Huizhou Dudu Pet Products DU3L-WCS Pet Water Fountain User Guide

Pet water fountain
Quick Operation Guide

DU3L-WCS Pet Water Fountain

Please Read the Manual Carefully
Before Using the Product

Safety Instruction

1. Children must be accompanied by adults to use it.
2. If the equipment is malfunctioning or damaged, please do not try to repair the water dispenser by yourself, contact the seller immediately and solve it.
3. Always unplug the device when not in use or before cleaning.
4. lf the power plug is exposed to moisture, turn off the power and do not try to unplug it.
5. Place the device on a flat floor, in a corner, against a wall, so that your pet cannot knock it over.

Indicator Lights

Indicator light (white light)

1. Fast flashing: flashing twice in 1 second, WiFi quick connection mode
2. Slow flashing: flashing once every 3 seconds, AP hotspot network configuration mode
3. Steady on: The connection is successful
4. Power on, WiFi quick connection/AP hotspot connection mode switch: always on for 6 seconds

Indicator light (red light)
Flashing: reminder of lack of water

Button Reset/Distribution Mode Switching

1. Reset: Press and hold for 6 seconds to make two beeps to restore factory settings.
2. Connection mode switching: power on when the network is not configured, the white indicator flashes quickly by default (WIFI fast connection mode), press and hold for 6 seconds (reset) utill to hear two beeps, and the white indicator steady on for a few seconds to switch to slow flashing (AP hotspot connection mode).

Product Overview

Front View

1. Water Outlet
2. Water Tank Bottom View
3. Charging base
4. Non-slip Mat
5. Product Label
6. Reset button

Packing List

After opening the product package, please confirm whether the machine is in good condition. Please check the list to confirm whether the accessories are complete.
Pet Water Fountain X1 Wireless charging base X1
Power adapter X1 Filter core X1 Operation guide X1

Specification

Capacity: 3L
Power supply: DC 5V/1.5A power adapter
Power adapter: AC110-240V input, DC5V output
G.W: 0.9kg
Size: 18.6cm×18.6cm×13.2cm

FCC WARNING
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions : (1) this device may not cause harmful interference, (2) and this device must accept any interference received, inc lauding interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part l5 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or televise ion reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technic ian for help.
To maintain compliance with FCC’s RF Exposure guidelines, This equipment should be installed and operated with minimum distance between 20cm the radiator your body: Use only the supplied antenna.

Installation Step

1. Install the parts
   Take out the wireless charging base and install the parts in the slots as shown on the right.

2. Install the water tank lid
   Place the lid on the water tank, ensure that the water tank is embedded in the groove, and place the filter, then place the stainless steel water tray, finally insert the water pipe.

3. Pour water into the water tank
   Place the device on a flat surface, open the top lidand fill with mineral or tap water, making sure that the water level is above the pump and does not exceed the maximum limit.

4. Placed charging base on charging station simply place the installed device on the charging station and let it stabilize.

5. Power on the device
   Please use a DC5V power adapter and power cable to connect the power supply.

Smart Life APP Operation Step

1. Scan the QR code to download the APP then register an account and log in https://smartapp.tuya.com/smartlife?from=singlemessage&isappinstalled=0
2. Enter the App, wait for the device to be discovered, and click Add
3. Select the WiFi name, enter the WiFi password, and click Next
4. Wait for the connection, when the connection is successful then click next
5. Enter the main interface, you can select the corresponding option settings according to your needs
6. Set the reminder time for filter replacement according to your needs
7. Set the reminder time for cleaning device according to your needs
8. Click the Settings button in the upper right corner of the main interface to check device information, share devices and other operations

Troubleshooting

Problem Solution
Q: Connection is not successful
– A: 1) WiFi name and password do not use Chinese, no more than 12 digits, please use a combination of numbers and letters, do not support 5G WiFi signal, please use 2.4G WiFi signal.
–  2) Some software conflicts in the mobile phone will also cause the network connection is not successful. Please restart the mobile phone, close the non- system software that starts automatically when you turn it on, turn on the mobile phone’s Bluetooth and positioning, and then try to reconnect.
Q: The device displays offline
– A: Please check whether the distance between the device and the router at home is more than 10 meters (effective distance is 10 meters); Please do not put the wall between the device and the router. According to the characteristics of WiFi, the WiFi signal of the will drop sharply, and the connection will be unstable, which will cause the product to be offline.
Q: No response when turn on the water dispenser
– A: Please check whether the plug is plugged in and the switch is turned on. If they are all plugged in, please check whether the power adapter and power cable are damaged, and contact customer service for handling.

Hotspot distribution network (optional)
According to the button instructions to switch the network distribution mode to AP hotspot connection mode, the LED light flashes slowly, the specific operation steps are as follows:

1. Open the SmartLife APP, select Add Device-Small Appliances-Pet Water Dispenser (WiFi)-Enter WiFi Password-Next-Select Slow Flash-Then connect to the WiFi signal of SmartLife-XXXX.
2. After connecting, return to the previous interface, and then enter the network configuration interface to wait for the connection.

Cleaning and Maintenance

1. Filter element must be replaced regularly, it is recommended to replace them every 15-30.
2. Please clean the water tank and water pump’s filter sponge every 7 days.
3. It is recommended to use tap water or pure water for the water dispenser.
4. When the red light flashes or the bubbles from the outlet pipe, it means that the water tank is lack of water, please add water immediately.

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