Olli MK100B Maika Speaker User Manual

Olli MK100B Maika Speaker

OLLI MAIKA SPEAKER

SETUP YOUR OLLI MAIKA SPEAKER

• Step 1: Make sure you place your OLLI MAIKA Speaker at a location with strong WiFi signal and that there is no nearby devices causing WiFi interference such as wall, glass or metal object.

• Step 2: Download and install the latest version of MAIKA app from Apple App Store or Google Play Store.

• Step 3: Open MAIKA app, go to Device ( ) > Add new device ( ), and follow the instruction on the mobile app to setup your speaker.

Notes: Turn off 4G/5G/LTE on your smartphone before starting setup the speaker. The content of this user manual may not include the latest update of OLLI MAIKA Speaker. For the latest information please visit our official website: www.olli.vn.

TALK TO YOUR OLLI MAIKA SPEAKER

To start communicating with your OLLI MAIKA Speaker, simply say , for which the speaker will answer with a LED, and tell your request.

SAMPLE REQUEST TO ASK YOUR OLLI MAIKA

• Volume control
• Increase/decrease volume (2 levels as default)
• Increase/decrease volume with a specific number
• Maximize volume
• Play music
• Play next content in playlist
• Stop audio
• Resume audio
• Tum off microphone
• Tum on Bluetooth discovery mode

BEST PRACTICE WITH “MAIKA 01″WAKE WORD

1. Take note on your OLLI MAIKA Speaker location

   • Reduce the noise of surrounding environment where you place your speaker
     Place your speaker at a location with less noise interference. Avoid placing your speaker close to air conditioner, refrigerator, exhaust fan, or sources that emit noise continuously.

   • Recommend to put your speaker close to soft materials such as fabric, mattress, foam.

2. Improve input audio quality

   • Talk to your speaker slowly to avoid missing voice.
   • Pronounce correctly and clearly each word in the wake word.
   • Say wake word loudly, especially when the speaker is playing music.
   • Stand close to the speaker when talking.

If your MAIKA Speaker is still not listening to the wake word weld

• MAIKA may not work well temporary since its surrounding environment is so noisy. Please use MAIKA Action O button to activate it or try again later.
• Your OLLI MAIKA Speaker might encounter Some issue. Please contact our Customer Service for assistance.

BLUETOOTH CONNECTIVITY OLLI MAIKA

Speaker can be used as a an external speaker for your smartphone, laptop or media player via Bluetooth. How to connect to OLLI MAIKA Speaker Bluetooth:

• Step 1: Press and hold MAIKA Action and Volume Up (Boutons at the same time for 2 seconds or say “Malika oi, bat Bluetooth” to enable Bluetooth discovery mode. Speaker will play a notification sound with spinning blue LED. It will also automatically connect to the most recent connected device (if any).
• Step 2: Open Bluetooth application on your smartphone, laptop or media player. Find and connect to the speaker Bluetooth name which is same as your speaker name. The LED ring will blink once and turn off. Your speaker will also play the voice “Thief bị đuoc két noi thanh cong to indicate the Bluetooth connection has connected Successfully. Bluetooth discovery mode will automatically end after connecting successfully or timeout in 45 seconds.

volume control

General information

• OLLI MAIKA Speaker has 10 volume levels from 1 to 10.
• To increase or decrease volume, press Volume Up or Volume Down button or simply say the request listed in page 6.
• Increase/decrease volume by voice will adjust 2 levels. Increase/decrease volume by buttons will adjust 1 levels.
• Volume will change back to level 6 as default after factory reset.

How to turn off volume

•  To turn off volume, press Volume Down button until it reaches level 0.
• If the volume is turned off, press Volume Up(®button to increase it back. You still can talk to your OLLI MAIKA Speaker as usual when the volume is turned off. All speaker’s features remain working normally. However, you wont hear any response sound.
• If the volume is turned off, LED ring will show steady yellow color to indicate.

TROUBLESHOOT WIFI connection ISSUE

if your OLLI MAIKA Speaker loses Wi-Fi connection, LED ring will show steady orange color to indicate. You cannot communicate with it properly anymore. Follow below instructions to resolve it:

1. Restart your speaker
   Verify to confirm your Wi-Fi network is working properly. Unplug your speaker’s power cable and plug in again after 10 seconds. Your speaker will automatically reconnect to the Wi-Fi network.

2. Re-configure Wi-Fi connection
   You can go to Device identity function on MAIKA app and select Re-configure Wi-Fi connection  option to setup your speaker to an old or new Wi-Fi network.

3. Setup speaker again
   if (1) and (2) can’t resolve lost Wi-Fi connection issue, please factory reset your speaker to setup it with MAIKA app again. If your OLLI MAIKA Speaker still loses Wi-Fi connection, please contact our Customer Service for assistance.

STOP COMMUNICATING WITH Your MAIKA

You can mute your speaker’s microphone if you want to stop communicating with it temporary. To do that, press Microphone Off8button on the speaker. To unmute it, press Microphone Off button again.

Take note when the microphone is muted:
Your OLLI MAIKA Speaker won’t listen to “Maika oi” wake word anymore. It won’t respond to any voice commands also.

• If there is incoming call: Your speaker will play incoming call sound as usual. You need to press MAIKA Action(o button to accept the call and unmute microphone if you want to talk.
• If there is Reminder/Alarm happen: Your speaker will play the event notification normally. You need to press MAIKA Action button to turn it off.
• Scenes/routines that have been setup before will work normally.
• LED ring will always show steady red color to indicate until the microphone is unmuted.

FACTORY RESET OLLI MAIKA SPEAKER

• You may need to do factory reset your speaker to original state in some cases. Follow below instructions to do that:
• Press and hold Volume Up (and Volume Down buttons at the same time.
• LED ring will show spinning orange color after 1.5 sec Keep holding the buttons.
• LED ring will blink for 2 times after 10 seconds: Speaker is doing factory reset. You can release the buttons now.
• After finishing factory reset, LED ring will show steady white color: Speaker is restarting. You can setup your speaker with MAIKA app after it finishes restarting

In addition, you can do factory reset via MAIKA app. Go to Device> select speaker> System» Factory reset .

FIRMWARE UPDATE

We are regularly updating the firmware for OLLI MAIKA Speaker in order to improve user experiences. This process will be done automatically by the speaker itself. After finishing updating, the device will auto restart to have the changes take effect. It will do the restart at midnight to avoid impacting user experiences. When the speaker is updating firmware, LED ring will show spinning orange color. Please do not unplug your speakers power during this process. To check firmware version of your speaker from MAIKA app, go to Device  > select speaker > System .

SAFETY PRINCIPLE

• Keep the speaker from dropping or crashing.
• Do not use a power supply other than the speaker specifications.
• Do not tear down the speaker or its power adapter.
• Do not place the speaker under the sunlight directly or in a high temperature environment.
• Do not place the speaker in a wet place or close to the water.
• Do not clean the speaker with corrosive chemicals. Not recommend t0 open audio with maximum volume for a long period. Observe environmental protection regulations when discarding and recycling the speaker and its accessories, materials, and packaging.

CUSTOMER SERVICE

When using OLLI MAIKA Speake, if you need any support, please contact our Customer Service for assistance via following channels:

1. Call our hotline 1-900-055579 Hotline working hour is from 10:00 AM to 07:00 PM daily, except public holidays.
2. Contact our official fan page You can send message to our official fan page at https://www.facebook.com/olli.vn for instant assistance.
3. Chat with our Customer Service on MAIKA app From MAIKA app, go to Support > Chat with Customer Service .

DEVICE WARRANTY POLICY OLLI MAIKA

Speaker is free warranted against defects in materials and workmanship caused by manufacturer or new software issues happen under ordinary consumer use for 12 months.

This warranty policy is not eligible for the speakers that are subject to:

• Damaged caused by accident, misuse.
• Damaged caused by natural disaster, fire, earthquake, or other objective causes. Scratched, cracked, broken, dented due to crashing or dropping.
• Damaged caused by using a power supply other than the speaker specifications.
• Damaged caused by placing the speaker in a place subject to high temperature and humidity, or contact with liquids.
• Hardware and/or mechanical and/or firmware are modified without OLLI permission.
• If your speaker is not eligible for this warranty or out of warranty, you still can send it to us for repair. The repair cost varies depending on the extent of the damage to vour speaker.

HOW TO OBTAIN WARRANTY SERVICE OLLI MAIKA

Speaker is applicable for electronic warranty of 12 months from the date of activation for defects caused by the manufacturer. Follow below instructions to obtain warranty service for your device:

1. Use a shipping service From MAIKA app, go to Support > Request warranty service and follow the instruction on the app. Our shipping partner will come to pick up your device. Notes: Please pack the speaker carefully to avoid damage during shipping. To be on the safe side, we recommend using its original box for packing.
2. Contact our official fan page You can send message to our official fan page at https://www.facebook.com/olli.vn for warranty request.
3. Bring the speaker directly to our store You can bring the device to our warranty collection point at: OLLI showroom 88 Bach Dang Street, Ward 2, Tan  District, Ho Chi Minh City Vietnam

Notes: Our warranty collection point may be subject to change. For the latest information, please visit our official website www.olli.vn or go to Support on MAIKA app or contact us directly.

COMMITMENT TO CONFIDENTIALITY

We are committed to the confidentiality of users’ information and absolutely do not buy, sell or exchange with third parties rights under the Vietnamese law. Only audio data captured while the speaker is in Listening Mode is sent to our server for processing. At other times, the speaker just waits for the voice command “Maika oi” from the user and does not save or send the audio data out To know exactly what information about the voice activities history is saved, you can go to the MAIKA app Device  select speaker > My Activity

DEVICE SPECIFICATION

• Production name: OLLI MAIKA SPEAKER.
• Model name: MK100B. Size: 96 x 96 x 191.5mm.
• Weight (power adapter excluded): 650gr.
• Material: Polycarbonate, polyester fabric, rubber.
• Wi-Fi 802.11a/b/g/n/ac (2.4 GHz/5 GHz) and Bluetooth@ 5.0.
• Wi-Fi output power: < 20dBm.
• Full range speaker 40 15W; 2 x Passive radiator.
• 4 elements microphone array.
• Dual-core Cortex A53 1.0 GHz, 256MB SDRAM, 512MB flash.
• Adapter: Input: 100-240VAC,50/60Hz; Output: 12VDC-2A; Cable length: 1.5m.
• Indoor use at 0-40 degrees Celsius and 10-90% humidity.
• Virtual Voice Assistant: MAIKA (Vietnamese). Supported App: “MAIKA – Tro Lý Ao Tieng Việt” on Apple App Store and Google Play Store for iOs 11.0 & Android 7.0 and later versions..

COMMON QUESTION

Can I change “Maika oi” to a different wake word?
We do not support it currently.

My speaker shows sky blue LED without wake word trigger
Speaker’s surrounding environment sometimes has sounds that are almost same as “Maika oi” or exactly “Maika oi” but come from other sources such as television, radio, etc… This causes false wake word triggered.

Sometimes MAIKA auto answers without my request
Same as above, MAIKA is accidentally triggered due to surrounding environment sounds. So, your speaker replies.

My speaker makes a crackling sound when playing music
Probably your speaker has an issue with sound component. Please contact our Customer Service for assistance.

My speaker makes “beep” sound when unplugging the power
This is normal speaker behavior, so you don’t need to worry.

BUTTON : FUNCTION

• Activate Confirm

• On/Off microphone | Cancel operation

• Volume up

• 1 Play next audio

• Volume down

• Play previous audio

• Turn on Bluetooth discovery mode

• Turn on WiFi setup mode 109

• Factory reset

CONTACT US OLLI Technology Corporation Level 2,96 Nguyen Thi Minh Khai Street, Vo Thi Sau Ward, DIistrict 3, Ho Chi Minh City, Vietnamn
[email protected] 19 000 555 79 – (+84) (28) 3620 2989 LA
https://www.facebook.com/olli.vn
https://olli.vn

Please visit OLLI MAIKA at:

• website olli

• Fan page olli

Thank you. We wish you have new miracle moments with our smart speaker with virtual voice assistant OLLI MAIKA!

FCC Compliance

Notice This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept ay interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with minimum distance 20cm between the radiator& your body.

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