Huizhou Dudu Pet Products DU3L-WS Automatic Pet Feeder User Guide

June 5, 2024
Huizhou Dudu Pet Products

Huizhou Dudu Pet Products DU3L-WS Automatic Pet Feeder User Guide
Huizhou Dudu Pet Products DU3L-WS Automatic Pet
Feeder

Safety Instruction

  1. Children need to be used in the company of adults;
  2. Do not use the feeder for pets who cannot reach the food tray or have physicaldisabilities.
  3. Do not immerse the base part in water, which will damage electronic components such as control panel.
  4. Do not place any foreign objects in the pet feeder.
  5. Do not put canned, wet or wet food in the feeder.
  6. Do not disassemble the equipment by yourself.
  7. Do not modify the pet feeder.
  8. If the equipment has faults or damaged accessories, do not try to repair the pet feeder by yourself. Contact the seller immediately and solve it.
  9. Be sure to unplug the power plug when not using the product or cleaning the product.
  10. If the power plug of the equipment is damp, please turn off the power of the socket and do not try to unplug the power plug.

Notice

  1. Do not let your pet chew or swallow any accessories. If you are worried about the power cord, please buy wire conduit (hard plastic protector) and protect the power cord at the hardware store.
  2. Do not install or put the pet feeder in an exposed place.The temperature should be within the range of – 10 °C-’40 °C.
  3. Please use alkaline Size D battery for power supply. Do not use rechargeable batteries.
  4. Check the battery regularly. If you travel or travel for a long time, be sure to replace the battery.
  5. Do not lift the pet feeder directly with the cover, food bucket and food tray. Hold the base with both hands to lift and carry, while keeping the device in an upright position.
  6. Only applicable to dry food with a diameter of 2-12mm. Larger foods may get stuck or block the Food Outlet.
  7. Please carefully read and follow all important instructions listed on the pet feeder and package.

Product Image

Front view

  1. Button to open cover

  2. Food Tank Lid

  3. Food Tank

  4. Control Panel

  5. Food Outlet

  6. Body

  7. Food Bowl
    Product Image
    Bottom View

  8. Speaker

  9. Battery Compartment

  10. DC Interface
    Product Image

Button Description

Recording button: Long press for 3s until you hear “di” and start recordingThe recording time does not exceed 10s, After you release your hand, you will hear “didi” to indicate that it has been saved.

Delete recording: Long press 3s to hear “di”, then press 1s to release the recording button when hear “didi” to end recording. (It is actually used no recording to cover the old recording)
lock/unlock: under unlock state,Long press for 6 seconds and the red indicator light flashes twice to lock the machine, then long press again for 6 seconds and the red indicator light flashes 2 times to unlock.

In the locked state, you can press and hold the SET button to restore the factory settings.
Manual feeding: Short press to serve 1 protion, and the recording will be played once.
Reset (switching the network configuration mode): When the power is turned on and the network is not configured, the blue indicator flashes quickly by default (WiFi quick connection configuration mode), press and hold for 7 seconds to hear three beeps, The red/blue indicator is always on for 6 seconds and then switches to slow flashing (hot spot network configuration mode). Repeat the operation to switch between the two network modes.

Indicator light (blue light)

  1. Fast flashing: flashing twice in 1 second, WiFi quick connection mode
  2. Slow flashing: flashing once every 3 seconds, AP hotspot network configuration mode
  3. Steady on: The network connection is successful
  4. Power on, WiFi quick connection/AP mode switch: always on for 6 seconds

Indicator light (red light)

  1. Flashing: abnormal detection of limit switch (motor does not rotate)
  2. Lock/unlock: flash twice
  3. Power on, WiFi quick connection/AP mode switch: always on for 6 seconds

Cleaning and Maintenance

Please clean the feeder regularly to keep your pet’s health.
When it starts to get dirty and a lot of loose food in the food trough, you can remove the food cover to clean it.
Use a soft damp cloth to clean the base of the feeder and the control panel. Do not get wet this part, and do not to clean it with water.
Do not put the product in the dishwasher, otherwise it will be permanently damaged!

Packing list

After opening the product package, please confirm whether the machine is in good condition.
Please check the list to confirm whether the accessories are complete.

  • The Feeder x1
  • The power adapter x1
  • Power Cord x1
  • Product Manual x1

Specification

Food Tank Capacity: 3L
Power supply: DC 5V/1A
Power adapter; 3pcs alkaline D Size batteries
Power adapter: AC110-240V input, DC5V output
G.W: 1.65KG
Size: 18.2×18.2×28.3cm

Instructions

Installation

  • Remove the feeder from the box.
  • Place the feeder in the suitable location.
  • Combine the food tray with the base of the feeder.
    Installation

Connect the power supply

  • Plug the 5V/1A power adapter into the wall socket and connect the device.
  • Open the battery compartment at the bottom of the feeder and install 3 pcs D size batteries (not necessary) to prevent power failure
  • The LED light is turn on to indicate that the feeder is powered on.
    Connect the power supply

Note: Does not including battery . Before turning on the power, make sure that all parts are clean and completely dry

Put pet food in food tank

  • Fill the food tank with dry pet food. Close the lid and it will snap into place due to gravity.
    Put pet food in food tank

Note: Do not place canned, wet or wet pet food. The recommended pet food size range is 2-12 mm.

Recording

  • Long press for 3s until you hear “di” and start recordingThe recording time does not exceed 10s, After you release your hand, you will hear “didi” to indicate that it has been saved. If you are not satisfied, you can repeat this step to replace the previous recording.

note:

  1. Recording will be played by pressing the recording button
  2. Recording will be played when feeding
    Recording

Lock/unlock button

  • under unlock state,Long press for 6 seconds and the red indicator light flashes twice to lock the machine, then long press again for 6 seconds and the red indicator light flashes 2 times to unlock.
  • In the locked state, you can press and hold the SET button to restore the factory settings

Note: Pressing the feeding button in the locked state does not work, it must be unlocked for normal use.
The APP operation is not affected in the locked state.
Lock/unlock button

Feeding

  • Manual feeding: short press to serve 1 portion.

Note: The feeding plan will not be affected
Feeding

Reset

  • Switching the network configuration mode: When the power is turned on and the network is not configured, the blue indicator flashes quickly by default (WiFi quick connection configu-ration mode), press and hold for 7 seconds to hear three beeps, The red/blue indicator is always on for 6 seconds and then switches to slow flashing (hot spot network configuration mode). Repeat the operation to switch between the two network modes.
    Reset

Smart Life APP specific operations

  1. Download the App, register a dedicated account and log in

  2. Enter the App and click “Add Device”
    Smart Life APP specific operations

  3. First open your phone Bluetooth and allow permissions. After entering the interface, wait for the device to be discovered automatically,then click”add”
    Smart Life APP specific operations

  4. Enter a WiFi password (the name cannot be used in Chinese, the password cannot be used for special symbols)

  5. Waiting for the device to connect the network, showing successfully added, then next step

  6. After successful, you can customize the name of device, click on the upper right corner to finishes this step.

  7. Enter the main interface, you can choose the meals and portions as needed, click “Feeding” to feeding immediate

  8. Click on the Main Interface “Feeding Plan” to add feeding schedule

  9. You can set the time and the number of meals according to the pet’s eating pattern, set it to choose from Monday to Sunday every day, and click Save.

  10. Steps of sharing equipment: main interface. Click the icon in the upper right corner to enter the settings option
    Smart Life APP specific operations

  11. Enter the settings menu option and click “Shared Devices”
    Smart Life APP specific operations

  12. Click ‘Add Share” and enter the other party’s APP account to share the device with multiple people

Simple Troubleshooting

Q: Cannot be configured
A:

  1. WiFi name and password do not use Chinese, no more than 12 digits, please use a combination of numbers and letters, do not support 5G WiFi signal, please use 2.4G WiFi signal.
  2. Some software conflicts in the mobile phone will also cause the network connection to fail. Please restart the mobile phone, close the non-system software that starts automatically when you turn it on, turn on the mobile phone’s Bluetooth and positioning, and then try to reconnect.

Q: The feeder is inaccurate or unable to feed
A: Please check whether there is too much food on the food tray and whether the food outlet is blocked; usually clean the food outlet and food channel in time; when using battery power, please check whether the battery is dead and whether the battery is leaking.

Q: The feeder displays offline
A: Please check whether the distance between the feeder and the router at home is more than 10 meters (effective distance is 10 meters); try not to partition the wall in the middle. According to the WiFi characteristics, the WiFi signal of the partition wall will drop sharply, and the connection will become unstable, which will cause the product to be offline.

Q: No response when turn on the feed
A: First check that the movie is plugged in and the switch is on. If they are all plugged in, please check whether the power adapter and power cord are damaged, and contact customer service for handling.

Hotspot distribution network (optional)
Please follow the button instructions to switch the network distribution mode to hot distribu-tion network, the LED light flashes slowly, the specific operation steps are as follows:

  1. Open the Smart Life APP, select Add Device – Manually Add – Small Appliances – Pet Feeder (Wi-Fi) – Enter the WiFi Password Next – Click “Next”, select Slow Flash – Click “Connect” – then go to connect SmartLife -XXXX WiFi signal.
  2. After connecting, return to the previous interface, and then enter the network configuration interface to wait for the connection.

FCC WARNING

This device complies with part 15 of the FCC Rules. Operation is subject to the follow ing two conditions :

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received,inc luding interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or televis ion reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technic ian for help.

To maintain compliance with FCC’s RF Exposure guidelines, This equipment should be installed and operated with minimum distance between 20cm the radiator your body: Use only the supplied antenna.

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