SMOOVV SV-001 Sense Toothbrushes User Manual

: June 3, 2024
: SMOOVV

Table of Contents

SMOOVV SV-001 Sense Toothbrushes
USE AND MAINTENANCE
TROUBLESHOOTING
Documents / Resources

SMOOVV SV-001 Sense Toothbrushes

Electric toothbrush

Type of toothbrush: Sense
Serial number: SV-001
Produced: March 2021

Charging sttation

Type: SC-0004
Serial number: 001
Produced: March 2021

USB adapter

Type:
Serial number:
Produced: March 2021

Manual

Version: 1
Date: April 2021

For questions about the product and technical questions, contact:
SMOOVV BV
Daalwijkdreef 47
1103 AD Amsterdam
www.SMOOVV.com

IMPORTANT
Read the user manual carefully before using this device. Keep the manual so that it can be consulted in the future if necessary. Before first use, check if the device and all included accessories are complete and not damaged. If the device or its accessories are damaged, incomplete or no longer working, contact SMOOVV® customer service. Do not modify or repair the device yourself! This can cause fire, electric shock or injuries.

DANGER
Never immerse the charger in water or other liquid. If the charger falls into water or other liquid, remove the cord immediately from the outlet and dry the charger thoroughly before use.

WARNING

Before plugging in the device, check whether the indicated voltage on the bottom side of the charger corresponds to the local mains voltage.
Do not use the charger outdoors, in direct sunlight or in the vicinity of hot surfaces.
The charging cable cannot be replaced. Stop using the charger immediately if the cord or charger is damaged.
If the charger needs to be replaced, make sure to replace it only with a replacement charger of the original type to prevent danger.
Do not open, modify or repair the device or its accessories. Do not drop or knock over the device. If the device is damaged in any way, stop using it immediately. This device does not contain any parts that can be repaired. For further information, see the ‘Warranty’ section.
The device contains a battery. Do not remove, dismantle, crush or pierce the battery. Do not expose the battery to fire or temperatures higher than 50oC.
This device is not suitable for persons with physical, sensory or mental disabilities nor for children, unless the person responsible supervises their safety and explains how the device should be used.

NOTE

Do not clean the toothbrush, brush head, charger with cable or charger cap in the dishwasher or with soap or other detergents. The use of these will damage the devices.
Do not use the device for any other purpose than described in this manual. This device is intended for cleaning the teeth, gums and tongue only.
If you experience pain or discomfort while using the device, stop using it immediately and contact your dentist or doctor.
If you have recently undergone a surgical procedure on your mouth or gums, consult your dentist or doctor before using the device.
This device meets the safety requirements for electromagnetic devices when used in accordance with the instructions in this user manual. If you have a pacemaker or other implanted device, contact your doctor before using the device.

NOTE

If your toothpaste contains peroxide, bicarbonate of soda or sodium bicarbonate, thoroughly clean the brush head with water after each use. These substances can cause cracks to form in the plastic. Thorough cleaning prevents these cracks.
Do not use the brush head if the bristles are bent or broken. Replace the brush head at the latest after 3 months or if signs of wear occur earlier.
Use this device only with the brushes recommended by the manufacturer.

De SMOOVV. Sense toothbrush

A. Handle
B. Power button and brush mode button
C. Intensity button
D. Mode and intensity display
E. Battery indicator
F. brush head
G. Protective cap
H. Charger
I. Charging cable
J. Charger cap
K. Adapter

BRUSHING INTENSITY AND BRUSHING MODES

The SMOOVV Sense toothbrush has three different brushing modes:

Clean Standard mode for optimal cleaning
Gentle Gentle but optimal cleaning for sensitive teeth and gums
Polish Cleaning of surface stains and deposits The intensity button (C) can be used to set the intensity for each brushing mode from 1 (weak) to 5 (strong).
NOTE : The toothbrush remembers the last intensity and brushing mode used. The same intensity and cleaning mode will be used when switched on again.
NOTE : The Gentle mode can feel more powerful than the other modes. This is because the vibrations of the bristles remain the same, but the intensity with which the bristles vibrate is reduced.

FIRST USE

Remove the handle (A) and the brush head (F) from the (plastic) packaging.
Wash the brush head (F) with running (lukewarm) water and dry it with a clean cloth.
Connect the charging cable (I) to the adapter (K) and plug the adapter into the mains outlet.
Fully charge the handle (A) before first use. The handle is fully charged when the battery indicator is constantly lit green.
NOTE : The handle may be charged with the brush head attached.
NOTE : There is a small opening between the brush head and the handle. This is by design, since the space allows the bristles to vibrate.
The battery indicator turns green and stays green when the battery is fully charged. A full charging session takes approximately 16 hours and lasts at least three weeks depending on the brushing intensity and the number of times it’s been used for brushing.
WARNING : Do not expose the handle (A) and other parts (F, G, H, I, J, K) to fire or temperatures above 50oC.

USE AND MAINTENANCE

BATTERY INDICATOR

Charging
The battery indicator flashes green.
Fully charged
The battery indicator no longer flashes, but the green
Battery capacity > 20 %
The battery indicator is green light is continuously lit.
Battery capacity < 20 %
The battery indicator flashes red. The intensity may decrease; charge the handle if this occurs.

NOTE : We strongly recommend that you only charge the toothbrush when the battery indicator flashes red (<20% battery). The daily charging of the toothbrush reduces the battery capacity. This reduces the use time per charge in the long term. However, there is no risk of overcharging.
NOTE : Do not charge the battery longer than necessary. Disconnect the charger when the battery is fully charged.
NOTE : If the toothbrush is not used for an extended period; it is advisable to charge it completely before storing it. After an extended period without use, it may be necessary to let the battery run empty and then to charge it again a few times.

BRUSHING INSTRUCTIONS

Secure the brush head (F) firmly to the handle (A).
Use a small amount of toothpaste, the size of a pea. The “dot” between the bristles can be used as a reference to determine the amount of toothpaste.
Position the bristles of the toothbrush towards the gums at a 45-degree angle.
Press the power button (B) to turn on the toothbrush.
Select the desired mode by pressing the on/off button (B) several times.
Select the desired brushing intensity with the intensity button (C).
Divide the mouth into four quadrants (top right, top left, bottom right, bottom left) and brush each quadrant for 30 seconds. The built-in timer helps you do this.
After 30 seconds, the toothbrush interrupts brushing for half a second. Move the toothbrush to the next quadrant.
Lightly press the bristles against the tooth and gums so that the sonic vibrations can optimally remove dirt and bacteria between your teeth and gums.
Move the brush carefully from tooth to tooth so that all surfaces are optimally brushed.
Brush for two full minutes. After two minutes, the brushing is complete, and the toothbrush switches off automatically.
NOTE : If you have not finished brushing after two minutes, turn the toothbrush back on after it turns off automatically.

STORAGE
If the device will not be used for an extended period of time:

Remove the plug from the socket.
Clean and dry the device.
Fully charge the device.
Store the device in a cool and dry place, out of reach of hot surfaces and direct sunlight.

DISPOSING OF THE DEVICE

The built-in battery contains substances that can be harmful to the environment. Always remove the battery before disposing of the device and return the battery to an official battery collection point. If you encounter problems removing the battery, contact SMOOVV customer service.
Once the built-in battery has been removed from the handle, it can no longer be re-assembled. This also applies for the other components. This also voids the warranty.

REMOVE THE CHARGABLE BATTERY

This process is irreversable and can not be undone.

1. Press down the metal rod of the toothbrush against a hard surface and the bracket will be pulled out
Remove the bracket and the transparant tape by the arrow and cut the transparant tape with a knife.
Remove the battery and cut the tape with a scissor

symbol indicates that this product should not be disposed of with other household waste throughout the EU. In order to avoid possible damage to the environment or human health by uncontrolled disposal of waste, you are responsible for recycling to promote the sustainable reuse of raw materials. To return your used product, you can use the regular return and collection systems or contact the store where the product was purchased. They can recycle this product to benefit the environment.

WARRANTY

You have a statutory 2-year warranty on the SMOOVV toothbrush. The warranty period starts from the moment your toothbrush is delivered to you. If you purchase a subscription for brush heads simultaneously with purchasing the device, you will receive a lifetime warranty on your toothbrush until you cancel the subscription.

NOTE : If you stop your subscription, then the lifetime warranty expires. For further information, (general) terms and conditions and any problems, visit www.SMOOVV.com or contact SMOOVV customer service.

WARRANTY LIMITATIONS
The following are not covered by the terms of the warranty:

Damage as a result of improper use, abuse, neglect or modification.
Ordinary wear, including nicks, scratches, abrasions, discolouration or bleaching.

TROUBLESHOOTING

In this section, you will find the possible problems, possible causes and the proposed solutions. If these solutions do not solve the problem, contact SMOOVV customer service or consult the ‘frequently asked questions’ on www.SMOOVV.com

Probleem

|

Possible causes

|

Solution

---|---|---
The toothbrush does not turn on (anymore).| 1. The battery is empty.

2. The toothbrush is damaged.

| 1. Fully charge the toothbrush (16 hours).

2. If charging does not solve the problem, contact SMOOVV customer

service.

It is not possible to place the brush head on the toothbrush.| 1. There is an object between the brush head and the toothbrush.

2. A different brush head is used than the original SMOOVV brush head type.

3. The brush head is damaged.

4. The metal attachment on the toothbrush is damaged.

| 1. Check the toothbrush and remove objects that do not belong on the toothbrush.

2. Only use the original

SMOOVV brush head type. When using other brush heades, the toothbrush may be damaged.

3. Replace the brush head with a new (original) SMOOVV brush head

4. Contact SMOOVV

customer support.

The toothbrush consumes a lot of power and/or the battery quickly runs out.| 1. The toothbrush is used more often

(or by several people).

2. The toothbrush is used for a long time at high intensity.

3. Other reasons.

| 1. The toothbrush should be charged more frequently due to use by several people.

2. The battery will last longer if used at a lower intensity If it is desired to use at high intensity, we recommend that you charge the toothbrush as soon as the battery indicator flashes red.

3. Contact SMOOVV

customer support

The vibrations of the brush head are not strong enough.| 1. There is an object between the brush head and the toothbrush.

2. The brush head is not correctly placed on the handle.

3. The battery is nearly empty.

4. Other reasons.

| 1. Check the toothbrush and remove objects that do not belong on the toothbrush

2. Check whether the brush head is correctly placed on the handle.

3. Charge the toothbrush.

4. Contact SMOOVV customer support.

FAQ
In this section, you will find the frequently asked questions about the device. If you cannot find the answer to your question, contact SMOOVV customer service or consult the ‘frequently asked questions’ on www.SMOOVV.com

Can I use the toothbrush in the shower?
The toothbrush is IPX7 certified and can therefore be used in the shower.

Can I use the charger in the bathroom?
The charger can be used in the bathroom. We recommend keeping the charger dry. Only clean the charger when the plug is out of the outlet.

Why is there space between the handle and the brush head?
The toothbrush is designed with a space between the handle and the brush head. This ensures that the bristles can vibrate optimally.

Can I charge the toothbrush with a different charger?
No, using a charger other than the original SMOOVV Sense charger can damage the toothbrush and the battery. We recommend always using the original charger. It tickles when I use the toothbrush. It takes 1-2 weeks for you to get accustomed to electric brushing. The tickling sensation decreases as you get used to the vibrations. You have 60 days to try the toothbrush. If you are not satisfied, you can then return the toothbrush.

Elektrische tandenborstel
Type tandenborstel: Sense
Serienummer: SV-001
Geproduceerd: Maart 2021

Oplaadstation
Type: SC-0004
Serienummer: 001
Geproduceerd: Maart 2021

USB Adapter
Type:
Serienummer:
Geproduceerd: Maart 2021

Handleiding
Versie: 1
Datum: April 2021

SMOOVV B.V.
Daalwijkdreef 47
1103 AD Amsterdam
www.SMOOVV.com