NuFACE 40337 Trinity Facial Toning Device User Manual

June 5, 2024
NuFACE

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NuFACE 40337 Trinity Facial Toning Device

INTENDED USE

The NuFACE Trinity is intended for facial and neck stimulation and is indicated for over-the-counter cosmetic use.

GETTING TO KNOW YOUR DEVICE

NuFACE 40337 Trinity Facial Toning Device 2

  1. Spheres (Electrodes)
  2.  Dual-Function Power Button: Turns The Device On/Off
  3. Attachment-Release Button (On Back, Not Shown)
  4. Intensity Control +(Up)/ –(Down) Button
  5. Intensity Level Indicator
  6. Speaker (Not Shown)
  7. Charging Cradle
  8. NuFACE Microcurrent Activator

IMPORTANT INFORMATION

  • Use the Trinity Device only as described within this User Manual. The risks and dangers of using the Trinity Device in any way that does not follow this User Manual might be unknown.
  • Your NuFACE Trinity Device has two unique serial numbers for the body and attachment located where the components come together. Record your serial number and register your device online at www.MyNuFACE.com. A registration link can be found at the bottom of the webpage..

CONTRAINDICATIONS FOR USE

  • Do not use this device if you have a history of epilepsy or seizures.
  • Do not use if you have had recent surgery or other surgical procedures.
  • Do not use if you have an electronic implanted device such as a defibrillator, neurostimulator, pacemaker, or ECG Monitor. If you use a body-worn medical device, such as an insulin pump -consult your healthcare provider.
  • Do not use if you have any active cancer or over any suspicious or cancerous lesion.
  • Do not use this device if you are pregnant. The safety of electrical stimulation during pregnancy has not been established.
  • Do not use on infants or children under the age of 18.

*Consult your healthcare provider if any of the contraindications above apply to you.

WARNINGS

  • If you are under the care of a physician, consult your physician before using this device.
  • Discontinue using the device and consult your healthcare provider if you experience an adverse reaction from using the device.
  • Apply stimulation only to normal, intact, clean, healthy skin. Do not use over swollen, infected, or inflamed areas or skin eruptions, e.g., phlebitis, thrombophlebitis, broken capillaries, varicose veins, etc.
  •  Consult your healthcare provider before use if you have any underlying skin conditions.
  • The product may not be safe for use on the neck in individuals with a known history of carotid artery disease, stroke or transient ischemic attack (TIA), carotid stenosis, unstable blood pressure, easy fainting, thyroid disease, or prior surgical procedures in the neck area.
  • Do not use in the eye area (circular muscle within the orbital rim), on the temples, the breast or groin area.
  • Do not apply stimulation across your chest as the introduction of electrical current into the chestmay cause rhythmic disturbances to your heart, which could be lethal.
  • Do not use while driving, operating machinery or during any activity in which involuntary musclecontractions may put the user or the public at unnecessary risk of injury.
  • Never operate the device if it’s not functioning normally, or not operating properly due to damagecaused by dropping or accidental submersion in water.
  • Never drop or insert any object into any openings on the device.
  • Do not use the device when it is on the charging cradle.
  • Use of controls or adjustments, or the performance of procedures other than those specified herein, may result in injury.
  • Avoid applying excessive pressure when using the device on the anterior neck.
  •  If you experience any discomfort or any difficulty breathing or swallowing occurring fromapplication of the device to the neck, discontinue use.
  • If you do experience symptoms of hypertension (dizziness or lightheadedness) while using the device, discontinue use.
  •  Keep all electrical appliances (including the Trinity Device and treatment attachments) away from water (including baths, showers, and sinks).
  • If the device begins to overheat, turn the device OFF immediately.
  • Care should be taken to minimize treatment directly over the midline of the neck, specifically avoiding the thyroid (see illustration).
  • Do not apply stimulation over painful areas. If you have painful areas, you should consult with your healthcare provider before using this device.NuFACE 40337 Trinity Facial Toning Device 3
  • Use of accessories, transducers and cables other than those specified, with the exception of transducers and cables sold by the manufacturer of the Trinity Device as replacement parts for internal components, may result in increased emissions or decreased immunity of the system.
  • Do not operate Trinity Device in the presence of electronic monitoring equipment (e.g., heart monitors, heart tracing or in close proximity (e.g. 1 m) to shortwave, microwave or electromagnetic therapy equipment as it may cause the medical equipment to malfunction. Such equipment may produce instability in Trinity Device output and cause burns at the stimulation site.
  • Do not apply stimulation while bathing or showering.
  • Do not use this device when there is a tendency to bleed following acute injury or breaks in bones.
  • Do not apply stimulation over areas of skin that lack normal sensation.
  • Device should not be used at extreme temperatures.
  • Keep this device out of the reach of children and pets.
  • Discontinue using the device immediately if you suspect the device to be malfunctioning, or not operating properly. Return the device to NuFACE for examination.
  • Do not disassemble the device and attachment as this may cause damage, malfunction, electrical shock, fire or injury. There are no user-serviceable parts inside.

Note: Disassembly voids the warranty.

PRECAUTIONS

The NuFACE Trinity Device is designed for cosmetic use only and for individuals in good health. If this is not the case for you, please consult your healthcare provider before use.

  • The long-term effects of transcutaneous electrical stimulators are unknown.
  • If you have suspected or diagnosed heart disease, you should follow precautions recommended by your healthcare provider.
  • Some users may experience skin irritation or hypersensitivity due to the electrical stimulation or Microcurrent Activator. Irritation can usually be reduced by using an alternate NuFACE Microcurrent Activator.
  • Skin irritation and burns beneath the electrodes have been reported with the use of other powered muscle stimulators. If you experience skin irritation or burning, discontinue use immediately.
  • If using the Trinity Device causes persistent pain or discomfort, discontinue use immediately.
  • A slight tingling sensation may occur while using the Trinity Device. If you feel the current, apply more NuFACE Microcurrent Activator. Lowering the intensity may reduce or eliminate this sensation.
  • There may be a perception of flashing lights during the use of your Trinity Device, resulting from the stimulation of the eye area. If you notice this condition constantly without the use of your device, consult your healthcare provider.
  • Some users may experience a metallic taste in their mouth during the use of your device, resulting from stimulation and varying sensitivity around the mouth. If you notice this condition constantly without the use of your device, consult your healthcare provider.
  • The battery of the device is not removable by the user. If the device is to be disposed of, do not put into a fire. Dispose of the device per local regulations.
  • Inspect the device and do not use the device if you see any signs of internal battery leaks.
  • The Trinity Device is intended to be stored and used at room temperature. Do not store Trinity Device in the sun or on a hot surface. High temperatures may be damaging. The device should be operated, transported and stored in the manner specified in this manual. Failure to use and maintain the device in accordance with the instructions outlined in this manual will void the warranty.
  • Only use the power adapter provided with the Trinity Device.

The NuFACE Trinity Device is intended for cosmetic use on the face and neck as described. Any consequence resulting from misuse, application to other parts of the body or face, connection to improper voltage sources, dirty spheres, expired or non-NuFACE conductive alternative, or any other improper application is neither the responsibility of NuFACE nor its affiliates.

GETTING STARTED
FOLLOW THESE IMPORTANT STEPS BEFORE USING YOUR NEW DEVICE.

  1. Remove your Trinity Device, charging cradle, and external power adapter from the box.
  2. Connect the external power adapter to the charging cradle and plug the adapter into an outlet, keeping it away from any source of water.
  3. Place your Trinity Device on the charging cradle. When placed correctly, you will hear ascending beeps, and the lights will increasingly illuminate to indicate that your device is charging. We recommend keeping your device on the cradle when not in use.
  4. Important: Charge your Trinity Device for 12 hours before first use. All the lights will stay illuminated when device is fully charged.
  5. Note: Always firmly press the attachment release button when changing the treatment attachment. Refer to the Getting to Know Your Device section. Guide the attachment in place and then release the button to secure the attachment to your Trinity Device. The device will not turn on if the attachment is not securely in place.
  6. Important: Test your skin to make sure you are not sensitive to the NuFACE Microcurrent Activator. To do so, rub a dime-sized amount of Microcurrent Activator on your forearm and leave for 15-30 minutes before washing it off. If an allergic reaction (rash, redness, etc) develops, immediately contact NuFACE for recommendations on alternative NuFACE formulas. You should not initiate treatment with the Trinity Device until your reaction to the Microcurrent Activator has been resolved.
  7. Remember to take a before photo of your cleansed face in a well-lit room. After your first treatment, take an after photo and repeat the process in the same well-lit room every 4 weeks to track your results.

DEVICE SOUNDS INDICATES

  • Ascending Beeps: Powered ON
  • Descending Beeps: Powered OFF
  • Single Beep: Intensity Adjusted
  • Dual-Tone Beep: End of Glide Interval
  • Low Tone Beep: Battery Needs To Be Charged

NUFACE MICROCURRENT ACTIVATOR
The essential first step to your microcurrent treatment to ensure optimal results.
Important: Always apply Microcurrent Activator when using the Trinity Device.
Refer to packaging for use by date.
TREATMENT AREAS
The Trinity Device with Facial Trainer Attachment is designed to stimulate large surface areas of the face and neck, such as the jawline, cheekbones, and forehead. Avoid applying the device to the midline of the neck. Follow instructions below for best results, and refer to your Quick Start for more detailed images.
TREATMENT TECHNIQUES
Using light to medium pressure, lift one side of the face and neck at a time using a gliding motion. Important: Always ensure that both spheres are in contact with the skin during treatment. Refer to your Quick Start for basic glides treatment for the neck, cheeks, and forehead. For more advanced treatment options and holds visit our website at MyNuFACE.com

HOW TO USE YOUR TRINITY DEVICE

Get ready to Tone, Lift, and Contour.
The instructions below are designed to provide the most effective results when followed correctly.

  1. Cleanse your face and neck with an oil-free cleanser. Men should shave before treatment—facial hair can interfere with the conductivity of the spheres. Note: Any cream, lotion, self tanner, and/or oil-based products on the skin can block the microcurrent.

  2. Important: Apply a mask-like layer of the NuFACE Microcurrent Activator section by section as you treat. NOTE: Always apply a NuFACE Microcurrent Activator when using your Trinity Device. Reapply if skin becomes dry during treatment to avoid any uncomfortable sensations.

  3. Remove your device from the charging cradle and turn it ON by pressing the ON/OFF button. An ascending audible beep is emitted and the lights will turn on indicating that your device is ON.

  4. Adjust the intensity level to your comfort by pressing the intensity control buttons on the front of your device, either up (+) or down (–). As you increase or decrease intensity, the number of illuminated lights will change. Note: At maximum intensity, all five lights will be illuminated.
    At minimum intensity, only one light will be illuminated.

  5.  Place the Trinity Device in direct contact with the treatment area. Always keep both spheres in contact with the skin during treatment to keep microcurrent flowing. Using light to medium pressure begin your treatment. Note: Facial skin sensitivity varies from person to person. It’s completely normal to not feel any sensation at all. If you do experience tingling, avoid hair follicles and add more Gel Primer to the area you are treating. The Trinity Device will NOT contract the muscles when used as instructed.

  6.  The device emits a dual-tone beep every five (5) seconds to indicate when to move to the next treatment area. The beep will change to two (2) low tones when the battery needs to be charged. Note: The Trinity Device will automatically shut OFF after 20 minutes of use.

  7. After treatment is complete, massage remaining NuFACE Microcurrent Activator into skin for additional skincare benefits.

  8. Turn OFF the Trinity Device after every treatment. A descending audible beep is emitted notifying you that your device is turning off. Clean your device and place back in the charging cradle. See the “Cleaning” section for proper cleaning instructions.

TREATMENT FREQUENCY

  • Use 5 minutes a day.
  • For the first 60 days, use 5 days per week.
  • After 60 days, use 2–3 days per week for maintenance.
  •  Allow 24 hours between treatments.

RESULTS
Results may vary based on skin type and skin condition. Best results are achieved with regular use.
CARING FOR YOUR TRINITY DEVICE
Cleaning: Use a slightly damp, soft, lint-free cloth with water or rubbing alcohol to clean your device after every treatment. Do not immerse device in water at any time.
Charging: Before first use, charge your Trinity Device for 12 hours. Keep your Trinity Device on the charging cradle and plugged in when not in use. When placed correctly, you will hear an ascending beep and the lights will increasingly illuminate to indicate that your device is charging. A fully- charged device should last for approximately 1-2 weeks of use based on daily usage of 20-minutes, depending on specific treatment attachment usage.
Battery Care: For ideal battery life, charge your Trinity Device when the low battery indicator begins (low tone beep). If the battery power is drained completely, a full charge cycle of 12 hours is recommended before use. Use caution prior to using the device if it has been stored or unused for an extended period of time. Inspect the device and do not use it if there are any signs of internal battery leaks.
Troubleshooting: If your Trinity Device is not turning ON, please double- check the following:

  • The attachment is completely secured to the Trinity Device and fits snugly. Make sure to firmly press the release button on the back of the device when changing the treatment attachment.
  • The Trinity Device battery is fully charged. If not, charge your device for a full 12 hours. If your device is still not working, if you need assistance, if you need to report unexpected events, or if you have any questions; please call NuFACE Client Services at 888-360-9171.

WARRANTY

For Devices Purchased in the US: NuFACE® warrants that the NuFACE® devices and attachments are free of Manufacture defects in materials and workmanship for (1) year from the date of purchase for the NuFACE Trinity Device, (2) years for the Trinity Pro Device. Abnormal wear and tear, submersions and drops are not covered by this warranty. This warranty is void if the product has been subject to accident, misuse, abuse, improper maintenance or repair, unauthorized modification, or any other use not found in the printed instructions. Must show receipt as Proof of Purchase. For more information on your warranty, visit www.MyNuFACE.com/pages/warranty-returns
Procedure for Warranty Repairs or Replacement: If warranty service is necessary you can download a Warranty Form on our website at: www.MyNuFACE.com/warranty or call Client Services at 888-360-9171 to receive further instructions. Please be sure to return all parts (device, cradle and charger) and include a completed Warranty Form. NuFACE – Returns / Repairs 1325 Sycamore Ave, Suite A Vista, CA 92081 USA 1-888-360-9171
For Devices Purchased Outside of the US, International Returns and International Warranties: All product returns outside of the United States are per your place of purchase – spa, retailer or distributor. Please consult your receipt or place of purchase for their return and warranty policy.

References

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