EDYO LIVING ZHX-23-040 Combination Electric Fireplace User Guide

EDYO LIVING ZHX-23-040 Combination Electric Fireplace

WARNING: Read and understand this entire user manual, including all safety information, before plugging in or using this product. Failure to do so could result in fire, electric shock, or serious personal injury.

CAUTION: Keep this user manual for future reference. If you sell or give this product away, make sure this manual accompanies this product

DO NOT RETURN!
Contact our customer service team for help first. Customer Service Center: 800-385-0608 or aftersales@cye- way.comTHANK YOU!
E appreciate the trust and confidence you have placed this electric fireplace/heater. West rive to continually create quality products designed to enhance your home. Thank you for choosing!

IMPORTANT SAFETY INFORMATION

WARNING: Any use of this appliance other than that recommended by the manufacturer in this owners manual may cause fire, burns, electric shock and/or other serious injuries or death.

When using electrical appliance, basic precautions should always be followed to avoid the risk of fire, electric shock and injury to persons including the following:

1. Read all instructions before using this appliance.
2. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surface. If provided, use handles when moving this appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains etc. at least 3 ft (0.9m) away from the front of the appliance. Keep all items away from the sides and rear.
3. Extreme caution is necessary when the appliance is used by or near children or invalids and whenever the appliance is left operating and unattended.
4. Always unplug appliance when not in use. This unit should be operate under supervision and should not be left on without supervision.
5. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, has been dropped or damaged in any manner. Return appliance to authorized service facility for examination,electrical or mechanical adjustment or repair.
6. Do not use outdoors.
7. This appliance is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate appliance where it may fall into a bathtub or other water container.
8. Do not run cord under carpeting. Do not cover the power cord with throw rugs, runners, or similar floor coverings. Arrange cord away from traffic area and where it will not be tripped over.
9. To disconnect the appliance, turn all controls “OFF”, then remove the plug from the electrical outlet.
10. Connect to properly grounded outlets only.
11. Do not insert or allow foreign objects to enter any ventilation or exhaust openings as this may cause an electric shock or fire, or damage the appliance.
12. To prevent a possible fire, do not block air intakes or exhausts in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
13. All electrical appliances have hot and arching or sparking parts inside. Do not use in areas where gasoline, paint, or flammable liquids are used or stored.
14. Use this appliance only as described in this manual. Any other use which is not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
15. It is strongly recommended that to use the entire 15 amp outlet for the electric fireplace only. Sharing the outlet with another electronic item could create overload and damage the outlet and electric items in the long term.
16. Avoid using an extension cord because the extension cords may overheat and cause a risk of fire. However,If an extension cord MUST be used, the cord must be No. 14AWG minimum size and rated not less than 1875 Watts. The extension cord must be a 3-prong cord with grounding type plug and cord connection and should not exceed 20’ (6m) in length.
17. When transporting or storing the appliance, keep both the unit and power cord / plug dry, free from excessive vibration and away from heat sources to avoid causing fire, electric shock, or injury to persons.
18. Do not attempt to burn wood or other materials in this appliance.
19. This appliance, when installed must be electrically grounded in accordance with the current.
    SAVE THESE INSTRUCTIONS

INSTALLATION INFORMATION

TOOLS REQUIRED

Phillips screwdriver (not provided)

CAUTION: This insert has front panel made of GLASS! ALWAYS use extreme caution when handling glass.Failure to do so could result in personal injury or property damage.

Attaching the metal trims
Align and attach two side trims (Y) to both sides of the fireplace insert (W) respectively with the right angle side facing the front of the unit, using two screws (18) per trim.

Installing the fireplace insert
Carefully set the fireplace insert (W into the back of the mantel and center it in the opening. Use care not to scratch the wood.Check the alignment, and then attach the fireplace insert (W) to the mantel by inserting the screws (19) through the drilled holes on the trims ( Y) and securely screw into place using a Phillips screwdriver.
NOTE: DO NOT attempt to install the insert from the front of the mantel – it will not fit.

OPERATING INSTRUCTIONS

ELECTRICAL SPECIFICATIONS

• voltage: 120 VAC, 60 Hz
• Watts: 1500 Watts

Read all instructions and warning prior to operating the appliance.

• Ensure that all controls are in the “OFF” status before plugging the appliance into a properly grounded electrical outlet.
  This appliance is for use on 120 Volts.The appliance has a 3-prong grounded plug (Figure 1). If your electrical outlet has only 2 slots
  (Figure 1), you will have to use an adapter

• (Figure 1) to convert from the 3-prong power cord to a 2-slot receptacle.The green grounding plug extending from the adapter must be securely connected to a permanent ground such as a properly grounded outlet box.The adapter should only be used if a proper 3-slot receptacle is not available.
  NOTE: Adapters are not allowed for use in Canada.

A 15 AMP circuit is required to operate this appliance.If the breaker trips when the appliance is running, you may need to move the appliance to another location or unplug other appliances that are on the same circuit.
The fireplace control functions can be accessed in two ways:

• Using the control panel, located in the upper right-hand corner of the electric insert.
• Using the multi functional remote control.
  The main control panel is located at the top right corner on the front (Figure 2).

Manual Control Panel

• PWOER (Figure 3.A):
  • The POWER button supplies power to all the features of the fireplace. This button must be ON for any of the features to work properly.
  • Once turn ON, activates the flame and amber light flickering.
  • Once turn OFF, all current settings will be stored and then restored at the next power ON (except Timing Control). Unplug the unit will reset the setting to factory default.
• Flame Effect (Figure 3.B):
  • The FLAME button controls the color of flame.
  • It is invalid to OFF or child lock state.
  • When the first time push simulated flame effect that the flame brightness is on highest setting and the flame with Amber, the digital display screen will be shown A.
  • No action after 20s, the digital display is blank.
    Flame Color| Display| Flame Brightness| Display
    ---|---|---|---
    Amber| A| 5 levels| 5~1
    Violet| U| 5 levels| 5~1
    Blue| B| 5 levels| 5~1
    Polar| P| N/A| N/A
    Breathing| AB| 5 levels| 5~1
    Flame off, only log light| H| 5 levels| 5~1
  • Press the UP (Figure 3.E) or DOWN (Figure 3.F) to adjust the flame brightness, not including Polar flame.
  • There are 5 levels Flame Brightness: 5 level-highly bright,4 level-fully bright, 3 level-medium bright, 2 level-low bright, 1 level-slight bright.
• HEATER (Figure 3.C)
  • Press once to activate high heat setting. Press second time to shut the heat off.
  • Press to start the heating function, and the system will set the temperature to 99°F/37°C,the digital display screen will be shown 99°F/ 37°C.
  • Press the UP (Figure 3.E) or DOWN (Figure 3.F) to adjust the heater temperature.
    Fahrenheit| 99°F| 95°F| 90°F| 85°F| 80°F| 75°F| 70°F| 65°F| 60°F
    ---|---|---|---|---|---|---|---|---|---
    Celsius| 37°C| 35°C| 32°C| 29°C| 27°C| 24°C| 21°C| 18°C| 16°C
    Display| shown| shown| shown| shown| shown| shown| shown| shown| shown
  • It is invalid to OFF or child lock state.
  • You can switch the temperature display from °F to °C by pressing the Heater button for approximately 6 seconds. The system the default °F.
  • No action after 20s, the digital display is blank.
• Timer ( Figure 3.D)
  • Press to activate timer setting, default is 0.5H, digital area shows 30.
  • Press UP (Figure 3.E) or DOWN (Figure 3.F) to choose the timing, the options are 0.5H/1H/ 2H/3H/4H/ 5H/6H/7H/8H/OF.
  • Once the timer is on and desired setting is reached,the system will shut down after the chosen time.
  • Child Lock : Press and hold the Timer button for approximately 6 seconds to activate the Child Lock function, the display screen will “–“, when the Child Lock is on, all the other features are not work, long press the Turn down button 6s to close the Child Lock function.
• UP (Figure 3.E) / DOWN (Figure 3.F)
  • Used in Flame, Heating,Timer controls.
  • If not assisting in Heating,Timer controls, used to adjust the flame brightness.
• Display Screen (Figure 3.G):
  • The display screen will display the relative flames and heating temperatures and the timer and the child lock information.

Remote Control

lnstalling the battery
The battery is supplied with the remote control. The first thing to do with the remote control is to remove the plastic sheet insulated the battery.For replacement battery, use lithium-based CR2025 battery. Please follow the sequence below to replace the battery.

• Take out the battery bracket.
• insert the battery with the button side into the battery bracket, making sure the battery is firmly seated.
• insert the battery with the button side into the battery bracket, making sure the battery is firmly seated.
• Turn the remote over and aim it towards the fireplace / heater unit.
• Press the power button on the top and see if the flames on the fireplace/heater turn on or off.
• If nothing appears to happen, check to make sure the battery is installed correctly, and try again.

WARNING:Do not ingest batteries.

1. Non-rechargeable batteries are not to be recharged.
2. Batteries are to be inserted with the correct polarity.
3. Exhausted batteries are to be removed from the product.
4. Always purchase the correct size and grade of battery most suitable
5. for the intended use.
6. Replace all batteries of a set at the same time.
7. Clean the battery contacts and also those of the device prior to battery installation.
8. Remove batteries from equipment when not used for an extended period of time.

Using the Remote Control

• Buttons on the Remote Control (Figure 4) have the same functions as those on the Control Panel except Heater, Child Lock and the transformation between the °F and °C.

• CHILD LOCK button (Figure 4.E)
  For Child Lock, it will quickly activate and deactivate immediately after clicking.

• The remote control can be used up to 13 feet (4 meters) away from the heater, so long as there are no obstructions between the remote control and the heater. the remote can control all the settings as the control panel does.
  Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference,
2. this device must accept any interference received, including interference that may cause undesired operation.

NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Temperature Limiting Control

• This heater is equipped with a Temperature Limiting Control.
• Should the heater reach an unsafe temperature, the heater will automatically turn OFF. To reset:
  • Unplug the power cord from the outlet.
  • Turn the Power Switch on the CONTROL PANEL to OFF. Wait at least 30 minutes.Lower electric firebox internal temperature.
  • Inspect the fireplace to make sure no vents are blocked, or clogged with dust or lint. If they are, use a vacuum to clean the vent areas.
  • With the Power Switch in the OFF position, plug the power cord back into the outlet.
• If it switches off again, UNPLUG THE HEATER RIGHT AWAY!
• Have the outlets, wiring, and breaker box inspected by a professional. Make necessary repairs before using the heater.

CARE AND MAINTENANCE

• ALWAYS turn the appliance OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.
• NEVER immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury.
• Risk of electric shock! DO NOT OPEN! Replace parts contact our customer service team for help first !

The blower motor and flame motor are pre-lubricated for a durable using time and need no further lubrication or maintenance.To remove any accumulation of dust or debris, the soft brush attachment of a vacuum cleaner should occasionally be used to clean the outlet grille of the fan heater.

• Use a soft, clean cloth that will not scratch the surface when dusting.
• Use a clean soft cloth dampened with warm water to clean the fireplace surface.DO NOT use household or abrasive cleaners, as these products may damage the surface.
• When cleaning the glass viewing screen use a non-abrasive damp cloth with liquid cleaner or soft soap if necessary; DO NOT use cleaning powders or any other substance with abrasives since these substances will scratch glass.
• Under no circumstances should this product be operated with a broken or chipped glass panel.
• Do not strike or slam the glass.
• In the event that your appliance is stained or otherwise damaged during use, we recommend that you call a professional to it.
• When not in use please unplug the cord from the outlet to prevent any damage or accidents.

LIMITED WARRANTY

• This warrants to the original purchaser that this product is free from defects in material and workmanship as of the date of purchase and that it will, under normal use and proper care, remain so for one year from the date of purchase. Missing or initially defective parts will be replaced free of charge during the period of this limited warranty. If parts are unavailable, comparable replacement of refund will be given. The original dated sales receipt is required for all warranty claims. This warranty does not cover damage which has occurred during transport from the point of purchase to the consumer’s home. This warranty does not cover glass, light bulbs, batteries, transportation, labor, or other issues not associated with the manufacture of the product.

• This product is for residential use only. Any and all commercial use of this product voids all warranties, and frees the manufacturer from all liability.
  Read and understand all assembly and operating instructions, and all safety information and warnings, before use. The following will void this warranty: Damage caused from tampering with,modifying, or altering the fireplace insert in any manner; Damage due to

• incorrect assembly, improper care, misuse, or abuse; Damage from being used with the wrong power source; Water damage; Damage caused from this insert being used outdoors;Damage caused from this insert being used for excessive periods of time; Damage caused by the insert being used in a commercial application; Damage from use as a primary heat source; Other misuse or abuse not specifically listed herein.

• This product is not intended to be used as a primary heat source.It is for supplemental heating purposes only.

TROUBLESHOOTING GUIDE

WARNING: Turn off the appliance, unplug and let cool for at least 10 minutes before attempting to service. Only a qualified professional should attempt to service or repair the appliance.

Simulated Flame Effect is dim or not present

| ****

1. Dimmer control button is set too low.

2. LED strip not functioning.

3. “Flame wand” has come loose from bracket.

4. “Flame wand” motor is not functioning.

| ****

1. Push flame button to increase light.

2. Contact the customer service center.

3. Remove screws holding back panel in place and remove back panel. Secure end of “Flame wand” back into the support bracket.

4. Contact the customer service center

The appliance turns on and will not turn back on

| ****

1. The overheat protection device in the appliance has been triggered.

2. House circuit breaker has been tripped.

| ****

1. Turn all controls off, unplug the appliance, allow the insert to cool down for at least 10 minutes, and then plug in and restart.

2. Reset house circuit breaker.

The appliance does not turn on when the button is pushed to “ON”.| ****

The overheat protection device in the appliance has been triggered.

| ****

1.Turn all controls off, unplug the appliance, allow the insert to cool down for at least 10 minutes, and then plug in and restart.

Remote control does not work.

| ****

1. Low batteries.

2. The remote control signal cannot be received.

| 1.Change the remote battery. 2.Operate remote transmitter at a slow

measured pace.Press the remote control buttons with an even motion and gentle pressure.

3. Repeatedly pressing buttons in rapid succession may cause the transmitter to malfunction.

4. Stand closer to your fireplace.

5. Remove objects that may block your remote control’s ability to communicate with your fireplace.

NOTE: If you experience difficulties, please do not return this product to store. Any missing parts, hardware or assembly problems, Please contact the customer service center.

References

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