UBIBOT WS1 Pro Wireless Environmental Monitoring User Guide

DATA SYNC MODES

• * Depending on the specific model purchased.

DEVICE SETUP OPTIONS

Option 1: Using Mobile App

Download the App from www.ubibot.com/setup Or Search for “UbiBot” on the App Store or Google Play.
to We mobile recommend phone you try compatibility. to use the The PC PC Tools Tools when is much the App easier setup to fails, operate because and the suitable failure for may both be Macs due

Option 2: Using PC Tools
Download the tool from www.ubibot.com/setup This Tool is a desktop app for device setup. It is also helpful in checking setup failure reasons, MAC address, and offiine charts. You can also use it to export offline data stored in the device’s internal memory.

SETUP USING THE APP FOR WiFi CONNECTION

Launch the App and log in. On the home page, tap the “+” to start adding your device. Then please follow the in-app instructions to complete the setup. You can also view the demonst­ration video at www.ubibot.com/setup for step-by-step guidance.

Via our app and web console (http:ljconsole.ubibot.coml. you are able to view the sensor readings as well as configure your device, such as create alert rules, set data sync interval, etc. You can find and watch the demonstration videos at www.ubibot.com/setup

SETUP USING THE APP FOR MOBILE NETWORK *

Before you set up the device on mobile data, please check the APN information of the SIM card used for the UbiBot device.
An APN (Access Point Name) provides the details your device needs to connect to mobile data through your network operator. APN details differ by network and you will need to get these from your network operator.

With the device off, insert the SIM card as indicated in the picture. Launch the app and log in. Tap the “+” to start setting up the device. Please follow the in-app instructions to complete the setup process. Please note, the setup will fail if you don’t have data allowance.

SETUP USING PC TOOLS

STEP1.
Launch the App and log in. With the device switched on, use the Micro USB cable provided to connect your device via USBl to the computer. The Tools will automatically scan your device and enter the device page.

STEP2.
Click “Network” on the left menu bar. There you are able to set up the device on WiFi or mobile data.

TROUBLESHOOTING

1.  Device setup failure when using the UbiBot App (Error code 04) There are several factors that can affect the setup. The followings are common issues: CD WiFi frequency: The Device can only connect to 2.4GHz networks, channels 1-13.
2. WiFi password: Go through the device setup again and ensure that you have set the correct WiFi password for the network.
3. WiFi security type: The Device supports OPEN, WEP, or WPA/WPA2 types.
4. WiFi channel width: Make sure it is set to 20MHz or “Auto”.
5.  Internet connection: Make sure your device’s WiFi router has a working Internet connec­tion (for instance, try to access www.ubibot.com using a mobile connected to the same WiFi). ® Battery problems: WiFi uses a lot of power. Your device may be able to power on but may not have enough power for the WiFi. Try to use the USB power supply.
6. Signal strength: Check you are in range for your WiFi, or if using mobile data, make sure you have a good signal. For direct problem diagnosis, please use the PC Tools to go through the setup process and contact us with the response error code in Tools->Get Device Last Error. This can help us to remotely diagnose. You can download the software at www.ubibot.com/setup/.

2. Failure to Sync Data (Error code 02 / 07)
Please check the following:

1. CD Check that the device has sufficient battery power for the WiFi to work. WiFi takes a lot of power– the device may be on, but unable to connect to the WiFi. We recommend you use Alkaline batteries or USB power for better device performance.
2. If you are using mobile data, check that your SIM card is activated. If it is, check that your batteries or USB power connection are able to provide 2A current. Check if your mobile data allowance is used up.
3. Make sure your device’s WiFi router has a working Internet connection (for instance, try to access www.ubibot.com using a mobile connected to the same WiFi).

3. Can I Use the Device without a Network Connection? How do I Access the Data?

The device will continue working without a network connection and can store up to 300,000 readings in its memory. Real-time readings are displayed on screen and you can access the data in the following ways:

1. CD Move the device to an area where there is a WiFi connection to which the device can connect to. Press the power button once to manually trigger data sync. After the sync completes, you can take the device back to the measurement location (Recommended).
2. Use your mobile phone and enable Internet Connection Sharing. This can work well when your devices are installed in an area with limited or no WiFi coverage.
3. Use a laptop and the Micro USB cable to connect to the device manually. You can now per­form a data export to your computer using the PC Tools.
4. et it up with a mobile data card *. Once you are in the range of the network, press the power button once to sync all data to the loT platform.

The PC Tools failed to recognize the device

1. (D Please check if you are using the USB cable provided in the packaging. Some other USB cable is not 4-wire which cannot offer data transmission.
2. Please check if the USB cable connects to the onboard USB (upper port). The USB2 doesn’t support PC connectivity.
3. Please remove the splitter if there is one connected.
   • Depending on the specific model purchased.

5. Error code 08: No SIM card Found
Please check the SIM card is correctly inserted.
6. Error code 09: Mobile Data Network Failure
Please check your SIM card is setup correctly and has been activated.

WARRANTY INFORMATION

1. This device is warranted to be free of defects in materials and workmanship for a period of up to one year from the original purchase date. This warranty does not cover damage caused by normal wear, misuse, abuse or incorrect repair. To claim under this limited warranty and to obtain warranty service, please contact customer service or local distributor to obtain instructions on how to pack and ship the product back to us.
2. The following situations will not be covered by the warranty:
3. CD Issues arising after the warranty period has ended. Natural wear and aging of materials.
4. Malfunction or damage caused by improper handling or not operating the device according to the instructions. ® Damage occurring from operating device outside the recommended temperature and humidity range, damage from contact with water, damage from applying excessive force to the device or any cables and connectors.
5. Failure or damage caused by unauthorized removal of the product.
6. We are only liable for faults due to manufacturing or design. We are not responsible for damage caused by Force  Majeure or acts of God.

TECHNICAL SUPPORT

The UbiBot team is glad to hear your voice of our products and services. For any questions or suggestions, please feel free to create a ticket in the UbiBot app. Our cus­tomer service representatives respond within 24 hours and often in less than an hour. You can also contact the local distributors in your country for localized service. Please go to our web­site to view their contacts.

PRODUCT CARE

1. Please always follow the instructions contained in this manual.
2. The device is not waterproof. Please keep away from water during operation, storage, and shipping. For use outdoor or in extreme conditions, please contact us or our distributors for links to external waterproof probes.
3. Always mount the device on a stable surface.
4. Keep away from acidic, oxidizing, flammable or explosive substances.
5. When handling the device, avoid using excessive force and never use sharp instruments to try and open it.

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