD before copy function. The default setting is “No”.

Restore Defaults
Restores all setting to manufacturing defaults.
Scroll to select “6.5 Restore Defaults”, then press “OK” to restore settings back to manufacturing defaults.

Log Manager

This menu allows user to access several submenus.
Scroll to select “7. Log Manager”, then press “OK” access submenus.

1. Log Report Diagram
2. How to Export Log Reports
   The Log Report Management Tool assists users with monitoring, recording and managing the entire duplication process. By displaying detailed information for each port, this tool helps to identify the slowest writing device, that in turn, keeps the operation running efficiently.

Note 2.

1. The SD must be FAT16/FAT32 format.

2. The LCD will display the number of recorded logs.
   (E.g. #1-#6 means there are 6 logs.)

3. Out Today Report
   Export today’s log report to SD card.

4. Out Recent Report
   Exports a recent log report (1-28 days) to SD card.

5. Out Period Date
   Exports a specific time period’s log report to SD card.

Out Today Report
Outputs current day log report. Select “7.1 Out Today Report”, then press “OK” to output log report to a SD card.

Out Recent Report
Outputs recent log report. Select “7.2 Out Recent Report”, then press “OK” to output log report to an SD card.

Out Period Date
Outputs recent log report. Select “7.3 Out Period Date”, then press “OK” to output log report to a SD card.

Advanced Function
This menu allows user to access several submenus. Select “7.4 Advanced Function”, then press “OK” access submenus. Default password: 123456

Clear All Logs
Clear all log records. Select “7.4.1 Clear All logs”, then press “OK” to clear all log records.

Setup Password
Allows password change. Select “7.4.2 Password Setup”, then press “OK” to change to the desired password.

Note If you want to change your Log password, please keep your password in a safe place in case you lose it. Please understand that the manufacturer does not provide password reset service due to the consideration of personal privacy.

Adjust Clock
Change time and date. Select “7.4.3 Adjust Time/Date”, then press “OK” to adjust the time and date.

Specifications are subject to change without notice.

Documents / Resources

| UReach PH-SAS Series Duplicator and Sanitizer [pdf] User Manual
PH-SAS Series Duplicator and Sanitizer
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