Garage Smart GS100 Residential Outdoor Device User Manual

GS100 Residential Outdoor Device

GS100 Residential Outdoor Device
User Manual

For use with models: GS100, GS200, GS300 (2nd Generation)

Do NOT return the product back to the store (Best Buy, eBay, Amazon, etc.)
Please contact GarageSmart™ Customer Service directly for all matters including returns/exchanges, help with installation (including Wi-Fi configuration), or any questions or comments that you may have.
The information contained herein may be changed at any time without prior notification. This manual nor any parts thereof may not be reproduced for any purpose whatsoever without the express written consent of GarageSmart. All technical specifications, drawings, etc., are subject to copyright law.
© 2017, GarageSmart
All rights reserved.

Introduction

About this User Guide
List of nomenclature

List of definitions
Port Forwarding: Port forwarding is a feature that forwards inbound traffic from the Internet on a specific port, to reach a single device on your local network.
DHCP reservation: The router assigns a unique, static (fixed) IP address to a specific device on your network.
List of icons
A Video (visual information or tutorial) is available within the specified section of the manual.
Some sections within the manual contain Notes (located at the end of each section), which provide further information pertaining to an item or step within the section. This is shown by one or more numbers at the end of a sentence or paragraph, Example: (1) (2)

Precautionary and Safety Information
CAUTION: Internal circuit card components are extremely sensitive to electrostatic discharge. Be careful not to touch internal circuitry prior to discharging any static buildup on yourself. To discharge yourself, touch a grounded metal object such as a conductor or an earthgrounded metal enclosure.
CAUTION: Do not install the GarageSmart™ device outside (except for inside a garage as directed) as this may damage the unit and void its warranty.
CAUTION: Do not get the GarageSmart™ device wet or exposed to extreme moisture as this may damage the unit and void its warranty.
CAUTION: The included AC Power Adapter is provided by a third party and should not be used with any other devices other than the GarageSmart™ device. As many other devices require their own chargers or AC Power Adapters; GarageSmart™ will not be responsible for any damage of any kind that may occur from using the included third-party AC Power Adapter.
CAUTION: Do not remove the cover or touch inside the GarageSmart™ device with power applied as shock may occur.

Legal notices
Liability
The software, websites, apps, and the manual are subject to change without notice. GarageSmart™ is not liable for the accuracy of the information contained in this manual on its websites, in its apps, or for damages resulting from the use of the GarageSmart™ device, this manual, websites, or apps.
Trademarks
GarageSmart™ is trademark of GarageSmart™
is a trademark of GarageSmart ™
All other trademarks mentioned herein are property of their respective companies.

Customer Service
Visit the GarageSmart™ website, www.garagesmart.net/support.html to view our support page.
On this page you can:

• Reset your account password.
• Find warranty information.
• Send an e-mail to GarageSmart™ customer service.
• Faqs on the most asked questions and answers.

E-mail
To ensure a timely response, use e-mail at www.garagesmart.net/contact.html Customers will receive a response within a short period of time.
The GarageSmart ™ e-Store
If you need accessories or parts for your GarageSmart ™ device, please visit the GarageSmart ™ web store at www.garagesmart.net/buynow.html

Welcome

Introducing Your GarageSmart™ Device
Welcome to the exciting world of monitoring, opening, and closing your garage doors.
With the use of a GarageSmart ™ device, you can reliably monitor, open, close or stop your residential or commercial garage doors anywhere in the world from any flip phone, smartphone, tablet, PC (basically any device that has internet or text message capabilities) anytime while receiving email and text alerts.
The GarageSmart ™ device allows you to grant remote access with the use of a Master Key to as many users (staff members, employees, etc.) as needed. Customized individual schedules are also available by providing unique Remote Keys that expire when you need them to. The GarageSmart ™ device also keeps an accurate log so that you’ll always know exactly when and who is opening and closing your garage doors.
The GarageSmart ™ device also contains built-in Auto Shut features. Set your garage doors to close automatically from 10 minutes up to 2 hours after being left open, or have them close at a pre-determined time of your choosing (for example; every night at 10:00 PM for security).

1. USB Power Cable input
2. Garage Door Drive (outputs) and Sensor (inputs)
3. Mounting Flanges

Getting Started

What’s Included
Your GarageSmart ™ device comes with the following parts or accessories:

• AC Power Supply (1)
• USB Power Cable
• Garage Door Sensor Kit(s) (2)
• Welcome and Warranty Letter

1. AC Power Supply may also include a power adapter for certain countries that are determined at the time of order.
2. The number of Garage Door Sensor Kits (shipped with the GarageSmart™ device) is determined at the time of order. GS100 includes one (1) sensor kit, GS200 includes two (2) sensor kits, and GS300 includes three (3) sensor kits.
3. If the contents are incomplete, please notify us within 7 days of purchase.

Optional Parts and Accessories
The following parts and accessories are available and can be purchased by contacting GarageSmart ™ or through the GarageSmart ™ web store:

• Garage Door Sensors
• Hook-up Wire
• Garage Door Sensor Kits
• AC Power Supply’s
• USB Power Cables
• Premium Account Upgrade

Tools Required for Installation
The following tools are required for proper installation of the GarageSmart ™ device and sensors:

• Ladder or Step Stool high enough to reach garage door tracks, motor, or top of the door.
• Wire Strippers
• Wire Cutters
• Small Phillips Screw Driver

Pre-Installation

Creating a GarageSmart™ Account (Online Control Panel)
Creating a GarageSmart™ account is required as this provides you with access to an Online Control Panel for setting up individual remote keys, custom schedules, and other configuration settings for controlling your GarageSmart™ device.

1. Visit https://www.garagesmart.net/account_setup.html

2. Enter in all required information on the Account Setup page, including the Mac Address and Device ID from the back of the GarageSmart™ device (1).

3. Once a GarageSmart™ account has been created, you will then be able to log into your Online Control Panel located at https://www.garagesmart.net, by clicking on MY ACCOUNT at the top of the page (2).

4. Only one GarageSmart™ Account is required, using a valid Mac Address and Device ID.

5. Multiple GarageSmart™ devices can be added or removed from your account at any time, using the Online Control Panel.

Installation

Residential Installation
Residential installation is for residential garage door motors (typically found in homes), that have a single wall-mounted pushbutton that opens and closes the garage door.
Mounting the GarageSmart™ Device
The GarageSmart ™ device has a mounting flange that contains two mounting holes. The two mounting holes are centered 3.875” across from each other.

1. Using two of the supplied tie wraps, mount the GarageSmart™ device to the garage door bracket just above the motor as shown below (1).

2. Plug the “AC Power Supply” into any 120V outlet (an outlet is usually mounted on the ceiling just above the garage door motor).

3. Plug one end of the “USB Power Cable” into the “AC Power Supply” and the other end into the GarageSmart ™ device.

4. For locations that have three (3) garage doors, mount the GarageSmart™ device to the middle garage door bracket (just above the motor) as this will shorten the length of running wires to the other garage door motors and sensors. Otherwise, the additional wire will have to be used for proper installation.

Mounting and connecting the GarageSmart™ Sensors

1. Verify that the garage door is fully closed.
2. Apply the supplied double-sided tape to the bottom of the sensor (the one without screw terminals) as shown below.
3. Attach the sensor to the side of the garage door (near the top) making sure that the sensor doesn’t rub against the wall or interfere with any moving parts when the garage door is opening or closing as shown below (1).
4. Carefully remove the protective cover from the sensor (with screw terminals) and put it to the side.
5. Loosen the screw terminals.
6. Apply the supplied double-sided tape to the bottom of the sensor (the one with screw terminals) as shown below.
7. Mount the sensor (with screw terminals) to the wall directly next to the other sensor, making sure that the sensor doesn’t interfere with any moving parts when the garage door is opening or closing (1). It is also important that both sensors are aligned with each other and maintain about a 0.25” gap between each other as shown below (2).
8. Using the supplied hook-up wire, strip both wires on one end about ½ inches.
9. Attach and securely screw the wires to the sensor as shown below.
10. Carefully put the protective cover back onto the sensor as shown below.
11. Run the wire from the sensor to the GarageSmart ™ device keeping free of all moving and mechanical parts by using the provided wire holders and tie wraps.
12. Cut the wire making sure to leave enough slack to allow for stripping and connection of the wires to the GarageSmart ™ device (3).
13. Strip both wires about ¼ inches long each. 14. First determine what garage door (1, 2, or 3) that the sensor is being installed to. Then using the table below, insert the two wires into the proper (bottom-circular) ports of the GarageSmart ™ device. Either wire can be inserted into either the plus (+) or minus (-) port, providing that they are from the same sensor (4)(5).
    Garage Door| Sensor Ports| Hole Number (from left)
    ---|---|---
    1| “GS1+” and “GS1-“| 3 and 4
    2| “GS2+” and “GS2-“| 7 and 8
    3| “GS3+” and “GS3-“| 11 and 12

14. For locations that have more than one garage door, repeat the above steps in this section for each garage door (if required).

15. Once all garage door sensors have been fully installed, use the section “Verifying Sensor Alignment” in this manual to test and verify that all sensors have been aligned properly.

16. Failure to keep the sensor and wires free and clear of any moving parts may result in the breaking of the sensors or wires.

17. If the sensors are not aligned properly, the GarageSmart™ device will not report the proper Door Status causing false notifications or improper operation.

18. Depending on the location and distance of the GarageSmart™ device to the sensor locations, wire lengths will vary and additional wire may be needed.

19. The plus (+) and minus (-) ports are not polarity sensitive and either wire can be inserted into either port. However, failure to insert wires into the proper GS1x, GS2x, or GS3x ports of the GarageSmart™ device pertaining to the same garage door number, will cause false readings, false notifications, and operation or damage may occur to the GarageSmart™ device. For example; for garage door 1, use the GS1+ and GS1- ports.

20. If for any reason a wire needs to be removed, simply insert a small object into the rectangular hole just above the wire to be removed, as this will release the spring that is holding the wire in place.

Custom mounting and connecting the GarageSmart™ Sensors
While GarageSmart ™ strives to meet installation for every garage door possible; there may be a need for custom mounting of the sensors due to garage door manufacturer changes in the design of the tracks, chains, or obstacles.
If necessary, contact GarageSmart ™ for assistance and other mounting methods if you find that the above mounting procedures do not fit your garage door application.
Connecting the GarageSmart™ Device to the Garage Door Motor

1. Verify that the garage door is closed.
2. Using the supplied hook-up wire, determine the length between the GarageSmart ™ device and the garage door motor. Then cut the wire leaving enough slack to allow for stripping and connection of the wires (1).
3. Strip both wires on one end about ½ inches long.
4. At the garage door motor, loosen and remove the wires that run to the garage door wall switch as there should be two wires.
5. Using the stripped wires from step 3, twist one wire around each removed wire from step 4 (2).
6. Re-attach the wire to the garage door motor by inserting or screwing it in place as shown below.
7. Strip the wires on the opposite end about ¼ inches long.
8. First determine what garage door (1, 2, or 3) is being controlled. Then using the table below, insert the two wires into the proper (bottom-circular) ports of the GarageSmart ™ device. Either wire can be inserted into either the plus (+) or minus (-) port, providing that they are from the same garage door motor as shown below (3) (4).
   Garage Door| Drive Ports| Hole Number (from left)
   ---|---|---
   1| “GD1+” and “GD1-“| 1 and 2
   2| “GD2+” and “GD2-“| 5 and 6
   3| “GD3+” and “GD3-“| 9 and 10

9. If required, for locations that have more than one garage door, repeat the above steps in this section for each garage door.

10. Once all garage door drive connections have been fully installed, use the section “Verifying Garage Door Control” in this manual to test and verify that all garage door drive wires have been installed properly.

11. Depending on the location and distance of the GarageSmart™ device to the garage door motor, wire lengths will vary.

12. Some garage door openers have screw terminals instead of push terminals. If that is the case loosen the screw terminals and attach the wires.

13. The plus (+) and minus (-) ports are not polarity sensitive and either wire can be inserted into either port. However, failure to insert wires into the proper GD1x, GD2x, or GD3x ports of the GarageSmart™ pertaining to the same garage door number, will cause the garage doors not to open/close properly and may damage the motor or GarageSmart™ device. For example; for garage door 1, use the GD1+ and GD1- ports.

14. If for any reason a wire needs to be removed, simply insert a small object into the rectangular hole just above the wire to be removed, as this will release the spring that is holding the wire in place.

Commercial Installation
Commercial installation is for commercial garage door motors (typically found in businesses or factories), that have a 3-button wall-mounted pushbutton (in which each pushbutton individually opens, closes, and stops the garage door).
The GarageSmart ™ device is set up the same way as in the Residential Installation (refer to section if necessary), but with the following changes:

1. Mount the GarageSmart ™ device near a power outlet (closest to the motor control board).
2. Choose the best and most practical location to install the sensor, making sure that the sensor (without screw terminals) is mounted to the door, and the sensor (with screw terminals) is mounted to a non-moving object (such as a wall or door frame). The sensors must also be mounted in which they are no more than 0.5” apart from each other when the garage door is closed.
3. Connect and insert the sensor wires into the GS1+ and GS1- (bottom-circular) ports of the GarageSmart ™ device. Either wire can be inserted into either the plus (+) or minus (-) port.
   Sensor Port| Hole Number (from left)
   ---|---
   “GS1+” and “GS1-“| 3 and 4

4. Connect the GarageSmart ™ drive ports per the below steps (referring to the following diagram if necessary):
   a. Remove the existing “STOP” wire from the “STOP” terminal of the motor control board, and then connect in parallel to the GD1-, GD2-, and GD3- ports of the GarageSmart ™ device.
   b. Connect the GD1+ port of the GarageSmart ™ device to the “OPEN” terminal of the motor control board.
   c. Connect the GD2+ port of the GarageSmart ™ device to the “CLOSE” terminal of the motor control board.
   d. Connect the GD3+ port of the GarageSmart ™ device to the “STOP” terminal of the motor control board.

Other Installation Applications
The GarageSmart ™ GS100 basically contains (3) internal switches that can be installed into other applications (such as gates, electronic door locks, etc.) that require control signals to energize or de-energize a circuit.
The wiring convention is straightforward and application dependent.
Switch 1: Pins 1 – 2
Switch 2: Pins 5 – 6
Switch 3: Pins 9 – 10
Once installed and operating properly, your application will also be able to customize Remote Keys to control your applications from anywhere.
No matter what your application is, contact GarageSmart ™ for assistance with any installation questions, or help that you may need.

Wi-Fi Setup

Configure the GarageSmart™ Device to a secure Wi-Fi network
The GarageSmart™ device can be connected to a secured Wi-Fi network using a “Static IP” or “DHCP”. (1) (2)
When initially powered up, the GarageSmart™ device will become a Wi-Fi Access Point for device configuration purposes and will broadcast its unique SSID in the form of GarageSmart_80_xxxx. (3)
For security reasons, the GarageSmart™ device will stop broadcasting its unique SSID after a short period of time. The GarageSmart™ Wi-Fi Access Point can be re-enabled by removing and then applying power to the GarageSmart™ device.

1. Apply power to the GarageSmart ™ device.
2. Using any Wi-Fi-enabled device (such as a cellphone, tablet, computer, etc.), search and connect to the “GarageSmart_80_XXXX” Wi-Fi network. (3)
3. When prompted for a password, enter the complete Mac Address of the GarageSmart ™ device (no spaces and lowercase letters only). (4)
4. Once connected to the GarageSmart Wi-Fi network, open any web browser and type in the following address: http://192.168.4.1/wifisetup as the following screen should be shown below; otherwise, see note (5) below.
5. Enter the Network Name (SSID) and Password of your Wi-Fi network.
6. Select the Port from the dropdown menu (if shown), that your router will use to talk to the GarageSmart™ device. Use the default port “31301” if this is the only GarageSmart™ device that will be configured on your router’s Wi-Fi network; otherwise, see note (6) below.
7. Click “Update”.
8. Within a few seconds, the Status LED of the GarageSmart™ device will alternate between RED and GREEN a few times, signaling the start of the Wi-Fi update process. If not, use your browser’s back button and repeat steps 5, 6, 7, and 8 above to resend the update.
9. The Status LED will then remain RED for at least 5 seconds while the GarageSmart™ device goes through a reboot process.
10. The Status LED will eventually blink a specific color and pattern. Using the table below, determine the Result and Solution to perform (if necessary).

to start. (7)
RED| 1| Wi-Fi disconnected or wrong password.| Repeat this procedure verifying that the Network Name (SSID) and password are correct.
RED| 2| Searching for a Wi-Fi network.| Repeat this procedure verifying that the Network Name (SSID) is correct.
RED| 3| Error Occurred| Repeat this procedure verifying that the Network Name (SSID) and password are correct.
AMBER| 1| GarageSmart™ device is connected to the router; however, the internet connection has been lost.| Verify and restore internet connection. (8)
AMBER| 2| GarageSmart™ device is connected to the router. However, the Device ID is invalid on the GarageSmart™ network.| Contact GarageSmart for assistance.
AMBER| 3| GarageSmart™ device is connected to the router. However, Router Security Configuration (Port Forwarding) has not been set up on the router.| Perform the section called, “ Router Security Configuration ” in the below sections.
GREEN| 1| The GarageSmart™ device has successfully connected to the router and is fully online.| If not done so yet, the GarageSmart™ device is ready for installation. See the Installation sections below.
GREEN| Solid| The GarageSmart™ device is downloading new firmware.| Wait for the download to finish as the device will eventually reboot.

1. The router must be 802.11b, 802.11g, 802.11n, or 802.11ac (2.4 GHz) compatible. The 2.4 GHz Wi-Fi network must be used as the GarageSmart™ device will NOT work on 5 GHz Wi-Fi networks.

2. For international countries, plug the “AC Power Supply” into a power adapter. Then plug the power adapter into any power outlet.

3. The “GarageSmart” Wi-Fi Network name (SSID) may contain extra characters at the end of the SSID. Whereas the first group (5 numbers) represents the Port that the GarageSmart™ device is currently assigned to and the last group (4 letters or numbers) represents the last four characters of the GarageSmart™ devices Mac Address.
   For example; “GarageSmart_31301_bc78” specifies that the GarageSmart™ device is currently assigned to port “31301” and the last four characters of the GarageSmart™ devices Mac Address is “bc78”. Each GarageSmart™ device will have its own unique GarageSmart” Wi-Fi Network name (SSID).

4. The Mac Address can be found by looking at the back of the GarageSmart™ device or within the user’s online control panel by logging into “My Account”. The Mac Address is twelve (12) characters long, with each character being either a number “0” thru “9” or a lowercase letter “a” thru “f”.

5. If the GarageSmart Wi-Fi Setup screen does not appear after a few attempts, then first determine which GarageSmart Wi-Fi Network (SSID) that your Wi-Fi-enabled device is connected to. Then using the table below, use the corresponding Web Address to connect to the GarageSmart™ device, as the device may be configured to a different port.
   GarageSmart Wi-Fi Network (SSID)| Web Address
   ---|---
   GarageSmart_80_XXXX| http://192.168.4.1/wifisetup or
   http://192.168.4.1:80/wifisetup
   GarageSmart_31301_XXXX| http://192.168.4.1:31301/wifisetup
   GarageSmart_31302_XXXX| http://192.168.4.1:31302/wifisetup
   GarageSmart_31303_XXXX| http://192.168.4.1:31303/wifisetup
   GarageSmart_31304_XXXX| http://192.168.4.1:31304/wifisetup
   GarageSmart_31305_XXXX| http://192.168.4.1:31305/wifisetup
   GarageSmart_31306_XXXX| http://192.168.4.1:31306/wifisetup
   GarageSmart_31307_XXXX| http://192.168.4.1:31307/wifisetup
   GarageSmart_31308_XXXX| http://192.168.4.1:31308/wifisetup
   GarageSmart_31309_XXXX| http://192.168.4.1:31309/wifisetup
   GarageSmart_31310_XXXX| http://192.168.4.1:31310/wifisetup

6. If more than one GarageSmart device is being connected to the same Wi-Fi router, then use the table below to determine what port to select for each GarageSmart device, to avoid conflicts between devices:
   GarageSmart Device| Port (to use)
   ---|---
   1| 31301 (default)
   2| 31302
   3| 31303
   4| 31304
   5| 31305
   6| 31306
   7| 31307
   8| 31308
   9| 31309
   10| 31310

7. During the reboot process, the Status LED of the GarageSmart™ device may blink different colors or patterns at different times. The reboot process is complete when the color of the Status LED and the number of blinks no longer change.

8. The router must have an active internet connection in order for the GarageSmart™ to be able to communicate with the GarageSmart™ network. Restore the router’s internet connections or consult with your local Internet Service Provider if service continues not to be available.

Router Security Configuration
For the GarageSmart™ device to receive inbound commands (red arrows below) from the Internet and the GarageSmart™ Network, Port Forwarding must be set up properly within the router.

1. Apply power to the GarageSmart™ device.

2. After a few seconds, verify that the Status LED is blinking AMBER 3 times (3x) repeating.

3. Using any Wi-Fi-enabled device (such as a cellphone, tablet, computer, etc.), search and connect to the “GarageSmart_31301_XXXX” Wi-Fi network. (1)

4. For DCHP Mode (or to verify that the router has assigned an IP Address), once connected, open any web browser and type in the default address: http://192.168.4.1:31301/ip as the following screen should be shown below; otherwise see note (2) below.

5. Write down the IP Address that the Wi-Fi router has assigned to the GarageSmart™ device and the Port number that the GarageSmart™ device is currently using, as they will be needed in the following steps.

6. Login in to your router as this is usually accomplished by typing the Gateway Address into your web browser. (3) (4)
   If you don’t know the default Gateway Address of your router, see Finding your default gateway address in the Troubleshooting & Help section of this manual.

7. Under your routers, Port Forwarding settings, add the following information: (5)
   a. IP Address: Select an available IP Address or the IP Address that was shown in Step 4 above.
   b. Start Port: Select 31301 as the Start Port. Each GarageSmart™ device requires a different Port when used on the same network. Example: 31301 for the first device, 31302 for the second device, 31303 for the third device, etc.
   c. End Port: This is the same as Start Port above. (6)
   d. External IP Address: If your router has this setting, set this to 0.0.0.0
   e. Protocol: TCP
   f. Description, Application Name, or Device Name: GarageSmart (7)

8. Save changes to the router.

9. Remove power from the GarageSmart ™ device for a few seconds, and then reapply power.

10. After a few seconds, the Status LED should be blinking GREEN. If so, then Port Forwarding has been successfully configured within the router and the GarageSmart ™ device is fully online.

11. The “GarageSmart” Wi-Fi Network name (SSID) may contain extra characters at the end of the SSID. Whereas the first group (5 numbers) represents the Port that the GarageSmart™ device is currently assigned to and the last group (4 letters or numbers) represents the last four characters of the GarageSmart™ devices Mac Address.
    For example; “GarageSmart_31301_bc78” specifies that the GarageSmart™ device is currently assigned to port “31301” and the last four characters of the GarageSmart™ devices Mac Address is “bc78”. Each GarageSmart™ device will have its own unique GarageSmart” Wi-Fi Network name (SSID).

12. If the GarageSmart screen does not appear after a few attempts, then first determine which GarageSmart Wi-Fi Network (SSID) your Wi-Fi enabled device is connected to. Then using the table below, use the corresponding Web Address to connect to the GarageSmart™ device, as the device may be configured to a different port.
    GarageSmart Wi-Fi Network (SSID)| Web Address
    ---|---
    GarageSmart_31301_XXXX| http://192.168.4.1:31301/ip
    GarageSmart_31302_XXXX| http://192.168.4.1:31302/ip
    GarageSmart_31303_XXXX| http://192.168.4.1:31303/ip
    GarageSmart_31304_XXXX| http://192.168.4.1:31304/ip
    GarageSmart_31305_XXXX| http://192.168.4.1:31305/ip
    GarageSmart_31306_XXXX| http://192.168.4.1:31306/ip
    GarageSmart_31307_XXXX| http://192.168.4.1:31307/ip
    GarageSmart_31308_XXXX| http://192.168.4.1:31308/ip
    GarageSmart_31309_XXXX| http://192.168.4.1:31309/ip
    GarageSmart_31310_XXXX| http://192.168.4.1:31310/ip
    —| —

13. Every router’s login, DHCP Reservation, and Port Forwarding process is different from one another. If you do NOT have access or know how to login into your router, enable DHCP reservation, assign a static (fixed) IP Address (if needed), or add Port Forwarding to your router, then refer to your routers manual or contact your Internet Service Provider (ISP) as they will be able to assist you on making the required changes to your router easily.

14. For more information on port forwarding or a list of the most common type’s routers, visit www.portforward.com/routers.htm and www.setuprouter.com

15. Regardless of what brand the router is or what software is on the router, the same type of information will be entered (a text field where you can type in the name of the application or service, which incoming port number the router should watch for, and which protocol to use).

16. Set the Port Forward range (or Start and End Ports) the same. Example: If the GarageSmart device has been configured to use Port 31301, then set the Start Port and End Port to 31301 also.

17. The “Application Name” can be named anything that you choose, such as; GarageSmart, GarageSmart2, etc.

Controlling the GarageSmart™ Device

The GarageSmart ™ GS100-CR device can Open, Close, or Stop your garage door from anywhere using any smartphone, pc/laptop, tablet, or any other device that has a connection to the internet.
The GarageSmart™ App
GarageSmart ™ provides a user-friendly app that allows users to Open, Close, Stop or Monitor multiple GarageSmart ™ devices from any Android or Apple smartphone or tablet.
App Installation

1. Visit Google Play or the App Store and search for GarageSmart, or scan the associated QR code below.
2. Download and install the GarageSmart ™ app onto your smartphone or tablet.
   | |
   ---|---|---
   https://play.google.com/store/apps/details?id=net.garagesmart.garagesmart| https://apps.apple.com/us/app/id1094394470#?platform=iphone

Note: A Windows version is also available on request.

Adding Users, Remote Keys, and Scheduling
Before a User can start to control and monitor a GarageSmart ™ device, the User, a Remote Key, and a Schedule for that User must be added to your account, all of which can be achieved by using the Online Control Panel.
An Installer Mode feature is also available within the Online Control Panel Manual that allows a professional installer to fully test the installation and use of the GarageSmart ™ App to control the doors, by having the Access Code, User, and Remote Key sent to their email address.
If needed, see the Quick Start section within the Online Control Panel Manual. This can be found by logging into the Online Control Panel, then clicking on Help. There you will find step-by-step instructions as well as a tutorial video on how to add Users, Remote Keys, and custom Schedules to your account.
If an Online Control Panel account has not been set up previously, then see the section Creating a GarageSmart™ Account (Online Control Panel) above, to create an account before performing the App Setup section below.
App Setup
Because the GarageSmart™ app is designed to be used for both Residential and Commercial use, there are two modes that the GarageSmart™ app can run in, Classic mode or Advanced mode. This section will show how to set up the GarageSmart ™ app in Classic mode, using a Device ID and Remote Key. The app must be in Classic mode when using the GarageSmart device to control residential doors. Further information on the differences between Classic and Advanced can be found within the Online Control Panel Manual, which can be found by logging into your Online Control Panel, then clicking on Help.

1. Find and run the GarageSmart ™ app that is installed on your device.
2. The App Settings page will automatically be shown; the first time the app is opened (after installation). If not, from the main screen of the GarageSmart™ App, click the Settings icon, then App Settings.
   Set App Mode to Classic and make any other changes as necessary.   Function| Options| Description
   ---|---|---
   Language| English| Displays all text in English
   French| Displays all text in French
   Spanish| Displays all text in Spanish
   App Mode| Classic| Displays each Residential or Commercial device on a separate page.

Must set to Classic if any Residential devices are installed.

Advanced| Displays all devices on a single page for easier viewing and door selection.
This mode only works for Commercial devices and is recommended if multiple Commercial devices are being installed.
App Start-Up| Check Door Status| Automatically checks the status of the doors (for the currently selected device) every time the app opens (restarts).
This feature is only available when App Mode is set to Classic.
Screen Size| Residential View| Changes the size of the residential Open/Close images on the main page.
Commercial View| Changes the size of the commercial Open/Close/Stop images on the main page.
Vibration| Sensor Feedback| Determines whether the smartphone shall vibrate or not when controlling doors.
Sensor Readback| Additional Time (Sec)| Default is set to “0”.
Incrementing this value increases the time it takes for the sensor to provide door status (for slower-moving doors).
Decrementing this value decreases the time it takes for the sensor to provide door status (for faster moving doors).
3. Click Exit. 4. From the main screen of the GarageSmart™ App, click the Settings icon, then Device Settings. 5. Enter a Device Name (this can be anything such as Home, Work, etc.) 6. Enter the Device ID. (1) 7. Enter the Remote Key. (1) 8. Click Save Device, a message will appear Device has been saved. (2). 9. Click the Exit button within the app.

Controlling Garage Doors using the GarageSmart™ App
The GarageSmart™ app has the capability of controlling either one door at a time or multiple doors.
Control and Monitoring Garage Doors:

1. Checking the Status of the Garage Doors:
   • At any time, click the refresh icon to check and verify the status of all garage doors that pertain to the device that is currently selected. The status of each door will be visible by a small GREEN or small RED circle next to the door number at the bottom.

2. Opening a garage door that is currently closed:
   • Select the Garage Door number at the bottom of the screen that needs to be opened (indicated by a small GREEN circle next to the door number).
   • Press and hold the Closed Garage Door symbol (indicated by a GREEN glowing ring) until the door starts to open.
   • The app will then eventually show the real-time status of each garage door.

3. Closing a garage door that is currently open:
   • Select the Garage Door number at the bottom of the screen that needs to be closed (indicated by a small RED circle next to the door number).
   • Press and hold the Opened Garage Door symbol (indicated by a RED glowing ring) until the door starts to close.
   • The app will then eventually show the real-time status of each garage door.

4. Closing multiple garage doors that are currently open:
   • Press and hold, Hold here to close all garage doors (indicated by a blue box at the bottom of the screen) until the doors start to close (4).

5. Device information will not be saved if the user does not click on “Save Device” before changing screens or exiting out of settings.

6. Remote keys are assigned within the control panel of your account. Please see the “Online Control Panel Guide” for more information on creating or changing Remote Keys for your GarageSmart™ device.

7. If no selection is made for a garage door, then the current state of the garage door will remain.

8. The blue box at the bottom of the screen will only show if two or more garage doors are open and if the garage door controls are visible for those doors.

Verify Garage Door Status using the GarageSmart™ App
Monitoring the Garage Doors requires that the GarageSmart™ App has already been installed and set up properly.

1. At any time, click the refresh icon to check and verify the status of the garage door that pertains to the device that is currently selected.
   The status of the currently selected door will be visible by a GREEN or RED halo around the Garage Door button. A GREEN halo around the Garage Door button means that everything is Secured and the door is closed.
   A RED halo around the Garage Door button means Caution and that the door is open.
   Also the GREEN or RED circles located at the bottom, next to each door indicate the status of each door.

Troubleshooting & Help

The GarageSmart™ device is completely tested at the factory before being packaged and shipped. If installed properly and in accordance with the installation instructions in this manual, your GarageSmart™ devices should provide many years of trouble-free service. If the device should not function or you need help, the following guides will assist in troubleshooting.
Finding your default gateway address
On most home and small business networks, where you have a single router and several connected devices, the router’s private IP Address is the Default Gateway Address. All devices on your network send traffic to that IP Address by default.
The default Gateway Address of your router can be found using one of the following methods:

On the Router:
i. Look for the Gateway Address at the back or bottom of your router.
On Windows:
ii. Search and run the command CMD
iii. Type ipconfig, then enter.
iv. Look for Default Gateway.
On Mac:
v. Go to System Preferences.
vi. Select Network.
vii. Select Advanced.
viii. Click the TCP/IP tab.
ix. Your router’s gateway will appear next to Router.
On iOS:
x. Go to Settings.
xi. Tap Wi-Fi.
xii. Tap your current active Wi-Fi network.
xiii. Your default gateway’s IP address will appear next to Router.
On Android:
xiv. Go to Settings.
xv. Tap Wi-Fi (Note: on Samsung devices, first tap Connections, then tap Wi- Fi).
xvi. Tap your current active Wi-Fi network.
xvii. Tap Advanced.
xviii. Your default gateway’s IP address will appear under Gateway. (Note: on Samsung devices, for IP Settings, select Static to view the Gateway Address).

Most Common Problems
Below is a compiled list of the Most Common problems that can occur. Before contacting GarageSmart™ for support, please review the list as one of the solutions may correct the issue that you may be experiencing.

• Garage door(s) are not opening or closing when using individual Remote Keys through the website, mobile site, or app.| • Check and verify that the GarageSmart™ device has power by checking if the Status LED is blinking Green.
• Verify that you have entered the correct Device ID and Remote Key.
• The Remote Key has not expired. This information can be checked by logging into your Online Control Panel.
• Check for any broken or detached wires ( GD1 +/- , GD2 +/-, or GD3 +/- ) between the GarageSmart™ device and the garage door motor.
• The website, mobile site or app is showing the wrong status or always shows Open for my garage door(s).| • Visual inspect the GarageSmart™ sensor for any broken wires and make sure that the two sensors are aligned properly when the door is closed.
• The Auto Shut feature is closing my garage door(s) at the wrong time.| • Verify within the Online Control Panel that you have the correct location settings.(1)
• When closing the garage door(s), the garage door(s) open again.| • Verify that there are no obstacles in the way or blocking your garage door floor sensors.

Still, having problems? If assistance is needed after performing the above troubleshooting procedures, do not remove or return the unit and contact GarageSmart™ for support.
We will assist you in troubleshooting the device or the installation to get the unit to operate correctly.
You may also contact GarageSmart™ using e-mail at www.garagesmart.net/contact.html

1. Selecting the wrong Time Zone will affect the real-time operation, notification, and logging.

Frequently Asked Questions

real live status (Closed or Open) for each garage.
Can GarageSmart™ close my garage door(s) automatically?| Yes, the GarageSmart™ adds Auto Shut features that allow you to set your garage doors to close automatically from 10 minutes up to 2 hours after being left open or have them close at a pre-determined time of your choosing (for example; every night at 10:00 PM for security).
Is the GarageSmart™ protected under any warranty?| Yes, all GarageSmart™ devices have a standard
(1) year “limited warranty” that starts from the product ship date (excluding external parts and accessories). However, the warranty can be upgraded to a longer-term one.
How do I add a Device, User, or Remote Keys to my account for controlling the GarageSmart™ device?| Log into your Online Control Panel to make changes to your account.
There you can find manuals and videos under Help.

Maintenance

Cleaning
No cleaning methods or procedures are required.
Adjustments
No direct hands-on or field adjustments are required for the GarageSmart™ device.
Scheduled or Preventative Maintenance
No preventative or scheduled maintenance is required.

Technical Specifications

GarageSmart™ Device

Input Voltage:| 5VDC
Input Current:| 5mA (Normal Operation), 200mA (during worse-case TX events)
Temperature Range:| -20 degrees C to +55 degrees C
Relative Humidity Range:| 0 – 95% Non-Condensing
Wi-Fi Radio| 802.11 b/g/n/ac (2.4 GHz)
TX Power| 802.11b +20 dBm
802.11g +17 dBm
802.11n +14 dBm
Operation Wi-Fi Range|

Typical Ranges*
802.11b 115 feet indoors, 460 feet outdoors
802.11g 115 feet indoors, 460 feet outdoors
802.11n 230 feet indoors, 820 feet outdoors

• Typical ranges are dependent on the user’s router transmission power, antenna type, location, and environment. Ranges have been reported to be longer than the Typical Ranges shown above.

Radio Certification| FCC, CE, TELEC, SRRC

Version 1.5a

Documents / Resources

| Garage Smart GS100 Residential Outdoor Device [pdf] User Manual
GS100 Residential Outdoor Device, Residential Outdoor Device, Outdoor Device, GS200, GS300
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References

• GarageSmart - WiFi Garage Door Opener
• GarageSmart - WiFi Garage Door Opener
• GarageSmart - WiFi Garage Door Opener
• Port Forwarding Your Router to Get Open Ports
• How To Setup a Network Router
• How To Setup a Network Router
• GarageSmart - WiFi Garage Door Opener
• GarageSmart - WiFi Garage Door Opener
• garagesmart.net/account_setup.html

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